LEAN-AGILE MANAGEMENT
AT FINNISH BROADCASTING COMPANY YLE
How the web and mobile areas were changed?
@mirettekangas #yle @maaritlaanti #nitordelta Research presentation #agile2015 @Washington DC 5th of August 2015
CONTENTS
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
•  Web and mobile services at Yle
large scale agile
•  The Lean vision in the beginning
•  Organizationmodel
•  portfolio kanban
•  roadmap
•  lean-agile budgeting
•  Visionary leadership
•  Experiences
•  What next?
WEB AND MOBILE SERVICES AT YLE
(web, mobile, terminals)
MAIN SERVICES
•  Yle Areena and Archives
•  Yle News
•  Svenska.yle.fi
OTHER SERVICES
•  Children
•  Learning
•  Other web journalism
•  Buu.yle.fi
•  Vetamix
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
How could Yle benefit
from Large Scale Agile
at company level?
Discussion started
in autumn 2012.
The discussion was
based on Scaled Agile
Framework (SAFe).
SCALED AGILE FRAMEWORK™ BIG PICTURE
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
Transformation to Lean and Agile Way of Working was
started in Spring 2013 at Yle Operations Unit
Guidance and
monitoring on
individual
level
Pilot A
Training new
way of
working
model
Pilot B
Lean +
agile way
of working
Guidance
and
monitoring
with
business
unitsCommon
goals and
roadmap Pilot C
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
THE LEAN VISION IN THE BEGINNING
Current
state
Business
case
Vision
statement
How to reach
the vision?
Which measures
to follow?
How to track the
progress?
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
THE GOALS FOR IMPROVING WAY-OF-WORKING
CUSTOMER
VALUE
CYCLE
TIME
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
INTERNET AND MOBILE ROADMAP
Short – and long term epics for all service areas
NEW BLUEPRINT FOR INVESTMENT PLANNING
STEERING GROUP
Defines the strategy and focus areas
WEB AND
MOBILE
PORTFOLIO
KANBAN
PORTFOLIO
BACKLOG 3 m 3 months 3 months 3 months
Portfolio level goals
and needs
described
HIGH LEVEL GOALS
MEA-
SURE
LEARN
BUILD
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
Adaptive
(agile)
organization
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
WEB AND MOBILE AREA ROADMAP TO AGILE 2014-2015
•  Lean and agile portfolio- and
program model
•  Web and mobile roadmap
•  Application- and infrastructure
team co-operation and DevOps
culture
•  High-level current and future
state descriptions
•  Preparing leaders for the agile
change
•  Preparing use of agile release
train
INCREMENT 1
•  Lean and agiledddd
portfolio- and program
model
•  Web and mobile
roadmap
•  Application- and
•  High-level current and
future state
•  Preparing leaders for
the agile change
•  Preparing use of agile
release train f ffffff
INC 2
MEA-
SURE
LEARN
BUILD
INC 2 INC 2
•  Lean and agiledddd
portfolio- and
•  Web and mobile
roadmap
•  Application- and
•  High-level current and
future state
•  Preparing leaders for
the agile change
•  High-level current and
future state
•  Preparing leaders for
the agile change
•  Preparing use of agile
release train f ffffff
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
WEB AND MOBILE AREA HIGH-LEVEL ROADMAP AT YLE
Short (3 months) and long-term (12 months) Epics
Implementation of strategy, focus and roadmap
Company portfolio kanban prioritization
LEAN-AGILE WEB DEVELOPMENT AND
PORTFOLIO MANAGEMENT @YLE
Head of Roadmap
-group
TEAM
Focus Area Leads
Portfolio Manager
Web Analyzer
UX Lead  
(+Virtual Design teams)
Architecture Lead
(+Virtual Architecture
teams)
Lead Dev
 ( + Virtual Dev teams)
Lead Lean-Agile
CEO & EXECUTIVE TEAM  
Decides on vision, high level resource allocation,
budget and focus area customer coals.
Portfolio Lead presents the portfolio and allocation proposal.
Update 1 x month
Portfolio and allocation proposal 4 x year
Focus Area:
NEWS &
CURRENT
AFFAIRS
Focus Area:
CREATIVE
CONTENT
(drama, factual,
children, docus etc)
Focus Area:
SWEDISH YLE
Focus Area:
MEDIA
(TV/Radio player,
channels, archive
service)
PORTFOLIO KANBAN Web & Mobile Media
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
ROADMAP AND PORTFOLIO
DEVELOPMENT
TEAMS
HEAD OF ROADMAP-GROUP
FOCUS AREA INTERNET-MANAGERS
AGILE DEVELOPMENT MANAGER
PORTFOLIO-MANAGER
LEAD ARCHITECT
LEAD DEVELOPER
WEB ANALYZER
LEAD UX-DESIGNER
WEB AND MOBILE AREA HIGH-LEVEL ROADMAP AT YLE
Short (3moths) and long-term (12 months) Epics
Implementation of strategy, focus and roadmap
WEB AND MOBILE AREA PORTFOLIO:
UPDATE EVERY SECOND WEEK
ORGANIZATION CEO & EXECUTIVE TEAM
Decides vision, strategy, focus areas, funding and resources on annual level. Follow-
up and ensure vision implementation. Provided with a company-level real-time
updated roadmap to ensure transparency.
IDEAS POP-UP
ANALYSIS
EPIC
ANALYSIS
IMPLEMEN-
TATION
READY
CREATIVE CONTENT
NEWS & CURRENT
AFFAIRS
SWEDISH YLE
MEDIA
(TV/RADIO PLAYER) API
TECHNOLOGY
PLATFORMS
•  Focus area Epics inc. Customer Analysis
•  Architecture and technical platform
•  Budget allocations and actuals
FOCUS AREAS AND TEAMS
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
PRINCIPLES OF INTERNET DEVELOPMENT
•  Distributed operations in
web and mobile services
enabling nimble steering by
company strategy
•  Way of working is agile,
transparent and customer-
driven
•  Flexible and efficient
common technology
platforms
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
Agile development offered
support for
•  defining and taking into use
the new principles and model
•  key roles
•  epics
•  customer analysis
•  architecture- and technology
development
•  budget allocation
•  follow-up of funding for
technology area
across organizations.
THE ACTUAL PORTFOLIO KANBAN WALL
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
ROOM FOR USE
OF KANBAN
(the wall)
DIGITAL TOOLS
(Jira and dashboards)
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
INTERNET-ROADMAP 12 MONTHS
NEXT
3 months
VISION
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
AGILE AND LEAN INVESTMENT PROCESS
–TECHNOLOGY FUND ALLOCATION
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
REAL TIME DASHBOARDS ONLINE
#roadmap
#portfolio kanban
#needs for technology fund
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
THE IMPACT OF AGILE PORTFOLIO
development
feedback
feedback
decision making
decision making
development
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
#visionary leadership
#agile mindset
#lean-agile thinking
•  Creating and enabling environment for
continuous development
•  Customer-driven; taking customer viewpoint to
evaluate the success
•  Agile way of working creates strong personnel
commitment
•  Value-based management
•  Balancing: real-time information on impact of
development activities, when transparency exists
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
Based on the experience that Lean-Agile Management
and Portfolio leads to
1.  A “Lean” portfolio – more standard solutions, less “half-
baked” solutions with the help of joined backlog
2.  Alignment
3.  Focus on the work, not on approvals
4.  Better control on spends
5.  Options thinking: systematically nurture successes
6.  Creates tight learning loop
7.  Moves the focus to internal coordination, co-operation and
competing against the external offering
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
EXPERIENCES
1.  Autonomy
2.  Humble & frank
3.  The principles of agile and lean
4.  Responding to change, values
5.  Competences
6.  Fail – learning by doing
7.  Common language?
8.  Leaders support and commitment to
change
9.  Transparency is not easy
10.  Management has a feeling of a controlled
change
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
CUSTOMER DRIVEN
DEVELOPMENT Technology,
Architecture
Customer
feedback,
Measure-
ment
Lean UX,
Minimun Lovable
Product, Design
Thinking
Lean-
Agile,
Lean
Start-Up
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
SCALING AGILE DEVELOPMENT
•  Broadcast programme and media planning
•  Strategic breakthrough initiatives
•  …
•  …
•  …
•  …
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
“Most companies think they don´t have the right people to
innovate. The problem is the structure and systems around them.
Entrepreneurs are already there. See them as corporate function.”
– Eric Ries #SXSW (Austin, Texas)16.3.2015
@JariLah
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
THANK YOU!
@mirettekangas
linkedin.com/in/mirettekangas
mirette.kangas@yle.fi
@maaritlaanti
linkedin.com/in/maaritlaanti
maarit.laanti@nitordelta.com

Lean-agile management at Finnish Broadcasting Company Yle

  • 1.
    LEAN-AGILE MANAGEMENT AT FINNISHBROADCASTING COMPANY YLE How the web and mobile areas were changed? @mirettekangas #yle @maaritlaanti #nitordelta Research presentation #agile2015 @Washington DC 5th of August 2015
  • 2.
    CONTENTS @mirettekangas #yle @maaritlaanti#nitordelta #agile2015 •  Web and mobile services at Yle large scale agile •  The Lean vision in the beginning •  Organizationmodel •  portfolio kanban •  roadmap •  lean-agile budgeting •  Visionary leadership •  Experiences •  What next?
  • 3.
    WEB AND MOBILESERVICES AT YLE (web, mobile, terminals) MAIN SERVICES •  Yle Areena and Archives •  Yle News •  Svenska.yle.fi OTHER SERVICES •  Children •  Learning •  Other web journalism •  Buu.yle.fi •  Vetamix @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  • 4.
    How could Ylebenefit from Large Scale Agile at company level? Discussion started in autumn 2012. The discussion was based on Scaled Agile Framework (SAFe). SCALED AGILE FRAMEWORK™ BIG PICTURE @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  • 5.
    Transformation to Leanand Agile Way of Working was started in Spring 2013 at Yle Operations Unit Guidance and monitoring on individual level Pilot A Training new way of working model Pilot B Lean + agile way of working Guidance and monitoring with business unitsCommon goals and roadmap Pilot C @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  • 6.
    THE LEAN VISIONIN THE BEGINNING Current state Business case Vision statement How to reach the vision? Which measures to follow? How to track the progress? @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  • 7.
    THE GOALS FORIMPROVING WAY-OF-WORKING CUSTOMER VALUE CYCLE TIME @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  • 8.
    INTERNET AND MOBILEROADMAP Short – and long term epics for all service areas NEW BLUEPRINT FOR INVESTMENT PLANNING STEERING GROUP Defines the strategy and focus areas WEB AND MOBILE PORTFOLIO KANBAN PORTFOLIO BACKLOG 3 m 3 months 3 months 3 months Portfolio level goals and needs described HIGH LEVEL GOALS MEA- SURE LEARN BUILD @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  • 9.
  • 10.
    WEB AND MOBILEAREA ROADMAP TO AGILE 2014-2015 •  Lean and agile portfolio- and program model •  Web and mobile roadmap •  Application- and infrastructure team co-operation and DevOps culture •  High-level current and future state descriptions •  Preparing leaders for the agile change •  Preparing use of agile release train INCREMENT 1 •  Lean and agiledddd portfolio- and program model •  Web and mobile roadmap •  Application- and •  High-level current and future state •  Preparing leaders for the agile change •  Preparing use of agile release train f ffffff INC 2 MEA- SURE LEARN BUILD INC 2 INC 2 •  Lean and agiledddd portfolio- and •  Web and mobile roadmap •  Application- and •  High-level current and future state •  Preparing leaders for the agile change •  High-level current and future state •  Preparing leaders for the agile change •  Preparing use of agile release train f ffffff @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  • 11.
    WEB AND MOBILEAREA HIGH-LEVEL ROADMAP AT YLE Short (3 months) and long-term (12 months) Epics Implementation of strategy, focus and roadmap Company portfolio kanban prioritization LEAN-AGILE WEB DEVELOPMENT AND PORTFOLIO MANAGEMENT @YLE Head of Roadmap -group TEAM Focus Area Leads Portfolio Manager Web Analyzer UX Lead   (+Virtual Design teams) Architecture Lead (+Virtual Architecture teams) Lead Dev  ( + Virtual Dev teams) Lead Lean-Agile CEO & EXECUTIVE TEAM   Decides on vision, high level resource allocation, budget and focus area customer coals. Portfolio Lead presents the portfolio and allocation proposal. Update 1 x month Portfolio and allocation proposal 4 x year Focus Area: NEWS & CURRENT AFFAIRS Focus Area: CREATIVE CONTENT (drama, factual, children, docus etc) Focus Area: SWEDISH YLE Focus Area: MEDIA (TV/Radio player, channels, archive service) PORTFOLIO KANBAN Web & Mobile Media @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  • 12.
    ROADMAP AND PORTFOLIO DEVELOPMENT TEAMS HEADOF ROADMAP-GROUP FOCUS AREA INTERNET-MANAGERS AGILE DEVELOPMENT MANAGER PORTFOLIO-MANAGER LEAD ARCHITECT LEAD DEVELOPER WEB ANALYZER LEAD UX-DESIGNER WEB AND MOBILE AREA HIGH-LEVEL ROADMAP AT YLE Short (3moths) and long-term (12 months) Epics Implementation of strategy, focus and roadmap WEB AND MOBILE AREA PORTFOLIO: UPDATE EVERY SECOND WEEK ORGANIZATION CEO & EXECUTIVE TEAM Decides vision, strategy, focus areas, funding and resources on annual level. Follow- up and ensure vision implementation. Provided with a company-level real-time updated roadmap to ensure transparency. IDEAS POP-UP ANALYSIS EPIC ANALYSIS IMPLEMEN- TATION READY CREATIVE CONTENT NEWS & CURRENT AFFAIRS SWEDISH YLE MEDIA (TV/RADIO PLAYER) API TECHNOLOGY PLATFORMS •  Focus area Epics inc. Customer Analysis •  Architecture and technical platform •  Budget allocations and actuals FOCUS AREAS AND TEAMS @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  • 13.
    PRINCIPLES OF INTERNETDEVELOPMENT •  Distributed operations in web and mobile services enabling nimble steering by company strategy •  Way of working is agile, transparent and customer- driven •  Flexible and efficient common technology platforms @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  • 14.
    Agile development offered supportfor •  defining and taking into use the new principles and model •  key roles •  epics •  customer analysis •  architecture- and technology development •  budget allocation •  follow-up of funding for technology area across organizations. THE ACTUAL PORTFOLIO KANBAN WALL @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  • 15.
    ROOM FOR USE OFKANBAN (the wall) DIGITAL TOOLS (Jira and dashboards) @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  • 16.
    INTERNET-ROADMAP 12 MONTHS NEXT 3months VISION @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  • 17.
    AGILE AND LEANINVESTMENT PROCESS –TECHNOLOGY FUND ALLOCATION @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  • 18.
    REAL TIME DASHBOARDSONLINE #roadmap #portfolio kanban #needs for technology fund @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  • 19.
    THE IMPACT OFAGILE PORTFOLIO development feedback feedback decision making decision making development @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  • 20.
    #visionary leadership #agile mindset #lean-agilethinking •  Creating and enabling environment for continuous development •  Customer-driven; taking customer viewpoint to evaluate the success •  Agile way of working creates strong personnel commitment •  Value-based management •  Balancing: real-time information on impact of development activities, when transparency exists @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  • 21.
    Based on theexperience that Lean-Agile Management and Portfolio leads to 1.  A “Lean” portfolio – more standard solutions, less “half- baked” solutions with the help of joined backlog 2.  Alignment 3.  Focus on the work, not on approvals 4.  Better control on spends 5.  Options thinking: systematically nurture successes 6.  Creates tight learning loop 7.  Moves the focus to internal coordination, co-operation and competing against the external offering @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  • 22.
    EXPERIENCES 1.  Autonomy 2.  Humble& frank 3.  The principles of agile and lean 4.  Responding to change, values 5.  Competences 6.  Fail – learning by doing 7.  Common language? 8.  Leaders support and commitment to change 9.  Transparency is not easy 10.  Management has a feeling of a controlled change @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  • 23.
    CUSTOMER DRIVEN DEVELOPMENT Technology, Architecture Customer feedback, Measure- ment LeanUX, Minimun Lovable Product, Design Thinking Lean- Agile, Lean Start-Up @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  • 24.
    SCALING AGILE DEVELOPMENT • Broadcast programme and media planning •  Strategic breakthrough initiatives •  … •  … •  … •  … @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  • 25.
    “Most companies thinkthey don´t have the right people to innovate. The problem is the structure and systems around them. Entrepreneurs are already there. See them as corporate function.” – Eric Ries #SXSW (Austin, Texas)16.3.2015 @JariLah @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  • 26.