6. When new employees enter an organization
they feel out of place because of the new
surroundings, new boss and new co-workers.
Hence, it is the responsibility of the
management to orient the employees and to
make the process of socialization smooth. This
will ensure that the new employees adapt to
the organizational culture as soon as possible.
The process of adaptation is commonly termed
induction or socialization
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7. • Organizational socialization: Process by which
people learn the content of an organization's
culture
• Powerful process that affects an individual's
behavior
• Helps shape and maintain an organization's
culture
The “process by which people learn the
values, norms, and required behaviors
of an organization’s culture.”
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8. Socialization provides initial orientation of new
employ on the job. It familiarizes the new
member with the organizations culture, value
history rules regulations etc
Socialization helps new employee to play their
rules efficiently and effectively towards the
achievement of organizational objective.
Through socialization the organization can
ensure that the rebellions type of employee are
either changes of employees are either changed
or expelled.
Benefit of Socialization:
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9. Benefit of Socialization:
Socialization helps ensuring stability of
organization by creating commitment among the
employees concern
Proper interpersonal relationships among
employees can be ensured through socialization
As a result of the socialization employees
turnover is expected to come down
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10. Perspectives
1) As an individual affected by the process
2) As a manager using the process
• Process by which people adjust to new
organizations, new jobs, new groups of people
• Focuses employees on acquiring important
values, attitudes, role behaviors
• Deals with the basic question of individual–
organization fit
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11. Roles and
Role Behavior
• Role: activities, duties, responsibilities, required
behaviors
• Contributions from the person in exchange for
inducements from the organization (pay, fringe
benefits)—Psychological Contract
• Must roughly balance for the person to accept
the role
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12. Roles and Role Behavior
(Cont.)
• Role episodes
Series of role episodes communicate
pivotal and relevant role behaviors
Start when an organization recruits an
individual
Continue during the early employment
period
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13. Stages of
Organizational Socialization
Three stages of socialization
•Pre-arrival stage : before joining the organization
•Encounter stage : after entering the organization
•Metamorphosis stage : late stage featuring a new
self–image Result of one stage becomes input to next
stage
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14. Stages of Organizational
Socialization (Cont.)
• Individual perspective: experiences at each stage
• Management perspective: each stage helps the
socialization process achieve its goals
• When experienced?
• First job
• New position in same organization
• New position in different organization
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15. Stages of
Organizational Socialization
(Pre-arrival stage)
Choice: Anticipatory socialization
(“Getting in”)
(Encounter stage)
Entry/encounter
(“Breaking in”)
Expectations
Reality
Taking on the role
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Change: Metamorphosis stage
(“Settling in”)
16. Pre-arrival stage
(“Getting In”)
• Happens before joining an organization or
taking a new job
• Prepares the person for organizational entry
• First glimpse of the organization’s culture
• Develops a person’s expectations or beliefs
about the organization
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17. • Ways people learn about an organization
•Advertising
•Press accounts
•Web pages
•Present employees, especially alumni
•Internet searches
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18. Encounter Stage
(“Breaking In”)
• Crosses the organization’s boundary and
enters this second stage of socialization
• Brings expectations from the anticipatory
stage
• Compares expectations to the reality of
the organization
• Often eager to “learn the ropes”
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19. Entry/Encounter Stage
• New self–image
• Organization’s intent
• Focuses on pivotal and relevant role
behaviors
• Degree of change varies among
organizations
• Highlights the “tug of war” between
socialization and individualization
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20. • Purposes (cont.)
• Teach immediate workgroup norms
•Social status
•Bases of power
•Informal leaders
•Performance norms. Not always same
as organization’s or individual’s
values
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21. Metamorphosis stage
(“Settling In”)
• Change in new employee as the
entry/encounter stage flows into the
metamorphosis stage
• Often clear separation from
entry/encounter stage with rites and
rituals (graduation)
• The word metamorphosis emphasizes the
extraordinary changes that can happen
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22. Metamorphosis
• Successful resolution of multiple
socialization demands
• Comfortable in new role
• Some mastery of job requirements
• Acceptance of obvious values
• Adjusted to group norms
• Self–confidence up; anxiety down
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