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APIS LOVETO CHAT
BRUNO PEDRO
NOVEMBER 2016
ABOUTME
• 1995: Founded the Portuguese national IRC network
• Since 2004 has been building hundreds of API integrations
• ...
PEOPLE LOVETO CHAT
• 7.4 Billion people
• ~3 Billion Daily Active Chat Users
• 28.2 Trillion Messages per year
• Each user...
METCALFE’S LAW
Utility
Users
Utility = Users2
BBS
IRC
ICQ
WhatsApp
Slack
BRIEF HISTORYOF CHAT
1970s 1980s 1990s 2000s 2010s
Community Memory
BBS
UNIX talk
ICQ
AIM
Jabber
Google Talk
IRC
WhatsApp
...
DEVELOPERS LOVETO CHAT
• 18.2 Million developers
• Sharing code
• Exchanging experiences
• Building chat bots
• Learning a...
API LEARNING
49 %
source: Hitch Survey, 2016
Learning
Discovery
Community
Documentation
Other
TYPES OF CHATBOTS
Slash command Conversational Intelligent
Stateless Semi-stateful Stateful
ELIZA
• Created in 1964
• NLP / pattern matching
• Conversational
• Semi-stateful
• Passed the Turing test
APIS LOVETO CHAT
200 150 25
3RD-PARTYINTEGRATIONS
TYPES OF INTEGRATIONS
Productivity Development Support Fun
BUILDING ACHATBOT
Your
chat bot
Integrated
API
Integrated
API
NLP
POS
tagging
Sentiment
analysis
Dictionaries
HITCH API ASSISTANT
❤+ + =
HITCH API ASSISTANTDEMO
usehitch.com/assistant
HITCH API ASSISTANT
THANK YOU.
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APIdays Mediterranea 2016 Presentation exploring the relationship between APIs, chat bots and how people use chat.

Hitch API Assistant has been announced with a demo near the end of the presentation. More information about it is available at http://apiassistant.com

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APIs Love to Chat

  1. 1. APIS LOVETO CHAT BRUNO PEDRO NOVEMBER 2016
  2. 2. ABOUTME • 1995: Founded the Portuguese national IRC network • Since 2004 has been building hundreds of API integrations • 2015: Co-founded Hitch, API community & support platform Bruno Pedro@bpedro
  3. 3. PEOPLE LOVETO CHAT • 7.4 Billion people • ~3 Billion Daily Active Chat Users • 28.2 Trillion Messages per year • Each user sends ~25 Messages per day sources: BI Intelligence, Statista, eMarketer; values for 2015
  4. 4. METCALFE’S LAW Utility Users Utility = Users2 BBS IRC ICQ WhatsApp Slack
  5. 5. BRIEF HISTORYOF CHAT 1970s 1980s 1990s 2000s 2010s Community Memory BBS UNIX talk ICQ AIM Jabber Google Talk IRC WhatsApp Slack
  6. 6. DEVELOPERS LOVETO CHAT • 18.2 Million developers • Sharing code • Exchanging experiences • Building chat bots • Learning about APIs sources: IDC; values for 2013
  7. 7. API LEARNING 49 % source: Hitch Survey, 2016 Learning Discovery Community Documentation Other
  8. 8. TYPES OF CHATBOTS Slash command Conversational Intelligent Stateless Semi-stateful Stateful
  9. 9. ELIZA • Created in 1964 • NLP / pattern matching • Conversational • Semi-stateful • Passed the Turing test
  10. 10. APIS LOVETO CHAT 200 150 25 3RD-PARTYINTEGRATIONS
  11. 11. TYPES OF INTEGRATIONS Productivity Development Support Fun
  12. 12. BUILDING ACHATBOT Your chat bot Integrated API Integrated API NLP POS tagging Sentiment analysis Dictionaries
  13. 13. HITCH API ASSISTANT ❤+ + =
  14. 14. HITCH API ASSISTANTDEMO
  15. 15. usehitch.com/assistant HITCH API ASSISTANT
  16. 16. THANK YOU.

APIdays Mediterranea 2016 Presentation exploring the relationship between APIs, chat bots and how people use chat. Hitch API Assistant has been announced with a demo near the end of the presentation. More information about it is available at http://apiassistant.com

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