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Human 
Resources 
Management
Group Members 
 Samantha Masters 
 Travis Burke 
 Christopher Wint 
 Sean Rodney 
 Sonya Hall 
 Norda England 
 Nickol Swaby 
 JowayneWalters 
 Kadian Lambert
Objectives 
 Overview of the human resource management: 
 Structure 
 Role 
 Functions 
 Recruitment 
 Selection Process
Human Resources 
 Definition : Human Resources is the strategy that 
resides in the knowledge, skills, and motivation of 
people.
Human Resource 
Management 
 Definition : Human resource management is the 
management of an organization's workforce, or human 
resources. 
It is responsible for the attraction, selection, training, 
assessment, and rewarding of employees, while also 
overseeing organizational leadership and culture and 
ensuring compliance with employment.
Areas in HR Management 
There are three key areas that comprise human resource 
management in an organization : 
 Structure 
 Roles and Skills 
 Recruitment Process
HRM 
 In HR we deal with issues such as pre-selection, 
selection, and post-selection 
 Pre-selection we plan—organizations decide what 
types of jobs are going to exist and what are the 
qualifications. 
 During the selection phase, the organization selects 
the employees: 
 Recruiting applicants 
 Assessing their qualifications 
 Selecting those most qualified
Organizational Structure 
in HRM
Organizational Structure 
 Functional Structure: as the name implies, employs a functional 
department scheme with relatively high levels of centralization. 
High levels of centralization tend to go naturally with functional 
departmentation because individual needs in the structure are 
so specialized that members of the unit may have a weak 
conceptualization of the overall organization mission. Thus, they 
tend to identify with their department and cannot always be 
relied on to make decisions that are in the best interest of the 
organization as a whole. 
 Divisional Structure: a work-flow departmentation scheme with 
relatively low levels of centralization. Units in these structures 
act almost like separate, self-sufficient, semi-autonomous 
organizations
Process for Creating an 
Organization’s Structure 
Identify the critical activities needed to carry out the 
organization’s strategy 
Understand the relationships between these activities (the 
degree of interdependence) 
Group the activities into organizational units 
Determine the degree of authority and independence of 
each of these units 
Provide for coordination between the various units.
Roles Of Human Resources 
 Executive role – in this role the HR department is viewed as the specialist in the areas 
that encompass Human Resources or people management. 
 Audit role – in this capacity the HR department will check other departments and the 
organization as a whole to ensure all HR policies such as Health & Safety, Training, and 
Staff Appraisal etc are being carried out in accordance with the company’s HR policy. 
 Facilitator role – in this role, the HR department helps or facilitates other departments 
to achieve the goals or standards as laid out in the HR policies of the organization. This 
will involve training being delivered for issues that arise in the areas relating to people 
management. 
 Consultancy role – the HR department will advise managers on how to tackle specific 
managing people issues professionally. 
 Service role – in this capacity the HR department is an information provider to raise 
awareness and inform departments and functional areas on changes in policy.
Function of Human Resources 
 Manpower Planning- it involves the planning for the future and finding out how many 
employees will be needed in the future by the business and what types of skills they 
should possess. 
 Job analysis and Job description- Job analysis and Job description HR Department is 
also involved in designing the Job analysis and Job description for the prospective 
vacancies. A job analysis is the process used to collect information about the duties, 
responsibilities, necessary skills, outcomes, and work environment of a particular job. 
 Determining wages and salaries- HR Department is also involved in conducting 
market surveys and determining the wages and salaries for different position in an 
organization. These decisions may be taken in consultation with top management and 
the Finance department. 
 Recruitment and Selection- One of the most important jobs HR departments is to 
recruit the best people for the organization. This is of crucial importance as the success of 
any organization depends on the quality of its workforce.
 Training and Development- HR departments constantly keep a watch over 
the employees of the organisation. In order to improve efficiency level of the 
employees they have to undergo regular trainings and development 
programmes. All trainings and development needs are carried out by this 
department. Training might include on the job or off the job training. 
 Employee welfare and motivation- HR Department conducts various 
employee welfare activities which might include employees get together, 
annual staff parties etc. HR department also reviews organizational policies 
and its impact on the motivation of the employees. 
 
Addressing employees’ grievances- HR department is the link between the 
workers and the management. Employees’ grievances related work 
environment are usually entertained and resolved by the HR Department. 
 Labour management relations- For the smooth operation of any 
organization, it is crucial to have good labour management relations. HR 
departments have to ensure that these relations are cordial. In case of any 
labour-management conflict the HR Department will play a vital role in 
bringing both management parties to the negotiation table and resolving the 
issue. 
.
 Labour management relations- For the smooth operation of any 
organization, it is crucial to have good labour management relations. 
HR departments have to ensure that these relations are cordial. In case 
of any labour-management conflict the HR Department will play a vital 
role in bringing both management parties to the negotiation table and 
resolving the issue. 
 Implementing organizational policies- HR Departments have to 
coordinate with line managers and see that the organizational policies 
are being implemented in a proper manner. Disciplinary action can be 
initiated against employees who are not following organizational rules 
and regulations. All these actions are conceived and implemented by 
the HR department. 
 Implementing organizational policies- HR Department has to 
coordinate with line manager and see that the organizational policies 
are being implemented in a proper manner. Disciplinary action can be 
initiated against employees who are not following organizational rules 
and regulations. All these actions are conceived and implemented by 
the HR department.
Recruiting Process
Recruiting Process 
 Advertising is commonly part of the recruitment 
process, an can occur through several mean, 
 -through newspapers, 
 -through professional publication, 
 -through a job center, 
 -through campus interview, to name a few
Advantages in Recruiting process 
 Motivation- internal recruitment acts on an incentive to employees to work harder and 
improve their performance through learning and practice within and organization. 
 Simple process of selection- internal recruitment simplifies the process of selection 
and placement as the employees can be evaluated more accurately and economically and 
are already known to the organization. 
 Shorter training period- in the case of internal recruitment employees within sight 
knowledge of the business operations will need shorter periods of training and time for 
fitting in. they also don’t need induction training. 
 Efficient use of human resources- through internal recruitment, and organization 
may shift workforce from the surplus departments to those where there shortage of staff. 
 Cheaper source- of recruitment filling of jobs internally is quicker and less expensive 
than recruiting candidates from external sources
Disadvantages in Recruiting 
Process 
 Limited choice- internal recruitment the reducing of trapping a fresh talent 
available in the market outside the organization. 
 Stagnation of skills – the employees may become lethargic if they are sure of 
time-bound promotion. This may affect their skills as well as productivity and 
efficiency of an organization in the long run. 
 Discourage competition- internal recruitment hampers the spirit of 
competition among the employees by not giving opportunity to otherwise 
competent candidates from outside the organization. 
 Reduce productivity- frequent transfers of employees may often reduce the 
productivity of an organization. 
 Increase conflicts- internal recruitment may increase the chances of 
employee discontent in an organization.
Selection Process 
 This is to identify and checking the best person out of 
number of prospective persons for a job. 
 Selection Process 
Job offer 
Preliminary screening 
Selection test 
Employment interview 
Reference and background checks 
Selection decision 
Medical examination 
Contract of employment
 Preliminary screening- is the process of checking the 
contents of the application by an organization to ensure 
that the minimum eligibility contents such as experience, 
necessary qualifications and skills are fulfilled by the 
candidates. 
 Selection test- after screening the applications, the 
organization calls the eligible candidates for selection 
tests. The purpose of these is to measure skills and abilities 
of the candidates in terms of the job. These are different 
types of screening selection test, intelligence test, aptitude 
test, personality test, trade test, and interest test. 
 Employment interview- very important step in the 
selection process. Interview is a formed face-to-face an in-depth 
conversation conducted to evaluate the applicant’s 
suitability for the job.
 Reference and background checks- managers cannot based 
their judgment on any test like balanced temperament, loyalty, 
honesty, etc. hence, many employees names, addresses, and 
telephone numbers of references for the purpose of verifying 
information and gaining information of an applicant, teacher, 
past employers, university lecturers can act as references. 
 Selection decision- an organization takes the final decision 
among the candidates who pass the tests, interviews and 
reference checks the manager, has to make sure the pick the 
right candidate, because they will be for the employee. 
 Medical examination- after the selection decision, the 
candidates are required to undergo a medical examination and 
get certificates of medical fitness. The medical examination 
indicates what the selected candidates are physically fit for the 
job.
 Job offer- this is for candidates who are successfully through the 
medical. A job offer by an organisation obtains set by which the 
appointee must report on duty, details regarding salary, terms of 
employment, employment bond if any etc. candidate can act or reject 
the offer. 
 Contract of employment- if the candidates accept the job offer, 
certain documents need to be executed by the employee and the 
candidates. One such document is the association form which contains 
certain vital details about the candidate which are authenticated and 
attested by him or her. A written contract of employment may contain 
the following headings job title, duties, responsibilities, date when 
continuous employment starts and the basis for calculating service, 
rates of pay, allowances, hours of work, leave rules, sickness, grievance 
procedure, disciplinary procedure, work rules, termination of 
employment.
 Robinson, Gary. Introduction to Management. Carlong Publisher 1995. 
 Robertson, Carlene. Human Resource Management. Carlong Publisher 
1985. 
 Human resource management from 
http.www.humanresourcesmanagement.com. 
 University of California, Riverside.(2013, June 24). Retrieved from 
http://hr.ucr.edu/recruitment/guidelines/process.html 
John Christian.(2010,September 5) HR Organizational structure. 
Retrieved from 
http://hr.toolbox.com/wiki/index.php./HR_organizational_struc 
ture 
Reference

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Human Resources Management

  • 2. Group Members  Samantha Masters  Travis Burke  Christopher Wint  Sean Rodney  Sonya Hall  Norda England  Nickol Swaby  JowayneWalters  Kadian Lambert
  • 3. Objectives  Overview of the human resource management:  Structure  Role  Functions  Recruitment  Selection Process
  • 4. Human Resources  Definition : Human Resources is the strategy that resides in the knowledge, skills, and motivation of people.
  • 5. Human Resource Management  Definition : Human resource management is the management of an organization's workforce, or human resources. It is responsible for the attraction, selection, training, assessment, and rewarding of employees, while also overseeing organizational leadership and culture and ensuring compliance with employment.
  • 6. Areas in HR Management There are three key areas that comprise human resource management in an organization :  Structure  Roles and Skills  Recruitment Process
  • 7. HRM  In HR we deal with issues such as pre-selection, selection, and post-selection  Pre-selection we plan—organizations decide what types of jobs are going to exist and what are the qualifications.  During the selection phase, the organization selects the employees:  Recruiting applicants  Assessing their qualifications  Selecting those most qualified
  • 9. Organizational Structure  Functional Structure: as the name implies, employs a functional department scheme with relatively high levels of centralization. High levels of centralization tend to go naturally with functional departmentation because individual needs in the structure are so specialized that members of the unit may have a weak conceptualization of the overall organization mission. Thus, they tend to identify with their department and cannot always be relied on to make decisions that are in the best interest of the organization as a whole.  Divisional Structure: a work-flow departmentation scheme with relatively low levels of centralization. Units in these structures act almost like separate, self-sufficient, semi-autonomous organizations
  • 10. Process for Creating an Organization’s Structure Identify the critical activities needed to carry out the organization’s strategy Understand the relationships between these activities (the degree of interdependence) Group the activities into organizational units Determine the degree of authority and independence of each of these units Provide for coordination between the various units.
  • 11. Roles Of Human Resources  Executive role – in this role the HR department is viewed as the specialist in the areas that encompass Human Resources or people management.  Audit role – in this capacity the HR department will check other departments and the organization as a whole to ensure all HR policies such as Health & Safety, Training, and Staff Appraisal etc are being carried out in accordance with the company’s HR policy.  Facilitator role – in this role, the HR department helps or facilitates other departments to achieve the goals or standards as laid out in the HR policies of the organization. This will involve training being delivered for issues that arise in the areas relating to people management.  Consultancy role – the HR department will advise managers on how to tackle specific managing people issues professionally.  Service role – in this capacity the HR department is an information provider to raise awareness and inform departments and functional areas on changes in policy.
  • 12. Function of Human Resources  Manpower Planning- it involves the planning for the future and finding out how many employees will be needed in the future by the business and what types of skills they should possess.  Job analysis and Job description- Job analysis and Job description HR Department is also involved in designing the Job analysis and Job description for the prospective vacancies. A job analysis is the process used to collect information about the duties, responsibilities, necessary skills, outcomes, and work environment of a particular job.  Determining wages and salaries- HR Department is also involved in conducting market surveys and determining the wages and salaries for different position in an organization. These decisions may be taken in consultation with top management and the Finance department.  Recruitment and Selection- One of the most important jobs HR departments is to recruit the best people for the organization. This is of crucial importance as the success of any organization depends on the quality of its workforce.
  • 13.  Training and Development- HR departments constantly keep a watch over the employees of the organisation. In order to improve efficiency level of the employees they have to undergo regular trainings and development programmes. All trainings and development needs are carried out by this department. Training might include on the job or off the job training.  Employee welfare and motivation- HR Department conducts various employee welfare activities which might include employees get together, annual staff parties etc. HR department also reviews organizational policies and its impact on the motivation of the employees.  Addressing employees’ grievances- HR department is the link between the workers and the management. Employees’ grievances related work environment are usually entertained and resolved by the HR Department.  Labour management relations- For the smooth operation of any organization, it is crucial to have good labour management relations. HR departments have to ensure that these relations are cordial. In case of any labour-management conflict the HR Department will play a vital role in bringing both management parties to the negotiation table and resolving the issue. .
  • 14.  Labour management relations- For the smooth operation of any organization, it is crucial to have good labour management relations. HR departments have to ensure that these relations are cordial. In case of any labour-management conflict the HR Department will play a vital role in bringing both management parties to the negotiation table and resolving the issue.  Implementing organizational policies- HR Departments have to coordinate with line managers and see that the organizational policies are being implemented in a proper manner. Disciplinary action can be initiated against employees who are not following organizational rules and regulations. All these actions are conceived and implemented by the HR department.  Implementing organizational policies- HR Department has to coordinate with line manager and see that the organizational policies are being implemented in a proper manner. Disciplinary action can be initiated against employees who are not following organizational rules and regulations. All these actions are conceived and implemented by the HR department.
  • 16. Recruiting Process  Advertising is commonly part of the recruitment process, an can occur through several mean,  -through newspapers,  -through professional publication,  -through a job center,  -through campus interview, to name a few
  • 17. Advantages in Recruiting process  Motivation- internal recruitment acts on an incentive to employees to work harder and improve their performance through learning and practice within and organization.  Simple process of selection- internal recruitment simplifies the process of selection and placement as the employees can be evaluated more accurately and economically and are already known to the organization.  Shorter training period- in the case of internal recruitment employees within sight knowledge of the business operations will need shorter periods of training and time for fitting in. they also don’t need induction training.  Efficient use of human resources- through internal recruitment, and organization may shift workforce from the surplus departments to those where there shortage of staff.  Cheaper source- of recruitment filling of jobs internally is quicker and less expensive than recruiting candidates from external sources
  • 18. Disadvantages in Recruiting Process  Limited choice- internal recruitment the reducing of trapping a fresh talent available in the market outside the organization.  Stagnation of skills – the employees may become lethargic if they are sure of time-bound promotion. This may affect their skills as well as productivity and efficiency of an organization in the long run.  Discourage competition- internal recruitment hampers the spirit of competition among the employees by not giving opportunity to otherwise competent candidates from outside the organization.  Reduce productivity- frequent transfers of employees may often reduce the productivity of an organization.  Increase conflicts- internal recruitment may increase the chances of employee discontent in an organization.
  • 19. Selection Process  This is to identify and checking the best person out of number of prospective persons for a job.  Selection Process Job offer Preliminary screening Selection test Employment interview Reference and background checks Selection decision Medical examination Contract of employment
  • 20.  Preliminary screening- is the process of checking the contents of the application by an organization to ensure that the minimum eligibility contents such as experience, necessary qualifications and skills are fulfilled by the candidates.  Selection test- after screening the applications, the organization calls the eligible candidates for selection tests. The purpose of these is to measure skills and abilities of the candidates in terms of the job. These are different types of screening selection test, intelligence test, aptitude test, personality test, trade test, and interest test.  Employment interview- very important step in the selection process. Interview is a formed face-to-face an in-depth conversation conducted to evaluate the applicant’s suitability for the job.
  • 21.  Reference and background checks- managers cannot based their judgment on any test like balanced temperament, loyalty, honesty, etc. hence, many employees names, addresses, and telephone numbers of references for the purpose of verifying information and gaining information of an applicant, teacher, past employers, university lecturers can act as references.  Selection decision- an organization takes the final decision among the candidates who pass the tests, interviews and reference checks the manager, has to make sure the pick the right candidate, because they will be for the employee.  Medical examination- after the selection decision, the candidates are required to undergo a medical examination and get certificates of medical fitness. The medical examination indicates what the selected candidates are physically fit for the job.
  • 22.  Job offer- this is for candidates who are successfully through the medical. A job offer by an organisation obtains set by which the appointee must report on duty, details regarding salary, terms of employment, employment bond if any etc. candidate can act or reject the offer.  Contract of employment- if the candidates accept the job offer, certain documents need to be executed by the employee and the candidates. One such document is the association form which contains certain vital details about the candidate which are authenticated and attested by him or her. A written contract of employment may contain the following headings job title, duties, responsibilities, date when continuous employment starts and the basis for calculating service, rates of pay, allowances, hours of work, leave rules, sickness, grievance procedure, disciplinary procedure, work rules, termination of employment.
  • 23.  Robinson, Gary. Introduction to Management. Carlong Publisher 1995.  Robertson, Carlene. Human Resource Management. Carlong Publisher 1985.  Human resource management from http.www.humanresourcesmanagement.com.  University of California, Riverside.(2013, June 24). Retrieved from http://hr.ucr.edu/recruitment/guidelines/process.html John Christian.(2010,September 5) HR Organizational structure. Retrieved from http://hr.toolbox.com/wiki/index.php./HR_organizational_struc ture Reference