Using Web 2.0 to Increase Effectiveness of Staff Training

Using Web 2.0 to Increase Effectiveness of Staff Training Brian C. Gray Case Western Reserve University Kelvin Smith Library Head of Reference & Engineering Librarian OLC Technical Services Retreat April 1, 2008 and Communication

My Personal Interest in Web 2.0
RSS workshop & help with 3 blogs at KSL
ALA Library 2.0 participant
ALA LAMA Web Coordinator
Blogs, RSS, Wiki, Communities
Teach workshop for KSU SLIS
Regular IM user
Non-IT person that likes to “play”

Today we will…
Use AJAX to create a mashup, which we will syndicate by RSS, after we create the XML file, and write up the documentation in a wiki
And I will demonstrate all of this in 3-D from within Second Life
April Fools Day

It Can Be Simple
Transformations in training
Web 2.0 for the trainer
Web 2.0 for training
What has been done already

Warnings, the “but…” moment
Not every tool and technique works for every need and/or user
I do not have time…
I do not have money…
The old way works…
Try to leave today with one potential new tool for personal or professional usage

Training Desires: Participant
Interesting & fun
Variety
Adjustable to me (pace, level, etc.)
Solo or group participation
Interactive
Easy to get help
Archived, on-going

Training Desires: Trainer
Easy to maintain
Adjustable over time
Collaborative
Ability to gain feedback for improvement or assessment
Easy to incorporate into existing systems, procedures, & policies

Why Web 2.0?
Key concepts or focus points:
Collaboration & sharing
Participant’s ownership in activities
Creation & creativity
Web-based rather than software based
Data/information
Social
Connections/relationships
Trust (2-way)

Web 2.0 Concepts
Enrichment
Can be personalized
Participation
Decentralized
User “tagged” or defined
Experiences
Remixable
Behavior rather than the actual tools
Beyond static web pages

Coined by O'Reilly Media (2004) http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html#mememap

“The Example”
http://plcmclearning.blogspot.com/
Public Library of Charlotte & Mecklenburg County
Helene Blowers

Learning 2.0
23 Things over couple of months
Incentives for staff
Creative Commons License
Self-paced or guided
Exploration of web 2.0 basics
The model for bringing everything under one umbrella

Learning 2.0
Blogging
Photos
RSS
Tagging
Wikis
Online applications
Podcasts
Many other tools

Blogger
Template driven
Privacy can be set to “only people I choose” or “only blog authors”
Multiple authors
Can be deleted or “hidden” from eyes
Various levels of commenting available

Blogger is Free

Do you recognize RSS?

Reading RSS

RSS Benefits
Updates without visiting site
Quick
Summaries
Less in email box
Many types of media can be included
Easy to share (web address or OPML)

Publish RSS Elsewhere

RSS in Databases & Publisher Websites
Create a RSS alert directly from a result lists, a search history, or a publication’s table of contents.

Wiki – Features
Collaborative writing environment in the form of a web page.
Article
Editing mode
Discussion/Talk
History/Archive
Search
Index/Categories

Wiki: Popular Uses
FAQs
History of
Subject guides
Community portal
Training manuals and documentation
Group collaboration
Traditional website alternative

PBwiki

Visual
Screencasts
Movies
Flash

Podcasts

Ask-a-Librarian Services

Trillian, Meebo, etc.

Second Life

SL Conferences

Meetings in SL

Head of Reference & Engineering Librarian
Case Western Reserve University
Kelvin Smith Library
[email_address] or (216) 368-8685
http://blog.case.edu/bcg8/
http://www.squidoo.com/library2point0/
http://www.slideshare.net/bcg8
Brian C. Gray

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Using Web 2.0 to Increase Effectiveness of Staff Training

by Brian Gray on Apr 03, 2008

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