SlideShare a Scribd company logo
1 of 35
How To Grow Your Business
by
Harnessing Social Media
‹#›

Susu Wong
Tomo360
December 11, 2013
Agenda
• Social Media Statistics
– What to consider for your digital audiences
– Trends in the marketing mix

• Why Go Social
– Millennial Generation

‹#›

• Social Media Strategy
• Social Media Marketing Tools
–
–
–
–

Facebook
Twitter
LinkedIn
Social Media Management Tools
Social Media is about People and
Conversation, and Connecting with
customers and prospects

‹#›
Why you can’t ignore Social Marketing

‹#›
Why you can’t ignore Social Marketing

‹#›
Why go Social?
• Casual way in engaging and conversing with your
customers
• Valuable feedback and sharing of information about
your customers/company
‹#›
• Cost efficient option
• Multiple ways for generating leads
• Increase your search engine ranking
• Very effective in reaching out to younger audiences
Millennial Generation
•Millennials (1981 - 1995) are
the fastest global growing
consumer group globally
•$1.6 trillion in consumer
spending each year
•60% of the population is under
the age of 30
•Experience
seekers, collaborative
consumers, digitally
synchronized and highly
entrepreneurial
•Multi-taskers and into their

‹#›
‹#›
Social Media Strategy

Marketing
goals/
objectives

Social
Media
Tactics

Targeted
users

Metrics

‹#›
Thought leader?
Listener?
Communicator?

Demographics
Age
Race

Facebook
Google+
Instagram
Twitter
LinkedIn

Activity metric
Impact Reach
Chatter about you
‹#›

Social Media Tools #1

FACEBOOK MARKETING
Treat Your Facebook Cover Page as your
Storefront

‹#›
Include Call-To-Action

‹#›
‹#›
What to post?
• Engage
– Include posts, pictures, video, links, etc…

•
•
•
•
•
•

Ask questions or feedback
Tips and latest industry news
‹#›
Encourage local check-ins
Ask for recommendations
Create rewards
Be responsive and conversational
•
•
•
•
•
•

Email your social media link
Put your social media buttons on your webpage
‹#›
Ask your likers to "Suggest to Friends”
Run promotions to get more likes
Like other pages
Run polls or contests
Take a poll

‹#›
Social Games

‹#›
• The Do’s and Don’ts of creating Facebook Cover Page
http://blog.hubspot.com/marketing/facebook-coverphotos-best-practices-ht
• Facebook Timeline Cover: 40 (Really) Creative
‹#›
Examples
http://www.hongkiat.com/blog/creative-facebooktimeline-covers/
• https://www.facebook.com/advertising/how-itworks
‹#›

Social Media Tools #2

TWITTER
Twitter
• Mini blogs with 140 characters or less
• Fastest growing demographics are in the 55-64 age
group
‹#›
• Write a short bio of 160 characters or less
• Link tweets to Facebook
• http://bit.ly/ or http://tinyurl.com/to shorten your
links
• Set up your user’s avator
Twitter Cover Page: Example 1

‹#›
Twitter Cover Page: Example 2

‹#›
Twitter’s Best Practices
•
•
•
•
•
•
•

Use 1 to 2 hashtags
Use @username
Ask followers to retweet (RT)
Engage new followers by‹#›
thanking them directly (DM)
Follow Fridays (#FF)
Tweets on weekends and commuting hours
Tweets with links are 86% more likely to be retweeted

http://blog.bufferapp.com/10-new-twitter--statistics-to-help-you-reach-your-followersstats-twitter
‹#›
‹#›
Twitter’s tools
• SocialOomph: set up auto-follows so whenever
someone follows you, you can follow them:
www.SocialOomph.com
• Trendistic: Track the popularity of topics and
‹#›
keywords on Twitter with easy to read graph:
www.trendistic.com
• Twitter’s picture: http://twitpic.com/

• Twitter’s Directory: http://tweepz.com/
‹#›

Social Media Tools #3

LINKEDIN
What’s all the buzz about LinkedIn?
• Largest and oldest professional
network
• Over 259 million registered
users
‹#›
• 3 million LinkedIn business page
• 2.1 million LinkedIn Groups
LinkedIn profile
• Profile picture
• Make the most of your
headline and title
• Summarize your
‹#›
experiences & specialties
wisely
• Add your website and
social media links
• Add connections
LinkedIn’s Best Practices
• Post status, events and interesting updates
• Update your profile regularly
• Join and participate in groups
– Create your own group

•
•
•
•

‹#›

Create your company page
LinkedIn with people you met face-to-face
Use Card Munch to connect
Connect with care
Resources
• http://www.wikihow.com/Create-an-Account-onLinkedIn
• http://www.ezanga.com/news/2011/10/20/3-waysto-interact-on-linkedin/ ‹#›
‹#›

Social Media Tools #4

SOCIAL MEDIA MANAGEMENT
TOOLS
‹#›
‹#›
Tomo360
Creative Connections to your Customers
Susu Wong
‹#›
978-253-4922
susu@tomo360.com
www.tomo360.com
Facebook: www.facebook.com/tomo360
Twitter: www.twitter.com/tomo3603
LinkedIn: www.linkedin.com/li/susuwong

More Related Content

What's hot

What's hot (8)

Using Twitter to Define and Target Your Audience Interests By Geoff Colon
Using Twitter to Define and Target Your Audience Interests By Geoff ColonUsing Twitter to Define and Target Your Audience Interests By Geoff Colon
Using Twitter to Define and Target Your Audience Interests By Geoff Colon
 
Introducing Buzzinga! - A Social Media Listening, Analysis and Reporting Fram...
Introducing Buzzinga! - A Social Media Listening, Analysis and Reporting Fram...Introducing Buzzinga! - A Social Media Listening, Analysis and Reporting Fram...
Introducing Buzzinga! - A Social Media Listening, Analysis and Reporting Fram...
 
Coca Cola: Back to the Basics
Coca Cola: Back to the BasicsCoca Cola: Back to the Basics
Coca Cola: Back to the Basics
 
Bristol HubSpot User Group | Workflows FTW: Lead Nurturing Using Marketing Au...
Bristol HubSpot User Group | Workflows FTW: Lead Nurturing Using Marketing Au...Bristol HubSpot User Group | Workflows FTW: Lead Nurturing Using Marketing Au...
Bristol HubSpot User Group | Workflows FTW: Lead Nurturing Using Marketing Au...
 
Social media for Business
Social media for BusinessSocial media for Business
Social media for Business
 
Building Trust and Value Through Attribution By Dave Rigotti
Building Trust and Value Through Attribution By Dave RigottiBuilding Trust and Value Through Attribution By Dave Rigotti
Building Trust and Value Through Attribution By Dave Rigotti
 
Mission To Mars: The Top 10 Facebook and Twitter Advertising Hacks for Conte...
Mission To Mars: The Top 10 Facebook and Twitter Advertising Hacks for Conte...Mission To Mars: The Top 10 Facebook and Twitter Advertising Hacks for Conte...
Mission To Mars: The Top 10 Facebook and Twitter Advertising Hacks for Conte...
 
No, Direct Traffic Isn't Driving All Those Conversions By Kiko Correa
No, Direct Traffic Isn't Driving All Those Conversions By Kiko CorreaNo, Direct Traffic Isn't Driving All Those Conversions By Kiko Correa
No, Direct Traffic Isn't Driving All Those Conversions By Kiko Correa
 

Viewers also liked

Profesione ingles(noelia)
Profesione ingles(noelia)Profesione ingles(noelia)
Profesione ingles(noelia)
majoseya
 
Deberes de ingles julen
Deberes de ingles julenDeberes de ingles julen
Deberes de ingles julen
majoseya
 
Ingles deberes claudia
Ingles deberes claudiaIngles deberes claudia
Ingles deberes claudia
majoseya
 
Acid base lecture (shortened)
Acid base lecture (shortened)Acid base lecture (shortened)
Acid base lecture (shortened)
Petra Gudelj
 

Viewers also liked (14)

SEO & Inbound Marketing for Beginners
SEO & Inbound Marketing  for BeginnersSEO & Inbound Marketing  for Beginners
SEO & Inbound Marketing for Beginners
 
Chamber pb seo presentation
Chamber pb seo presentationChamber pb seo presentation
Chamber pb seo presentation
 
Profesione ingles(noelia)
Profesione ingles(noelia)Profesione ingles(noelia)
Profesione ingles(noelia)
 
SEO for Dentists
SEO for DentistsSEO for Dentists
SEO for Dentists
 
Deberes de ingles julen
Deberes de ingles julenDeberes de ingles julen
Deberes de ingles julen
 
Ingles deberes claudia
Ingles deberes claudiaIngles deberes claudia
Ingles deberes claudia
 
Eyelashes Grow Longer Naturally
Eyelashes Grow Longer NaturallyEyelashes Grow Longer Naturally
Eyelashes Grow Longer Naturally
 
Social media tools
Social media toolsSocial media tools
Social media tools
 
How to grow your business using Social Media
How to grow your business using Social Media How to grow your business using Social Media
How to grow your business using Social Media
 
Building Your Website with WordPress Seminar
Building Your Website with WordPress Seminar Building Your Website with WordPress Seminar
Building Your Website with WordPress Seminar
 
Tips on how best to use Word Press
Tips on how best to use Word Press Tips on how best to use Word Press
Tips on how best to use Word Press
 
Acid base lecture (shortened)
Acid base lecture (shortened)Acid base lecture (shortened)
Acid base lecture (shortened)
 
An Intro to SEO & Inbound Marketing for Spas & Salons
An Intro to SEO & Inbound Marketing for Spas & SalonsAn Intro to SEO & Inbound Marketing for Spas & Salons
An Intro to SEO & Inbound Marketing for Spas & Salons
 
Medicinal lecture 1 by Shadrack Madulu Daniel
Medicinal lecture 1 by Shadrack Madulu Daniel Medicinal lecture 1 by Shadrack Madulu Daniel
Medicinal lecture 1 by Shadrack Madulu Daniel
 

Similar to How to Harness Social Media for your Business

Stirling Social Media Presentation 12-14-12
Stirling Social Media Presentation 12-14-12Stirling Social Media Presentation 12-14-12
Stirling Social Media Presentation 12-14-12
FSC Interactive
 
Social media for business umbc talk 11 17-2010
Social media for business umbc talk 11 17-2010Social media for business umbc talk 11 17-2010
Social media for business umbc talk 11 17-2010
Brian Razzaque
 
How Social Media Can Help Your Small Business Succeed
How Social Media Can Help Your Small Business SucceedHow Social Media Can Help Your Small Business Succeed
How Social Media Can Help Your Small Business Succeed
Hootsuite
 
Social Media for Magicians/Entertainers
Social Media for Magicians/EntertainersSocial Media for Magicians/Entertainers
Social Media for Magicians/Entertainers
Yasas Gunaratne
 

Similar to How to Harness Social Media for your Business (20)

Using Twitter for Professionals & Small Business Success
Using Twitter for Professionals & Small Business SuccessUsing Twitter for Professionals & Small Business Success
Using Twitter for Professionals & Small Business Success
 
Social Media PRESENTATION.pdf
Social Media PRESENTATION.pdfSocial Media PRESENTATION.pdf
Social Media PRESENTATION.pdf
 
Halton chamberbearbehind
Halton chamberbearbehindHalton chamberbearbehind
Halton chamberbearbehind
 
Creating Content and Engagement for Facebook, Linkedin and Twitter (by W2O Gr...
Creating Content and Engagement for Facebook, Linkedin and Twitter (by W2O Gr...Creating Content and Engagement for Facebook, Linkedin and Twitter (by W2O Gr...
Creating Content and Engagement for Facebook, Linkedin and Twitter (by W2O Gr...
 
3RdTT_Twitter_4_Business
3RdTT_Twitter_4_Business3RdTT_Twitter_4_Business
3RdTT_Twitter_4_Business
 
Stirling Social Media Presentation 12-14-12
Stirling Social Media Presentation 12-14-12Stirling Social Media Presentation 12-14-12
Stirling Social Media Presentation 12-14-12
 
Social media for business umbc talk 11 17-2010
Social media for business umbc talk 11 17-2010Social media for business umbc talk 11 17-2010
Social media for business umbc talk 11 17-2010
 
Choosing Social Media Channels
Choosing Social Media ChannelsChoosing Social Media Channels
Choosing Social Media Channels
 
How Social Media Can Help Your Small Business Succeed
How Social Media Can Help Your Small Business SucceedHow Social Media Can Help Your Small Business Succeed
How Social Media Can Help Your Small Business Succeed
 
Social Media for Magicians/Entertainers
Social Media for Magicians/EntertainersSocial Media for Magicians/Entertainers
Social Media for Magicians/Entertainers
 
NCACPA Social Trends 2012
NCACPA Social Trends 2012NCACPA Social Trends 2012
NCACPA Social Trends 2012
 
Twitter Training Seminar - Vorian Agency
Twitter Training Seminar - Vorian AgencyTwitter Training Seminar - Vorian Agency
Twitter Training Seminar - Vorian Agency
 
Social Media for Business
Social Media for BusinessSocial Media for Business
Social Media for Business
 
Twitter For Business
Twitter For BusinessTwitter For Business
Twitter For Business
 
Social Media HandsOn Lessons Basics for Nonprofits 2014-02-19
Social Media HandsOn Lessons Basics for Nonprofits 2014-02-19Social Media HandsOn Lessons Basics for Nonprofits 2014-02-19
Social Media HandsOn Lessons Basics for Nonprofits 2014-02-19
 
An introduction to social media marketing for business
An introduction to social media marketing for businessAn introduction to social media marketing for business
An introduction to social media marketing for business
 
Social #PR Secrets @PubCon #SFIMA
Social #PR Secrets @PubCon #SFIMASocial #PR Secrets @PubCon #SFIMA
Social #PR Secrets @PubCon #SFIMA
 
Twitter for startups - Turning Your Followers in to Customers
Twitter for startups - Turning Your Followers in to CustomersTwitter for startups - Turning Your Followers in to Customers
Twitter for startups - Turning Your Followers in to Customers
 
Social Media Basics - Public Relations Class @ ASU
Social Media Basics - Public Relations Class @ ASUSocial Media Basics - Public Relations Class @ ASU
Social Media Basics - Public Relations Class @ ASU
 
Prsa social-pr-secrets
Prsa social-pr-secretsPrsa social-pr-secrets
Prsa social-pr-secrets
 

Recently uploaded

Recently uploaded (20)

Crypto Quantum Leap - Digital - membership area
Crypto Quantum Leap -  Digital - membership areaCrypto Quantum Leap -  Digital - membership area
Crypto Quantum Leap - Digital - membership area
 
Discover Ardency Elite: Elevate Your Lifestyle
Discover Ardency Elite: Elevate Your LifestyleDiscover Ardency Elite: Elevate Your Lifestyle
Discover Ardency Elite: Elevate Your Lifestyle
 
Resumé Karina Perez | Digital Strategist
Resumé Karina Perez | Digital StrategistResumé Karina Perez | Digital Strategist
Resumé Karina Perez | Digital Strategist
 
Distribution Ad Platform_ The Role of Distribution Ad Network.pdf
Distribution Ad Platform_ The Role of  Distribution Ad Network.pdfDistribution Ad Platform_ The Role of  Distribution Ad Network.pdf
Distribution Ad Platform_ The Role of Distribution Ad Network.pdf
 
Social Media Marketing Portfolio - Maharsh Benday
Social Media Marketing Portfolio - Maharsh BendaySocial Media Marketing Portfolio - Maharsh Benday
Social Media Marketing Portfolio - Maharsh Benday
 
[Expert Panel] New Google Shopping Ads Strategies Uncovered
[Expert Panel] New Google Shopping Ads Strategies Uncovered[Expert Panel] New Google Shopping Ads Strategies Uncovered
[Expert Panel] New Google Shopping Ads Strategies Uncovered
 
Choosing the Right White Label SEO Services to Boost Your Agency's Growth.pdf
Choosing the Right White Label SEO Services to Boost Your Agency's Growth.pdfChoosing the Right White Label SEO Services to Boost Your Agency's Growth.pdf
Choosing the Right White Label SEO Services to Boost Your Agency's Growth.pdf
 
10 Email Marketing Best Practices to Increase Engagements, CTR, And ROI
10 Email Marketing Best Practices to Increase Engagements, CTR, And ROI10 Email Marketing Best Practices to Increase Engagements, CTR, And ROI
10 Email Marketing Best Practices to Increase Engagements, CTR, And ROI
 
Digital-Marketing-Into-by-Zoraiz-Ahmad.pptx
Digital-Marketing-Into-by-Zoraiz-Ahmad.pptxDigital-Marketing-Into-by-Zoraiz-Ahmad.pptx
Digital-Marketing-Into-by-Zoraiz-Ahmad.pptx
 
Elevating Your Digital Presence by Evitha.pdf
Elevating Your Digital Presence by Evitha.pdfElevating Your Digital Presence by Evitha.pdf
Elevating Your Digital Presence by Evitha.pdf
 
SALES-PITCH-an-introduction-to-sales.pptx
SALES-PITCH-an-introduction-to-sales.pptxSALES-PITCH-an-introduction-to-sales.pptx
SALES-PITCH-an-introduction-to-sales.pptx
 
TAM_AdEx-Cross_Media_Report-Banking_Finance_Investment_(BFSI)_2023.pdf
TAM_AdEx-Cross_Media_Report-Banking_Finance_Investment_(BFSI)_2023.pdfTAM_AdEx-Cross_Media_Report-Banking_Finance_Investment_(BFSI)_2023.pdf
TAM_AdEx-Cross_Media_Report-Banking_Finance_Investment_(BFSI)_2023.pdf
 
How consumers use technology and the impacts on their lives
How consumers use technology and the impacts on their livesHow consumers use technology and the impacts on their lives
How consumers use technology and the impacts on their lives
 
The+State+of+Careers+In+Retention+Marketing-2.pdf
The+State+of+Careers+In+Retention+Marketing-2.pdfThe+State+of+Careers+In+Retention+Marketing-2.pdf
The+State+of+Careers+In+Retention+Marketing-2.pdf
 
Social Media Marketing Portfolio - Maharsh Benday
Social Media Marketing Portfolio - Maharsh BendaySocial Media Marketing Portfolio - Maharsh Benday
Social Media Marketing Portfolio - Maharsh Benday
 
Enhancing Business Visibility PR Firms in San Francisco
Enhancing Business Visibility PR Firms in San FranciscoEnhancing Business Visibility PR Firms in San Francisco
Enhancing Business Visibility PR Firms in San Francisco
 
Alpha Media March 2024 Buyers Guide.pptx
Alpha Media March 2024 Buyers Guide.pptxAlpha Media March 2024 Buyers Guide.pptx
Alpha Media March 2024 Buyers Guide.pptx
 
2024 Social Trends Report V4 from Later.com
2024 Social Trends Report V4 from Later.com2024 Social Trends Report V4 from Later.com
2024 Social Trends Report V4 from Later.com
 
Press Release Distribution Evolving with Digital Trends.pdf
Press Release Distribution Evolving with Digital Trends.pdfPress Release Distribution Evolving with Digital Trends.pdf
Press Release Distribution Evolving with Digital Trends.pdf
 
Aiizennxqc Digital Marketing | SEO & SMM
Aiizennxqc Digital Marketing | SEO & SMMAiizennxqc Digital Marketing | SEO & SMM
Aiizennxqc Digital Marketing | SEO & SMM
 

How to Harness Social Media for your Business

  • 1. How To Grow Your Business by Harnessing Social Media ‹#› Susu Wong Tomo360 December 11, 2013
  • 2. Agenda • Social Media Statistics – What to consider for your digital audiences – Trends in the marketing mix • Why Go Social – Millennial Generation ‹#› • Social Media Strategy • Social Media Marketing Tools – – – – Facebook Twitter LinkedIn Social Media Management Tools
  • 3. Social Media is about People and Conversation, and Connecting with customers and prospects ‹#›
  • 4. Why you can’t ignore Social Marketing ‹#›
  • 5. Why you can’t ignore Social Marketing ‹#›
  • 6. Why go Social? • Casual way in engaging and conversing with your customers • Valuable feedback and sharing of information about your customers/company ‹#› • Cost efficient option • Multiple ways for generating leads • Increase your search engine ranking • Very effective in reaching out to younger audiences
  • 7. Millennial Generation •Millennials (1981 - 1995) are the fastest global growing consumer group globally •$1.6 trillion in consumer spending each year •60% of the population is under the age of 30 •Experience seekers, collaborative consumers, digitally synchronized and highly entrepreneurial •Multi-taskers and into their ‹#›
  • 9. Social Media Strategy Marketing goals/ objectives Social Media Tactics Targeted users Metrics ‹#› Thought leader? Listener? Communicator? Demographics Age Race Facebook Google+ Instagram Twitter LinkedIn Activity metric Impact Reach Chatter about you
  • 10. ‹#› Social Media Tools #1 FACEBOOK MARKETING
  • 11. Treat Your Facebook Cover Page as your Storefront ‹#›
  • 14. What to post? • Engage – Include posts, pictures, video, links, etc… • • • • • • Ask questions or feedback Tips and latest industry news ‹#› Encourage local check-ins Ask for recommendations Create rewards Be responsive and conversational
  • 15. • • • • • • Email your social media link Put your social media buttons on your webpage ‹#› Ask your likers to "Suggest to Friends” Run promotions to get more likes Like other pages Run polls or contests
  • 18. • The Do’s and Don’ts of creating Facebook Cover Page http://blog.hubspot.com/marketing/facebook-coverphotos-best-practices-ht • Facebook Timeline Cover: 40 (Really) Creative ‹#› Examples http://www.hongkiat.com/blog/creative-facebooktimeline-covers/ • https://www.facebook.com/advertising/how-itworks
  • 20. Twitter • Mini blogs with 140 characters or less • Fastest growing demographics are in the 55-64 age group ‹#› • Write a short bio of 160 characters or less • Link tweets to Facebook • http://bit.ly/ or http://tinyurl.com/to shorten your links • Set up your user’s avator
  • 21. Twitter Cover Page: Example 1 ‹#›
  • 22. Twitter Cover Page: Example 2 ‹#›
  • 23. Twitter’s Best Practices • • • • • • • Use 1 to 2 hashtags Use @username Ask followers to retweet (RT) Engage new followers by‹#› thanking them directly (DM) Follow Fridays (#FF) Tweets on weekends and commuting hours Tweets with links are 86% more likely to be retweeted http://blog.bufferapp.com/10-new-twitter--statistics-to-help-you-reach-your-followersstats-twitter
  • 26. Twitter’s tools • SocialOomph: set up auto-follows so whenever someone follows you, you can follow them: www.SocialOomph.com • Trendistic: Track the popularity of topics and ‹#› keywords on Twitter with easy to read graph: www.trendistic.com • Twitter’s picture: http://twitpic.com/ • Twitter’s Directory: http://tweepz.com/
  • 28. What’s all the buzz about LinkedIn? • Largest and oldest professional network • Over 259 million registered users ‹#› • 3 million LinkedIn business page • 2.1 million LinkedIn Groups
  • 29. LinkedIn profile • Profile picture • Make the most of your headline and title • Summarize your ‹#› experiences & specialties wisely • Add your website and social media links • Add connections
  • 30. LinkedIn’s Best Practices • Post status, events and interesting updates • Update your profile regularly • Join and participate in groups – Create your own group • • • • ‹#› Create your company page LinkedIn with people you met face-to-face Use Card Munch to connect Connect with care
  • 32. ‹#› Social Media Tools #4 SOCIAL MEDIA MANAGEMENT TOOLS
  • 35. Tomo360 Creative Connections to your Customers Susu Wong ‹#› 978-253-4922 susu@tomo360.com www.tomo360.com Facebook: www.facebook.com/tomo360 Twitter: www.twitter.com/tomo3603 LinkedIn: www.linkedin.com/li/susuwong

Editor's Notes

  1. Social Media is not about selling, its about people and conversation, its about connecting your business and your customers and prospects
  2. Read more: http://www.entrepreneur.com/article/228324#ixzz2n7v40CY9
  3. Polls are very popular and you can get a responses
  4. Any Facebook campaign you want to share that you find helpful?
  5. Hootsuite and Buffer are free Free for 2 users and up to 5 accountsMany people use both Hootsuite (to listen) and Bufferapp (to schedule)