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FFCON19: EMBRACING CHANGE: Bringing Humanity to Artificial Intelligence (Eli Fathi, CEO, MindBridge.Ai)

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April 4-Day 2 of the 2019 Fintech & Financing Conference in Toronto at the Bram and Bluma Appel Salon in downtown Toronto. Eli Fathi, CEO, MindBridge.Ai advances the discussion and talks about the blackbox of AI, adoption, cultural bias, trust, ethics and Carpe Diem moment for Embracing Change and bringing an element of Humanity to AI that will ultimately affect beliefs, culture and norms.

Links:
https://www.mindbridge.ai/
https://fintechandfunding.com/
https://ncfacanada.org/

Published in: Technology
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FFCON19: EMBRACING CHANGE: Bringing Humanity to Artificial Intelligence (Eli Fathi, CEO, MindBridge.Ai)

  1. 1. YOUR COMPANY NAMEwww.yourdoma 1Embracing change: Bringing humanity to artificial intelligence POWERPOINT PRESENTATION TEMPLATE PARALLEL Bringing humanity to artificial intelligence EMBRACING CHANGE:
  2. 2. YOUR COMPANY NAMEwww.yourdoma 2Embracing change: Bringing humanity to artificial intelligence THE FINTECH CHALLENGE FSI data created in 2018 ZB % of available data used by businesses
  3. 3. YOUR COMPANY NAMEwww.yourdoma 3Embracing change: Bringing humanity to artificial intelligence HOW WE GOT HERE WITH AI Term “Artificial Intelligence“ coined. DEEPMIND ALPHAZERO AI springs & winters 1956 2014 2017
  4. 4. YOUR COMPANY NAMEwww.yourdoma 4Embracing change: Bringing humanity to artificial intelligence WHAT PREVENTS THE ADOPTION OF AI Results without explanation The Black Box of AI Inherent associations in data Bias “Who‘s judging the judges?“ Ethics Disclosure of personal information Privacy
  5. 5. YOUR COMPANY NAMEwww.yourdoma 5Embracing change: Bringing humanity to artificial intelligence THE BLACK BOX OF AI Finance Autonomous Vehicles Medicine Manufacturing Why did you do that? Why not something else? Why should I trust you? AI Systems People
  6. 6. YOUR COMPANY NAMEwww.yourdoma 6Embracing change: Bringing humanity to artificial intelligence
  7. 7. YOUR COMPANY NAMEwww.yourdoma 7Embracing change: Bringing humanity to artificial intelligence 180Identified human biases What should we remember? Too much information Need to act fast Not enough meaning CHALLENGING BIAS IN PEOPLE The Moral Machine
  8. 8. YOUR COMPANY NAMEwww.yourdoma 8Embracing change: Bringing humanity to artificial intelligence Bias doesn’t come from AI algorithms, it comes from people.
  9. 9. YOUR COMPANY NAMEwww.yourdoma 9Embracing change: Bringing humanity to artificial intelligence WOMEN IN AI
  10. 10. YOUR COMPANY NAMEwww.yourdoma 10Embracing change: Bringing humanity to artificial intelligence ETHICS AND PRIVACY Assurance ETHICS Resilience Avoiding reinforcement of bias Prevent corruption of training data PRIVACY Data leakage Inference Leakage
  11. 11. YOUR COMPANY NAMEwww.yourdoma 11Embracing change: Bringing humanity to artificial intelligence OVERCOMING ADOPTION CHALLENGES IN AI Mitigating bias by understanding both MACHINE BIAS HUMAN BIAS EnsembleAI
  12. 12. YOUR COMPANY NAMEwww.yourdoma 12Embracing change: Bringing humanity to artificial intelligence ENSEMBLE AI MACHINE BIAS Domain expertise & business rules Statistical methods Expert systems Supervised (reinforced learning) & unsupervised learning + + +
  13. 13. YOUR COMPANY NAMEwww.yourdoma 13Embracing change: Bringing humanity to artificial intelligence Dystopia vs. utopia 350MManufacturing jobs 0?Robots
  14. 14. YOUR COMPANY NAMEwww.yourdoma 14Embracing change: Bringing humanity to artificial intelligence Dystopia vs. utopia 3.6MCashiers 0?Amazon Go
  15. 15. YOUR COMPANY NAMEwww.yourdoma 15Embracing change: Bringing humanity to artificial intelligence Dystopia vs. utopia Cascading effects of AV ???
  16. 16. YOUR COMPANY NAMEwww.yourdoma 16Embracing change: Bringing humanity to artificial intelligence BRINGING HUMANITY TO AI ADOPTION
  17. 17. YOUR COMPANY NAMEwww.yourdoma 17Embracing change: Bringing humanity to artificial intelligence LIFECYCLE OF TECHNOLOGY ADOPTION Time High expectations Realization of effort and complexity StakeholderPerceptionsOverTime Better than before Uncertainty & frustration The light at the end of the tunnel
  18. 18. YOUR COMPANY NAMEwww.yourdoma 18Embracing change: Bringing humanity to artificial intelligence WHY ADOPTION FAILS Technical change Skills needed to perform new behaviour are well known SIMPLIFYING LIFE Adaptive change Requires transformation of mental mindset BELIEFS, CULTURE, NORMS Biggest error is applying technical means to solve adaptive challenges
  19. 19. YOUR COMPANY NAMEwww.yourdoma 19Embracing change: Bringing humanity to artificial intelligence BARRIERS TO CHANGE ME I don’t know what AI is. I don’t understand the value of AI. I don’t trust AI. I don’t think I’m capable of doing it.
  20. 20. YOUR COMPANY NAMEwww.yourdoma 20Embracing change: Bringing humanity to artificial intelligence EQ IS KING IN THE AGE OF AI 70%of all transformations fail • Lack of leadership • Lack of engagement • Lack of strategy Successful transformation is 70-90%leadership • Mitigate stress • Increase learning agility • Promote employee recognition • Take productive action • Recover from adversity
  21. 21. YOUR COMPANY NAMEwww.yourdoma 21Embracing change: Bringing humanity to artificial intelligence EQ IS KING IN THE AGE OF AI Mitigate stress Increasing learning agility Promote employee recognition Take productive action Recover from adversity Helps recognize & take action Lowers defensiveness & negativity Promote self-worth Craft better-informed decisions Better assess difficult situations LEVERAGEEQ
  22. 22. YOUR COMPANY NAMEwww.yourdoma 22Embracing change: Bringing humanity to artificial intelligence CHANGE ROADMAP FOCUS ON PEOPLE EMPOWER AT ALL LEVELS MAKE CHANGE REAL
  23. 23. YOUR COMPANY NAMEwww.yourdoma 23Embracing change: Bringing humanity to artificial intelligence WHAT DOES THIS MEAN FOR CANADA?
  24. 24. YOUR COMPANY NAMEwww.yourdoma 24Embracing change: Bringing humanity to artificial intelligence CANADA IS AN AI POWERHOUSE Toronto Highest concentration of AI start-ups in the world Montreal Highest concentration of researchers & students of deep learning in the world 16K jobs $230M investment for SCALE.AI $1.3BAnnounced funding for AI R&D 2016-17
  25. 25. YOUR COMPANY NAMEwww.yourdoma 25Embracing change: Bringing humanity to artificial intelligence THE AI OPPORTUNITY FOR FINTECH Breaks down barriers in acquisition, understanding and reporting on data Democratizes complex and laborious tasks Increases agility to change 263M2018 1H Fintech deals across Canada $221M2018 1H Fintech startup investments in Toronto
  26. 26. YOUR COMPANY NAMEwww.yourdoma 26Embracing change: Bringing humanity to artificial intelligence CALL TO ACTION: CARPE DIEM BE FEARLESS
  27. 27. YOUR COMPANY NAMEwww.yourdoma 27Embracing change: Bringing humanity to artificial intelligence CALL TO ACTION: CARPE DIEM EMBRACE CHANGE
  28. 28. YOUR COMPANY NAMEwww.yourdoma 28Embracing change: Bringing humanity to artificial intelligence CALL TO ACTION: CARPE DIEM DISRUPT STATUS QUO
  29. 29. YOUR COMPANY NAMEwww.yourdoma 29Embracing change: Bringing humanity to artificial intelligence ELI FATHI eli@mindbridge.ai

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