The Future of Work and IT, Steve Hall

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The Future of Work and IT, Steve Hall

  1. 1. Mobile andThe Future of WorkSteve HallDirector, Mobile Architecturesteven.hall@cognizant.com
  2. 2. Trends impacting the enterpriseMobile strategyWhere to start
  3. 3. 1994Founded156,700Employees$7.35B2012 RevenueCTSHUSA HQ40Countries
  4. 4. 1994Founded156,700Employees$7.35B2012 RevenueCTSHUSA HQ40CountriesCognizant MobilityDelivery ManagedUI/UX TestingStrategy
  5. 5. try{//Convey a lot of cool stuff//about enterprise mobility}catch (Exception ex){//Every enterprise is different}Enterprise Mobility
  6. 6. Impacting FactorsEconomyMarket ConditionsPeopleTechnologyGlobal CompetitionConsumer Spending...
  7. 7. Baby BoomersGraph Source:Wikipedia1946 – 1964Born Between67Oldest49Youngest33.8MJob VacanciesSource: US Labor Department
  8. 8. Millennials in WorkforceDigital Natives95%Cell Phone23%Tablet70%LaptopSource: Pew Internet and American Life Project& OnlineSchools.com
  9. 9. Millennials in Workforce1990200020101980Computing power and accessibility
  10. 10. Millennials in WorkforceSocially Connected015304560Source: Garry Tan survey of 1,038 Millenials
  11. 11. Impact in WorkplaceSunday14Monday15
  12. 12. BYOD
  13. 13. Consumerization of ITBYODExtending the enterpriseIT support of consumer appsGamificationTrends in the Mobile Enterprise
  14. 14. Enterprise Mobility
  15. 15. Defining Your StrategyStrategyRoadmapMobilityCouncilTechnologyq
  16. 16. AAnalyticsCCloudSSocialMMobileStStrategyBBrandingApApp StoresDeDevelopTTestingScSecurityAuAuthen-ticationAzAuth-orizationSuSupportDDesignUiUIUxUXIInnovationPPlatformToToolsFFrameworkSySyncIgIntegrationDvDevicesInInfra-structureSdStandardsGoGovernanceLLegalPPushNotificationsEEncryptionHHTML5NNativeHyHybridBiBusinessImpactUUsersMaMaintenanceOsOSPeProcessEngineeringMkMarketingGGeo-LocationTrTrainingCmChangeManagementImImagingNtNetworkLoLocalizationIdIdentityMpMADPCopyright (c) 2013 CognizantSteve Hall - Director, Mobile ArchitectureElements of Enterprise Mobility
  17. 17. The Need for Mobile StrategyIt’s just an app
  18. 18. “Our competition isdoing it.”“Our execs have iPads.”“We bought a MEAP.”“We were sold a MEAP.”“It’ll make us lookinnovative.”Why do we develop mobile apps?
  19. 19. Why should we do it?• Streamline processes• Extend previous system investments• Competitive advantage• Employee satisfaction• Serve customers better• Be Innovative and create value• Develop new lines of business
  20. 20. Enterprise Mobility’s Silver Bullet
  21. 21. Enterprise Mobility’s Silver Bullet• Premium UX• High performance apps• Offline data and synchronization• Manageable code• Push notifications• Single code-base for all devices• High securityUse everywhere you don’t need:
  22. 22. More to Mobile than MobileTesting Source Control TDDSecurity Network LoggingBuild Components Libraries
  23. 23. What are yougoing to do withall of that power?LTE Multi-Core CPU RAMImaging Sensors GPS Gestures
  24. 24. InnovationBusinessObjectivesUX Use CasesDesignTechnologyCompliance & SecuritySupportGovernanceFreedom within a Framework
  25. 25. Mobile MaturitySingleFunc+onText&SMSNo+fica+onsEmergingMobileEnabledWebsitesSalesForceEnablementMobilityStrategy&CoEEarly EnabledBackOfficeIntegra+onPerformance&Analy+csWarehouseAutoma+onTransformedEnhancedEngagementIntegratedMobileAppsProcessReIengineeredForMobilityInnova+veEndItoIEndTransforma+onCustomerProductCoIInnova+onMobility–ThePrimarychannelMOBILE1.0$ MOBILE2.0$ MOBILE3.0$FOCUSONEXISTINGBUSINESSPROCESSESSIGNIFICANTCHANGEINFINANCIAL&BUSINESSMODELOPPORTUNITYFORNEWFINANCIAL&BUSINESSMODELS
  26. 26. Solve the Hard Problems OnceAuthenticationAuthorizationIntegrationDeploymentSupport
  27. 27. Integrate Design into Process
  28. 28. Steps to SuccessForm mobility councilPrioritize activitiesStart smallBuild on successRefine and improve
  29. 29. Thank Youwww.cognizant.com/mobility

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