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Careers in Marketing: Flux, Flexibility,
and the Future
presented by
Matthew T. Grant, PhD
Matthew T. Grant, PhD




             Aquent’s Minister of Enlightenment
Aquent: a staffing firm specializing in marketing and
design

20+ years supporting marketing and design organizations
Our customers are industry leaders
   90 of the Fortune 100
   2/3 of the Fortune 500
Other Services
   Consulting
   Training
   Outsourcing
   Translation
Offices to help you wherever you are
   Nearly 70 offices in 17 countries
   40 offices in major metros across North America
Contact us
   aquent.com
   877 227 8368
Temporary Marketers?
The Big Picture
All is Flux




              HERACLITUS - 535–475 BC
All is Flex(ible)
All Roads Lead to the Future
Marketing Present resembles Marketing Past
This is a Revolution, People!
The Reveal
Ongoing and Radical Convergence of Marketing and IT
Project-Based Careers
You Are Your Network
Learn to Survive
Convergence of Marketing and IT
The State of Shopping
Data Rich Environments
Marketing, Meet Operations

                    A Sample Illustrative Job Description
 •   Marketing Operations Manager
     This individual will assist in the management of the marketing
     operations of our portfolio companies, working closely with the
     Creative Director and CEO in developing and effecting the strategies
     for our portfolio companies.
Data Management is Job #1

                  Drilling Down on the Same Description
•    Data Management: Manage and optimize existing data integrity
    controls; develop new procedures as the business expands;
    contribute to selection/implementation of new technology as related to
    marketing data
•    Reporting: Identify key metrics and determine how to extract them
    from the data; develop reports and reporting procedures with
    technology partners to highlight these metrics
•    Follow-up Campaign Management: Manage operations of existing
    direct mail, email, telephone and SMS follow-up campaigns; drive
    development of next-generation follow-up that the business can grow
    into
The Future Belongs to Marketing Technology
Get Your Nerd On
Heard of “Social Shopping”?
Is On-line Video in the Mix?
Is Customer Service the New PR?
The Project-Based Career
What Marketing Organizations Want
Technical Know-How

Online Marketing Coordinator Job Description:
•    Manage e-mail campaign process including HTML setup, testing,
    deployment, and monitoring of email delivery using a mass email
    broadcast tool.
•    Assist with the development of email strategies, segmentation
    recommendations, and email test plan design.
•   Manage reports to monitor, analyze and optimize email campaign
    performance on a daily, weekly, monthly and seasonal basis.
•   Analyze site performance and create reports using Omniture.
•    Monitor competition and current email trends/statistics for
    comparison.
More from Less

One ASSISTANT Online Services Marketing Manager is responsible for:
1. Leading the implementation ... including requirements definition and
   project level business insights throughout the life cycle of the project.
2. Design, manage and track ...
3. Analyzing the effectiveness of the customer experience ... and
   ensuring the implementation of enhancements to optimize this
   experience.
4. Promoting the value of online service to all stakeholders... developing
   and maintaining effective relationships with these parties, as well as
   external partners.
5. Promoting consistency between the various online service
   capabilities, as well as with other related applications and other direct
   channel capabilities.
What Marketers Want
Challenging Opportunities
Freedom of Choice
Impermanent Placement
You Are Your Network
More Ways Than Ever To...
You Can’t Work Without a Net(work)
The Skills to Pay the Bills
Learn to Earn
You’ll Manage (Projects)
In Conclusion
Looking Ahead: Look Out!

1. Anticipate
2. Experiment
3. Adapt
I Appreciate Your Attention
Photo Credits

Thanks to the following Creative Commonistas of Flickr:
LabGP: http://flickr.com/photos/labgp/528382389/
Pinguino: http://flickr.com/photos/pinguino/2862231080/
Helios89: http://flickr.com/photos/helios89/2542370168/
DodgeChallenger: http://flickr.com/photos/dodgechallenger1/2246952618/
howieluvzus: http://flickr.com/photos/48352971@N00/66579313/
wilderdom: http://flickr.com/photos/wilderdom/87704517/
flickrized: http://flickr.com/photos/pikmin/2359515837/
luc legay: http://flickr.com/photos/luc/1804295568/
Wesley Fryer: http://flickr.com/photos/wfryer/2516648940/
jpockele: http://flickr.com/photos/jpockele/216334845/
pingnews.com: http://flickr.com/photos/pingnews/411777678/
pocketwiley: http://flickr.com/photos/pocketwiley/2429619756/
Marco Gomes: http://flickr.com/photos/marcogomes/1443231413/
Photo Credits (cont.)

Thanks to the following Creative Commonistas of Flickr:
richardmasoner: http://flickr.com/photos/bike/666981776/
jonrawlinson: http://flickr.com/photos/london/318551196/
Matt Watts: http://flickr.com/photos/blackthought/15255825/
pingnews.com: http://flickr.com/photos/pingnews/146672616/
Tracy O: http://flickr.com/photos/tracy_olson/61056391/
exfordy: http://flickr.com/photos/exfordy/1183633621/
Spigoo: http://flickr.com/photos/spigoo/2494268/
The Sun Hums: http://flickr.com/photos/thesunhums/469443746/
apenny: http://flickr.com/photos/angelapenny/103892386/
frankh: http://flickr.com/photos/f-r-a-n-k/2124626786/
Geordie Mott: http://flickr.com/photos/woodenshoephotography/277269282/
andyket: http://flickr.com/photos/andreas/1579814896/
Orin Optiglot: http://flickr.com/photos/orinrobertjohn/239595034/
Thank You!

Contact us
  Aquent
  aquent.com
  877 227 8368

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Careers in Marketing: Flux, Flexibility, and the Future

  • 1. T e esi e a efo t e h s l s r rm h d 9 2 / 8W e c s: / 5 0 bat rei : C resnMak t g ae r i n Fu , lxbly&teF tr lx Fe iit h uue i
  • 2. Careers in Marketing: Flux, Flexibility, and the Future presented by Matthew T. Grant, PhD
  • 3. Matthew T. Grant, PhD Aquent’s Minister of Enlightenment
  • 4. Aquent: a staffing firm specializing in marketing and design 20+ years supporting marketing and design organizations Our customers are industry leaders 90 of the Fortune 100 2/3 of the Fortune 500 Other Services Consulting Training Outsourcing Translation Offices to help you wherever you are Nearly 70 offices in 17 countries 40 offices in major metros across North America Contact us aquent.com 877 227 8368
  • 7. All is Flux HERACLITUS - 535–475 BC
  • 9. All Roads Lead to the Future
  • 11. This is a Revolution, People!
  • 13. Ongoing and Radical Convergence of Marketing and IT
  • 15. You Are Your Network
  • 18. The State of Shopping
  • 20. Marketing, Meet Operations A Sample Illustrative Job Description • Marketing Operations Manager This individual will assist in the management of the marketing operations of our portfolio companies, working closely with the Creative Director and CEO in developing and effecting the strategies for our portfolio companies.
  • 21. Data Management is Job #1 Drilling Down on the Same Description • Data Management: Manage and optimize existing data integrity controls; develop new procedures as the business expands; contribute to selection/implementation of new technology as related to marketing data • Reporting: Identify key metrics and determine how to extract them from the data; develop reports and reporting procedures with technology partners to highlight these metrics • Follow-up Campaign Management: Manage operations of existing direct mail, email, telephone and SMS follow-up campaigns; drive development of next-generation follow-up that the business can grow into
  • 22. The Future Belongs to Marketing Technology
  • 24. Heard of “Social Shopping”?
  • 25. Is On-line Video in the Mix?
  • 26. Is Customer Service the New PR?
  • 29. Technical Know-How Online Marketing Coordinator Job Description: • Manage e-mail campaign process including HTML setup, testing, deployment, and monitoring of email delivery using a mass email broadcast tool. • Assist with the development of email strategies, segmentation recommendations, and email test plan design. • Manage reports to monitor, analyze and optimize email campaign performance on a daily, weekly, monthly and seasonal basis. • Analyze site performance and create reports using Omniture. • Monitor competition and current email trends/statistics for comparison.
  • 30. More from Less One ASSISTANT Online Services Marketing Manager is responsible for: 1. Leading the implementation ... including requirements definition and project level business insights throughout the life cycle of the project. 2. Design, manage and track ... 3. Analyzing the effectiveness of the customer experience ... and ensuring the implementation of enhancements to optimize this experience. 4. Promoting the value of online service to all stakeholders... developing and maintaining effective relationships with these parties, as well as external partners. 5. Promoting consistency between the various online service capabilities, as well as with other related applications and other direct channel capabilities.
  • 35. You Are Your Network
  • 36. More Ways Than Ever To...
  • 37. You Can’t Work Without a Net(work)
  • 38. The Skills to Pay the Bills
  • 42. Looking Ahead: Look Out! 1. Anticipate 2. Experiment 3. Adapt
  • 43. I Appreciate Your Attention
  • 44. Photo Credits Thanks to the following Creative Commonistas of Flickr: LabGP: http://flickr.com/photos/labgp/528382389/ Pinguino: http://flickr.com/photos/pinguino/2862231080/ Helios89: http://flickr.com/photos/helios89/2542370168/ DodgeChallenger: http://flickr.com/photos/dodgechallenger1/2246952618/ howieluvzus: http://flickr.com/photos/48352971@N00/66579313/ wilderdom: http://flickr.com/photos/wilderdom/87704517/ flickrized: http://flickr.com/photos/pikmin/2359515837/ luc legay: http://flickr.com/photos/luc/1804295568/ Wesley Fryer: http://flickr.com/photos/wfryer/2516648940/ jpockele: http://flickr.com/photos/jpockele/216334845/ pingnews.com: http://flickr.com/photos/pingnews/411777678/ pocketwiley: http://flickr.com/photos/pocketwiley/2429619756/ Marco Gomes: http://flickr.com/photos/marcogomes/1443231413/
  • 45. Photo Credits (cont.) Thanks to the following Creative Commonistas of Flickr: richardmasoner: http://flickr.com/photos/bike/666981776/ jonrawlinson: http://flickr.com/photos/london/318551196/ Matt Watts: http://flickr.com/photos/blackthought/15255825/ pingnews.com: http://flickr.com/photos/pingnews/146672616/ Tracy O: http://flickr.com/photos/tracy_olson/61056391/ exfordy: http://flickr.com/photos/exfordy/1183633621/ Spigoo: http://flickr.com/photos/spigoo/2494268/ The Sun Hums: http://flickr.com/photos/thesunhums/469443746/ apenny: http://flickr.com/photos/angelapenny/103892386/ frankh: http://flickr.com/photos/f-r-a-n-k/2124626786/ Geordie Mott: http://flickr.com/photos/woodenshoephotography/277269282/ andyket: http://flickr.com/photos/andreas/1579814896/ Orin Optiglot: http://flickr.com/photos/orinrobertjohn/239595034/
  • 46. Thank You! Contact us Aquent aquent.com 877 227 8368