The document summarizes a conference on "Creating and sustaining an environment for success" related to portfolio management and benefits management. The one-day conference included presentations from various organizations on their experiences implementing portfolio and benefits management. It also included workshops for attendees to discuss challenges and solutions. The conference aimed to share knowledge among practitioners and support the development of the field.
Creating and sustaining an environment for success
1. The Portfolio Management
& Benefits Management SIGs
welcome you to
“Creating and sustaining an
environment for success”
Conference March 6th 2014
Sponsored by
2. “Creating and sustaining an
environment for success”
Conference Organisers & Facilitators
Portfolio Management SIG Committee
David
Dunning
Stephen
Parrett
Mike
Florence
Ruth
Moyes
John
Laughlin
Benefits Management SIG Committee
Hugo
Minney
Sarah
Harries
Nick
Wensley
Neil
White
Steve
Leary
APM
Maria
Kliniotou
Anna
Grabham
2
3. Welcome
Housekeeping
Who is here today?
How the day will run
•
•
•
•
Speaker Sessions
2 Workshops
Workshop Overview
Panel Session
•
•
•
•
“Energiser”
Ideas/Questions
Post Cards
Filming
Stephen Parrett
Chair, PfM SIG
3
4. Agenda
Start
09:00
09:30
09:35
10:05
10:35
11:05
11:20
11:50
12:20
12:50
13:20
14:00
14:20
14:50
15:20
15:50
16:05
16:25
16:45
16:50
Session
Registration and coffee etc
Introduction
Dr Norma Wood
Karan Bawa
David Airey
Coffee Break
Rebecca Kearney
Helen Preston & Chris Beach
John MacGregor and Jim Luffman
Workshop 1
Lunch
Eileen Roden
David Waller
Peter Glynne
Workshop 2
Tea Break
Workshop Overview
Panel Session
Next Steps & Close
End
Covering
Delegate welcome etc
Conference Outline
Cabinet Office – a board-level perspective
B&Q
London Borough of Haringey
City of London
Heathrow Airport Limited
Rolls Royce
Challenges/problems/issues
“Elevating” PfM and BM
NHS – ISIP
Westminster Council
Identify potential solutions/answers to the points in W1
Feedback from the Workshops
Q&A – including issues raised in Workshops
Taking forward the material from today
4
5. Objectives of today
Learn how experienced practitioners make PfM and BM work
From:
Through:
To:
creating the initial building blocks
embedding into the organisation
sustaining for the longer term
Gather views during the Workshops
Discuss key points arising: Workshop Overview
Panel Session
Collate, analyse and feedback to support knowledge development
Portfolio Management ensures that
organisations and functions invest
money and resources in the ‘right’
projects and programmes in the
pursuit of their strategic objectives
Benefits realisation is high on the
corporate agenda as organisations
seek to maximise value from
delivering change
5
6. Implementing SIG Strategies – today’s event & more
Portfolio Management SIG
• Developing New Knowledge (e.g. creating source material based on “what works”)
• Disseminating Knowledge (e.g. finding better ways to access PfM Knowledge)
• Engaging with the CxO Community (e.g. supporting APM research to reach this
important group)
• SIG Membership Engagement (e.g. opportunities for participation in SIG activities)
• Working With APM (e.g. collaboration with other SIGs and pan-APM initiatives)
Benefits Management SIG
• Supporting project & other business professionals with a strong interest in benefits
realisation through knowledge sharing and the opportunity to network
• Becoming the recognised source and portal for the development and dissemination
of knowledge on benefits realisation across the UK
• Becoming pre-eminent for our contribution to thought leadership on alignment of
benefits realisation, change management and business strategy
6
7. Supporting the APM Strategy
Create the knowledge
and resources needed
for project success
Develop
innovative
research
Create a profession
learning and
collaborating together
Engage
organisations
Making available a
resource of good
practice information
Recognise the benefits
of professional project
management at Board
Level
We are doing a lot
of this today
Share research
and good
practice
Embed organisational
good practice and
adopt standards
Towards a
world in which
all projects
succeed
7
8. Dr Norma Wood, MPA, Cabinet Office
A board-level perspective of why organisations need to develop a
sustainable approach to portfolio management and benefits management
Insights as to how to make the case to senior executives
8
9. Karan Bawa, B&Q
Our story is about the setting up of a PMO and what has been achieved in
the last 18 months:
•
•
•
Understanding how B&Q’s multi-million pound investment portfolio
of projects were performing
How much benefit the projects would return, by when
Issues around accountability, strategy alignment and multiple project
delivery models
9
10. David Airey, London Borough of Haringey
Introducing Portfolio Management across the organisation as a whole
After 6 months:
• Outline the approach taken
• Progress made
• Challenges faced
• Lessons learnt so far
10
11. Rebecca Kearney, City of London Corporation
An overview of portfolio management progress at the City of London
Corporation, since an early-stage APM presentation in 2012
Areas covered will include:
• Resource allocation decisions
• Looking ahead and building a pipeline of change
• Monitoring of all change projects
11
12. Helen Preston, Heathrow Airport Limited
and
Chris Beach, EC Harris
To ensure the most value adding investments are selected for
Quinquennium 6 Heathrow has implemented Portfolio Management and
as part of this has strengthened the approach to benefits management
The presentation will explain the development of both Portfolio
management and benefits management at Heathrow in the preparation
of the Q6 Capital Plan
12
13. John MacGregor & Jim Luffman, Rolls Royce
Jim Luffman (Corporate Director of Project Management) will talk about
systemising the prioritisation of projects as part of enterprise portfolio
management within Rolls-Royce plc
John T MacGregor (Head of CLE Project Management Capability) will talk
about benefit prediction from Portfolio business driver prioritization and
how it could be improved
13
14. Workshop 1
Delegates will consider the challenges/problems/issues encountered
when “creating and sustaining an environment for success” of portfolio
management and benefits management.
•
•
•
•
•
•
•
People (e.g. stakeholder engagement, capabilities/skills, change management
awareness)
Process (e.g. clarity, adoption, alignment)
Technology (e.g. data repository, level of automation, reports/dashboards,
integration)
Organisation (e.g. strategic vision, Decision-making, governance, centre of
excellence/PMO)
Creating initial building blocks
Embedding into the organisation
Sustaining for the longer term
Challenges/Problems/Issues for “Creating and sustaining an environment for success”
PEOPLE
Creating initial building blocks
Embedding into the organisation
Sustaining for the longer term
David Dunning
PfM SIG
14
15. Eileen Roden, QA
Eileen will lead a short session to explore how Benefits Management and
Portfolio Management can be ‘elevated’ within organisations
15
16. David Waller, Keldale Business Services
Lessons learned from introducing Benefits Management into the NHS
Connecting for Health’s Integrated Service Improvement Programme (ISIP)
Introducing Benefits Management across business partners and
collaborative groups
16
18. Workshop 2
Following on from Workshop 1, delegates will seek to identify potential
solutions/answers to the points raised earlier, including identification of
some of the most important for the Workshop Overview
•
•
•
•
•
•
•
People (e.g. stakeholder engagement, capabilities/skills, change management
awareness)
Process (e.g. clarity, adoption, alignment)
Technology (e.g. data repository, level of automation, reports/dashboards,
integration)
Organisation (e.g. strategic vision, Decision-making, governance, centre of
excellence/PMO)
Creating initial building blocks
Embedding into the organisation
Sustaining for the longer term
Solutions/Answers for “Creating and sustaining an environment for success”
PEOPLE
Creating initial building blocks
Embedding into the organisation
Sustaining for the longer term
18
19. Workshop Overview
Summary
People
Common
language
Top down
Independence not politics
Transform not
implement
Process
Organisation
Align governance Link neighbours &
cycles
share best
practice
Use existing
machinery
Don’t let centre
take over
Quick wins
Use right energy
Flexibility v.
point / ‘What’s in
Standardisation
it for me’
Technology
Easy and
accessible
Governance
reporting driven
from delivery
reporting
Clarify strategy
Understand
ownership
19
20. Some Themes
Negotiate not Educate
Language................KISS
“PMO” Wall.......One view of reality
Leadership - Senior Champion/Sponsor
Right projects......................remove the wrong ones!
Right information........on the right desks ..................at the right time
From submarines
through airports and engines
to parking in Westminster
20
21. Close & Next Steps
What Next?
1. Where agreed by speakers, presentations filmed by the PM Channel
will be available on the APM website for 1 month
2. Speaker presentation slides, subject to their agreement on final edit,
will be available on the APM website, for both PfM and BM SIGs
3. Summary of delegate assessments to be produced for publication (all
workshop schedules and notes will be taken away and recorded)
4. More detailed analysis to be published in conjunction with other
sources = in line with SIG strategy/plans
5. Blogs on aspects covered during/after the conference
6. Future activities/events based on feedback received from delegates
What do you think?
All ideas welcome
21
Editor's Notes
Show until start of conference at 09.30
Not for the presentation – standalone A3 in lobby entrance (registration)
Good morningWelcome to this joint conference – Nick and Stephen (say we are SIG “chairs” !!)Firstly, housekeeping (Fire Exits – Toilets – Tot/cold etc – Coffee/Lunch/Tea locations)Secondly, who is here: Delegates mention range of orgs and sectorsSpeakers 8 Sessions, 10+ speakersSIG Cttee Organisers/Facilitators Names & Photos for refAPM Support Anna and Andrew Bragg (CEO)Sponsor (QA) Eileen Roden (SSG and PMO SIG Cttee)PM Channel Andrew DeloThirdly, how will the day run:Speaker Sessions time-limit – some Q&A, also W/shop Overview & PanelWorkshops David to brief –delegate views – stay at tables – SIG Cttee facilitation)Workshop Overview Feedback and discussionPanel Session Key points and some questions not covered previouslyIdeas & Questions Board Available during day for delegates to postPostcards Please use - “What have I learnt from today” etcPM Channel Filming Explain how/who and any points to mentionPhotos John Laughlin (smile nicely!!)
Lots to do and enjoyDon’t dwell on this!Available for use when required – perhaps if timings need adjustment and to communicate same etcDelegates will have their own anyway
Key points: Active participation Tables contain: Delegates, a speaker and SIG Cttee facilitator/advisor Points not dealt with today will be followed up afterwards (APM website, Blogs, published articles etc) Presentations to be published on websites (plus film extracts?)AND – Not forgetting the strategic rationale for organisations to adopt PfM and BM (From current SIG Guide)
Brief context - today is part of a wider campaign (also up in foyer)Championing PfM and BMEach SIG has strategies and plans to find ways to share “what works” and improve PfM and BM performance(Note: words in slide taken from latest SIG Guide)If you are not a member – come and join us...............
Mention in passing – larger version in foyerExtract taken from the APM’s 2020 Vision documentToday, we are tackling most of these in some way – all aimed at making PfM and BM work better
Use supplementary notes to introduce each speakerNo presentation slides for NormaSlide stays up? Or back 1?
Use supplementary notes to introduce each speakerEach presentation will be opened/closed separately
Use supplementary notes to introduce each speakerEach presentation will be opened/closed separately
Use supplementary notes to introduce each speakerEach presentation will be opened/closed separately
Use supplementary notes to introduce each speakerEach presentation will be opened/closed separately
Use supplementary notes to introduce each speakerEach presentation will be opened/closed separately
David to do a briefing at the startEach table should have PPTO/CES schedules of A3 to capture points raised (example of headings shown)Attempt to place them into the CES frameworkDistinguish between PfM/BM where relevant – in many cases the challenges etc will be the same or similarIdeally (!) delegates will have read the Delegate Briefing!SIG Cttee facilitators at each table to support (but not to do)Each table to have a scribe from their own ranks and that person or another be their spokesperson (not the facilitator)
Use supplementary notes to introduce each speakerEach presentation will be opened/closed separately
Use supplementary notes to introduce each speakerEach presentation will be opened/closed separately
Use supplementary notes to introduce each speakerEach presentation will be opened/closed separately
David to do briefing reminder if requiredEach table should have PPTO/CES schedules of A3 on tables to capture points raised (example of headings shown)Attempt to place them into the CES frameworkDistinguish between PfM/BM where relevant – in many cases the solutions will be the same or similarIdeally (!) delegates will have read the Delegate Briefing!SIG Cttee facilitators at each table to support (but not to do)Each table to have a scribe from their own ranks and that person or another be their spokesperson (not the facilitator)
Possible framework for capturing problems/solutions etc for use in the Workshop OverviewAlso, possible use of photo(s) of the Flipcharts used at the end of Workshop 2Or, combination of the 2Needs to be set up at the end of Workshop 2 and available for use by the end of the Tea Break
If possible, questions captured during the day on the Q&I Board,and not answered could be includedhere (no later than the Tea Break)Chaired by Nick WensleyOther SIG Cttee people to support
Don’t forget – Delegate “Post Cards”Get involvedAGM due 15th May – make a note