As SH&E professionals move to become more integrated into the business environment it is even more crucial that the pure technical disciplines typically associated with the profession are complimented by a strong set of relevant leadership and business skills. In this presentation we will examine the various traits and core attributes that need to be displayed by the SH&E Professional not only to provide clear direction within their area of influence but also to gain credibility, and achieve alignment, with the rest of the organization.
2. Objectives
At the end of this session the participants
should have an understanding of;
The overarching role of “communication” in
Leadership
What Leadership is, and is not
Core business drivers & the benefits of business
alignment
The application of 5 key leadership attributes in
SHE
4. Communication
Effective Leaders are effective communicators
They align themselves with a cause
They display a consistent set of values
They speak to those values
Consistency inspires trust and belief
Ask the ad men!!!
5. Communication
Influence
Understand you area of influence
Are you in the right position to affect major
change or simply change the environment in
which you work?
Work within your area to gain an understanding of
effective leadership strategies
7. What is Leadership?
The “process of social influence in which
one person is able to enlist the aid and
support of others in the accomplishment
of a common task”
Commitment
Chemers, M. M. (2002). Cognitive, social, and emotional intelligence of transformational leadership: Efficacy and
Effectiveness. In R. E. Riggio, S. E. Murphy, F. J. Pirozzolo (Eds.), Multiple Intelligences and Leadership.}
9. Born Leaders?
Good leaders are made not born!
Good leaders develop and demonstrate their
leadership ability through a never ending
process of self-study, education, training, and
experience.
They transfer knowledge and enable others
In fact, Leadership is not just for Leaders
anymore
10. Leadership vs. Management
Managers are people who do things right, while leaders are
people who do the right thing. - Warren Bennis, Ph.D. "On
Becoming a Leader” (1989)
Leaders are inspiring visionaries, concerned
about substance; while managers are planners
who have concerns with process.
When managers seek activity with people, they
maintain a low level of emotional involvement
Leadership differs in that it makes the followers
want to achieve high goals, rather than simply
bossing people around.
11. Leadership vs. Management
Managers administer, leaders innovate
Managers ask how and when, leaders ask what and
why
Managers focus on systems, leaders focus on people
Managers do things right, leaders do the right things
Managers maintain, leaders develop
Managers rely on control, leaders inspire trust
Managers accept the status-quo, leaders challenge
the status-quo
Managers imitate, leaders originate
Managers emulate the classic good soldier, leaders
are their own person
12. The Role of Business
Alignment in
Effective SHE
Leadership
13. Business Drivers
Regulatory
...because we have to
Financial
...because we can make/save money
Moral
...because it is simply the right thing to do
What drives your business…?
14. Business Alignment
ASSE CoPA recent study to understand how
SHE Professionals are viewed within the
business
Business & Strategy Needs
Plan & React Strategically
…integrate safety performance into business
productivity
Align with overall business strategy
Understand financially related terms…
Evaluate investments against their projected payoff
15. Business Alignment
Typical Corporate Goals
Increase stakeholder value
Top line/profit/cost savings
Typical SHE Goals
Reduce Frequency/Severity rates
Minimize violations/fines
Are your goals aligned with the
business direction?
17. An opening word from General
Colin Powell…
Lesson 1 in Leadership – “Being responsible
sometimes means pissing people off”
Good leadership involves responsibility to the welfare of the group, which
means that some people will get angry at your actions and decisions. It's
inevitable, if you're honorable. Trying to get everyone to like you is a sign of
mediocrity: you'll avoid the tough decisions, you'll avoid confronting the
people who need to be confronted, and you'll avoid offering differential
rewards based on differential performance because some people might get
upset. Ironically, by procrastinating on the difficult choices, by trying not to
get anyone mad, and by treating everyone equally "nicely" regardless of their
contributions, you'll simply ensure that the only people you'll windup
angering are the most creative and productive people in the organization
18. Leadership Attributes
LOYALTY- the act of binding yourself (intellectually or
emotionally) to a course of action.
We want people to be aligned with corporate objectives
and loyal to the company’s overall philosophy. Priorities
change, values do not.
Employees soon realize if we are not being genuine when
we talk about “safety is our number one priority”. Often
they only need to look at their working environment to
determine whether such statements are factual.
We need to create an environment where people are not
afraid to speak up and challenge the status quo if they
believe it is in the best interest of the company.
19. Leadership Attributes
COURAGE- there is many types of courage. It can be
divided into two categories; physical courage and moral
courage.
Our immediate thought relates to physical courage,
however for safety leaders moral courage is far more
important.
Moral courage is doing what is considered to be right.
Instead of physical harm one may face potential
consequences of isolation or retribution based on the
circumstances and actions taken.
20. Leadership Attributes
DECISIVENESS - having the ability to make
decisions quickly, firmly, and clearly taking into
account all (current) facts bearing on the
situation.
Safety leaders cannot afford to be irresolute, as
not having the ability the make quick decisions
can often lead to potentially disastrous
consequences.
21. Leadership Attributes
CREDIBILITY- if there is one defining
characteristic of leaders who are effective over
long periods of time; it's that they behave in
ways that cause people to see them as credible.
That means that they are believed, and trusted,
both in the specifics of what they say, and
generally, as people.
22. Leadership Attributes
EMPATHY- the ability to identify and
understand another’s situation, feelings and
motives. It’s our capacity to recognize the
concerns other people have.
Empathy means: “putting yourself in the other
person’s shoes” or “seeing things through
someone else’s eyes”.
23. Evaluate your Leadership
Qualities
What is important to me? What are my values, beliefs and
ethics?
How am I demonstrating those values, beliefs and ethics
every day?
Is the larger organization designed to support my values,
beliefs and ethics?
What are the disconnects within my immediate
organization and for me with the larger enterprise?
What can I do to change how I behave with my immediate
organization to demonstrate my belief in them?
What additional assistance do those that I work with need
to succeed and how can I ensure that they get everything
they need to create personal and organizational safety
success?
24. Summary
SHE leaders that are successful practice (and
reinforce) basic principles to ensure their
ability to inspire trust, loyalty and
commitment among team members.
Credible leadership comes from competence
(what you do), character (who you are), and
connection (your relationship with followers).
25. A closing word from General
Colin Powell…
“Leadership is the art of
accomplishing more than the
science of management
says is possible.”