6. Stages of e-Government Discover Develop Dynamic Government Egg Dell E*Trade Tesco.com Amazon ? Dramatic First Step Change Second Step Change Business Redesign Publish Interact Transact Transform
7.
8. Overcoming (some of) The Barriers Appoint A Champion Establish Standards Pick Your Partners Build A Plan Review Widely Keep The Vision Clear e-GIF e-Envoy Start Slow Clever Stuff Later
11. E-Government in Action Government Content Database IR UKO Lifestyle Aggregation W 3 GSI PKI Mail Local Authorities Depts Personalisation Content Tool Tag and Grab All transactions with Government All Government departments and agencies Payments /Secure Outputs Web Services Gateway e.g. Mothercare Private Sector Applications And portals
12. The Take-up Curve (Real Benefits Don’t Come Easy) Lifetime Decade Year Month Week Day Hour Central Local Life Insurance Tax Form Housing Benefit Online Bank Transfer Email Passport Web Surf Opportunity For Change