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APIs Love to Chat

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APIdays Mediterranea 2016 Presentation exploring the relationship between APIs, chat bots and how people use chat.

Hitch API Assistant has been announced with a demo near the end of the presentation. More information about it is available at http://apiassistant.com

Published in: Technology
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APIs Love to Chat

  1. 1. APIS LOVETO CHAT BRUNO PEDRO NOVEMBER 2016
  2. 2. ABOUTME • 1995: Founded the Portuguese national IRC network • Since 2004 has been building hundreds of API integrations • 2015: Co-founded Hitch, API community & support platform Bruno Pedro@bpedro
  3. 3. PEOPLE LOVETO CHAT • 7.4 Billion people • ~3 Billion Daily Active Chat Users • 28.2 Trillion Messages per year • Each user sends ~25 Messages per day sources: BI Intelligence, Statista, eMarketer; values for 2015
  4. 4. METCALFE’S LAW Utility Users Utility = Users2 BBS IRC ICQ WhatsApp Slack
  5. 5. BRIEF HISTORYOF CHAT 1970s 1980s 1990s 2000s 2010s Community Memory BBS UNIX talk ICQ AIM Jabber Google Talk IRC WhatsApp Slack
  6. 6. DEVELOPERS LOVETO CHAT • 18.2 Million developers • Sharing code • Exchanging experiences • Building chat bots • Learning about APIs sources: IDC; values for 2013
  7. 7. API LEARNING 49 % source: Hitch Survey, 2016 Learning Discovery Community Documentation Other
  8. 8. TYPES OF CHATBOTS Slash command Conversational Intelligent Stateless Semi-stateful Stateful
  9. 9. ELIZA • Created in 1964 • NLP / pattern matching • Conversational • Semi-stateful • Passed the Turing test
  10. 10. APIS LOVETO CHAT 200 150 25 3RD-PARTYINTEGRATIONS
  11. 11. TYPES OF INTEGRATIONS Productivity Development Support Fun
  12. 12. BUILDING ACHATBOT Your chat bot Integrated API Integrated API NLP POS tagging Sentiment analysis Dictionaries
  13. 13. HITCH API ASSISTANT ❤+ + =
  14. 14. HITCH API ASSISTANTDEMO
  15. 15. usehitch.com/assistant HITCH API ASSISTANT
  16. 16. THANK YOU.

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