1. BCS L&D – SAM Skills
workshop
Tuesday 14th July 2015
bcs.org#SAMskills
2. BCS L&D – About me
bcs.org | 1
In I.T. for 14 years
ITIL, SAME, PPM certified
Product Manager – Service Management
Service Management and ITAM strategy
Pizza connoisseur
#SAMskills
@dave1kelsey
https://uk.linkedin.com/in/davidkelsey
Dave.kelsey@hq.bcs.org.uk
3. BCS L&D – Survey results
bcs.org | 2#SAMskills
Which certifications do you hold?
0 5 10 15 20 25
CITAM
SAMP
CSAM
SWAM
70-673 - SAM
ITAM Foundation
SAME
Other
4
5
13
13
13
17
19
22
%
4. BCS L&D – Survey results
bcs.org | 3#SAMskills
Which SAM skills have proven to be the most useful in your SAM
career?
0 5 10 15 20 25
Licensing models
Compliance/Risk
Strategy/Processes
Auditing
License management
9
9
14
23
23
%
5. BCS L&D – Survey results
bcs.org | 4#SAMskills
Which work experience has proven to be the most useful in your
SAM career?
0 5 10 15 20
Application management
Financial
Process creation
Senior Management buy-in
Software licensing
Technical capability
Vendor knowledge
Contracts/business case
Auditing
General work
5
5
5
5
5
5
11
11
17
17
%
6. BCS L&D – Survey results
bcs.org | 5#SAMskills
What are the key challenges you are currently facing?
0 5 10 15 20 25 30 35
License evidence
SAM processes
Toolkit
License models
Resourcing
Standardisation
SAM awareness
6
6
6
13
13
13
33
%
7. BCS L&D – Survey results
bcs.org | 6#SAMskills
Is there a skills gap in Software Asset Management?
Not sure, 25%
Yes, 75%
8. BCS L&D – Survey results
bcs.org | 7#SAMskills
Where is a skills gap in Software Asset Management?
Alignment of SAM with other business processes (ITIL)
Application lifecycle
Application usage within the business
Audit defence
Basic certification
License management
License optimisation
Processes and lifecycles
Vendor license models