The document outlines various workflows for different services at a medical facility called Medi-Infotec. It describes patient flows for outpatient and inpatient services including appointments, consultations, admissions, discharges and billing. It also maps out workflows for specific departments like laboratory, radiology, OT, pharmacy, inventory management, credit notes and returns.

1. Page 1
Medi-InfotecOut Patient Flow
APPOINTMENT
CONFIRMCANCELLATION
DOCTOR
CONSULTATION
ORDER
AUTO DISPENSE
SERVICES
ORDER
RADIOLOGY
SERVICES
ORDER
LABORATORY
SERVICES
ADMISSION (IP)
ORDER
OT SERVICES
ORDER
PHARMACY
SERVICES
BILLING (Not
ordered any
service)
RE-SCHEDULE
N N
Y
BILLING
PATIENT
PATIENT
REGISTRATION DESK

2. Page 2
Medi-InfotecIn Patient Flow
ADMISSION
ORDER
PHARMACY
SERVICES
ORDER
RADIOLOGY
SERVICES
ORDER
LABORATORY
SERVICES
ORDER
OT SERVICES
ORDER
AUTO DISPENSE
SERVICES
FIT TO
DISCHARGE
PHARMACY
DISCHARGE
FINANCIAL
DISCHARGE
PHYSICAL
DISCHARGE
PATIENT
BED ALLOCATION
IN
HOSPITAL WARD

3. Page 3
Medi-InfotecLaboratory Flow
SAMPLE
COLLECTION
LABWARD (IP) CLINIC
SAMPLE
RECEIPT
SAMPLE
DISCARD
TEST PROCESS
RESULT ENTRY
RE-TEST
RESULT
VALIDATION
RE-COLLECT
SAMPLE
Y
N
Y
N
LABORATORY
TEST ORDER
BILLING
COUNTER

4. Page 4
Medi-InfotecRadiology Flow
RADIOLOGY
TEST ORDER
TEST PROCESS
TRANSCRIBE
REPORT
AUTHENTICATE
BILLING
COUNTER

5. Page 5
Medi-InfotecOT Flow
APPOINTMENT
CONFIRMCANCELLATION RE-SCHEDULE
SURGERY
N N
Y
BILLING
COUNTER

6. Page 6
Medi-InfotecPharmacy
PHARMACY
ORDER
DISPENSE
PREPARATION
MANUAL
DISPENSE
BILLING
COUNTER

7. Page 7
Medi-InfotecBilling
SERVICES
PROVIDED
INVOICE
CREDIT
PATIENT
SELF PATIENT
CREDIT
APPROVAL
PAYMENT BY
INSURANCE (or)
CORPORATE
PAYMENT BY
SELF
N
Y
Y
N

8. Page 8
Medi-InfotecAuto Dispense
AUTO DISPENSE
ORDER
DISPENSE
PREPARATION
AUTO DISPENSE
BILLING
COUNTER

9. Page 9
Medi-InfotecInventory - PR
PURCHASE
REQUEST
APPROVAL
PURCHASE
ORDER
APPROVAL
GOODS
RECEIVED NOTE
APPROVAL
STOCK
APPROVED
REJECTED
REJECTED
REJECTED
N
Y
N
Y
N
Y

10. Page 10
Medi-InfotecInventory - SR
STOCK
REQUEST
APPROVAL
STOCK
AVAILABLE
STOCK
TRANSFER
APPROVAL
STOCK
ALLOTMENT
STOCK
CONSUMPTION
STOCK
DEPLETION
REJECTED
PURCHASE
REQUEST
REJECTED
N
Y
N
Y
N
Y

11. Page 11
Medi-InfotecCredit Note
INVOICE
COMPLETED
PAYMENT
DISCOUNT
CREDIT NOTE
ENTRY
DEPOSIT
PAYMENT
ADJUSTMENT
N Y
ITEMS
RETURNED
DISCOUNT
STOCK
ADJUSTMENT
CREDIT NOTE
ENTRY
DEPOSIT
CREDIT NOTE
ENTRY
DEPOSIT
REFUND
REFUND
Y
N

12. Page 12
Medi-InfotecInventory Return
EXPIRY RETURN
PURCHASE
RETURN
APPROVAL REJECTED APPROVAL
RETURN TO
SUPPLIER
LOSS TO
ACCOUNTS
STOCK
RETURNED
RETURN TO
SUPPLIER
LOSS TO
ACCOUNT
N
Y
N
Y
N
Y
N
Y