2. HR Management and Jobs
Work
Effort directed
towards producing or
accomplishing results.
Job
A grouping of tasks,
duties, and
responsibilities that
constitutes the total
work assignment for
an employee.
Approaches to
Understanding Jobs
Workflow analysis
Re-engineering
Job design
Job analysis
Job descriptions and
job specifications
Job Analysis I Prof. Abhipsa Mishra
3. Workflow Analysis
A study of the way, work (inputs, activities and
outputs) moves through an organization
InputsInputs
People
Materials
Equipment
InputsInputs
People
Materials
Equipment
ActivitiesActivities
Tasks and
Jobs
ActivitiesActivities
Tasks and
Jobs
OutputsOutputs
Goods and
Services
OutputsOutputs
Goods and
Services
Evaluation
Job Analysis I Prof. Abhipsa Mishra
4. Business Process Re-engineering
• Business Process Re-engineering (BPR)
– Measures for improving such activities as product
development, customer service, and service
delivery.
• Phases of Reengineering
– Rethink
– Redesign
– Retool
Job Analysis I Prof. Abhipsa Mishra
5. Job Design
• Job Design
– Organizing tasks, duties, and responsibilities into a
productive unit of work
• Person/job Fit
– Matching characteristics of people with characteristics of
jobs
Job DesignJob DesignJob DesignJob Design
JobJob
SatisfactionSatisfaction
JobJob
SatisfactionSatisfaction
JobJob
PerformancePerformance
JobJob
PerformancePerformance
Physical andPhysical and
Mental HealthMental Health
Physical andPhysical and
Mental HealthMental Health
Job Analysis I Prof. Abhipsa Mishra
11. Job Analysis
Job Analysis I Prof. Abhipsa Mishra
A systematic way of gathering and analyzing information about the
content, context, and the human requirements of jobs.
12. The Job Analysis process include the
following tasks
Job Analysis I Prof. Abhipsa Mishra
14. Types of Job Analysis
TASK BASED COMPETENCY BASED
• Competencies
Individual capabilities that
can be linked to enhanced
performance by
individuals or teams.
• Technical competencies
• Behavioral competencies
16. Typical Areas Covered in a Job Analysis
Questionnaire
Job Analysis I Prof. Abhipsa Mishra
17. Behavioral Aspects of Job Analysis
Employee Fears and AnxietiesEmployee Fears and AnxietiesEmployee Fears and AnxietiesEmployee Fears and Anxieties
““Inflation” of Jobs and TitlesInflation” of Jobs and Titles““Inflation” of Jobs and TitlesInflation” of Jobs and Titles
Managerial Anxieties (Straitjacket)Managerial Anxieties (Straitjacket)Managerial Anxieties (Straitjacket)Managerial Anxieties (Straitjacket)
Current Incumbent EmphasisCurrent Incumbent EmphasisCurrent Incumbent EmphasisCurrent Incumbent Emphasis
BehavioralBehavioral
Aspects ofAspects of
JobJob
AnalysisAnalysis
BehavioralBehavioral
Aspects ofAspects of
JobJob
AnalysisAnalysis
Job Analysis I Prof. Abhipsa Mishra
20. Job Description Components
Identification
Job title
Reporting relationships
Department
Location
Date of analysis
Describes the job’s
distinguishing responsibilities
and components
Essential Functions and Duties
Lists major tasks, duties and
responsibilities
Job Specifications
Knowledge, skills, and abilities
Education and experience
Physical requirements
Disclaimer
Of implied contract
Signature of approvals
General Summary
Job Analysis I Prof. Abhipsa Mishra
21. Job Title: Accounts Payable and Payroll Accountant
Job Description:
• Business Partner with Accounts
Payable and Payroll Departments
to develop expense forecasts and
commentary; prepare accounts
payable and payroll shared
services; ensure inputs are
posted weekly, perform account
analysis/reconciliations of cash,
liability and employee loan
accounts, submit routine reports
to Corporate; identify and
implement process
improvements relative to all
responsibilities listed above
Job Specification:
• BS degree in accounting or
finance, 2+ years of accounting or
finance experience, sound
knowledge of integral accounts
payable and general ledger
systems, working knowledge of
Hyperion Software, good
communication skills, able to
work independently at off-site
location
Job Analysis I Prof. Abhipsa Mishra
An effective job description can only be written if you analyze the job properly. Try to gather as much information as you can while doing a job analysis.