Nancy Wojack is a user experience researcher looking for opportunities to help companies develop easy-to-use products that meet customer needs. She has experience leading research for an operational intelligence software platform, developing usability tools and training, and researching customer needs for industrial marking solutions.
Democratising UX: how to spread user research education and insights throughout your organisation
With demand for UX insights within organisations outstripping the capacity of UX teams to deliver research, there is a growing need for greater UX knowledge and capability across different functions within businesses. But how do you spread user research beyond the walls of your UX research team? What is the value of everyone having access to UX insights—or having the ability to run research themselves?
On 26th March, we gathered a range of speakers to share their successes, challenges and expert advice around democratising UX. Learn from a variety of different perspectives on the topic, and have the opportunity to share your own experiences with the community.
Lee Duddell educates the audience on 'Common Mistakes Rookies Make When Testing (and How to Overcome Them)’.
Many analyses of developing compelling user experiences (UX) involve a theoretical understanding of key UX principles. However in this webinar, Belatrix´s UX experts Barbara Lipinski and Bruno Vilches, will provide a practical step-by-step guide through the UX process which we use at Belatrix. We will provide a case study of how we applied this process to a product.
What you will takeaway from this webinar:
* The principles and fundamentals underlying UX
* How to practically apply these principles to create a UX process
* Case study and our key learnings from applying the UX process
"What do you do?" is by far the most difficult question that any UX Designer can ever be asked. This presentation hopes to offer a bit more insight into what UX can involve and to share its benefits which can't normally be summed up easily.
Athens Ux meetup No 21, User Interviews, Dimitris NiavisDimitris Niavis
A short introduction to user interviews as a UX research method and a step by step presentation on how to perform this kind of research, via the Seque app case study.
How talking to users early on in the product discovery phase can help us steer away from assumptions-based decision making, uncover user pain points and opportunities.
Understanding Your Audiences | UX ResearchCourtney Clark
Learn about the importance of user experience (UX) and understanding your audiences! We will focus on how to understand what your users want and how they want it, and how to design and build tools and apps that actually get used.
You’ll learn:
- The importance of understanding your audiences
- What we need to know about your audiences to serve them well
- What UX research and tactics you can use at any project stage
Democratising UX: how to spread user research education and insights throughout your organisation
With demand for UX insights within organisations outstripping the capacity of UX teams to deliver research, there is a growing need for greater UX knowledge and capability across different functions within businesses. But how do you spread user research beyond the walls of your UX research team? What is the value of everyone having access to UX insights—or having the ability to run research themselves?
On 26th March, we gathered a range of speakers to share their successes, challenges and expert advice around democratising UX. Learn from a variety of different perspectives on the topic, and have the opportunity to share your own experiences with the community.
Lee Duddell educates the audience on 'Common Mistakes Rookies Make When Testing (and How to Overcome Them)’.
Many analyses of developing compelling user experiences (UX) involve a theoretical understanding of key UX principles. However in this webinar, Belatrix´s UX experts Barbara Lipinski and Bruno Vilches, will provide a practical step-by-step guide through the UX process which we use at Belatrix. We will provide a case study of how we applied this process to a product.
What you will takeaway from this webinar:
* The principles and fundamentals underlying UX
* How to practically apply these principles to create a UX process
* Case study and our key learnings from applying the UX process
"What do you do?" is by far the most difficult question that any UX Designer can ever be asked. This presentation hopes to offer a bit more insight into what UX can involve and to share its benefits which can't normally be summed up easily.
Athens Ux meetup No 21, User Interviews, Dimitris NiavisDimitris Niavis
A short introduction to user interviews as a UX research method and a step by step presentation on how to perform this kind of research, via the Seque app case study.
How talking to users early on in the product discovery phase can help us steer away from assumptions-based decision making, uncover user pain points and opportunities.
Understanding Your Audiences | UX ResearchCourtney Clark
Learn about the importance of user experience (UX) and understanding your audiences! We will focus on how to understand what your users want and how they want it, and how to design and build tools and apps that actually get used.
You’ll learn:
- The importance of understanding your audiences
- What we need to know about your audiences to serve them well
- What UX research and tactics you can use at any project stage
Human-Computer Interaction and agile practices in software
engineering are not two separate domains, but rather agile is a work principle that is applied in software development, of which user interface design represents a significant part. Agile projects could require such an approach, which typically iterates on the user interface using low-fidelity prototypes. This paper motivates, presents, and assess capabilities of a software for collaborative sketching of user interfaces on multiple surfaces of interaction, ranging from mobile phones to wall screens. We proposes a Collaborative User Centered Design (CUCD) method for user interface prototyping to supporting cross-surface collaboration by sketching, enabling fast, flexible, intuitive and reusable prototype.
Slides from a workshop on how startups should incorporate design into product development, how to effectively work and communicate with designers, and how to use common design tools such as Sketch, Invision and Principle.
UX STRAT USA, Mike Hubler and Tim Klauda, "Changing the Culture of Consumer a...UX STRAT
Presentation at UX STRAT 2015 by Tim Klauda, Vice President of Global Digital Creative, Walt Disney Parks & Resorts; and Mike Hubler, User Experience Program Manager, Northrop Grumman Corporation
Designing User-Centered Digital Experiences
Explore the process of designing intuitive and engaging digital experiences during this presentation. From conducting thorough research and analysis to understand user needs and business goals, to creating wireframes, prototypes, and final interfaces, this process is designed to create user-centered solutions. Learn how a focus on the user drives each step and leads to successful digital products.
Mobile Center of Excellence is perfect for organizations looking to ensure the long-term success of their mobile strategies and Applications. It’s built to help you create and define the building blocks of a successful Center of Excellence for Mobile.
Mobile UX COE Strategists will work with your team to understand your current state readiness, build a vision for the Mobile Center of Excellence within your organization, and define the requirements for standing up a Mobile COE. Beyond just the components of a Center of Excellence, helps team creates a realistic roadmap for COE creation based on the people, process, and technology maturity within your business
This proposal of work contains details and samples of the user centric design process I follow. I have been trying to find a good graph that represents the process, but at the end I have decided to make my own! ;)
Watch recordings of engaging talks, like my recent guest lecture at Vellore Institute of Technology, where I covered Interaction Design models, Interfaces, and the impact of AI on UX research and UI designing. Join me as we explore the fascinating world of design and technology, and discover how they intersect to create innovative and user-centric solutions.
Lecture recording YouTube link - https://www.youtube.com/watch?v=WdMV7Z-oAtk
I covered following topics-
* Interaction Design
Design Models - Cooper's Goal-Directed Design & Double Diamond model
Types of Interfaces - GUI, Voice, Gesture-Based Interfaces & Zero UI interfaces
How Ai is helping a UI/UX designer?
UX/UI & Ai -
Chat GPT - For user research, copywriting, user flow & persona creation
Mid Journey & Firefly for image creations
Musho.ai for quick landing page
Other tools - Font Joy & Font Pair, color.adobe.com, uizard.io
Video Ai - Text to video, Image to video & Video to video
"Ai will not replace you, but the person using AI will…"
Human-Computer Interaction and agile practices in software
engineering are not two separate domains, but rather agile is a work principle that is applied in software development, of which user interface design represents a significant part. Agile projects could require such an approach, which typically iterates on the user interface using low-fidelity prototypes. This paper motivates, presents, and assess capabilities of a software for collaborative sketching of user interfaces on multiple surfaces of interaction, ranging from mobile phones to wall screens. We proposes a Collaborative User Centered Design (CUCD) method for user interface prototyping to supporting cross-surface collaboration by sketching, enabling fast, flexible, intuitive and reusable prototype.
Slides from a workshop on how startups should incorporate design into product development, how to effectively work and communicate with designers, and how to use common design tools such as Sketch, Invision and Principle.
UX STRAT USA, Mike Hubler and Tim Klauda, "Changing the Culture of Consumer a...UX STRAT
Presentation at UX STRAT 2015 by Tim Klauda, Vice President of Global Digital Creative, Walt Disney Parks & Resorts; and Mike Hubler, User Experience Program Manager, Northrop Grumman Corporation
Designing User-Centered Digital Experiences
Explore the process of designing intuitive and engaging digital experiences during this presentation. From conducting thorough research and analysis to understand user needs and business goals, to creating wireframes, prototypes, and final interfaces, this process is designed to create user-centered solutions. Learn how a focus on the user drives each step and leads to successful digital products.
Mobile Center of Excellence is perfect for organizations looking to ensure the long-term success of their mobile strategies and Applications. It’s built to help you create and define the building blocks of a successful Center of Excellence for Mobile.
Mobile UX COE Strategists will work with your team to understand your current state readiness, build a vision for the Mobile Center of Excellence within your organization, and define the requirements for standing up a Mobile COE. Beyond just the components of a Center of Excellence, helps team creates a realistic roadmap for COE creation based on the people, process, and technology maturity within your business
This proposal of work contains details and samples of the user centric design process I follow. I have been trying to find a good graph that represents the process, but at the end I have decided to make my own! ;)
Watch recordings of engaging talks, like my recent guest lecture at Vellore Institute of Technology, where I covered Interaction Design models, Interfaces, and the impact of AI on UX research and UI designing. Join me as we explore the fascinating world of design and technology, and discover how they intersect to create innovative and user-centric solutions.
Lecture recording YouTube link - https://www.youtube.com/watch?v=WdMV7Z-oAtk
I covered following topics-
* Interaction Design
Design Models - Cooper's Goal-Directed Design & Double Diamond model
Types of Interfaces - GUI, Voice, Gesture-Based Interfaces & Zero UI interfaces
How Ai is helping a UI/UX designer?
UX/UI & Ai -
Chat GPT - For user research, copywriting, user flow & persona creation
Mid Journey & Firefly for image creations
Musho.ai for quick landing page
Other tools - Font Joy & Font Pair, color.adobe.com, uizard.io
Video Ai - Text to video, Image to video & Video to video
"Ai will not replace you, but the person using AI will…"
Knowing that a problem exists is one thing. Knowing how to solve it efficiently and cost-effectively is another. Discover the core foundational requirements in UX and Design Thinking that are vital to the success of an application that gets optimal buy-in from your users. If you're looking to optimize data visualizations, dashboards, and reports for effective communication of key business metrics, this will put you on the right track.
User experience (UX) is the basis for all Web activity, and thus underpins everything we do in Web design and development. Successful projects bake UX in from the ground up, from discovery through planning, iteration, testing and deployment. No matter how beautiful our code may be, of what use is it if it’s irrelevant to our users?
Book Formatting: Quality Control Checks for DesignersConfidence Ago
This presentation was made to help designers who work in publishing houses or format books for printing ensure quality.
Quality control is vital to every industry. This is why every department in a company need create a method they use in ensuring quality. This, perhaps, will not only improve the quality of products and bring errors to the barest minimum, but take it to a near perfect finish.
It is beyond a moot point that a good book will somewhat be judged by its cover, but the content of the book remains king. No matter how beautiful the cover, if the quality of writing or presentation is off, that will be a reason for readers not to come back to the book or recommend it.
So, this presentation points designers to some important things that may be missed by an editor that they could eventually discover and call the attention of the editor.
Hello everyone! I am thrilled to present my latest portfolio on LinkedIn, marking the culmination of my architectural journey thus far. Over the span of five years, I've been fortunate to acquire a wealth of knowledge under the guidance of esteemed professors and industry mentors. From rigorous academic pursuits to practical engagements, each experience has contributed to my growth and refinement as an architecture student. This portfolio not only showcases my projects but also underscores my attention to detail and to innovative architecture as a profession.
Transforming Brand Perception and Boosting Profitabilityaaryangarg12
In today's digital era, the dynamics of brand perception, consumer behavior, and profitability have been profoundly reshaped by the synergy of branding, social media, and website design. This research paper investigates the transformative power of these elements in influencing how individuals perceive brands and products and how this transformation can be harnessed to drive sales and profitability for businesses.
Through an exploration of brand psychology and consumer behavior, this study sheds light on the intricate ways in which effective branding strategies, strategic social media engagement, and user-centric website design contribute to altering consumers' perceptions. We delve into the principles that underlie successful brand transformations, examining how visual identity, messaging, and storytelling can captivate and resonate with target audiences.
Methodologically, this research employs a comprehensive approach, combining qualitative and quantitative analyses. Real-world case studies illustrate the impact of branding, social media campaigns, and website redesigns on consumer perception, sales figures, and profitability. We assess the various metrics, including brand awareness, customer engagement, conversion rates, and revenue growth, to measure the effectiveness of these strategies.
The results underscore the pivotal role of cohesive branding, social media influence, and website usability in shaping positive brand perceptions, influencing consumer decisions, and ultimately bolstering sales and profitability. This paper provides actionable insights and strategic recommendations for businesses seeking to leverage branding, social media, and website design as potent tools to enhance their market position and financial success.
Dive into the innovative world of smart garages with our insightful presentation, "Exploring the Future of Smart Garages." This comprehensive guide covers the latest advancements in garage technology, including automated systems, smart security features, energy efficiency solutions, and seamless integration with smart home ecosystems. Learn how these technologies are transforming traditional garages into high-tech, efficient spaces that enhance convenience, safety, and sustainability.
Ideal for homeowners, tech enthusiasts, and industry professionals, this presentation provides valuable insights into the trends, benefits, and future developments in smart garage technology. Stay ahead of the curve with our expert analysis and practical tips on implementing smart garage solutions.
Expert Accessory Dwelling Unit (ADU) Drafting ServicesResDraft
Whether you’re looking to create a guest house, a rental unit, or a private retreat, our experienced team will design a space that complements your existing home and maximizes your investment. We provide personalized, comprehensive expert accessory dwelling unit (ADU)drafting solutions tailored to your needs, ensuring a seamless process from concept to completion.
Коричневый и Кремовый Деликатный Органический Копирайтер Фрилансер Марке...
Nancy wojack portfolio
1. Nancy Wojack
User Researcher
Hello. I am looking for opportunities to use my skills as
a UX researcher to help you develop products that are
easy-to-use while meeting your customer needs.
1
nancywojack@gmail.com
www.Nancy-Wojack@linkedin.com
2. Project Showcase: User Research & Design Operations
3 key projects:
Operational Intelligence
Understand customer problems and
deliver a software platform to
monitor and track IT assets.
Role: Lead Researcher
System Usability Scale (SUS)
Developed usability tools and trained a
global user experience design team.
Role: Project Manager / Researcher
Printer End-to-End (E2E)
Research to understand customer
needs and clarify strategies to deliver
world-class industrial marking solutions.
Role: Researcher
nancywojack@gmail.com www.Nancy-Wojack@linkedin.com
3. Previous IT asset management solutions had low success.
Kicked-off the project with a face-to-face workshop to align
on and prioritize customer problems and opportunities.
Prioritized and conducted customer research to
understand the top customer problems and needs. Designed,
developed, and validated Operational Intelligence.
P R O J E C T S U M M A R Y
Lead Researcher for all generative research
and customer workshops/visits. Principal
researcher and co-project design manager
during two phases of Agile development.
M Y R O L E
Operational
Intelligence
Understand customer problems; feedback on concepts; user validation
Problem
Operational Intelligence is a cloud-based software solution that
allows customers to manage devices, monitor performance, and
keep software and security up-to-date.
Customers can:
• Know about potential issues with assets before they fail
and increase device up-time and availability
• Know the location of their assets sooner and more reliably
• Reduce wasteful spend on unnecessary equipment
W H A T P R O B L E M S D I D W E S O L V E ?
nancywojack@gmail.com www.Nancy-Wojack@linkedin.com
4. Our User Experience Design team wanted to establish
standard metrics to report to Honeywell executives and our
design partners. Our Leadership selected the System
Usability Scale (SUS) metric. Developed the tools, forms,
and shared database that were required in order to execute
this initiative.
P R O J E C T S U M M A R Y
Project Manager and Researcher to develop,
create, and publish System Usability Scale
tools and global training for a team of over 60
user experience design professionals.
M Y R O L E
System Usability
Scale (SUS)
Developed SUS tools and trained a global design team
Problem
The User Experience Design Director mandated that we would
use SUS as a metric to evaluate usability starting in 2019. There
were no easy, intuitive forms available for a global team.
• Developed the tools – System Usability questionnaire in
English and Chinese to use in-person or remotely
• Trained a global team of 60+
• Launched a team SUS Excel database for central reporting
W H A T P R O B L E M S D I D W E S O L V E ?
nancywojack@gmail.com www.Nancy-Wojack@linkedin.com
5. We were no longer #1 in Industrial Marking Solutions
(printers). The printer end-to-end program started with deep
and broad Observational Voice of the Customer (OVoC)
research; translated the discovered customer needs into
operational criteria; developed novel concepts and solutions;
and set out the calls to actions to win.
P R O J E C T S U M M A R Y
Researcher for customer visits, design jams,
and workshops. Subject Matter Expert (SME)
provided training and knowledge of
Honeywell/Intermec printers and customers.
M Y R O L E
Printer End-to-End
Project
R es ear c h c us tomer needs ; Str ategies to deliver w or ld - c las s indus tr ial mar k ing s olutions
Problem
These 3 initiatives were key to the printer end-to-end experience:
• Enable customers to be aware of and perceive the value of
printer offerings and solutions
• Enable customers to find solutions that meet their needs
and fit into their current environment
• Enable customers to put human-readable or machine-
scannable marks on objects so they can be tracked,
routed, and organized
W H A T P R O B L E M S D I D W E S O L V E ?
nancywojack@gmail.com www.Nancy-Wojack@linkedin.com
6. 6
User Experience Researcher | Design Operations
I was born at Hamilton Air Force Base just north of San Francisco, CA.
After a few moves around the United States, we settled in Lynnwood, WA. I
have a big family with lots of super fun great nieces and nephews. The
best part of having kids around is all the really cool toys I get to test out!
My Bachelor’s degree is in Geography/Cartography and I am constantly
amazed at how much the design elements for making maps apply in the
world of user interface design. During my career, I have always maintained
focus on making products that are easy to use, so I was excited to be a
part of the founding User Interface team at Intermec, becoming part of the
Honeywell User Experience design team in 2013!
I love sports of almost all kinds – playing and watching! My favorites sports
are softball, skiing, and basketball and I am still active in sports. I am also a
long-time 5th Avenue Theater season ticket holder and a huge Disney fan.
Nancy Wojack
A little about me
nancywojack@gmail.com
www.Nancy-Wojack@linkedin.com
