2015 Finance in the South West Segment 3 - Case Study, Business Support and Closing remarks
1. Finance in the
South West 2015
An SME perspective,
Business support and
closing address…
Sharon Austen
Partner
2. www.francisclark.co.uk
Structure of morning
• Background, Debt and Investment ready
(8.30am to 9.50am)
• Key note speaker
• LEP and SME
• Debt and Investment ready (part 1)
• Equity, Grants and Investment ready (part 2)
(10.10am to 11.25am)
• An SME perspective, business support and
closing address (11.45am to 1pm)
• Q&A one to one / Networking (1pm to 2pm)
3. Building partnerships through creative solutions
EUROPE’S LEADING AVIATION
SERVICE PROVIDER
Finance in the South West
Case Study – JMC Group
Hollie Crook – Head of HR & Payroll
5. Building partnerships through creative solutions
EUROPE’S LEADING AVIATION SERVICE
PROVIDER
Who do we support?
95% of our clients are supported on a sole supplier basis, including the following
organisations;
6. JMC – A Global Presence
Europe - Austria, Bulgaria, Denmark , Estonia,
Germany, Greece, Holland, Hungary, Italy, Lithuania,
Malta, Republic of Ireland
Africa – Botswana, Kenya
Asia – Australia, China, Indonesia, Philippines, Taiwan
South America – Peru, Bolivia
North America - Canada
UK Offices
Liverpool
Cambridge
BasingstokeExeter & HQ
Building partnerships through creative solutions
EUROPE’S LEADING AVIATION SERVICE
PROVIDER
Non-UK Offices;
Malta
Budapest
Puerto Rico (Opening 2015)
7. Building partnerships through creative solutions
EUROPE’S LEADING AVIATION
SERVICE PROVIDER
The Journey so Far
• Turnover
• Contractor Numbers – Av 50 per wk in 2008, Av 1000 per wk
in 2015
• Total Employees – 4 in 2008, 45 in 2015
• ISO 9001 – Supported growth in Europe
0
10
20
30
40
50
60
70
Yr 1 Yr 2 Yr 3 Yr 4 Yr 5 Yr 6 Yr 7 Yr 8
(exp)
8. Building partnerships through creative solutions
EUROPE’S LEADING AVIATION
SERVICE PROVIDER
Funding & Business Support
• Invoice Discounting – Main source of funding
• Francis Clark – Advice on funding, guidance and support with
expansion and advice on business with non UK companies
• Skills Shortage - Tier 2 Sponsorship
• Apprenticeships/Transition Course
• Paint Hangar – Support only in Enterprise Zones, facilities not
readily available elsewhere in UK
9. Building partnerships through creative solutions
EUROPE’S LEADING AVIATION
SERVICE PROVIDER
Reflection
• Sufficient insurance for customer debts, to ensure limited
disruption to cash flow if payment terms are not met
• Funding Limits – Growth quicker than expected
• Permanent Recruitment – Expanding range of services to
reduce risk
10. Building partnerships through creative solutions
EUROPE’S LEADING AVIATION
SERVICE PROVIDER
The Future
• Expansion – Asia, Middle East, US & Caribbean
11. Building partnerships through creative solutions
EUROPE’S LEADING AVIATION
SERVICE PROVIDER
The Future
• Local Community – Apprenticeship & Exeter City FC
• Continue 100% customer retention
• Achieve CAA accreditation
• Opening of Paint Hangar
13. Introduction to Growth
Accelerator, Access to
Finance & the Business
Growth Service
For: Francis Clark – Finance in The South West
Date: February 25th 2015
Region: South West
14. Growth Accelerator,
Manufacturing Advisory Service
(MAS), Intellectual Property
Audits and Design Mentoring
have integrated to become the
Business Growth Service.
The service provides tailored business support to
small and medium sized firms with ambition and
potential to grow.
Throughout their journey, participants will have a
single point of contact with the Business Growth
Service with export support being provided by UKTI
and UKEF. The service is closely linked to
InnovateUK and the British Business Bank.
What is the Business Growth Service?
Business Growth Service
15. The Business Growth Service Mission
Our vision
We are the trusted growth partner
for businesses with growth
potential.
We work with them to identify and
overcome barriers and act in their
best interests, bringing
identifiable
and quantifiable value to each
stage
of their growth journey.
We are the place to go to grow.
Our mission
To deliver the right support at the
right time and help small and
medium sized firms to reach their
growth potential.
16. Growth Accelerator – Access to Finance
• Growth Accelerator has 3 main parts
– Business Development & Coaching
– Growth Through Innovation
– Access to Finance
• Coaching
• Masterclasses
• Government backed and makes a financial contribution
17. Growth Accelerator - Access to Finance
• How to improve your company’s readiness for
investment or funding
• Gain an understanding of who to contact about
sources of potential finance
• Build a strong management team with match
funding for Leadership and Management
training
How your business will benefit
18. Growth Accelerator - Access to Finance
• Learn from top specialists about raising finance
• Access to investors and legal specialists
• Through peer-to-peer learning benefit from sharing
ideas and experiences with other delegates
• Build knowledge & expertise and get more from
your one-to-one coaching sessions
How the Masterclasses will help
you
19. Growth Accelerator – Access to Finance
• Understanding Finance
– Gain a better understanding of the advantages and disadvantages
of different types of external finance
• Preparing for Finance
– Prepare your business plan and craft a strong ‘pitch’ to increase
chances of success in accessing finance
• Closing the Deal: Legals & Valuation
– Help and guidance on how to proceed when you get an offer for
finance
What Masterclasses are
available?
20. Growth Accelerator - Access to Finance
• Bank won't support with any funding requirements
• Want an investor who will bring in expertise and
contacts
• Haven't had to raise finance before - what are the
options?
• Bank wants to factor – is it the best option?”
Many reasons for seeking
funding
21. Access to Finance – Product & Service
Eligibility
• SMEs only - fewer than 250 employees and
less than £40m turnover
• Ambition to double in turnover, profits or
employees in 3 years
• Registered in England
• Independently owned
• Any sector
22. Access to Finance – Designed for you
1. This is a Selective Service - for the suitable and eligible
2. It is specific, designed to address your business challenges
3. It is the UK Government Investing in High Growth
Businesses, delivered by a consortium of private sector
partners
4. It uses commercial, experienced coaches (800 across the
country – 200 specialist Access to Finance)
5. The service is focused on Results
23. Access to Finance – So far
1. Growth Accelerator worked with over 11,000 high
growth businesses across England
2. Raised finance for a wide range of companies in the
South-West – ranging from: traditional debt, invoice
finance, asset backed RDF, matched funded TSB,
angel (traditional and crowd), funding circle and VC
24.
25. For more information:
Rob Edwards
Growth Manager/Access to Finance South
West
r.edwards@oxin.co.uk
07841 920902
26. Access all Areas: Tools to help your business
innovate and grow
The Growth Acceleration
& Investment Network
25th February 2015
27. SME engagement - the University
challenge
“Universities have an extraordinary potential
to enhance economic growth…from local
SME support and supply chain creation to
primary technology leadership and
breakthrough invention”
“Universities should assume an explicit
responsibility for facilitating economic
Growth”
28. Plymouth University - Our mission
– - build and sustain connections with local,
national and international partners to
enrich our academic experience.
– - raise aspiration amongst groups under-
represented in higher education
– - provide opportunities for our students,
staff and the communities we serve
through economic development, social
inclusion, community outreach and
strategic partnerships.
34. Phantom Sports Boats – A
Collaborative Case Study
Pre-incorporation
Plymouth
• IP guidance
• Organisational Needs Analysis
Brokerage
Falmouth & Bristol
• Falmouth Marine School
•Bristol Composite Gateway (ERDF)
• Demonstrator produced
Incorporation
Plymouth
• New enterprise created
• IP agreement with FMS
• New product
35. Finding solutions
Business Engagement Service
A free phone / e-mail based light
touch diagnostic, signposting and
referral service for any business
0800 073 2020
www.gaininbusiness.com
40. www.british-business-bank.co.uk
@britishbbank
Focused funding in the market
Start-up Scale-up Stay StrongSegment
Need Mentoring and funds
to “be your own boss”
Funds for high growth
potential
More funding options
and choice of provider
Start-up loans Angel Co-Fund
Investment
Programme
• Focus on
• Outcomes not
volume
• Economic and
social return
• New funding structure
• Multiple delivery
partners to be close to
the market
• Startuploans.co.uk
• £100m funding
• Supports syndicates of
angel investors
• Angelco.co.uk
Venture Capital
• 17 funds in the market
• British-business-
bank.co.uk
Growth Loans
• Clear market gap shown
• RfP for pilot to be
announced around budget
• £250m of awards to new
platforms, debt funds
and asset based lenders
Enable
• Capital focused guarantees
to grow small bank lending
• Capital markets funding for
smaller asset based lenders
Enterprise Finance
Guarantee
• Guarantees to extend
banks’ risk appetite where
security is weak
41. www.british-business-bank.co.uk
@britishbbank
The business finance guide
The Business Finance Guide
shows the journey from
start-up to growth.
Devised for businesses and
advisers by the British
Business Bank and the
ICAEW Corporate Finance
Faculty
Supported by a further 17
major professional,
membership and
representative
organisations.
47. www.francisclark.co.uk
Structure of morning
• Background, Debt and Investment ready
(8.30am to 9.50am)
• Key note speaker
• LEP and SME
• Debt and Investment ready (part 1)
• Equity, Grants and Investment ready
(part 2) (10.10am to 11.25am)
• An SME perspective, business support and
closing address (11.45am to 1pm)
• Q&A one to one / Networking (1pm to 2pm)
49. Finance in the
South West 2015
Thank you
and please network
Sharon Austen
Partner
50. www.francisclark.co.uk
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Editor's Notes
Thank you opportunity to speak
Introduce – Working for JMC now for 5 years
Case study to cover how the business support and funding we have received has supported our growth
Why speaking at seminar
Overview of JMC group and introduction to all the group companies
JMC Recruitment – Started in 2008 and JMC Recruitment now largest supplier of labour to Aviation Maintenance and Repair Organisations in Europe
Specialises in supply of contract Licensed Engineers, Mechanics and SMW
JMC Engineering – Provider in maintenance support for Airlines and Maintenance Organisations as well as working with Somerset College on apprenticeship scheme for aircraft mechanics. September 2014 first intake
APS – Recently sourced a facility to set up a paint hangar in Malta. Will touch on choice of location as Malta when I cover funding and support
ATS – Supply specialist trained engineers for 24/7 quick response for aircraft fuel tank leaks and repairs
95% on sole supplier basis
100% customer retention record
Largest clients
Non-aviaition
Global footprint over the last 7 years – range of continents and locations
Offices – Head office in Exeter
Substantial growth
2008 recession year
Provided cost saving solutions which airlines and maintenance organisations need – flexible work force (peaks and troughs), fixed price work packages – control budgets
Started with Invoice Factoring – Discounting allowed us greater control of our facility and ability to manage own credit control. Did find that factoring caused a number of issues as affected customer relationship
Currently reviewing facility in light of projected increase in turnover
Allowed us to remain operation flexibility while dealing in an industry that can be volatile at times and is easily affected by external factors – fuel costs, consumer confidence in flying and environmental disasters
Lufthansa - sole supplier – cash flow - large increase in contractor numbers
Francis Clark
Areas where funding/support not been so readily available
Current skills shortage – 6 years ago gained employer sponsorship from Home Office
Apprenticeships – 10 years ago airforce and major airlines stopped apprenticeships
Enterprise zones not in operational routes, Maltese government have given us support and funding with the project
Aviation is volatile market and you get little to no notice on companies going bust
12 months ago one of larger customers did fail to meet payment terms which did cause us some cash flow problems
Growth has been quicker than expected, been on the back foot with funding limits which has caused cash flow issues at times
Expanding and diversifying into new supply of new products and services to reduce risk to company
Aviation Industry 6 years – Global fleet increase by around 1000 aircraft per year
Asia and Middle East large increases
Caribbean- Puerto Rico Office
Continue work in local community – Apprenticeship scheme another intake in Sep 2015 and continuing sponsorship of Exeter City FC
Growth but also maintaining customer retention
CAA Accreditation to grow maintenance support services
Opening of Paint Hangar in Malta – Allow us to offer customer a full range of services then just recruitment
Hello everybody, my name is Rob Edwards and I am the Business Growth Manager specialising in access to finance for Growth Accelerator which is a part of the Business Growth Service and I cover the South West region; which stretches from Gloucester down to the southern most tip of Cornwall. And my job is to meet with those business owners who feel that access to finance is the single greatest barrier to growth in their business and on behalf of the Business Growth Service and Growth Accelerator I will determine in discussion with an owner whether this is truly the case and as long as key criteria are met, accept that business into the Access to Finance programme.
Successful businesses that wish to grow may find their ambitions hampered by a lack of funding and their owners can be unaware of the range of funding and finance options available to them – from commercial loans to private equity and everything in between.
Growth accelerator’s access to finance service which is now part of the business growth service can show you ways to source and pitch for investment, helping your business expand or move into new markets or explore new products and services.
So if your finding it difficult to get the right funding for your growth or you want to know more about meeting investor requirements, then Access to Finance from Growth Accelerator is for you.
For a bit of context let’s just look at how this all fits together:
On 5 December last year, George Osborne announced the launch of the Business Growth Service.
The Service brings together MAS, GrowthAccelerator, Intellectual Audits from the IPO and a Design Mentoring Service from the Design Council into one wider offer to provide tailored business support to small and medium sized firms with ambition and potential to grow.
The Government asked for this to happen to make access to business growth support even easier and more customer-centric.
UKTI (UK Trade and Investment) and UKEF (UK Export Finance) will work with the Business Growth Service to provide Export support to customers where it is needed and it is closely linked with Innovate UK and the British Business Bank.
Vision, mission - slide
The Business Growth Service brand is not just a new look, but will mean new behaviours as well as new ways of working.
The vision and mission set out how we want our client businesses and the wider market to see the Service.
The Government want it to be simple and easy for business to get the right support at the right time. By integrating and aligning government-backed business services we can provide a single entry into whatever support suits the business best and improve the customer experience.
What is the growth
The Growth Accelerator has three main components in its delivery of the business growth service and they are Business Development & Coaching, Growth Through Innovation and Access to finance. Access to Finance, like each of these services includes two areas of support being one-to-one coaching sessions and masterclasses designed to enable and support you as you seek external funding.
It is worth repeating that this service is Government backed and so the government makes a sizeable contribution to the one-off cost of the service. The cost is scalable according to business size and we can deal with this detail if we meet and you think that Access to Finance is the sort of thing that you might need.
So, how will your business benefit? slide
OK, now its worth asking the question about how your business will benefit from the access to finance service?
It will benefit in three key areas: first engaging with this service will help you improve your company’s readiness for the rigours of seeking external investment or funding; second you will gain an understanding of who to contact when your looking for sources of potential finance; and thirdly there is the added opportunity to build a strong management team by taking advantage of match funding for Leadership and Management training.
A strong management team can be essential when seeking particular forms of investment or funding and is certainly important when building a business for exit or when planning and exit.
How will the masterclasses help? - slide
There is a lot to be gained by taking advantage of the masterclasses on offer. It is often the case that a business owner will be an expert in regard to their business but understanding the ins and outs of raising finance or investment can seem a bit of a dark art.
The masterclasses help inform you about this process; you will learn from specialists about raising finance, you will get access to investors and legal experts, ask the questions you want to ask and get answers you need.
By engaging with peers through workshops you will learn from their experiences and ideas and most crucially you will ecome sufficiently informed that you can get the absolute best from your one-to-one sessions with your access to finance coach.
So what masterclasses are available? slide
There are three masterclasses, designed to enable you to become informed and to control the process. The first is Understanding Finance which will provide you with an understanding of the various advantaged and disadvantages that go with different types of available finance.
Second, Preparing for Finance will help you be sure that your business plan is robust and that your ‘pitch’ is ready to impress so that you increase your chances of a successful outcome
And third Closing the Deal; now you’ve got your offer of finance, you’ll know what to do next.
We should ask, why you might need funding? slide
There are many reasons that a business will want to explore Access to Finance.
It might be that a business’ bank has refused to support a funding requirement or that an owner will want to find an investor who can bring not only the needed finance but also expertise or industry contacts. You may want to simply explore options and become informed for the future or an owner may be feeling pressured to commit to something like “factoring” but wants to know if it’s the best option.
Whichever or whatever the reason Access to finance from the growth accelerator has the means to help.
Now, who is this service for? slide
Access to Finance like all Growth Accelerator services is available to SMEs only. And an SME is defined as being a company which employs fewer than 250 people and less than £40m in annual turnover.
A business engaging with the service must have high growth ambitions and desire to double its turnover, profitability or headcount within three years; it must be registered in England, be independently owned but can operate in any industry sector.
How has it been designed? slide
Access to Finance has been designed for you.
It is highly selective and the strict suitability and eligibility criteria apply and it is designed to meet the very specific finance challenges faced by your business.
It represents the UK government directly investing in the South West’s high growth businesses and utilises commercial & highly experienced coaches, 200 of which are specialist Access to Finance coaches and many of these have backgrounds as finance directors, accountants, lenders and investors.
Finally we at Growth Accelerator are judged as a service on our results by government and that’s OK because our results have been so good that we have just been awarded a new contract by government to continue our good work.
To sum up, at Growth Accelerator we have worked with over 11,000 high growth businesses across England and in the South West have enabled a wide range of businesses to raise their much needed finance, including traditional debt, invoice financing, matched funding, Angel investment and venture capital.
End. slide
I pulled this from the Sunday times recently and is a perfect case in point.
John owns a small company that designs and manufactures a wireless Jack for electric guitars, things have gone well and he wants to expand his business. He wants to export, build dealer networks and increase manufacture, headcount and supply.
He’s a case study in the paper because he’s confused about what sort of finance he might need to fund his growth ambitions and how he should go about it; this is exactly what the Business Growth Service, Growth Accelerator and the Access to Finance service was created for and we would certainly be able to help John achieve his ambitions.
Except that he’s based in Edinburgh!
Thank you.
If you wish to know more then please grab a hold of me today and ask me any questions that you like.
Plymouth University’s commitment to business growth and the competitiveness of our region is further demonstrated by the innovation and incubation environments we operate and that provide a supportive, collaborative and stimulating space for people with business ideas or innovative enterprises that want to grow. Our three Innovation Centres in Cornwall have had remarkable success, and have been ranked as amongst the best in the world, winning UK Business Incubation (UKBI) status this year, and home to 139 businesses in total, employing around 480 people. These businesses have seen average growth rates of a staggering 40%, well in excess of regional and even national figures.
Similarly the University run Formation Zone pre-incubation spaces were recognised with an ‘Achievement in Business Incubation’ award by UKBI for 2013. The award is designed to recognise those environments that have introduced innovative services as well as demonstrating the application of best practice and ultimately impacting on their local and regional economies. The award follows Formation Zone’s accolade in July 2013 of UKBI’s Inspire Accreditation for Best Practice in Business Incubation.
NEXT SLIDE…
Ice cream – distribution of air bubbles, fat globules and ice crystals
Hummus
Cheese
First RGF project to be launched
100 businesses creating over 450 jobs
RGF success stories locally:
Alpha Initiatives – Plymouth-based small company – developed and sell Vocab Express, an online vocabulary learning application used extensively by schools and colleges and designed to motivate students into independent learning.
RGF funding (£43,000) enabled Alpha Initiatives to more than double their staff numbers, adding three new full-time permanent positions, and purchase large volumes of volumes of translated materials in a range of languages – the raw material necessary to drive the application.
Latest fund closes in a week or so – get your EOI iN!
First RGF project to be launched
100 businesses creating over 450 jobs
RGF success stories locally:
Alpha Initiatives – Plymouth-based small company – developed and sell Vocab Express, an online vocabulary learning application used extensively by schools and colleges and designed to motivate students into independent learning.
RGF funding (£43,000) enabled Alpha Initiatives to more than double their staff numbers, adding three new full-time permanent positions, and purchase large volumes of volumes of translated materials in a range of languages – the raw material necessary to drive the application.
Latest fund closes in a week or so – get your EOI iN!
Die BBB hat mittlerweile ca. 100 Mitarbeiter; sie benutzt Partner vom Privatsektor fuer (fast) alle Programme – von grossen und kleinen Banken zu VC funds, Business Angels, Fonds, neueren Plattform fuer peer to peer lending oder invoice finance; und auch gemeinnuetzige Organisationen fuer Start Up Finanzierung.
Als Zielsetzung fuer die ersten Jahr will die BBB
Einen Bestand von £10bn an Krediten oder Investitionen durch ihre Programme finanzieren
Den Markt diversifizieren – ca. 70% der jetzten Programme geht durch Partner ausserhalb der 4 groessten Bank
Sichergehen, dass KMUs sich informieren koennen ueber Finanzoptionen
Wir haben unsere Zielgruppen in Start Ups und Wachstumsfirmen unterteilt; und wollen auch anderen KMUs die nicht die richtige Finanzierung bekommen, helfen.