April 4-Day 2 of the 2019 Fintech & Financing Conference in Toronto at the Bram and Bluma Appel Salon in downtown Toronto. Eli Fathi, CEO, MindBridge.Ai advances the discussion and talks about the blackbox of AI, adoption, cultural bias, trust, ethics and Carpe Diem moment for Embracing Change and bringing an element of Humanity to AI that will ultimately affect beliefs, culture and norms. Links: https://www.mindbridge.ai/ https://fintechandfunding.com/ https://ncfacanada.org/

1. YOUR COMPANY NAMEwww.yourdoma
1Embracing change: Bringing humanity to artificial intelligence
POWERPOINT
PRESENTATION
TEMPLATE
PARALLEL
Bringing humanity to artificial
intelligence
EMBRACING CHANGE:

2. YOUR COMPANY NAMEwww.yourdoma
2Embracing change: Bringing humanity to artificial intelligence
THE FINTECH CHALLENGE
FSI data created in 2018
ZB %
of available data used by
businesses

3. YOUR COMPANY NAMEwww.yourdoma
3Embracing change: Bringing humanity to artificial intelligence
HOW WE GOT HERE WITH AI
Term “Artificial Intelligence“
coined.
DEEPMIND ALPHAZERO
AI springs & winters
1956 2014 2017

4. YOUR COMPANY NAMEwww.yourdoma
4Embracing change: Bringing humanity to artificial intelligence
WHAT PREVENTS THE ADOPTION OF AI
Results without explanation
The Black Box of AI
Inherent associations in data
Bias
“Who‘s judging the judges?“
Ethics
Disclosure of personal information
Privacy

5. YOUR COMPANY NAMEwww.yourdoma
5Embracing change: Bringing humanity to artificial intelligence
THE
BLACK BOX
OF AI
Finance
Autonomous
Vehicles
Medicine
Manufacturing
Why did
you do that?
Why not
something
else?
Why should
I trust you?
AI Systems
People

6. YOUR COMPANY NAMEwww.yourdoma
6Embracing change: Bringing humanity to artificial intelligence

7. YOUR COMPANY NAMEwww.yourdoma
7Embracing change: Bringing humanity to artificial intelligence
180Identified human biases
What should we remember?
Too much information
Need to act fast
Not enough meaning
CHALLENGING BIAS IN PEOPLE
The Moral Machine

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8Embracing change: Bringing humanity to artificial intelligence
Bias doesn’t come
from AI algorithms,
it comes from
people.

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9Embracing change: Bringing humanity to artificial intelligence
WOMEN IN AI

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10Embracing change: Bringing humanity to artificial intelligence
ETHICS AND PRIVACY
Assurance
ETHICS
Resilience
Avoiding reinforcement of bias
Prevent corruption of training data
PRIVACY Data leakage
Inference
Leakage

11. YOUR COMPANY NAMEwww.yourdoma
11Embracing change: Bringing humanity to artificial intelligence
OVERCOMING ADOPTION CHALLENGES IN AI
Mitigating bias by understanding both
MACHINE BIAS HUMAN BIAS
EnsembleAI

12. YOUR COMPANY NAMEwww.yourdoma
12Embracing change: Bringing humanity to artificial intelligence
ENSEMBLE AI
MACHINE BIAS
Domain
expertise &
business rules
Statistical
methods
Expert systems
Supervised
(reinforced
learning) &
unsupervised
learning
+ + +

13. YOUR COMPANY NAMEwww.yourdoma
13Embracing change: Bringing humanity to artificial intelligence
Dystopia vs. utopia
350MManufacturing jobs
0?Robots

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14Embracing change: Bringing humanity to artificial intelligence
Dystopia vs. utopia
3.6MCashiers
0?Amazon Go

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15Embracing change: Bringing humanity to artificial intelligence
Dystopia vs. utopia
Cascading effects of AV
???

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16Embracing change: Bringing humanity to artificial intelligence
BRINGING
HUMANITY TO
AI ADOPTION

17. YOUR COMPANY NAMEwww.yourdoma
17Embracing change: Bringing humanity to artificial intelligence
LIFECYCLE OF TECHNOLOGY ADOPTION
Time
High
expectations
Realization of effort
and complexity
StakeholderPerceptionsOverTime
Better than before
Uncertainty &
frustration
The light at the end
of the tunnel

18. YOUR COMPANY NAMEwww.yourdoma
18Embracing change: Bringing humanity to artificial intelligence
WHY ADOPTION FAILS
Technical change
Skills needed to perform new
behaviour are well known
SIMPLIFYING LIFE
Adaptive change
Requires transformation of mental
mindset
BELIEFS, CULTURE, NORMS
Biggest error is applying technical means to solve adaptive challenges

19. YOUR COMPANY NAMEwww.yourdoma
19Embracing change: Bringing humanity to artificial intelligence
BARRIERS TO CHANGE
ME
I don’t know what AI is.
I don’t understand the value of AI.
I don’t trust AI.
I don’t think I’m capable of doing it.

20. YOUR COMPANY NAMEwww.yourdoma
20Embracing change: Bringing humanity to artificial intelligence
EQ IS KING IN THE AGE OF AI
70%of all transformations fail
• Lack of leadership
• Lack of engagement
• Lack of strategy
Successful transformation is
70-90%leadership
• Mitigate stress
• Increase learning agility
• Promote employee recognition
• Take productive action
• Recover from adversity

21. YOUR COMPANY NAMEwww.yourdoma
21Embracing change: Bringing humanity to artificial intelligence
EQ IS KING IN THE AGE OF AI
Mitigate stress
Increasing learning agility
Promote employee
recognition
Take productive action
Recover from adversity
Helps recognize & take action
Lowers defensiveness &
negativity
Promote self-worth
Craft better-informed decisions
Better assess difficult situations
LEVERAGEEQ

22. YOUR COMPANY NAMEwww.yourdoma
22Embracing change: Bringing humanity to artificial intelligence
CHANGE ROADMAP
FOCUS ON
PEOPLE
EMPOWER
AT ALL LEVELS
MAKE CHANGE
REAL

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23Embracing change: Bringing humanity to artificial intelligence
WHAT DOES THIS
MEAN FOR CANADA?

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24Embracing change: Bringing humanity to artificial intelligence
CANADA IS AN AI POWERHOUSE
Toronto
Highest concentration of
AI start-ups in the world
Montreal
Highest concentration of
researchers & students
of deep learning in the world
16K jobs
$230M investment for SCALE.AI
$1.3BAnnounced funding for AI R&D 2016-17

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25Embracing change: Bringing humanity to artificial intelligence
THE AI OPPORTUNITY FOR FINTECH
Breaks down barriers in acquisition,
understanding and reporting on data
Democratizes complex and laborious tasks
Increases agility to change
263M2018 1H Fintech deals across Canada
$221M2018 1H Fintech startup investments in Toronto

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26Embracing change: Bringing humanity to artificial intelligence
CALL TO ACTION: CARPE DIEM
BE
FEARLESS

27. YOUR COMPANY NAMEwww.yourdoma
27Embracing change: Bringing humanity to artificial intelligence
CALL TO ACTION: CARPE DIEM
EMBRACE
CHANGE

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28Embracing change: Bringing humanity to artificial intelligence
CALL TO ACTION: CARPE DIEM
DISRUPT
STATUS QUO

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29Embracing change: Bringing humanity to artificial intelligence
ELI FATHI
eli@mindbridge.ai