SlideShare a Scribd company logo
1 of 20
Download to read offline
TRENDS IN DIGITAL PR
14 April 2011                                  case studies




Hill & Knowlton Confidential and Proprietary        1
AGENDA in 2011
 Digital Media




          • The Digital Landscape
          • Uses of Digital
          • Emerging Trends
          • Is It Working?




Hill & Knowlton Confidential and Proprietary   2
DEFINING DIGITAL MEDIA 2011
 Defining Social Media




  Something
   Happens


              Journalists
               Bloggers
              Observers




                            3
THE DIGITAL2011
  Digital Media in LANDSCAPE IN 2011

    The old sources of influence are no longer sufficient
                Facebook has over 500 million active users, 50% log on every day
                150 years of YouTube video consumed every day on Facebook
                Over 460,000 new Twitter accounts are created daily




     Ref: Quantcast                                    4
TRENDS INinDIGITAL PR
  Digital Media 2011




          Organizations and companies are using digital:
          1. To achieve additional business goals
          2. To provide tools rather than only content
          3. To better explain difficult concepts
          4. To better capitalize on moments




Hill & Knowlton Confidential and Proprietary   5
1. Digital Media in 2011 APPROACH
    A WHOLISTIC

                                                                   Consumers




                                               Media                                        Clients




                                                                Digital
                                                               Strategy
                                      Alumni                                                     Recruits




                                                       Employees               Regulators


Hill & Knowlton Confidential and Proprietary                         6
1. Digital Media in ADDITIONAL BUSINESS GOALS
    ACHIEVE 2011
          Media Relations: General Electric




                          Respond directly to other influentials in media, not just individuals



Hill & Knowlton Confidential and Proprietary               7
1. Digital Media in ADDITIONAL BUSINESS GOALS
    ACHIEVE 2011
          Customer Service: Comcast




                                    Conduct direct customer service with a personal face



Hill & Knowlton Confidential and Proprietary                 8
1. Digital Media in ADDITIONAL BUSINESS GOALS
    ACHIEVE 2011
          Internal Collaboration: IBM




                                               Facilitate open, internal collaboration



Hill & Knowlton Confidential and Proprietary                      9
2. Digital Media in 2011
    PROVIDE DIGITAL TOOLS
          Connecting on and offline activity: Nike+




Hill & Knowlton Confidential and Proprietary      10
2. Digital Media in 2011
    PROVIDE DIGITAL TOOLS
          Tools for conducting everyday activities: PNC, American Express




                                                             American Express has 8 iPhone apps
                                                             featuring different tools




Hill & Knowlton Confidential and Proprietary     11
2. Digital Media in 2011
    PROVIDE DIGITAL TOOLS
          Electric Car: BMW




Hill & Knowlton Confidential and Proprietary   12
3. Digital Media in DIFFICULT CONCEPTS
    EXPLAIN 2011
          Financial Reform: The White House




Hill & Knowlton Confidential and Proprietary   13
3. Digital Media in DIFFICULT CONCEPTS
    EXPLAIN 2011
          Interactive tools to explain complex information: NYTimes, Kiplinger




Hill & Knowlton Confidential and Proprietary      14
3. EXPLAIN DIFFICULT CONCEPTS




                      15
4. Digital Media in 2011 MOMENTS
    CAPITALIZE ON
          Mobilize supporters, quickly and en masse: Avaaz in India, Livingsocial




      Hundreds of thousands of signatures in a
      matter of days                             More than $2 million raised in 24 hours


Hill & Knowlton Confidential and Proprietary          16
4. Digital Media in 2011 MOMENTS
    CAPITALIZE ON
          Generating Viral Growth: Organizing for America




          Over 500,000 new free supporters




Hill & Knowlton Confidential and Proprietary    17
4. Digital Media in 2011 MOMENTS
    CAPITALIZE ON
          Mobile Petitions: Rio Governor Sergio Cabral




                                               100,000 petitions signed in 24 hours


Hill & Knowlton Confidential and Proprietary                        18
IS Digital Media in 2011
   IT WORKING?
           How do we track against core business goals?




 Hill & Knowlton Confidential and Proprietary   19
Questions?
                  case studies
Andrew.Bleeker@hillandknowlton.com




                                     20

More Related Content

Viewers also liked (20)

Poker Icons Sponsorship insight
Poker Icons Sponsorship insightPoker Icons Sponsorship insight
Poker Icons Sponsorship insight
 
Poker Icons Sponsorship Insight
Poker Icons Sponsorship InsightPoker Icons Sponsorship Insight
Poker Icons Sponsorship Insight
 
Failed Mega Events As Urban Development Engines?
Failed Mega Events As Urban Development Engines?Failed Mega Events As Urban Development Engines?
Failed Mega Events As Urban Development Engines?
 
The swedish model(s)
The swedish model(s)The swedish model(s)
The swedish model(s)
 
The swedish model of public administration
The swedish model of public administrationThe swedish model of public administration
The swedish model of public administration
 
A crise de 1929
A crise de 1929A crise de 1929
A crise de 1929
 
Preparação acadêmica
Preparação acadêmicaPreparação acadêmica
Preparação acadêmica
 
Nazismo e racismo
Nazismo e racismoNazismo e racismo
Nazismo e racismo
 
Interações culturais
Interações culturaisInterações culturais
Interações culturais
 
Pago de tributos
Pago de tributosPago de tributos
Pago de tributos
 
Derechos sexuales y reproductivos
Derechos sexuales y reproductivosDerechos sexuales y reproductivos
Derechos sexuales y reproductivos
 
Tutorial porcelana
Tutorial porcelanaTutorial porcelana
Tutorial porcelana
 
Examen (andrés samaniego) 1 mensual
Examen (andrés samaniego) 1 mensualExamen (andrés samaniego) 1 mensual
Examen (andrés samaniego) 1 mensual
 
Alfabeto
AlfabetoAlfabeto
Alfabeto
 
Que es una empresay sus tipos
Que es una empresay sus tiposQue es una empresay sus tipos
Que es una empresay sus tipos
 
495 poster
495 poster495 poster
495 poster
 
Dmitry krivitsky web
Dmitry krivitsky web Dmitry krivitsky web
Dmitry krivitsky web
 
Jesus rivera león dn13
Jesus rivera león dn13Jesus rivera león dn13
Jesus rivera león dn13
 
Diapositiva 12
Diapositiva 12Diapositiva 12
Diapositiva 12
 
Relatório Campanha de Crowdfunding Casa do Contador de Histórias
Relatório Campanha de Crowdfunding Casa do Contador de HistóriasRelatório Campanha de Crowdfunding Casa do Contador de Histórias
Relatório Campanha de Crowdfunding Casa do Contador de Histórias
 

Similar to HK D2 Amsterdam - Hill&Knowlton Digital

Zig Marketing Digtial Roadmap 2013
Zig Marketing Digtial Roadmap 2013Zig Marketing Digtial Roadmap 2013
Zig Marketing Digtial Roadmap 2013Zig Marketing, Inc
 
Sxse1 hammersmith final
Sxse1 hammersmith finalSxse1 hammersmith final
Sxse1 hammersmith finalRob Bartlett
 
Future Of Advertising Webinar Full Deck
Future Of Advertising Webinar Full DeckFuture Of Advertising Webinar Full Deck
Future Of Advertising Webinar Full DeckTroy Centazzo
 
ProSiebenSat.1 presentation + CoCollage slides
ProSiebenSat.1 presentation + CoCollage slidesProSiebenSat.1 presentation + CoCollage slides
ProSiebenSat.1 presentation + CoCollage slidesTyler Phillipi
 
Strategies for selling social media to target audiences in your organization ...
Strategies for selling social media to target audiences in your organization ...Strategies for selling social media to target audiences in your organization ...
Strategies for selling social media to target audiences in your organization ...Prescient Digital Media
 
#Barillagoesdigital: the digital transformative journey - Alessandra Ardrizzoia
#Barillagoesdigital: the digital transformative journey - Alessandra Ardrizzoia#Barillagoesdigital: the digital transformative journey - Alessandra Ardrizzoia
#Barillagoesdigital: the digital transformative journey - Alessandra ArdrizzoiaOpenKnowledge srl
 
IAB - 2012 année du développement de la pub sur mobile
IAB - 2012 année du développement de la pub sur mobileIAB - 2012 année du développement de la pub sur mobile
IAB - 2012 année du développement de la pub sur mobileDenis Verloes
 
Social Media Readiness: Preparing for Intranet Success
Social Media Readiness: Preparing for Intranet SuccessSocial Media Readiness: Preparing for Intranet Success
Social Media Readiness: Preparing for Intranet Successmichaelmarchionda
 
Social Media Readiness: Preparing for Intranet Success
Social Media Readiness: Preparing for Intranet SuccessSocial Media Readiness: Preparing for Intranet Success
Social Media Readiness: Preparing for Intranet SuccessPrescient Digital Media
 
Camerjam mobile marketing finance masterclass millenial media
Camerjam mobile marketing finance masterclass millenial mediaCamerjam mobile marketing finance masterclass millenial media
Camerjam mobile marketing finance masterclass millenial mediaJames Cameron
 
Be prepared to leverage social in the digital era abca cwia
Be prepared to leverage social in the digital era abca cwiaBe prepared to leverage social in the digital era abca cwia
Be prepared to leverage social in the digital era abca cwiaCohn & Wolfe
 
Digital Media in China
Digital Media in ChinaDigital Media in China
Digital Media in ChinaIzam Ryan
 
Digital KM Transformation
Digital KM TransformationDigital KM Transformation
Digital KM TransformationSIKM
 
Creative Strategy - Simon Conlin - March 2015
Creative Strategy - Simon Conlin - March 2015Creative Strategy - Simon Conlin - March 2015
Creative Strategy - Simon Conlin - March 2015Simon Conlin
 
Babelfish Articles Dec 2011
Babelfish Articles Dec 2011Babelfish Articles Dec 2011
Babelfish Articles Dec 2011Brian Crotty
 
Gridley's Guide to Digital NY -- January 2012
Gridley's Guide to Digital NY -- January 2012Gridley's Guide to Digital NY -- January 2012
Gridley's Guide to Digital NY -- January 2012Linda Gridley
 

Similar to HK D2 Amsterdam - Hill&Knowlton Digital (20)

15. d2 global andrew bleeker h&k
15. d2 global andrew bleeker h&k15. d2 global andrew bleeker h&k
15. d2 global andrew bleeker h&k
 
Zig Marketing Digtial Roadmap 2013
Zig Marketing Digtial Roadmap 2013Zig Marketing Digtial Roadmap 2013
Zig Marketing Digtial Roadmap 2013
 
Using Social Media to Achieve Management Goals
Using Social Media to Achieve Management GoalsUsing Social Media to Achieve Management Goals
Using Social Media to Achieve Management Goals
 
Sxse1 hammersmith final
Sxse1 hammersmith finalSxse1 hammersmith final
Sxse1 hammersmith final
 
Future Of Advertising Webinar Full Deck
Future Of Advertising Webinar Full DeckFuture Of Advertising Webinar Full Deck
Future Of Advertising Webinar Full Deck
 
ProSiebenSat.1 presentation + CoCollage slides
ProSiebenSat.1 presentation + CoCollage slidesProSiebenSat.1 presentation + CoCollage slides
ProSiebenSat.1 presentation + CoCollage slides
 
Strategies for selling social media to target audiences in your organization ...
Strategies for selling social media to target audiences in your organization ...Strategies for selling social media to target audiences in your organization ...
Strategies for selling social media to target audiences in your organization ...
 
#Barillagoesdigital: the digital transformative journey - Alessandra Ardrizzoia
#Barillagoesdigital: the digital transformative journey - Alessandra Ardrizzoia#Barillagoesdigital: the digital transformative journey - Alessandra Ardrizzoia
#Barillagoesdigital: the digital transformative journey - Alessandra Ardrizzoia
 
IAB - 2012 année du développement de la pub sur mobile
IAB - 2012 année du développement de la pub sur mobileIAB - 2012 année du développement de la pub sur mobile
IAB - 2012 année du développement de la pub sur mobile
 
Social Media Readiness: Preparing for Intranet Success
Social Media Readiness: Preparing for Intranet SuccessSocial Media Readiness: Preparing for Intranet Success
Social Media Readiness: Preparing for Intranet Success
 
Social Media Readiness: Preparing for Intranet Success
Social Media Readiness: Preparing for Intranet SuccessSocial Media Readiness: Preparing for Intranet Success
Social Media Readiness: Preparing for Intranet Success
 
Camerjam mobile marketing finance masterclass millenial media
Camerjam mobile marketing finance masterclass millenial mediaCamerjam mobile marketing finance masterclass millenial media
Camerjam mobile marketing finance masterclass millenial media
 
Case study: Nike Digital Strategy
Case study: Nike Digital StrategyCase study: Nike Digital Strategy
Case study: Nike Digital Strategy
 
Be prepared to leverage social in the digital era abca cwia
Be prepared to leverage social in the digital era abca cwiaBe prepared to leverage social in the digital era abca cwia
Be prepared to leverage social in the digital era abca cwia
 
Digital Media in China
Digital Media in ChinaDigital Media in China
Digital Media in China
 
Digital KM Transformation
Digital KM TransformationDigital KM Transformation
Digital KM Transformation
 
Creative Strategy - Simon Conlin - March 2015
Creative Strategy - Simon Conlin - March 2015Creative Strategy - Simon Conlin - March 2015
Creative Strategy - Simon Conlin - March 2015
 
Babelfish Articles Dec 2011
Babelfish Articles Dec 2011Babelfish Articles Dec 2011
Babelfish Articles Dec 2011
 
Digital marketing 101
Digital marketing 101Digital marketing 101
Digital marketing 101
 
Gridley's Guide to Digital NY -- January 2012
Gridley's Guide to Digital NY -- January 2012Gridley's Guide to Digital NY -- January 2012
Gridley's Guide to Digital NY -- January 2012
 

More from H&K Demystifying Digital

Hkd2 energy total - the elgin spill_brendan hodgson_h+k
Hkd2 energy total - the elgin spill_brendan hodgson_h+kHkd2 energy total - the elgin spill_brendan hodgson_h+k
Hkd2 energy total - the elgin spill_brendan hodgson_h+kH&K Demystifying Digital
 
Hkd2 energy the power of connecting_james mc_erlean_linkedin
Hkd2 energy the power of connecting_james mc_erlean_linkedinHkd2 energy the power of connecting_james mc_erlean_linkedin
Hkd2 energy the power of connecting_james mc_erlean_linkedinH&K Demystifying Digital
 
Hkd2 energy telling a complicated story_erik haaland_statoil
Hkd2 energy telling a complicated story_erik haaland_statoilHkd2 energy telling a complicated story_erik haaland_statoil
Hkd2 energy telling a complicated story_erik haaland_statoilH&K Demystifying Digital
 
Hkd2 energy statoil using linked_in_chris pratt_h+k
Hkd2 energy statoil using linked_in_chris pratt_h+kHkd2 energy statoil using linked_in_chris pratt_h+k
Hkd2 energy statoil using linked_in_chris pratt_h+kH&K Demystifying Digital
 
Hkd2 energy reputation management through social media_arve overland_h+k
Hkd2 energy reputation management through social media_arve overland_h+kHkd2 energy reputation management through social media_arve overland_h+k
Hkd2 energy reputation management through social media_arve overland_h+kH&K Demystifying Digital
 
Hkd2 energy reputation management through social media_arve overland_h+k
Hkd2 energy reputation management through social media_arve overland_h+kHkd2 energy reputation management through social media_arve overland_h+k
Hkd2 energy reputation management through social media_arve overland_h+kH&K Demystifying Digital
 
Hkd2 energy navigating rough seas_brendan hodgson_h+k
Hkd2 energy navigating rough seas_brendan hodgson_h+kHkd2 energy navigating rough seas_brendan hodgson_h+k
Hkd2 energy navigating rough seas_brendan hodgson_h+kH&K Demystifying Digital
 
Hkd2 energy empowering consumers via social media_nikki whiteman_which
Hkd2 energy empowering consumers via social media_nikki whiteman_whichHkd2 energy empowering consumers via social media_nikki whiteman_which
Hkd2 energy empowering consumers via social media_nikki whiteman_whichH&K Demystifying Digital
 
Hkd2 energy digital and crisis - lessons from the macondo spill response_tim ...
Hkd2 energy digital and crisis - lessons from the macondo spill response_tim ...Hkd2 energy digital and crisis - lessons from the macondo spill response_tim ...
Hkd2 energy digital and crisis - lessons from the macondo spill response_tim ...H&K Demystifying Digital
 
hkd2 energy_demystifying digital_candace kuss_h+k
hkd2 energy_demystifying digital_candace kuss_h+khkd2 energy_demystifying digital_candace kuss_h+k
hkd2 energy_demystifying digital_candace kuss_h+kH&K Demystifying Digital
 
Hkd2 cph kati_sulin_fazer_taste_sensations
Hkd2 cph kati_sulin_fazer_taste_sensationsHkd2 cph kati_sulin_fazer_taste_sensations
Hkd2 cph kati_sulin_fazer_taste_sensationsH&K Demystifying Digital
 
Hkd2 cph julia_lahme_blogging_as_a_strategy
Hkd2 cph julia_lahme_blogging_as_a_strategyHkd2 cph julia_lahme_blogging_as_a_strategy
Hkd2 cph julia_lahme_blogging_as_a_strategyH&K Demystifying Digital
 
Hkd2 cph berit_puggard_tns_demystifying_consumers
Hkd2 cph berit_puggard_tns_demystifying_consumersHkd2 cph berit_puggard_tns_demystifying_consumers
Hkd2 cph berit_puggard_tns_demystifying_consumersH&K Demystifying Digital
 
Hkd2 cph andrew_bleeker_political_campaigning
Hkd2 cph andrew_bleeker_political_campaigningHkd2 cph andrew_bleeker_political_campaigning
Hkd2 cph andrew_bleeker_political_campaigningH&K Demystifying Digital
 

More from H&K Demystifying Digital (20)

Hkd2 energy twitter_candace kuss_h+k
Hkd2 energy twitter_candace kuss_h+kHkd2 energy twitter_candace kuss_h+k
Hkd2 energy twitter_candace kuss_h+k
 
Hkd2 energy total - the elgin spill_brendan hodgson_h+k
Hkd2 energy total - the elgin spill_brendan hodgson_h+kHkd2 energy total - the elgin spill_brendan hodgson_h+k
Hkd2 energy total - the elgin spill_brendan hodgson_h+k
 
Hkd2 energy the power of connecting_james mc_erlean_linkedin
Hkd2 energy the power of connecting_james mc_erlean_linkedinHkd2 energy the power of connecting_james mc_erlean_linkedin
Hkd2 energy the power of connecting_james mc_erlean_linkedin
 
Hkd2 energy telling a complicated story_erik haaland_statoil
Hkd2 energy telling a complicated story_erik haaland_statoilHkd2 energy telling a complicated story_erik haaland_statoil
Hkd2 energy telling a complicated story_erik haaland_statoil
 
Hkd2 energy statoil using linked_in_chris pratt_h+k
Hkd2 energy statoil using linked_in_chris pratt_h+kHkd2 energy statoil using linked_in_chris pratt_h+k
Hkd2 energy statoil using linked_in_chris pratt_h+k
 
Hkd2 energy reputation management through social media_arve overland_h+k
Hkd2 energy reputation management through social media_arve overland_h+kHkd2 energy reputation management through social media_arve overland_h+k
Hkd2 energy reputation management through social media_arve overland_h+k
 
Hkd2 energy reputation management through social media_arve overland_h+k
Hkd2 energy reputation management through social media_arve overland_h+kHkd2 energy reputation management through social media_arve overland_h+k
Hkd2 energy reputation management through social media_arve overland_h+k
 
Hkd2 energy navigating rough seas_brendan hodgson_h+k
Hkd2 energy navigating rough seas_brendan hodgson_h+kHkd2 energy navigating rough seas_brendan hodgson_h+k
Hkd2 energy navigating rough seas_brendan hodgson_h+k
 
Hkd2 energy empowering consumers via social media_nikki whiteman_which
Hkd2 energy empowering consumers via social media_nikki whiteman_whichHkd2 energy empowering consumers via social media_nikki whiteman_which
Hkd2 energy empowering consumers via social media_nikki whiteman_which
 
Hkd2 energy digital and crisis - lessons from the macondo spill response_tim ...
Hkd2 energy digital and crisis - lessons from the macondo spill response_tim ...Hkd2 energy digital and crisis - lessons from the macondo spill response_tim ...
Hkd2 energy digital and crisis - lessons from the macondo spill response_tim ...
 
hkd2 energy_demystifying digital_candace kuss_h+k
hkd2 energy_demystifying digital_candace kuss_h+khkd2 energy_demystifying digital_candace kuss_h+k
hkd2 energy_demystifying digital_candace kuss_h+k
 
Hkd2 cph nina_hareide-larsen_dn_b nor
Hkd2 cph nina_hareide-larsen_dn_b norHkd2 cph nina_hareide-larsen_dn_b nor
Hkd2 cph nina_hareide-larsen_dn_b nor
 
Hkd2 cph kati_sulin_fazer_taste_sensations
Hkd2 cph kati_sulin_fazer_taste_sensationsHkd2 cph kati_sulin_fazer_taste_sensations
Hkd2 cph kati_sulin_fazer_taste_sensations
 
Hkd2 cph julia_lahme_blogging_as_a_strategy
Hkd2 cph julia_lahme_blogging_as_a_strategyHkd2 cph julia_lahme_blogging_as_a_strategy
Hkd2 cph julia_lahme_blogging_as_a_strategy
 
Hkd2 cph hanne.danielsen_welcome
Hkd2 cph hanne.danielsen_welcomeHkd2 cph hanne.danielsen_welcome
Hkd2 cph hanne.danielsen_welcome
 
Hkd2 cph berit_puggard_tns_demystifying_consumers
Hkd2 cph berit_puggard_tns_demystifying_consumersHkd2 cph berit_puggard_tns_demystifying_consumers
Hkd2 cph berit_puggard_tns_demystifying_consumers
 
Hkd2 cph andrew_bleeker_political_campaigning
Hkd2 cph andrew_bleeker_political_campaigningHkd2 cph andrew_bleeker_political_campaigning
Hkd2 cph andrew_bleeker_political_campaigning
 
Hkd2 cph wikipedia
Hkd2 cph wikipediaHkd2 cph wikipedia
Hkd2 cph wikipedia
 
Hkd2 cph malene_munkebo
Hkd2 cph malene_munkeboHkd2 cph malene_munkebo
Hkd2 cph malene_munkebo
 
14. d2 case air baltic karlis smiltens
14. d2 case air baltic karlis smiltens14. d2 case air baltic karlis smiltens
14. d2 case air baltic karlis smiltens
 

Recently uploaded

HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsMichael W. Hawkins
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Neil Kimberley
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayNZSG
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Dave Litwiller
 
Event mailer assignment progress report .pdf
Event mailer assignment progress report .pdfEvent mailer assignment progress report .pdf
Event mailer assignment progress report .pdftbatkhuu1
 
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyThe Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyEthan lee
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear RegressionRavindra Nath Shukla
 
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...lizamodels9
 
Progress Report - Oracle Database Analyst Summit
Progress  Report - Oracle Database Analyst SummitProgress  Report - Oracle Database Analyst Summit
Progress Report - Oracle Database Analyst SummitHolger Mueller
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...anilsa9823
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...amitlee9823
 
Unlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdfUnlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdfOnline Income Engine
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfPaul Menig
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...lizamodels9
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communicationskarancommunications
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Delhi Call girls
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdfRenandantas16
 

Recently uploaded (20)

HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael Hawkins
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
Event mailer assignment progress report .pdf
Event mailer assignment progress report .pdfEvent mailer assignment progress report .pdf
Event mailer assignment progress report .pdf
 
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyThe Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear Regression
 
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
 
Progress Report - Oracle Database Analyst Summit
Progress  Report - Oracle Database Analyst SummitProgress  Report - Oracle Database Analyst Summit
Progress Report - Oracle Database Analyst Summit
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
Unlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdfUnlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdf
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdf
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communications
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
 

HK D2 Amsterdam - Hill&Knowlton Digital

  • 1. TRENDS IN DIGITAL PR 14 April 2011 case studies Hill & Knowlton Confidential and Proprietary 1
  • 2. AGENDA in 2011 Digital Media • The Digital Landscape • Uses of Digital • Emerging Trends • Is It Working? Hill & Knowlton Confidential and Proprietary 2
  • 3. DEFINING DIGITAL MEDIA 2011 Defining Social Media Something Happens Journalists Bloggers Observers 3
  • 4. THE DIGITAL2011 Digital Media in LANDSCAPE IN 2011 The old sources of influence are no longer sufficient  Facebook has over 500 million active users, 50% log on every day  150 years of YouTube video consumed every day on Facebook  Over 460,000 new Twitter accounts are created daily Ref: Quantcast 4
  • 5. TRENDS INinDIGITAL PR Digital Media 2011 Organizations and companies are using digital: 1. To achieve additional business goals 2. To provide tools rather than only content 3. To better explain difficult concepts 4. To better capitalize on moments Hill & Knowlton Confidential and Proprietary 5
  • 6. 1. Digital Media in 2011 APPROACH A WHOLISTIC Consumers Media Clients Digital Strategy Alumni Recruits Employees Regulators Hill & Knowlton Confidential and Proprietary 6
  • 7. 1. Digital Media in ADDITIONAL BUSINESS GOALS ACHIEVE 2011 Media Relations: General Electric Respond directly to other influentials in media, not just individuals Hill & Knowlton Confidential and Proprietary 7
  • 8. 1. Digital Media in ADDITIONAL BUSINESS GOALS ACHIEVE 2011 Customer Service: Comcast Conduct direct customer service with a personal face Hill & Knowlton Confidential and Proprietary 8
  • 9. 1. Digital Media in ADDITIONAL BUSINESS GOALS ACHIEVE 2011 Internal Collaboration: IBM Facilitate open, internal collaboration Hill & Knowlton Confidential and Proprietary 9
  • 10. 2. Digital Media in 2011 PROVIDE DIGITAL TOOLS Connecting on and offline activity: Nike+ Hill & Knowlton Confidential and Proprietary 10
  • 11. 2. Digital Media in 2011 PROVIDE DIGITAL TOOLS Tools for conducting everyday activities: PNC, American Express American Express has 8 iPhone apps featuring different tools Hill & Knowlton Confidential and Proprietary 11
  • 12. 2. Digital Media in 2011 PROVIDE DIGITAL TOOLS Electric Car: BMW Hill & Knowlton Confidential and Proprietary 12
  • 13. 3. Digital Media in DIFFICULT CONCEPTS EXPLAIN 2011 Financial Reform: The White House Hill & Knowlton Confidential and Proprietary 13
  • 14. 3. Digital Media in DIFFICULT CONCEPTS EXPLAIN 2011 Interactive tools to explain complex information: NYTimes, Kiplinger Hill & Knowlton Confidential and Proprietary 14
  • 15. 3. EXPLAIN DIFFICULT CONCEPTS 15
  • 16. 4. Digital Media in 2011 MOMENTS CAPITALIZE ON Mobilize supporters, quickly and en masse: Avaaz in India, Livingsocial Hundreds of thousands of signatures in a matter of days More than $2 million raised in 24 hours Hill & Knowlton Confidential and Proprietary 16
  • 17. 4. Digital Media in 2011 MOMENTS CAPITALIZE ON Generating Viral Growth: Organizing for America Over 500,000 new free supporters Hill & Knowlton Confidential and Proprietary 17
  • 18. 4. Digital Media in 2011 MOMENTS CAPITALIZE ON Mobile Petitions: Rio Governor Sergio Cabral 100,000 petitions signed in 24 hours Hill & Knowlton Confidential and Proprietary 18
  • 19. IS Digital Media in 2011 IT WORKING? How do we track against core business goals? Hill & Knowlton Confidential and Proprietary 19
  • 20. Questions? case studies Andrew.Bleeker@hillandknowlton.com 20