1. Resume
Farhan Ali
C/o Mohammed Shamsuddin Khan
P. O. Box 41600
Dubai, UAE
T: +971 6 5630299
M: +971 50 3539740
E-mail: alikhan.farhan23@gmail.com
PERSONAL SUMMARY
Seeking a position of an Administrative Assistant and provide assistance to the administration of
the employing organization in handling office supplies, documentation, meetings and other routine
responsibilities with strong interpersonal and organizational skills. It is hoped for an opportunity in
an established firm where I can prove my ability for my career and company’s growth as well.
AREAS OF EXPERTISE
A) Administrative Support B) Work scheduling C) Presentations D) Strong Verbal & Written
Communication skills E) Proficient Computer & Technical Skills F) Sales & Executive
Communication G) Operations & Human Resource Support.
WORK EXPERIENCE
A) Working as a Retail Sales Associate and Customer Service in Life Health Care Group
(Life Pharmacy) in Dubai since nine months.
B) One Year experience as a Marketing Executive in IDEA Cellular (ADITYA BIRLA) Patna,
India, 2012-2013
D) Two Years experience as a Manager in DELHI COMPUTER, Patna, India, 2010-2012
Page 1
2. DUTIES
· Assisting with all aspect of administrative management
· Sending out and receiving mail and packages
· Sending faxes
· Arranging files
· Preparing business correspondence
· Performing multifaceted general office work
· Making notes and internal support material
· All Day-to-day operation matters
· Placing orders to suppliers
· Receiving product from suppliers
· Making goods return voucher (GRV)
· Making goods received note (GRN)
· Making inter branch transfer (IBT)
· Generating bar codes for the products
· Product billing
· Making list of purchase order (LPO’s)
· Excellent knowledge of Retail pro software
· Handling customer service book
· Handling shortage book
· Invoice checking
· Receiving calls regarding customer complaint & customer query & solving problems
· Updating & sending daily report to concerned persons
· Updating product price time to time as per management’s instruction
ACADEMIC QALIFICATIONS
· MBA Sales & Marketing (Master of Business Administration) From Shobhit University Meerut
India.
· BCA (Bachelor of Computer Application) Computer Graduate in First Class from Maulana Mazharul
Haque Arabic & Persian University, Patna, India in the year 2012.
· 12th from Patna University, India in the year 2008.
· 10th from T. K. Ghosh Academy, Patna, India in the year 2006.
COMPUTER SKILLS
· Diploma in Computer Application.(DCA) from THE COMPUTER INSTITUTE
(Reg. No:-TCI/543/2006).
3. · Applications known: Ms-Windows (Xp,7 & 8) & Ms-Office (Including Excel, Ms-Word
and Ms-Power Point Internet Surfing & Tally) Page 2
CO-CURRICULAR ACTIVITIES AND AWARDS
· Participated in Intel Edge Program, INTEL ADVISOR for the year 2012 in NIIT Patna, India.
Achieved Intel Advisor Status by completing ‘Selling Fundamentals’ Course Module for the
Year 2012.
· Participated in Intel Edge Program ULTRABOOK ADVISOR in NIIT Patna, India.
Completed Ultra book Training for the year 2012.
· Participated in Intel Edge Program ULTRABOOK EXPERT in NIIT Patna, India. Completed
Ultra book Training for the year 2013.
· Participated in MRI & PROLAB (USA) Sports Nutrition Training Program for the year
2014 in Dubai.
PERSONAL SKILLS
A) Task Prioritization B) Time Management C) Decision Making D) Influencing skills
E) Presentable & Articulate F) Work scheduling G) Team work and collaboration skills
H) Customer focus I) Problem solving and critical thinking skills
KEY SKILLS AND COMPETENCIES
· Can easily settle into any role & take over the management of an existing client base.
· Performs a variety of administrative functions.
· Schedules appointments, gives information to callers, and takes dictation.
· Confident and able to take the initiative.
· Works under minimal supervision.
· Tactfully handling any complaints.
· Perform Multitask.
.
PERSONAL DETAILS
Date of Birth : 11th November 1991
Nationality : Indian
Marital Status : Unmarried
Visa Status : Employment Visa
Languages known : English, Hindi & Urdu
Permanent Address : Village & Post Khajurar & Sikandarpur
Pin-803213, District-Patna, Bihar, India
LMV License : Valid Indian Driving License