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PREPPING YOUR PROGRAM FOR THE
PRO BONO TECH VOLUNTEER
Organizer:
Robert Rosenthal, VolunteerMatch (@volmatchRobert)

Panelists:
Ehren Foss, HelpAttack (@helpattack)
Ian Rhett, CivicActions (@ianrhett)
Eileen Yang, Taproot Foundation (@taprootfound)

#12NTCProbono
PRO BONO
                        PEOPLE
                         SKILLS




                501Cs             BUSINESS
                                  POWER OF
            SOLUTIONS
                                   PURPOSE



#12NTCProBono
VOLUNTEERING IS CHANGING
                               U.S. VOLUNTEERING
                 TRADITIONAL   RATES FLAT SINCE 2005
                VOLUNTEERING




           GROWING % OF              VOLUNTEERING
    VOLUNTEERS NOW COME                  & CSR
      FROM CSR PROGRAMS


#12NTCProBono
OUR PLANS TODAY
35 mins                  25 mins              25 mins
• What pro bono is       • What do pro bono- • More resources on
   and isn’t.               ready nonprofits     pro bono
• Why companies do          look like?        • Q&A
   it.                   • Basics of needs
• Different models of       assessment
   pro bono              • What do skilled
• What do program           volunteers really
   staff need to know?      hate/love?
• DISCUSS!               • REPORT BACK!




     #12NTCProBono
WHAT HAVE WE MISSED?
• [Your expectations.]




   #12NTCProBono
ABOUT US
                The Nonprofit!
                Robert Rosenthal
                VP, Communications/Marketing, VolunteerMatch

                The Pro Bono Volunteer!
                Ehren Foss
                Co-founder/CEO, HelpAttack!

                The Expert!
                Eileen Yang
                Consultant, Advisory Services, Taproot Foundation
                Taproot Foundation

                The Team Leader!
                Ian Rhett, @ianrhett
                CEO, CivicActions
#12NTCProBono
Lights. Camera. Help.
INCREASE YOUR CAPACITY!




#12NTCProBono
#12NTCProBono
INCREASE YOUR CAPACITY!
Reach
Can volunteers help you serve more
beneficiaries?

Efficiency
Can volunteers help you do more
with your existing resources?

Effectiveness
                                        Source: Bill and Melinda Gates Foundation/True Impact
Can volunteers help you increase the
quality of your services or products?




     #12NTCProBono
#12NTCProBono
WHAT ARE THE NEEDS OF “PROGRAM”
             TECH?

•   Solutions!
•   Strategy and planning
•   Data collection
•   Systems integration
•   Service delivery
•   Accessibility


     #12NTCProBono
THE BUSINESS CASE FOR PRO BONO

         Human
                     Reputation          Innovation
        Resources

   • Innovative     • Improved public   • Fostered climate
     professional     relations           of innovation
     development    • Stronger          • New or improved
   • Increased        relationships       products
     employee         and network       • New markets or
     satisfaction   • Sustained           enhanced
   • Enhanced         license to          penetration
     recruitment      operate
   • More inter-
     connected
     workplace
  #12NTCProBono
WHO IS THE PROBONO VOLUNTEER?
• May already by           • Wants to complete
  volunteering               projects
  somewhere (with or       • Incented by the
  without company)           company
• Skills level may vary:   • May not be available
  junior to board level      outside of the scope of
• Wants to give back         the project
• May want to try          • Often has to report
  something new              back to the company

    #12NTCProBono
8 MODELS OF PRO BONO
 What are the important areas to explore?
 Where do you want to be in your decision-making?
 Do you want to talk more strategy?
 Do you want to be more programmatically strategic/
  tactical?
 If we decide Talent Development is the goal, then let’s use
  a slider to demonstrate the implications of what this
  means…




     #12NTCProBono
WHAT’S YOUR MODEL?

• 5-10 minutes discussion
• Think about your program goals
• Think about how you already engage volunteers
• Where does probono volunteer engagement fit into
  the mix?
• What does successful probono look like at your
  organization




    #12NTCProBono
7 WAYS TO READY

1. Do you have experience working with skilled
   volunteers already?
2. Does your staff have the time to manage the
   relationship?
3. Is it the right idea?
4. Have you budgeted for hard or soft costs?
5. Do you have a strategy for sustaining the project?
6. Do you have ways of recognizing your volunteers?
7. How will you measure success?



     #12NTCProBono
REPORT BACK

• Who are you?

• What was your project idea?

• What did you originally think?

• Did this change given the 7 Ways?




     #12NTCProBono
HOW TO GET STARTED

•   Assess needs
•   Assess resources and roles
•   Get management buy in
•   Consult experts and case studies
•   Figure out where to recruit pro bono partners
       Board or donor contacts?

       Through your current skilled volunteers?

       Online services?

       Intermediary agencies?




      #12NTCProBono
MORE RESOURCES ON PROBONO


         RECRUITING & INTERMEDIARIES                      LEARN MORE                                               BLOGS

•VolunteerMatch.org                    •VolunteerMatch Learning Center                      •EngagingVolunteers.org
•TaprootFoundation.org                  (www.volunteermatch.org/nonprofits/learningcenter   •Pro Bono Junky’s Blog (taprootfoundation.org/blog)
•Sparked.com                           •A Billion + Change (www.abillionpluschange.org)     •Realized Worth (realizedworth.blogspot.com)
•Catchafire.org                        •Corporation for National & Community Service        •EnergizeInc.com
•TheCommunityCorps.org                  (www.nationalservice.gov)                           •Jayne Cravens (coyotecommunications.com)
•CommonImpact.org




       #12NTCProBono

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Prepping Your Program for the Pro Bono Tech Volunteer

  • 1. PREPPING YOUR PROGRAM FOR THE PRO BONO TECH VOLUNTEER Organizer: Robert Rosenthal, VolunteerMatch (@volmatchRobert) Panelists: Ehren Foss, HelpAttack (@helpattack) Ian Rhett, CivicActions (@ianrhett) Eileen Yang, Taproot Foundation (@taprootfound) #12NTCProbono
  • 2. PRO BONO PEOPLE SKILLS 501Cs BUSINESS POWER OF SOLUTIONS PURPOSE #12NTCProBono
  • 3. VOLUNTEERING IS CHANGING U.S. VOLUNTEERING TRADITIONAL RATES FLAT SINCE 2005 VOLUNTEERING GROWING % OF VOLUNTEERING VOLUNTEERS NOW COME & CSR FROM CSR PROGRAMS #12NTCProBono
  • 4. OUR PLANS TODAY 35 mins 25 mins 25 mins • What pro bono is • What do pro bono- • More resources on and isn’t. ready nonprofits pro bono • Why companies do look like? • Q&A it. • Basics of needs • Different models of assessment pro bono • What do skilled • What do program volunteers really staff need to know? hate/love? • DISCUSS! • REPORT BACK! #12NTCProBono
  • 5. WHAT HAVE WE MISSED? • [Your expectations.] #12NTCProBono
  • 6. ABOUT US The Nonprofit! Robert Rosenthal VP, Communications/Marketing, VolunteerMatch The Pro Bono Volunteer! Ehren Foss Co-founder/CEO, HelpAttack! The Expert! Eileen Yang Consultant, Advisory Services, Taproot Foundation Taproot Foundation The Team Leader! Ian Rhett, @ianrhett CEO, CivicActions #12NTCProBono
  • 7.
  • 9.
  • 12. INCREASE YOUR CAPACITY! Reach Can volunteers help you serve more beneficiaries? Efficiency Can volunteers help you do more with your existing resources? Effectiveness Source: Bill and Melinda Gates Foundation/True Impact Can volunteers help you increase the quality of your services or products? #12NTCProBono
  • 14. WHAT ARE THE NEEDS OF “PROGRAM” TECH? • Solutions! • Strategy and planning • Data collection • Systems integration • Service delivery • Accessibility #12NTCProBono
  • 15. THE BUSINESS CASE FOR PRO BONO Human Reputation Innovation Resources • Innovative • Improved public • Fostered climate professional relations of innovation development • Stronger • New or improved • Increased relationships products employee and network • New markets or satisfaction • Sustained enhanced • Enhanced license to penetration recruitment operate • More inter- connected workplace #12NTCProBono
  • 16. WHO IS THE PROBONO VOLUNTEER? • May already by • Wants to complete volunteering projects somewhere (with or • Incented by the without company) company • Skills level may vary: • May not be available junior to board level outside of the scope of • Wants to give back the project • May want to try • Often has to report something new back to the company #12NTCProBono
  • 17. 8 MODELS OF PRO BONO  What are the important areas to explore?  Where do you want to be in your decision-making?  Do you want to talk more strategy?  Do you want to be more programmatically strategic/ tactical?  If we decide Talent Development is the goal, then let’s use a slider to demonstrate the implications of what this means… #12NTCProBono
  • 18. WHAT’S YOUR MODEL? • 5-10 minutes discussion • Think about your program goals • Think about how you already engage volunteers • Where does probono volunteer engagement fit into the mix? • What does successful probono look like at your organization #12NTCProBono
  • 19. 7 WAYS TO READY 1. Do you have experience working with skilled volunteers already? 2. Does your staff have the time to manage the relationship? 3. Is it the right idea? 4. Have you budgeted for hard or soft costs? 5. Do you have a strategy for sustaining the project? 6. Do you have ways of recognizing your volunteers? 7. How will you measure success? #12NTCProBono
  • 20. REPORT BACK • Who are you? • What was your project idea? • What did you originally think? • Did this change given the 7 Ways? #12NTCProBono
  • 21. HOW TO GET STARTED • Assess needs • Assess resources and roles • Get management buy in • Consult experts and case studies • Figure out where to recruit pro bono partners  Board or donor contacts?  Through your current skilled volunteers?  Online services?  Intermediary agencies? #12NTCProBono
  • 22. MORE RESOURCES ON PROBONO RECRUITING & INTERMEDIARIES LEARN MORE BLOGS •VolunteerMatch.org •VolunteerMatch Learning Center •EngagingVolunteers.org •TaprootFoundation.org (www.volunteermatch.org/nonprofits/learningcenter •Pro Bono Junky’s Blog (taprootfoundation.org/blog) •Sparked.com •A Billion + Change (www.abillionpluschange.org) •Realized Worth (realizedworth.blogspot.com) •Catchafire.org •Corporation for National & Community Service •EnergizeInc.com •TheCommunityCorps.org (www.nationalservice.gov) •Jayne Cravens (coyotecommunications.com) •CommonImpact.org #12NTCProBono