Are You Ready for the Future of Work?

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  • 1. UNLOCKING THE FUTURE OF WORK Creating 21st Century Organizations that are Innovative, Collaborative and Global Ayelet Baron| Futurist February 19, 2014 ayeletbaron.com ayelet27@gmail.com Twitter: @ayeletb
  • 2. WORK   What we do to earn money 2 © 2013 Simplifying Work. Ayelet Baron
  • 3. JOB   How  we  make  a  living   3 © 2013 Simplifying Work. Ayelet Baron
  • 4. 1800s   1 ◉ People  are  connected  in  their  communi@es   ◉ ◉ ◉ © 2013 Simplifying Work. Ayelet Baron 4
  • 5. MASS  MEDIA   1 ◉ Connec@ng  people  to  informa@on  and  people   2 ◉ ◉ ◉ © 2013 Simplifying Work. Ayelet Baron 5
  • 6. h"p://blogs.cisco.com/   SOCIAL     BUSINESS   1 ◉ Everything  is  connected.     Too  much  focus  on  technology  and  tools  and  not   enough  on  the  business.   © 2013 Simplifying Work. Ayelet Baron 6 2 ◉ 3 ◉ ◉
  • 7. 2014+:     HUMAN   CENTRIC   1 ◉ Work  —  at  the  level  of  the  economy,  business,  and   individual  —  is  changing  faster  than  ever  before.   People  become  more  imprtant  than  ever  to  create  and   7 execute  strategies.   © 2013 Simplifying Work. Ayelet Baron 2 ◉ 3 ◉ 4 ◉
  • 8. Key Trends: Setting the Stage ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 9. 1 People First will Drive Results ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 10. Companies that authentically value their employees will be (and already are) the big winners in the 21stcentury economy. ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 11. More than 95% of US workers are in the wrong roles −Ignite   The  average  employee   is  not  jumping  out  of   bed  to  go  to  work   Deloi[e’s  Shi]  Index   indicates  that  80%  of   workers  don’t  like   their  jobs   80%  of  employees   between  the  ages  of   23  are  interested  in   changing  jobs   −Ignite   PEOPLE   Have become the weakest link in business © 2013 Simplifying Work. Ayelet Baron 11
  • 12. 2 We Are Still Operating with 20th Century Practices in A 21st Century Work World ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 13. cubicles  b 20th  Century     We  may  have  You  drive  tut  twe  are    s@ll  opera@ng   like  it’s  1954.   o   he  office  to  sit  in  a  cube.   © 2013 Simplifying Work. Ayelet Baron
  • 14. WELLNESS Workplace wellness is a $300+ billion productivity crisis 14 © 2013 Simplifying Work. Ayelet Baron
  • 15. NOT  THE  PEOPLE   The  workplace  has  become  profoundly   POTATO   destruc@ve  to  the  human  spirit.   STRATEGY,  AGAIN   15 15 15 © 2013 Simplifying Work. Ayelet Baron
  • 16. 3 Workplace Demographics Are Shifting 17 ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 17. SHIFTS   By  2025,  over  75%  of  the  workforce  will  be   comprised  of  Millennials.  That’s  just  over  11  years   18 away.     © 2013 Simplifying Work. Ayelet Baron
  • 18. http://strategicphilanthropyinc.com/the-next-generation-of-philanthropy-engaging-millennials-in-your-corporate-giving-efforts/ BUSINESS   MEASURED  BY   SOCIETAL  VALUE   Millennials, relative to older generations, are all about giving back to communities that align with their core values 19 ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 19. 4 MORE   SHIFTS   82% of workers 50+ say it is at least somewhat likely they will work for pay In retirement. And 47% expect to retire later than they previously thought AP-NORAC Center for Public Affairs Research 20 ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 20. 5 The Emergence of Women:  Business and Leadership 21 ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 21. 22 ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 22. PURPOSE   Employees  are  increasingly  looking  for  personal   growth,  purpose  recogni@on,  access,  influence,   23 impact   © 2013 Simplifying Work. Ayelet Baron
  • 23. 6 Global demographics will shape the workplace 24 ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 24. From  2012  to  2030  there  will  be  a  decline  of  40M  workers   in  developed  countries.  By  2020,  developed  countries  will   GLOBALIZATION   need  +40M  workers.  In  developing  coun@es,  there  will  be   an  increase  in  1B  workers   −Hot  Spots  Movement   25 25 © 2013 Simplifying Work. Ayelet Baron
  • 25. TALENT     GAPS   Significant  talent  gaps  expected  from  2020   and  beyond  in  parts  of  the  world  while   others  will  be  challenged  by  employability   26 © 2013 Simplifying Work. Ayelet Baron
  • 26. 7 The Contingent Workforce Will Change Business 27 ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 27. Source:  Future  of  Work:  MBO  State  of  Independence  2013  Study,  Emergent  Research     INDEPENDENT   WORKFORCE   By  2020,  over  40%  of  the  workforce  will  be   con@ngent   28 © 2013 Simplifying Work. Ayelet Baron
  • 28. Source:  Future  of  Work:  MBO  State  of  Independence  2013  Study,  Emergent  Research     INDEPENDENT   WORKFORCE   Independents  spent  $96  billion  hiring  the   equivalent  of  2.3  million  FT  workers  via  contract   hiring.  1  in  4  hired  others  on  a  contract  basis.     29 © 2013 Simplifying Work. Ayelet Baron
  • 29. http://www.slideshare.net/matthewpanzarino/moritz-tc-disrupt-talk?ref=http%3A%2F%2Fwpcomwidgets.com%2F 30
  • 30. 8 WORKING   ANYWHERE   Average  amount  of  office  space  per  employees  in  the  U.S.   dropped  from  400  square  feet  to  250  and  will  be  reduced  to   150  (NYT).   31  47%  of  Aetna’s  35,000  employees  work  from  home  now,  with   31 millions  of  dollars  in  savings  WSJ   ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 31. Autonomy   Any  where  any  @me   Redefining  work   32
  • 32. 9 Consumeriza@on  of  the  workplace   33 © 2013 Simplifying Work. Ayelet Baron
  • 33. h"p://www.slideshare.net/bengrossman/10-­‐social-­‐best-­‐pracLces-­‐from-­‐the-­‐best-­‐social-­‐brands-­‐of-­‐2013   ABUNDANCE   Easy  for  consumers  to  get  what  they   want  when  they  want  it   34 © 2013 Simplifying Work. Ayelet Baron
  • 34. 10 Companies will measure how employees use their time with data and analytics, like Google and others Business Insider: http://www.businessinsider.com/the-future-of-the-workplace-slide-deck-2013-2#-59 35
  • 35. 11 36
  • 36. 12 Knowing  how  to  reinvent  your   business  may  keep  you  in  business   37 © 2013 Simplifying Work. Ayelet Baron
  • 37. Getting Back to Basics
  • 38. Say Hello to 21st Century Work: Nimble  organizaLon  and  open,   transparent  communicaLon   Say Goodbye to 20th Century Practices: Top-­‐down  hierarchies   ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 39. Say Hello to 21st Century Work: Nimble  organizaLon  and  open,   transparent  communicaLon   CreaLng  new  markets   Say Goodbye to 20th Century Practices: Top-­‐down  hierarchies   CompeLng  for  market  share   ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 40. Say Hello to 21st Century Work: Nimble  organizaLon  and  open,   transparent  communicaLon   Say Goodbye to 20th Century Practices: Top-­‐down  hierarchies   CreaLng  new  markets   CompeLng  for  market  share   Project-­‐based  work   Job  based  work   ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 41. Say Hello to 21st Century Work: Nimble  organizaLon  and  open,   transparent  communicaLon   Say Goodbye to 20th Century Practices: Top-­‐down  hierarchies   CreaLng  new  markets   CompeLng  for  market  share   Project-­‐based  work   Job  based  work   People-­‐  centric   OrganizaLon-­‐centric   ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 42. Say Hello to 21st Century Work: Nimble  organizaLon  and  open,   transparent  communicaLon   Say Goodbye to 20th Century Practices: Top-­‐down  hierarchies   CreaLng  new  markets   CompeLng  for  market  share   Project-­‐based  work   Job  based  work   People-­‐  centric   Trust-­‐based   OrganizaLon-­‐centric   Command  and  control   ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 43. Say Hello to 21st Century Work: Nimble  organizaLon  and  open,   transparent  communicaLon   Say Goodbye to 20th Century Practices: Top-­‐down  hierarchies   CreaLng  new  markets   CompeLng  for  market  share   Project-­‐based  work   Job  based  work   People-­‐  centric   Trust-­‐based   Networks/RelaLonship  based   OrganizaLon-­‐centric   Command  and  control   OrganizaLon  hierarchy   ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 44. Say Hello to 21st Century Work: Nimble  organizaLon  and  open,   transparent  communicaLon   Say Goodbye to 20th Century Practices: Top-­‐down  hierarchies   CreaLng  new  markets   CompeLng  for  market  share   Project-­‐based  work   Job  based  work   People-­‐  centric   Trust-­‐based   OrganizaLon-­‐centric   Command  and  control   Networks/RelaLonship  based   OrganizaLon  hierarchy   Life-­‐work   Work-­‐life  balance   ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 45. Say Hello to 21st Century Work: Nimble  organizaLon  and  open,   transparent  communicaLon   Say Goodbye to 20th Century Practices: Top-­‐down  hierarchies   CreaLng  new  markets   CompeLng  for  market  share   Project-­‐based  work   Job  based  work   People-­‐  centric   Trust-­‐based   OrganizaLon-­‐centric   Command  and  control   Networks/RelaLonship  based   OrganizaLon  hierarchy   Life-­‐work   Work-­‐life  balance   Having  10+  jobs  by  40   30+  Year  Career   ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 46. 47
  • 47. 1.  Workers  should  be  treated  like   adults:  There  are  no  schedules,   few  mee@ngs,  and  fewer  rules   2.  Your  loca@on  ma[ers  less  than   your  output:  Employees  work   remotely,  from  wherever  in  the   world  they  wish   3.  You  can  escape  email  hell:  No  one   uses  email,  preferring  customized   blogs  and  online  chats   4.  Hire  by  trial   5.  There  is  no  innova@on  without   experimenta@on:  Workers  launch   new  ideas  and  features  dozens  of   @mes  a  day   ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 48. IT’S  ABOUT   PEOPLE   Compe@@ve  pressures  will  increase.  We  will  finally   understand  that  having  a  great  workplace  is  not   op@onal.  The  urgency  for  leaders  to  take  ac@on  is   essen@al.   49 ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 49. Change  Agents  Worldwide     •  A  next  generaLon,  network-­‐based   company.     •  Learning  and  project  resource  for   forward-­‐thinking  21st  Century  Enterprise   leaders.     •  Network  of  independent  consultants   and  enterprise-­‐based  professionals   dedicated  to  bringing  about  the  future   of  work  for  large  insLtuLons  resulLng  in   step  changes  in  produc@vity,  employee   engagement,  customer  experience,   innova@on,  and  growth.     h"p://www.changeagentsworldwide.com/   50
  • 50. Neither a wise man nor a brave man lies down on the tracks of history to wait for the train of the future to run over him. −Former U.S. General and President Dwight D. Eisenhower Who  and  What  will  Disrupt  Your  Business?     © 2013 Simplifying Work. Ayelet Baron
  • 51. I’m Creating New Diagnostic Tool for Leaders and Organizations 52
  • 52. THE  FUTURE   “When  it  comes  to  the  future,  there  are  three  kinds  of   people:  those  who  let  it  happen,  those  who  make  it   happen,  and  those  who  wonder  what  happened.”     −John  M.  Richardson,  Jr.   53 53 ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 53. So what can we do? Stop  focusing  on   employee  engagement   programs.   Involve  your  people  in  a   meaningful  way.   PracLce  collaboraLon.   Listen.  Have  less  meeLngs   and  more  conversaLons.   Enable  your  strategy  with   tools.  Remember   technology  doesn’t   change;  people  do   Experiment  but  don’t  let   technology  lead   CollaboraLon  is  not  a   technology  issue;  it’s  a   people  issue   Create  new  markets  for   your  organizaLon.   Experiment.  Discover  what   works  and  what  doesn’t.   Fail  fast.   Stop  managing  adults.  Start   managing  work/projects.   Understand  how  the   meaning  of  trust  is   changing.   Build  relaLonships.     54 ©  2013  Simplifying  Work.  Ayelet  Baron