Japan slides 16.10.2001

E-Government A UK Perspective From Vision Into Action Japan 16 th October 2001

The Importance of Vision "Vision" is what, to put it crudely, the Japanese have and the West mostly hasn't. Robert Heller, The Decision Makers With a vision, the executive provides the all-important bridge from the present to the future of the organization. Warren Bennis
Vision: the ability to anticipate possible future events and developments

The UK e-Government Vision
100% online by 2005
Be citizen focused
Be Joined Up

e-UK Today

Stages of e-Government Discover Develop Dynamic Government Egg Dell E*Trade Tesco.com Amazon ? Dramatic First Step Change Second Step Change Business Redesign Publish Interact Transact Transform

Barriers To Realising The Vision
Technical
Authentication
Scale
Accessibility
Robustness
Security
Business
Track Record
Inertia
Privacy
Cost Management
Take-up

Overcoming (some of) The Barriers Appoint A Champion Establish Standards Pick Your Partners Build A Plan Review Widely Keep The Vision Clear e-GIF e-Envoy Start Slow Clever Stuff Later

UK Government on the web

E-Government in Action Government Content Database IR UKO Lifestyle Aggregation W 3 GSI PKI Mail Local Authorities Depts Personalisation Content Tool Tag and Grab All transactions with Government All Government departments and agencies Payments /Secure Outputs Web Services Gateway e.g. Mothercare Private Sector Applications And portals

The Take-up Curve (Real Benefits Don’t Come Easy) Lifetime Decade Year Month Week Day Hour Central Local Life Insurance Tax Form Housing Benefit Online Bank Transfer Email Passport Web Surf Opportunity For Change

UK Delivery Timetable
2002
UKonline relaunched, new life episodes
Gateway and UKonline closely coupled
Gateway operating with all large departments
Digital certificates for citizens
2003
UKonline infrastructure hosts biggest .gov sites
Full interactive capability for citizens online
First business started and run entirely online
Digital TV becomes viable channel
2004
Businesses e-transacting climbs to 500,000
Citizen e-voting becomes reality, via UKonline
Year end tax process disappears through transformation
Back-end systems catch up with front end innovation
2005
Fully online relationship with government practical
Government operating in a joined up fashion
Why would you do it any other way?

UK future challenges
Bring fragmented government together
Drive real change within government
Strengthen commercial partnerships
Broadband roll-out nationwide
One billion pounds committed

Lessons
True partnerships (suppliers and customers)
Wide experience for project boards
Fast delivery needs fast decisions
Start practicing now for hi-scale usage
Expect failure – manage your portfolio
Ready. Aim. Miss. Reload.

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Japan slides 16.10.2001

by Alan Mather on Dec 16, 2011

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Japan slides 16.10.2001 — Presentation Transcript