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HOW TO DESIGN FOR LOCATION



30 November 2011
http://images.fastcompany.com/upload/United-States-Big.jpg
Hi

I’m @farrahbostic

I run The Difference Engine

These are a just a few thought starters &
provocations to challenge what you think
you know about LBS...

And get you thinking about how to design with it
WHAT’S ALL THE FUSS ABOUT?




       http://theappwhisperer.com/2010/09/15/got-your-iphone-4-yet/
A Location-Based Service (LBS) is an information
or entertainment service, accessible with mobile
devices through the mobile network and utilizing the
ability to make use of the geographical position of
the mobile device.



                                       http://en.wikipedia.org/wiki/Location-based_service
VENN DIAGRAM



Location                  GPS/GSM
 based        MOBILE       enabled
services                   devices
BUT THERE ARE 3 THINGS
WE GET WRONG ABOUT MOBILE
1. MOBILE ≠ PHONES

                                      “Gartner says smartphone sales grew more
Phones are the conduit                than 50% [in Q12010], accounting for 19%
                                      of worldwide device sales compared to the
                                      second quarter of 2009”
                                      Electronics Weekly, 2010    “Within 5 years the number of users
To the internet                                                   accessing the Net from mobile devices
                                                                  will surpass the number who access it
                                                                  from PCs”
                                                                  Morgan Stanley, 2010
To content
                         “High-speed broadband Internet access, now in 63.5% of homes, has created a
                         better user experience for watching online videos and nearly a quarter of
                         households have smartphones, enabling consumers to “place shift” and watch
                         video wherever they are.... While mobile online video viewing is still fairly
                         limited, year over year growth is notable at 51.2%”
                         Nielsen, 2010
                                                                      “By 2013, video will occupy an
                                                                      estimated 66% of mobile traffic”
                                                                      Cisco, 2010

They’re expensive phones,
but cheap computers
MOBILE = CULTURE
I'm here
 because of
Dongbangshingi




             INVOLVED
CREATIVE
CONNECTED
ACTIVE
2.
Mobile ≠ Technology
MOBILE IS MANY DEVICES

It’s smartphones

And dumbphones

And tablets

And wifi enabled, internet-connected cameras, media players,
e-readers, etc.
AND LOCATION-BASED SERVICES
ARE NOT JUST FOURSQUARE & GOOGLE MAPS
EVEN WIFI ONLY DEVICES CAN USE LBS
FROM TRACKING DEVICES TO
TRACKING MOVEMENTS & CRISES

                Need
                Mobile based data
                entry and input in
                austere conditions

                Capability
                SMS input as well as
                smartphone and data-
                enabled support.
3.
Mobile ≠ White Guys
YOU DON’T HAVE TO BE RICH



• 39%of 18-29 year olds earning less than $30,000 per year
 own a smartphone (on par with the national average).

• Just   8% have no cell phone at all.
YOU DON’T HAVE TO BE WHITE


African-Americans and Latinos are more likely than whites to
use their cell phones for non-voice applications such as using
the internet, playing games, or accessing multimedia content.

44% of black and Latino adults are smartphone owners,
compared with 30% of whites.
YOU DON’T HAVE TO BE A MAN

40% of all US women own Smartphones

Of younger (15-24) American women, 55% own Smartphones,
leading the world in adoption
YOU DON’T HAVE TO BE “UNATTACHED”

32% of US Moms owned a
smartphone in 2010 v. 20% in
2009

32% say they used the Mobile
Internet once a week in 2010 v.
20% in 2009

And mobile phones are in use at
home, as well as on the go - an
ever-present part of moms’ lives

Source Sept. 2010 Millennial Media’s SMART report
SO WHAT DO YOU DO?
A FEW GUIDELINES

Design for utility - offering people something they really want
or need (or will).

Design for responsiveness - knowing there is no one standard
OS or device.

Design for where people are - connecting your experience to
the nearby and tangible, but also knowing where the signal is.

Design for sharing - but understand not everything is public.
A FEW EXAMPLES
AND YES, THERE ARE QR CODES
GIVE DIRECTIONS




http://www.moma.org/interactives/exhibitions/2011/talktome/objects/146366/
SEND A WARNING




                 http://fffff.at/qr-stenciler-and-qr-hobo-codes/
ENHANCE THE ENVIRONMENT
SOLVE A PROBLEM




http://www.telegraph.co.uk/technology/mobile-phones/8601147/Tesco-builds-virtual-shops-for-Korean-commuters.html
CONNECT PEOPLE WITH OBJECTS

       NFC - near field communication -
       could soon influence how we engage
       with credit or debit card payments,
       travel, check-ins, medical alerts, and so
       on.

       Ultimately, NFC (through RFID tags)
       delivers on the notion of an “internet
       of things” by tagging objects you can
       connect to via a mobile device.

http://www.touchanote.com/                         http://www.springwise.com/entertainment/london-museum-visits-enhanced-nfc-technology/
FOSTER PLAY

“Augmented reality when
applied to the body is this
amazing place where the
aesthetics and evolution
intersect, and the authors
of this new soft biology are
a handful of engineers and
computer programmers as
flawed as the users
controlled by their
interfaces.”
                                      http://www.digicult.it/digimag/article.asp?id=1880
THANK YOU.

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How to Design Location-Based Services for Any Device

  • 1. HOW TO DESIGN FOR LOCATION 30 November 2011 http://images.fastcompany.com/upload/United-States-Big.jpg
  • 2. Hi I’m @farrahbostic I run The Difference Engine These are a just a few thought starters & provocations to challenge what you think you know about LBS... And get you thinking about how to design with it
  • 3. WHAT’S ALL THE FUSS ABOUT? http://theappwhisperer.com/2010/09/15/got-your-iphone-4-yet/
  • 4. A Location-Based Service (LBS) is an information or entertainment service, accessible with mobile devices through the mobile network and utilizing the ability to make use of the geographical position of the mobile device. http://en.wikipedia.org/wiki/Location-based_service
  • 5. VENN DIAGRAM Location GPS/GSM based MOBILE enabled services devices
  • 6. BUT THERE ARE 3 THINGS WE GET WRONG ABOUT MOBILE
  • 7. 1. MOBILE ≠ PHONES “Gartner says smartphone sales grew more Phones are the conduit than 50% [in Q12010], accounting for 19% of worldwide device sales compared to the second quarter of 2009” Electronics Weekly, 2010 “Within 5 years the number of users To the internet accessing the Net from mobile devices will surpass the number who access it from PCs” Morgan Stanley, 2010 To content “High-speed broadband Internet access, now in 63.5% of homes, has created a better user experience for watching online videos and nearly a quarter of households have smartphones, enabling consumers to “place shift” and watch video wherever they are.... While mobile online video viewing is still fairly limited, year over year growth is notable at 51.2%” Nielsen, 2010 “By 2013, video will occupy an estimated 66% of mobile traffic” Cisco, 2010 They’re expensive phones, but cheap computers
  • 9. I'm here because of Dongbangshingi INVOLVED
  • 14. MOBILE IS MANY DEVICES It’s smartphones And dumbphones And tablets And wifi enabled, internet-connected cameras, media players, e-readers, etc.
  • 15. AND LOCATION-BASED SERVICES ARE NOT JUST FOURSQUARE & GOOGLE MAPS
  • 16. EVEN WIFI ONLY DEVICES CAN USE LBS
  • 17. FROM TRACKING DEVICES TO TRACKING MOVEMENTS & CRISES Need Mobile based data entry and input in austere conditions Capability SMS input as well as smartphone and data- enabled support.
  • 19. YOU DON’T HAVE TO BE RICH • 39%of 18-29 year olds earning less than $30,000 per year own a smartphone (on par with the national average). • Just 8% have no cell phone at all.
  • 20. YOU DON’T HAVE TO BE WHITE African-Americans and Latinos are more likely than whites to use their cell phones for non-voice applications such as using the internet, playing games, or accessing multimedia content. 44% of black and Latino adults are smartphone owners, compared with 30% of whites.
  • 21. YOU DON’T HAVE TO BE A MAN 40% of all US women own Smartphones Of younger (15-24) American women, 55% own Smartphones, leading the world in adoption
  • 22. YOU DON’T HAVE TO BE “UNATTACHED” 32% of US Moms owned a smartphone in 2010 v. 20% in 2009 32% say they used the Mobile Internet once a week in 2010 v. 20% in 2009 And mobile phones are in use at home, as well as on the go - an ever-present part of moms’ lives Source Sept. 2010 Millennial Media’s SMART report
  • 23. SO WHAT DO YOU DO?
  • 24. A FEW GUIDELINES Design for utility - offering people something they really want or need (or will). Design for responsiveness - knowing there is no one standard OS or device. Design for where people are - connecting your experience to the nearby and tangible, but also knowing where the signal is. Design for sharing - but understand not everything is public.
  • 25. A FEW EXAMPLES AND YES, THERE ARE QR CODES
  • 27. SEND A WARNING http://fffff.at/qr-stenciler-and-qr-hobo-codes/
  • 30. CONNECT PEOPLE WITH OBJECTS NFC - near field communication - could soon influence how we engage with credit or debit card payments, travel, check-ins, medical alerts, and so on. Ultimately, NFC (through RFID tags) delivers on the notion of an “internet of things” by tagging objects you can connect to via a mobile device. http://www.touchanote.com/ http://www.springwise.com/entertainment/london-museum-visits-enhanced-nfc-technology/
  • 31. FOSTER PLAY “Augmented reality when applied to the body is this amazing place where the aesthetics and evolution intersect, and the authors of this new soft biology are a handful of engineers and computer programmers as flawed as the users controlled by their interfaces.” http://www.digicult.it/digimag/article.asp?id=1880