A day in the life of a ux designer

A day in the life of a UX Designer Joanne Richardson 26th July 2010 SuperUX

 User Experience Designer at Orange Bus  Over 3 ½ years in UX and user research  Always been a passion since University  Worked on some pretty exciting projects! TV Licensing, Nexus, Sage

A dedicated team Not distracted by how it will look or be built at the important planning phase. Backed up by research Creates an informed design. Saves money Changes at the start are cheap.

I give up, I can’t find what I want! I don’t know what I’ve done wrong. Grr! 15 steps! I don’t have time for this.

Inform the design Apply best practice Problem solve early Focus the project

...and beyond!

The more we know upfront, the better we can plan, design and reduce costly changes later on

Listen to Stories  Personas (whole team understands the audience)  Analytics (look for patterns & problem areas)  Ethnography (observation in a persons own environment)  Client research (e.g. call centre stats, surveys)

 Stories and experience  Business needs & goals  Competitor Analysis  Content Audit  Requirements Gathering

 Prioritise Requirements What's achievable?  Experience Statement Ethos of the project  Design Principles User & business needs combined  Gap Analysis Where are we now and where do we want to be?

 See the whole issue  Knowledge gathered informs the design  Strategy focuses it

 Structure of the website  Labelling  Plan for content early!

 Lots of Sketches  Wireframes  Documentation

 Documentation  Quality Assurance  Content Curation  Project Focus

 Usability Testing  Track Analytics  Always looking to improve

 You can’t do everything  UX can fit any budget Its about picking the things that will give the greatest benefit

http://www.supermondays.org	209
http://www.orangebus.co.uk	99
http://joanne.posterous.com	9
http://joanneux.co.uk	7
http://obd7.orangebusdev.co.uk	7
http://www.supermondays.co.uk	2

A day in the life of a ux designer

by Joanne Richardson on Jul 28, 2010

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A day in the life of a ux designer — Presentation Transcript