Over the span of 20 years, the Third Party Logistics (3PL) study has documented the evolution of 3PLs, which are shifting, in many instances, from tactical service providers to collaborative partners delivering a comprehensive suite of integrated logistics services. Additionally, providers have become more proficient at the provision of 3PL services, and customers have become better buyers and users of 3PL services. The study includes four streams of research: surveys, desk research, focus interviews and intensive, one-day facilitated shipper workshops.
The study, which is based on responses from more than 260 shippers and logistics service providers in North America, Europe, Asia-Pacific, Latin America and other regions, also looks at supply chain risk management and new competition within the industry. It is produced by Capgemini Consulting, the global strategy and transformation consulting brand of the Capgemini Group, Penn State University, the executive recruiting firm Korn/Ferry International and Penske Logistics, a global logistics and supply chain management provider.
To help document changes within the supply chain, the 20th Annual Third-Party Logistics (3PL) Study examines the global supply marketplace across a range of topics, including how shippers and 3PLs are aligning relationships, the 3PL competitive landscape and workforce innovating and agility.