Accelerate Business Velocity with NetSuite and Salesforce Integration

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In the world of Enterprise IT, companies are running more of their business in the cloud due to its cost-effectiveness and agility. To do this, organizations are adopting cloud solutions that allow them to run their front-office and back-office while remaining connected with all of their existing on-premise applications.

Leading companies are choosing an enterprise stack with Salesforce for CRM and NetSuite for ERP with Informatica Cloud as the integration layer.

In this webinar, you will learn:

1) How the Australian Institute of Management deployed Salesforce and NetSuite as part of a multimillion dollar IT transformation project
2) Why a vertical approach to cloud ERP results in the most optimal results for companies
3) A blueprint for integration, when deploying enterprise-grade cloud apps

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  • The front office is where most companies differentiate and innovate with customer engagement, and where business requirements change much more frequently.Front Office: Differentiate and innovate to drive your business valueBack Office: Standardize to run your business operations
  • The front office is where most companies differentiate and innovate with customer engagement, and where business requirements change much more frequently.Front Office: Differentiate and innovate to drive your business valueBack Office: Standardize to run your business operations
  • The front office is where most companies differentiate and innovate with customer engagement, and where business requirements change much more frequently.Front Office: Differentiate and innovate to drive your business valueBack Office: Standardize to run your business operations
  • http://www.kpmg.com/Global/en/IssuesAndInsights/ArticlesPublications/cloud-service-providers-survey/Documents/the-cloud-takes-shape-v4.pdf
  • AIM migrated their Sydney office off their legacy on-premise ERP application to NetSuite and their legacy on-premise CRM to SalesforceWith a small IT team, did not want to write custom code every time a change needed to be madeSolution: AIM sales reps have a complete view of membership information in SalesforceMembership information kept in perfect synch between Salesforce and NetSuiteInformation from Salesforce is replicated into an in-house database using Informatica Cloud for advanced reportingThe Future: Looking to use integration solution as a blueprint to roll out Salesforce and NetSuite to other offices
  • Accelerate Business Velocity with NetSuite and Salesforce Integration

    1. 1. @infacloud Accelerate Business Velocity with NetSuite and Salesforce Integration Ajay Gandhi, VP Product Marketing, Informatica Cloud Amede Hungerford, VP Partner Marketing, NetSuite
    2. 2. Agenda • Why SaaS Adoption is Taking Off • An Agile Cloud Solution for Every Process • NetSuite Cloud ERP • Informatica Cloud Platform • Customer Example: Australian Institute of Management • Q & A
    3. 3. Drivers for SaaS Adoption 3 Source: KPMG, “Global cloud survey: the implementation challenge”, 2013 Key objectives behind approach to cloud adoption
    4. 4. Your Business is all about Optimal Processes 4 Campaign Management Salesforce Automation Benefits Planning Lead Automation Product Configuration Pricing Management Invoicing Billing Accounts Receivable Cash Management Employee On- boarding General Ledger Accounts Payable Revenue Recognition Payroll Processing Recruiting Performance Management Customer Support Product Planning Shipping Order Management Supply Chain Management Procurement Inventory Management
    5. 5. Many Processes Are Moving to the Cloud 5 Campaign Management Salesforce Automation Benefits Planning Lead Automation Product Configuration Pricing Management Invoicing Billing Accounts Receivable Cash Management Employee On- boarding General Ledger Accounts Payable Revenue Recognition Payroll Processing Recruiting Performance Management Customer Support Product Planning Shipping Order Management Supply Chain Management Procurement Inventory Management
    6. 6. Front-office Processes Have Led Cloud Adoption 6 Campaign Management Salesforce Automation Benefits Planning Lead Automation Product Configuration Pricing Management Invoicing Billing Accounts Receivable Cash Management Employee On- boarding General Ledger Accounts Payable Revenue Recognition Payroll Processing Recruiting Performance Management Customer Support Product Planning Shipping Order Management Supply Chain Management Procurement Inventory Management
    7. 7. Lead-to-Cash Cloud CRM Cloud ERP Cloud Integration Customer-Facing Requirements Change Frequently Leads Cash Legacy Apps On-premise Apps Databases Orders
    8. 8. You Need a Cloud Solution That is Equally Agile 8 Legacy Apps On-premise Apps Databases Leads Cash Orders Lead-to-Cash
    9. 9. For Every Process … 9 Legacy Apps On-premise Apps Databases
    10. 10. NetSuite: Quick take World’s most deployed cloud ERP Used by 20,000+ organizations Fastest growing top 10 ERP Used across 100+ countries Top 10 Cloud Companies to Watch Founded 1998 Publicly traded on NYSE: “N” Offices in 10 countries 2400+ employees $414.5M revenue in FY13 (34% Growth) #1 Cloud ERP Suite Industry Recognition Background Performance Fastest Growing Top 10 FMS Vendor 3rd Year Running Best Financial Management Best Cloud Infrastructure
    11. 11. CEO CFO Sales Rep/ Manager Support Manager Ecommerce Manager Shipping Manager Customers Vendors Partners ECOMMERCE PSA ERP CRM+SINGLE DATA SOURCE One System for Running a Business
    12. 12. AMERICAS APACEMEA Worldwide HQ Cloud Global Business Management
    13. 13. ECOMMERCE PSA ERP CRM+SINGLE DATA SOURCE Cloud Global Business Management
    14. 14. 14 Comprehensive Cloud ERP
    15. 15. Increased Order Fulfilment Efficiency Reduced Time Devoted to Accounting Reduction in Development Costs Less IT Costs Than On-premise Solutions Employee Productivity Increase Productivity Gain from CSRs 50% 50% 80% 50% 20% 20% Benefits Realized by NetSuite Customers
    16. 16. Vertical Customization via SuiteCloud Platform • Graphical customization • Workflow management • Web services • Open scripting • Analytics • Lifecycle management 16
    17. 17. Platform Drives Rich Vertical Solutions 17 ECOMMERCE PSA ERP CRM+SINGLE DATA SOURCE Wholesale / Distribution
    18. 18. 18 SuiteCloud Developer Community 18 7,000+ Developers 150+ Select Partners 23,000+ SuiteApps Installed
    19. 19. The #1 Cloud ERP for Every Business #1 for Software #1 for Wholesale/ Distribution #1 for Manufacturing #1 for Services #1 for Etail/Retail #1 for Enterprises
    20. 20. Integration Is The Catalyst for Cloud Adoption 20 Source: KPMG, “Global cloud survey: the implementation challenge”, 2013 Key challenges of your approach to cloud adoption?
    21. 21. Informatica Cloud Platform Cloud Integration and Data Management Cloud Data Quality Cloud Master Data Management Cloud Process Automation Cleanse and De-Dupe Visualize Relationships Improve User Experience Leverage Existing Systems Cloud Integration Secure Sandbox Cloud Test Data Management You Need More Than Just Integration
    22. 22. A Leader in Cloud and Hybrid IT Integration Forrester Wave™: Hybrid2 Integration, Q1 2014: Wide Integration The Forrester Wave™ is copyrighted by Forrester Research, Inc. Forrester and Forrester Wave™ are trademarks of Forrester Research, Inc. The Forrester Wave™ is a graphical representation of Forrester's call on a market and is plotted using a detailed spreadsheet with exposed scores, weightings, and comments. Forrester does not endorse any vendor, product, or service depicted in the Forrester Wave. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change.
    23. 23. Hundreds of Connectors
    24. 24. #1 Cloud Integration & Data Management Solution 60B+ Processing over sixty BILLION transactions/month 2000+ Trusted by over 2000 customers Only vendor with offerings in every sub category of “IT & Administration”. Only vendor to win award for 5 consecutive years Used by Tier-1 consulting partners The broadest range of universal connectivity
    25. 25. Agile Cloud Integration for CRM to ERP 25 “We started by implementing Salesforce for CRM, and NetSuite for cloud ERP in the Sydney office and needed both applications to talk to one another seamlessly. Informatica Cloud was instrumental in making this happen on time and under budget.” Closed Opportunity Generate Order Return Invoice Member Info Analytics Web Services Web Services
    26. 26. Q & A 26 Ajay Gandhi VP Product Marketing Amede Hungerford VP Partner Marketing

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