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ARAB ACADEMY FOR SCIENCE, TECHNOLOGY & MARITIME TRANSPORT
Institute of International Transport and Logistics




   Logistics Outsourcing
              •   By Marwan Bahgat




                                Supervised by:
                                Prof. Dr.Islam Al-Naqeeb
Chapter 1
    Logistics and Supply Chain Management


   Logistics and supply chain definition

• Logistics Management

• Supply Chain Management (CRM)

• Deference between logistics and supply chain
Chapter 1
    Logistics and Supply Chain Management


   Logistics and supply chain definition

• Logistics Management

• Supply Chain Management (CRM)

• Deference between logistics and supply chain
Chapter 1
    Logistics and Supply Chain Management


   Logistics and supply chain definition

• Logistics Management

• Supply Chain Management (CRM)

• Deference between logistics and supply chain
Chapter 1
    Logistics and Supply Chain Management


                     Conclusion
• Logistics management is only an integral portion of
  supply chain but this is vary between organizations
• We can say the supply chain and logistics is two terms if
  they combined in one sentence diverged in the meaning
  and vise versa
• Finally, SCM is a business philosophy that enables
  individual companies and channel partners to achieve
  high levels of productivity, profit and growth.
Chapter 1
    Logistics and Supply Chain Management
                  Importance of logistics

• Logistics as a percentage of GDP
Chapter 1
    Logistics and Supply Chain Management
                   Importance of logistics
• Profit impact of logistics cost saving
Chapter 1
     Logistics and Supply Chain Management


                      Importance of logistics

•   Logistics Customer service Expectations Are Increasing

•   Supply and Distribution Lines Are Lengthening with Greater
    Complexity

•   Supply chain Is Important to Strategy
Chapter 1
     Logistics and Supply Chain Management


                      Importance of logistics

•   Logistics Customer service Expectations Are Increasing

•   Supply and Distribution Lines Are Lengthening with Greater
    Complexity

•   Supply chain Is Important to Strategy
Chapter 1
     Logistics and Supply Chain Management


                      Importance of logistics

•   Logistics Customer service Expectations Are Increasing

•   Supply and Distribution Lines Are Lengthening with Greater
    Complexity

•   Supply chain Is Important to Strategy
Chapter 1
Logistics and Supply Chain Management


           Case Study

             vs.
Chapter 1
     Logistics and Supply Chain Management


                     Importance of logistics

•   Supply Chain Adds Significant Customer Value

•   Supply chain provides competitive advantages

•   Supply chain Shifts in Channel Power
Chapter 1
     Logistics and Supply Chain Management


                     Importance of logistics

•   Supply Chain Adds Significant Customer Value

•   Supply chain provides competitive advantages

•   Supply chain Shifts in Channel Power
Chapter 1
     Logistics and Supply Chain Management


                     Importance of logistics

•   Supply Chain Adds Significant Customer Value

•   Supply chain provides competitive advantages

•   Supply chain Shifts in Channel Power
Chapter 1
     Logistics and Supply Chain Management


     The main supply chain role and activities

•   Customer Service
•   Demand Forecasting
•   Inventory management
•   Materials Handling
•   Order Processing
•   Packaging
Chapter 1
     Logistics and Supply Chain Management


     The main supply chain role and activities

•   Plant and Warehouse Site Selection
•   Parts and Service Support
•   Procurement
•   Reverse Logistics
•   Traffic and Transportation
•   Warehousing and Storage
Chapter 1
Logistics and Supply Chain Management

   Integration of logistics activity
Chapter 1
   Logistics and Supply Chain Management


           Logistics activity Trade-offs
• Inventory vs. Customer Service

• Inventory and economies of scale

• Going green in the supply chain
Chapter 1
   Logistics and Supply Chain Management


           Logistics activity Trade-offs
• Inventory vs. Customer Service

• Inventory and economies of scale

• Going green in the supply chain
Chapter 1
   Logistics and Supply Chain Management


           Logistics activity Trade-offs
• Inventory vs. Customer Service

• Inventory and economies of scale

• Going green in the supply chain
Chapter 2
                       Logistics Outsourcing


             Logistics Outsourcing Definition
Key Element:
•   Deciding to obtain selected, recurring, non-core goods and services
    previously provided internally, from outside the company
•    Finding outside providers and new ways to secure the delivery of raw
    materials, goods, components and services, by
•   Utilizing the knowledge, experience, creativity and facilities or capabilities of
    new providers not used previously, thus
•    Handing over or transferring the planning, management and operation of
    certain functions to an independent third party, and
•    Using formalized agreements/contracts and payment.
Chapter 2
                 Logistics Outsourcing


      The development of the outsourcing concept
• “Smaller is beautiful” concerns over conglomeration and
  vertical integration

• The rise and rise of core competence thinking

• The emergence of outsourcing as a key business practice

• Primary supply chain outsourcing
Chapter 2
                 Logistics Outsourcing


      The development of the outsourcing concept
• “Smaller is beautiful” concerns over conglomeration and
  vertical integration

• The rise and rise of core competence thinking

• The emergence of outsourcing as a key business practice

• Primary supply chain outsourcing
Chapter 2
                 Logistics Outsourcing


      The development of the outsourcing concept
• “Smaller is beautiful” concerns over conglomeration and
  vertical integration

• The rise and rise of core competence thinking

• The emergence of outsourcing as a key business practice

• Primary supply chain outsourcing
Chapter 2
                 Logistics Outsourcing


      The development of the outsourcing concept
• “Smaller is beautiful” concerns over conglomeration and
  vertical integration

• The rise and rise of core competence thinking

• The emergence of outsourcing as a key business practice

• Primary supply chain outsourcing
Chapter 2
Logistics Outsourcing

 Why Outsourcing?
Chapter 2
                 Logistics Outsourcing


   Benefits of Business Process Outsourcing

• Best in Class Capabilities

• Better Use of Company Resources

• Reduce Operating Costs

• Reduce Business Risk

• Company Lacks Necessary Resources
Chapter 2
                 Logistics Outsourcing


   Benefits of Business Process Outsourcing

• Best in Class Capabilities

• Better Use of Company Resources

• Reduce Operating Costs

• Reduce Business Risk

• Company Lacks Necessary Resources
Chapter 2
                 Logistics Outsourcing


   Benefits of Business Process Outsourcing

• Best in Class Capabilities

• Better Use of Company Resources

• Reduce Operating Costs

• Reduce Business Risk

• Company Lacks Necessary Resources
Chapter 2
                 Logistics Outsourcing


   Benefits of Business Process Outsourcing

• Best in Class Capabilities

• Better Use of Company Resources

• Reduce Operating Costs

• Reduce Business Risk

• Company Lacks Necessary Resources
Chapter 2
                 Logistics Outsourcing


   Benefits of Business Process Outsourcing

• Best in Class Capabilities

• Better Use of Company Resources

• Reduce Operating Costs

• Reduce Business Risk

• Company Lacks Necessary Resources
Chapter 2
                  Logistics Outsourcing


            Levels of logistics outsourcing

• In-house logistics

• Logistics service provider (LSP)

• Third party logistics (3PL/TPL)

• Fourth party logistics (4PL/FPL)

• Fifth party logistics (5PL)
Chapter 2
                  Logistics Outsourcing


            Levels of logistics outsourcing

• In-house logistics

• Logistics service provider (LSP)

• Third party logistics (3PL/TPL)

• Fourth party logistics (4PL/FPL)

• Fifth party logistics (5PL)
Chapter 2
                  Logistics Outsourcing


            Levels of logistics outsourcing

• In-house logistics

• Logistics service provider (LSP)

• Third party logistics (3PL/TPL)

• Fourth party logistics (4PL/FPL)

• Fifth party logistics (5PL)
Chapter 2
                  Logistics Outsourcing


            Levels of logistics outsourcing

• In-house logistics

• Logistics service provider (LSP)

• Third party logistics (3PL/TPL)

• Fourth party logistics (4PL/FPL)

• Fifth party logistics (5PL)
Chapter 2
                  Logistics Outsourcing


            Levels of logistics outsourcing

• In-house logistics

• Logistics service provider (LSP)

• Third party logistics (3PL/TPL)

• Fourth party logistics (4PL/FPL)

• Fifth party logistics (5PL)
Chapter 2
                 Logistics Outsourcing


             IMPACT OF OUTSOURCING LOGISTICS

Advantages of Logistics Outsourcing

•   Cost Reduction
•   Service and Technology Improvement
•   Strategic Flexibility
•   Capital Investment Saving
•   Focus on Core Competency
•   Sharing and Reducing Risks
Chapter 2
                Logistics Outsourcing


            IMPACT OF OUTSOURCING LOGISTICS

Disadvantages of Logistics Outsourcing

• Loss of Control over the Supply Chain

• Minimization of Cost Awareness

• Lack of Improvement and Innovative Ability

• Human Resource not adjusted to the new environment
Chapter 2
                   Logistics Outsourcing


           Logistics Outsource Process

• System Takeover

• Joint Ventures

• System “Spin-off”

• Management-only Contract
Chapter 2
                   Logistics Outsourcing


           Logistics Outsource Process

• System Takeover

• Joint Ventures

• System “Spin-off”

• Management-only Contract
Chapter 2
                   Logistics Outsourcing


           Logistics Outsource Process

• System Takeover

• Joint Ventures

• System “Spin-off”

• Management-only Contract
Chapter 2
                   Logistics Outsourcing


           Logistics Outsource Process

• System Takeover

• Joint Ventures

• System “Spin-off”

• Management-only Contract
Chapter 2
                    Logistics Outsourcing


     SUCCEED IN LOGISTICS OUTSOURCING

• Making the Decision

•   Evaluating the Operations and Developing Criteria and Objective


• Making the List and Sending Letters

• Beginning the New Partnership
Chapter 2
                   Logistics Outsourcing


            Myths of Logistics Outsourcing

• If the outsourcing does not work you can always bring the
  activity back

•   The smartest people in the game work in 3PL


• The smartest people in the game work on the customer side

• Once you outsource, you can relax and let them handle all the
  work
Chapter 2
                   Logistics Outsourcing


            Myths of Logistics Outsourcing

• If the outsourcing does not work you can always bring the
  activity back

•   The smartest people in the game work in 3PL


• The smartest people in the game work on the customer side

• Once you outsource, you can relax and let them handle all the
  work
Chapter 2
                    Logistics Outsourcing


             Myths of Logistics Outsourcing

• It’s an equal win-win partnership

•   Your logistics service provider is responsible for their own mistakes


• Lock it in a contract and squeeze the last penny out of your
  logistics service provider
Chapter 3
Procurement Outsourcing

     Introduction
Chapter 3
         Procurement Outsourcing


What is Procurement Outsourcing?

Benefits of Procurement Out sourcing

Procurement Outsourcing Disadvantage

Procurement Outsourcing Risks
Chapter 3
         Procurement Outsourcing


         Procurement Outsourcing Scope

• Transactional Buying and Settlement

• Measurement and Development

• Selection and Contracting

• Sourcing Strategy Development
Chapter 3
         Procurement Outsourcing


         Procurement Outsourcing Scope

• Transactional Buying and Settlement

• Measurement and Development

• Selection and Contracting

• Sourcing Strategy Development
Chapter 3
         Procurement Outsourcing


         Procurement Outsourcing Scope

• Transactional Buying and Settlement

• Measurement and Development

• Selection and Contracting

• Sourcing Strategy Development
Chapter 3
         Procurement Outsourcing


         Procurement Outsourcing Scope

• Transactional Buying and Settlement

• Measurement and Development

• Selection and Contracting

• Sourcing Strategy Development
Chapter 3
              Procurement Outsourcing


Implementation


 Implementation Approach
 • Consult, fix and outsource

 • Consult, outsource and fix
Chapter 3
             Procurement Outsourcing


Implementation
 key prerequisites for maximizing success
 • Managing risks due to reduced control over the process

 • Managing continuity of service delivery

 • Managing personnel and process transition issues
Chapter 3
            Procurement Outsourcing


Implementation
 key prerequisites for maximizing success

 • Managing technology integration issues

 • Managing expectations and consensus (HR, IT, Legal &
   Finance)

 • Joint governance and service innovation board

 • Measuring success
Chapter 3
          Procurement Outsourcing


Implementation
 Evaluating and selecting a procurement service
 provider (PSP)

 selection criteria
 • Category expertise
 • Sourcing Process Methodology
 • Operational Excellence
 • Experience and Customer References
 • Financial stability
Chapter 3
            Procurement Outsourcing

                  Future Growth

• 45% pressures to lower procurement transaction costs

• 41% increased global competition

• 36% need to gain access to improved pricing

• 34% pressures to re-focus personnel on more strategic
  activities.
Thank You


Prepared by
               Under supervision of
               Prof. Dr. Islam Al Naqeeb
Marwn Bahgat

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Logistics outsourcing

  • 1. ARAB ACADEMY FOR SCIENCE, TECHNOLOGY & MARITIME TRANSPORT Institute of International Transport and Logistics Logistics Outsourcing • By Marwan Bahgat Supervised by: Prof. Dr.Islam Al-Naqeeb
  • 2. Chapter 1 Logistics and Supply Chain Management Logistics and supply chain definition • Logistics Management • Supply Chain Management (CRM) • Deference between logistics and supply chain
  • 3. Chapter 1 Logistics and Supply Chain Management Logistics and supply chain definition • Logistics Management • Supply Chain Management (CRM) • Deference between logistics and supply chain
  • 4. Chapter 1 Logistics and Supply Chain Management Logistics and supply chain definition • Logistics Management • Supply Chain Management (CRM) • Deference between logistics and supply chain
  • 5. Chapter 1 Logistics and Supply Chain Management Conclusion • Logistics management is only an integral portion of supply chain but this is vary between organizations • We can say the supply chain and logistics is two terms if they combined in one sentence diverged in the meaning and vise versa • Finally, SCM is a business philosophy that enables individual companies and channel partners to achieve high levels of productivity, profit and growth.
  • 6. Chapter 1 Logistics and Supply Chain Management Importance of logistics • Logistics as a percentage of GDP
  • 7. Chapter 1 Logistics and Supply Chain Management Importance of logistics • Profit impact of logistics cost saving
  • 8. Chapter 1 Logistics and Supply Chain Management Importance of logistics • Logistics Customer service Expectations Are Increasing • Supply and Distribution Lines Are Lengthening with Greater Complexity • Supply chain Is Important to Strategy
  • 9. Chapter 1 Logistics and Supply Chain Management Importance of logistics • Logistics Customer service Expectations Are Increasing • Supply and Distribution Lines Are Lengthening with Greater Complexity • Supply chain Is Important to Strategy
  • 10. Chapter 1 Logistics and Supply Chain Management Importance of logistics • Logistics Customer service Expectations Are Increasing • Supply and Distribution Lines Are Lengthening with Greater Complexity • Supply chain Is Important to Strategy
  • 11. Chapter 1 Logistics and Supply Chain Management Case Study vs.
  • 12. Chapter 1 Logistics and Supply Chain Management Importance of logistics • Supply Chain Adds Significant Customer Value • Supply chain provides competitive advantages • Supply chain Shifts in Channel Power
  • 13. Chapter 1 Logistics and Supply Chain Management Importance of logistics • Supply Chain Adds Significant Customer Value • Supply chain provides competitive advantages • Supply chain Shifts in Channel Power
  • 14. Chapter 1 Logistics and Supply Chain Management Importance of logistics • Supply Chain Adds Significant Customer Value • Supply chain provides competitive advantages • Supply chain Shifts in Channel Power
  • 15. Chapter 1 Logistics and Supply Chain Management The main supply chain role and activities • Customer Service • Demand Forecasting • Inventory management • Materials Handling • Order Processing • Packaging
  • 16. Chapter 1 Logistics and Supply Chain Management The main supply chain role and activities • Plant and Warehouse Site Selection • Parts and Service Support • Procurement • Reverse Logistics • Traffic and Transportation • Warehousing and Storage
  • 17. Chapter 1 Logistics and Supply Chain Management Integration of logistics activity
  • 18. Chapter 1 Logistics and Supply Chain Management Logistics activity Trade-offs • Inventory vs. Customer Service • Inventory and economies of scale • Going green in the supply chain
  • 19. Chapter 1 Logistics and Supply Chain Management Logistics activity Trade-offs • Inventory vs. Customer Service • Inventory and economies of scale • Going green in the supply chain
  • 20. Chapter 1 Logistics and Supply Chain Management Logistics activity Trade-offs • Inventory vs. Customer Service • Inventory and economies of scale • Going green in the supply chain
  • 21. Chapter 2 Logistics Outsourcing Logistics Outsourcing Definition Key Element: • Deciding to obtain selected, recurring, non-core goods and services previously provided internally, from outside the company • Finding outside providers and new ways to secure the delivery of raw materials, goods, components and services, by • Utilizing the knowledge, experience, creativity and facilities or capabilities of new providers not used previously, thus • Handing over or transferring the planning, management and operation of certain functions to an independent third party, and • Using formalized agreements/contracts and payment.
  • 22. Chapter 2 Logistics Outsourcing The development of the outsourcing concept • “Smaller is beautiful” concerns over conglomeration and vertical integration • The rise and rise of core competence thinking • The emergence of outsourcing as a key business practice • Primary supply chain outsourcing
  • 23. Chapter 2 Logistics Outsourcing The development of the outsourcing concept • “Smaller is beautiful” concerns over conglomeration and vertical integration • The rise and rise of core competence thinking • The emergence of outsourcing as a key business practice • Primary supply chain outsourcing
  • 24. Chapter 2 Logistics Outsourcing The development of the outsourcing concept • “Smaller is beautiful” concerns over conglomeration and vertical integration • The rise and rise of core competence thinking • The emergence of outsourcing as a key business practice • Primary supply chain outsourcing
  • 25. Chapter 2 Logistics Outsourcing The development of the outsourcing concept • “Smaller is beautiful” concerns over conglomeration and vertical integration • The rise and rise of core competence thinking • The emergence of outsourcing as a key business practice • Primary supply chain outsourcing
  • 27. Chapter 2 Logistics Outsourcing Benefits of Business Process Outsourcing • Best in Class Capabilities • Better Use of Company Resources • Reduce Operating Costs • Reduce Business Risk • Company Lacks Necessary Resources
  • 28. Chapter 2 Logistics Outsourcing Benefits of Business Process Outsourcing • Best in Class Capabilities • Better Use of Company Resources • Reduce Operating Costs • Reduce Business Risk • Company Lacks Necessary Resources
  • 29. Chapter 2 Logistics Outsourcing Benefits of Business Process Outsourcing • Best in Class Capabilities • Better Use of Company Resources • Reduce Operating Costs • Reduce Business Risk • Company Lacks Necessary Resources
  • 30. Chapter 2 Logistics Outsourcing Benefits of Business Process Outsourcing • Best in Class Capabilities • Better Use of Company Resources • Reduce Operating Costs • Reduce Business Risk • Company Lacks Necessary Resources
  • 31. Chapter 2 Logistics Outsourcing Benefits of Business Process Outsourcing • Best in Class Capabilities • Better Use of Company Resources • Reduce Operating Costs • Reduce Business Risk • Company Lacks Necessary Resources
  • 32. Chapter 2 Logistics Outsourcing Levels of logistics outsourcing • In-house logistics • Logistics service provider (LSP) • Third party logistics (3PL/TPL) • Fourth party logistics (4PL/FPL) • Fifth party logistics (5PL)
  • 33. Chapter 2 Logistics Outsourcing Levels of logistics outsourcing • In-house logistics • Logistics service provider (LSP) • Third party logistics (3PL/TPL) • Fourth party logistics (4PL/FPL) • Fifth party logistics (5PL)
  • 34. Chapter 2 Logistics Outsourcing Levels of logistics outsourcing • In-house logistics • Logistics service provider (LSP) • Third party logistics (3PL/TPL) • Fourth party logistics (4PL/FPL) • Fifth party logistics (5PL)
  • 35. Chapter 2 Logistics Outsourcing Levels of logistics outsourcing • In-house logistics • Logistics service provider (LSP) • Third party logistics (3PL/TPL) • Fourth party logistics (4PL/FPL) • Fifth party logistics (5PL)
  • 36. Chapter 2 Logistics Outsourcing Levels of logistics outsourcing • In-house logistics • Logistics service provider (LSP) • Third party logistics (3PL/TPL) • Fourth party logistics (4PL/FPL) • Fifth party logistics (5PL)
  • 37. Chapter 2 Logistics Outsourcing IMPACT OF OUTSOURCING LOGISTICS Advantages of Logistics Outsourcing • Cost Reduction • Service and Technology Improvement • Strategic Flexibility • Capital Investment Saving • Focus on Core Competency • Sharing and Reducing Risks
  • 38. Chapter 2 Logistics Outsourcing IMPACT OF OUTSOURCING LOGISTICS Disadvantages of Logistics Outsourcing • Loss of Control over the Supply Chain • Minimization of Cost Awareness • Lack of Improvement and Innovative Ability • Human Resource not adjusted to the new environment
  • 39. Chapter 2 Logistics Outsourcing Logistics Outsource Process • System Takeover • Joint Ventures • System “Spin-off” • Management-only Contract
  • 40. Chapter 2 Logistics Outsourcing Logistics Outsource Process • System Takeover • Joint Ventures • System “Spin-off” • Management-only Contract
  • 41. Chapter 2 Logistics Outsourcing Logistics Outsource Process • System Takeover • Joint Ventures • System “Spin-off” • Management-only Contract
  • 42. Chapter 2 Logistics Outsourcing Logistics Outsource Process • System Takeover • Joint Ventures • System “Spin-off” • Management-only Contract
  • 43. Chapter 2 Logistics Outsourcing SUCCEED IN LOGISTICS OUTSOURCING • Making the Decision • Evaluating the Operations and Developing Criteria and Objective • Making the List and Sending Letters • Beginning the New Partnership
  • 44. Chapter 2 Logistics Outsourcing Myths of Logistics Outsourcing • If the outsourcing does not work you can always bring the activity back • The smartest people in the game work in 3PL • The smartest people in the game work on the customer side • Once you outsource, you can relax and let them handle all the work
  • 45. Chapter 2 Logistics Outsourcing Myths of Logistics Outsourcing • If the outsourcing does not work you can always bring the activity back • The smartest people in the game work in 3PL • The smartest people in the game work on the customer side • Once you outsource, you can relax and let them handle all the work
  • 46. Chapter 2 Logistics Outsourcing Myths of Logistics Outsourcing • It’s an equal win-win partnership • Your logistics service provider is responsible for their own mistakes • Lock it in a contract and squeeze the last penny out of your logistics service provider
  • 48. Chapter 3 Procurement Outsourcing What is Procurement Outsourcing? Benefits of Procurement Out sourcing Procurement Outsourcing Disadvantage Procurement Outsourcing Risks
  • 49. Chapter 3 Procurement Outsourcing Procurement Outsourcing Scope • Transactional Buying and Settlement • Measurement and Development • Selection and Contracting • Sourcing Strategy Development
  • 50. Chapter 3 Procurement Outsourcing Procurement Outsourcing Scope • Transactional Buying and Settlement • Measurement and Development • Selection and Contracting • Sourcing Strategy Development
  • 51. Chapter 3 Procurement Outsourcing Procurement Outsourcing Scope • Transactional Buying and Settlement • Measurement and Development • Selection and Contracting • Sourcing Strategy Development
  • 52. Chapter 3 Procurement Outsourcing Procurement Outsourcing Scope • Transactional Buying and Settlement • Measurement and Development • Selection and Contracting • Sourcing Strategy Development
  • 53. Chapter 3 Procurement Outsourcing Implementation Implementation Approach • Consult, fix and outsource • Consult, outsource and fix
  • 54. Chapter 3 Procurement Outsourcing Implementation key prerequisites for maximizing success • Managing risks due to reduced control over the process • Managing continuity of service delivery • Managing personnel and process transition issues
  • 55. Chapter 3 Procurement Outsourcing Implementation key prerequisites for maximizing success • Managing technology integration issues • Managing expectations and consensus (HR, IT, Legal & Finance) • Joint governance and service innovation board • Measuring success
  • 56. Chapter 3 Procurement Outsourcing Implementation Evaluating and selecting a procurement service provider (PSP) selection criteria • Category expertise • Sourcing Process Methodology • Operational Excellence • Experience and Customer References • Financial stability
  • 57. Chapter 3 Procurement Outsourcing Future Growth • 45% pressures to lower procurement transaction costs • 41% increased global competition • 36% need to gain access to improved pricing • 34% pressures to re-focus personnel on more strategic activities.
  • 58. Thank You Prepared by Under supervision of Prof. Dr. Islam Al Naqeeb Marwn Bahgat