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Chris Brubaker – Job History Detail
Tampa, Florida 33602
Office/Cell (813) 240-6871
c2brubaker@gmail.com
__________________________________________________________________
Career Overview
Thirty one year professional career. Current position with Nielsen Market Research as a Director in their Corporate
Platform division. Recent position as Global Director of HR Systems with Time Warner Business Services.
Background features more than five years of Big Five management consulting experience and eight additional years of
consulting practice, development of teams, and managerial development experience for Fortune and Global 500
companies, with emphasis in the development, enhancement, integration, implementation, maintenance and support of
sophisticated information systems and business process design. Experience includes significant responsibility and
achievement in corporate and consulting environments. Prior business experience includes more than six years with a
Fortune 500 Financial Services Corporation, managing staff of up to 50+ employees.
Expertise in working within complex organizations, leading staff and consultants in the development, implementation,
and support and maintenance of state-of-the-art information systems which provide clear, actionable information from
which executive level management can make improved operational and strategic decisions. Extensive experience
mentoring managers and employee’s in skill development and best practices methodologies.
Career Summary of Experience - Consulting
Career Full Cycle Implementations Consulting Career Functional Roles
Workday HR and Payroll System – 1 Drupal HR Portal Functional Specs – 2 Years
Drupal HR Portal Implementation – 1 Business Process Analyst and Development – 10 Years
PeopleSoft HRMS HR/Payroll/Benefits – 6 Project Management – 9 Years
WebSphere Intranet Portal Application – 1 Testing Lead – 9 Years
Recruitment Systems – 2 Maintenance and Update Leadership – 13 Years
Organizational Design/Org Charting – 1
Custom Application/Product Development – 1
Career Application Experience
Workday HR and Payroll System – 2 Years SAP HR & Payroll System – 6 months
Certpoint Learning Management System – 2 IBM WebSphere Portal Application – 6 months
Drupal HR Portal System – 2 Years Aquire OrgPublisher – 4 years
PeopleSoft HRMS Functional – 13 Years Job Partners Recruitment System – 1 year
 HR – 13 Years Lawson HRMS – 1 Year
 Payroll – 11 Years SQL – 12 Years
 Base Benefits – 7 Years UNIX Processing – 8 Years
 Benefits Admin – 3 months Oracle Database Use – 10 Years
PeopleSoft HRMS Technical – 4 Years Taleo Recruitment System – 3 Years
 SQR – 3 Years Success Factors Talent Management – 3 Years
 PeopleCode – 1 Year Laser Fiche Document Management – 3 Years

Chris Brubaker Job History/Page Two of Nine
Job Activity Chronology
2014 to Current – Nielsen Market Research
Director Corporate HR & Payroll Platforms
07/14 to 12/14 – Nielsen – Director Corporate HR and Payroll Platforms responsible for development of
improvements to the SAP system by simplifying processes and programs. Development of a set of global HR
Metrics for C-Suite use. Lead member of merger and acquisition activities for the HR and payroll component of
local and international acquisitions.
2012 to 2014 – Time Warner Business Services
Director of HR Systems
03/12 to 03/14 – Time Warner Global Director of HR Systems Role – Director of HRMS (Human Resources
Management Systems) responsible for creation of HR Systems Organization, hiring, training and development for
12 Headcount that will have three specific responsibilities. Specifically the implementation and maintenance of The
Workday HR and Payroll application, the Security of all systems related to Workday and the Reporting activities for
all Workday related reports for both internal Service Center departments and all of Time Warner properties’ that
need reporting and dashboard development, also responsible for the development, implementation and ongoing
maintenance for the HR Portal to be used to access all HR related systems.
Time Warner Corporate made the decision to open a Service Center in Tampa to combine all divisions of Time
Warner including Time Inc., Warner Brothers, HBO, Turner Broadcasting, and Time Warner Corporate. This
Center was built from the ground up and my responsibilities as the 5th
employee hired was overall HR system and
process strategy, system administration and reporting support. We participated with Accenture during the 3 wave
implementation of Workday that would support 30,000 employees. Responsible for development of strategy and
roadmap for the entire Service Center HR Systems platforms. Developed and implemented full Security model for
Workday System and the Drupal HR Portal application. Continued support and maintenance post go-live with
production system including planning, testing, and implementing patches, updates, and upgrades.
2008 to 2012 – Raymond James & Associates
Head of HRMS
01/10 to 03/12 – Raymond James & Associates Head of HRMS Role – Head of HRMS responsible for team and
department development, overall HR system and process strategy, and existing transactional processing, system
administration and reporting support. Developed three specific departments within HRMS to support records
processing and employee file retention, system administration and reporting for two major Software as a Service
systems, system administration, configuration and maintenance of HCM system, and HR process analysis and
improvement for entire HR function. Developed and sold $8m business plan to re-implement PeopleSoft v9.1 HCM
platform and roll out corporate wide Employee and Manager Self Service. Systems supported by my team include
PeopleSoft HCM, Taleo Recruiting, Success Factors Performance Management, Qlikview reporting application,
Laser Fiche Document Retention system, Lexis Nexis background check and online I-9 processing, Saba Learning
Management system. Managing all aspects of 7 direct reports and matrix manage 80 HR professionals. Responsible
for all integration of employee data for acquisitions. Currently developing roadmap for fully functional Shared
Service Center and 5 year overall strategy for HR systems and processes including global scope.
Chris Brubaker Job History/Page Three of Nine
Technology Product Manager – Raymond James Financial Services
10/08 to 12/09 – Raymond James & Associates Technology Product Manager Role – Technology Product
Manager responsible for managing the business process and technology solutions aspects of the HR, Payroll, and
Office Services functions for this regional financial services corporation. Responsible for development of the short-
term and long term strategy of these functional departments from a technology perspective. Engaged in evaluation,
selection, negotiation, implementation, enhancement, and maintenance of the technology solutions. Manage both
software engineering and business owner prioritization of technology solutions and vendor relationships. Advised
and assisted senior management on a variety of technical, operational and organizational issues.
2001 to 2008 – Green Flag Consulting Corporation
Implementation Project Participation
10/07 to 4/08 – PricewaterhouseCoopers WebSphere Manager/Employee Portal Application Implementation
Roles: Project Manager, Analysis and Design Lead, Testing Lead, Go-Live Coordinator
Purpose: Corporate Intranet was upgrading to a different application.
Budgeted Cost: $3,000,000
Challenge: Very short turnaround on analysis, design, and testing; highly integrated application.
Win: Redesigned and implemented a new self service module for the Partners of PwC. Re-engineered and
improved communication of Benefits Annual Enrollment process to Partners and Employee’s. Allowed for a
full review and redesign of the Employee Portal.
Detail: 10/07 to 4/08 Functional Project Manager Role – Project Manager reporting to Director of Partner Affairs
Systems to manage implementation activities for the upgrade of the internal intranet application using WebSphere
v6.0 software. Provided full analysis, design, testing, and implementation management, directing 5 primary Subject
Matter Experts and 18 overall end users. Implemented functionality for employee and manager self service portal
use of Health and Welfare elections and statements, Compensation information, Payroll statements, and Human
Resource self service indicative data changes. Also implemented third party single sign on functionality through the
portal to Health and Welfare, and Retirement vendors, providing complete access to employee level Benefits
information, Health and Welfare election options, retirement balances, and fund distribution changes.
2/06 to 10/07 – PricewaterhouseCoopers Partner HRMS System Upgrade Implementation
Roles: Project Manager, Design and Testing Lead, Go-Live and On-going Maintenance
Purpose: Required Upgrade to maintain Peoplesoft tax updates and full application support.
Budgeted Cost: $6,000,000
Challenge: Full review of current business processes and implementation of new modules
Chris Brubaker Job History/Page Four of Nine
Win: Implemented new employee self service module to allow for indicative data updates by employees.
Replaced the entire hardware configuration to improve performance and ease of maintenance. Re-
engineered work flow processing for Benefits, HR, and Payroll departments.
Detail: 2/06 to 10/07 Functional Project Manager Role for HR, Benefits, and Payroll – Project Manager
reporting to Director of Partner Affairs Systems to manage implementation activities for the upgrade of the
PeopleSoft HRMS v8.0 to PeopleSoft HRMS v8.9 for HR, Payroll, and Benefits. Managed 50 end users and
coordinated with Technical team on conversion, construction, and testing of upgrade programs. Managed complete
go-live activities and full cycle testing and ongoing regression testing. Advised and assisted senior management on
a variety of technical, operational and organizational issues. Mentored recently hired Payroll Manager in execution
of business processes and resource allocation for his employee’s.
2/06 to 7/06 – CSX 401(k) Benefits Vendor Transition
Roles: Project Manager, Analysis and Design Lead, Testing Lead, Go-Live Coordinator
Purpose: CSX was looking for better service and simplified reporting on 401k data.
Budgeted Cost: $750,000
Challenge: Very inexperienced implementation team
Win: Provided more diversified 401k election options for employees and more efficient Customer Service.
Detail: Project Manager Functional Role – Performed Project Management, requirements gathering, and test case
development for the transition of the CSX Employee 401k plan from Mercer to JP Morgan using PeopleSoft HRMS
v8.8. Managed 5 client supplied Subject Matter Experts and 4 external third party employees during this conversion
and transition from Mercer to JP Morgan. Advised and assisted senior management on a variety of technical,
operational and organizational issues. Provided in-depth education for Benefits Director and her direct reports on
the practices, principles and standards which resulted in a consistent, comprehensive implementation methodology
(analysis, design, construction, testing and implementation). Provided thorough training of a key vendor on the
practices, principles and standards for testing discipline
1/05 to 8/07 – DHL Express Organizational Design Development
Roles: Project Manager, Full Cycle Implementation, On-going Maintenance
Purpose: Provide an Enterprise-wide Organizational Charting Tool for CEO and Sr Level VP’s
Budgeted Cost: $350,000
Challenge: Reporting relationship data had not been maintained for the 21,000 employees for 3 years.
Win: Provided full Org Charting capability for entire DHL organization from CEO to Branch Manager.
Improved reporting capabilities to allow for complete analysis of business structures, headcounts, and all
indicative employee data. Provide full business process engineering of employee to manager relationships.
Org Charting was placed on DHL Intra-net to allow for regular update and ability for all employees’s to view
all organizations within DHL.
Chris Brubaker Job History/Page Five of Nine
Detail: 1/05 to 2/05 Vendor Selection Project Manager Role – Project Manager reporting to VP of Organizational
Design to acquire a software solution to represent the Organizational Chart of 21,000 employees at DHL.
Completed Request for Proposal and contract negotiations with a third party software vendor.
Detail: 2/05 to 1/06 Re-design of Org Structure Project Manager Role – Project Manager reporting to VP of
Organizational Design and Director of Human Resource Information Systems to design the organizational structure
for DHL including the creation and maintenance of all Business Unit, Department, Cost Center, structures in
PeopleSoft HRMS v8.8. Managed 9 FTE’s in HRIS, HR, and Finance departments.
Detail: 1/06 to 8/07 Retained as SME on Org Design – Trained client supplied employees on the maintenance and
modification of the Organizational elements needed to maintain the Org Charts. Attended meetings with HRIS, HR,
Training, and Org Design departments to continue successful maintenance of the organizational structure in
PeopleSoft and the external modification of the org structures of all DHL Business Units.
1/05 to 12/05 – DHL Express Recruitment System Vendor Selections and Global Implementation
Roles: Project Manager, Vendor Selection and Full Cycle Implementation
Purpose: Provide a Global Recruitment System for DPWN and DHL.
Budgeted Cost: $2.5 million
Challenge: Global implementation across multiple business processes and IT system configurations.
Win: Implemented a Global recruitment system and consolidated multiple work flow streams.
Detail: 1/05 to 2/05 Vendor Selection Project Manager Role – Project Manager responsible for development of
complete process evaluation of DHL internal procedures and evaluation of ability of third party vendors to provide
complete system solution for Recruitment Department. Development of Request For Proposal document and
evaluation of 6 third party administrators for the recruitment system being outsourced by DHL, including onsite
visits and Finals presentation by 2 vendors.
Detail: 2/05 to 12/05 Implementation Project Manager Role – Managed 9 client supplied Subject Matter Experts
and 3 development resources on the implementation of the Recruitment system. This system was located in London
England and integrated with the Bonn Germany headquarters of Deutsche Post World Net Incorporated.
3/04 to 1/05 – DHL Express/Airborne Express Global HRMS Implementation
Roles: Project Manager, Functional Interface Design Lead, Testing Lead, Go-Live Coordinator
Purpose: Combine the newly merged DHL and Airborne Express HRMS Peoplesoft Systems
Budgeted Cost: $5 million
Challenge: Integration of two large global populations on separate application platforms. Re-engineer
business processes and develop training and change management programs.
Win: Implemented a Global HRMS system and consolidated two populations and simplified multiple work
flow streams.
Chris Brubaker Job History/Page Six of Nine
Detail: Functional Role – Project Manager responsible for interface functional specification and implementation to
various 3rd
party vendors and internal vendors for H&W benefits, financial, HR, and payroll processes. Provided
overall project Quality Assurance guidance to Director of HRIS for System Implementation Methodology and
management of seven external PeopleSoft Consultants, filling an important knowledge gap.
Detail: User Acceptance Testing and Go-Live Role – Provided Project Management of functional test case
development and execution for the User Acceptance Testing and training of 55 Human Resource end users.
Developed Go Live testing plan and development of post implementation help desk coordination and execution.
9/01 to 2/04 – PricewaterhouseCoopers Partner HRMS System Implementation
Roles: Project Manager, Full Cycle Implementation, Testing Lead, and On-Going Maintenance
Purpose: Implement a fully customized Wealth Management and HRMS system for the Partners of
PricewaterhouseCoopers
Budgeted Cost: $15 million
Challenge: Significantly customize a PeopleSoft HRMS system that provides very specific wealth
management information for the Partners of PricewaterhouseCoopers with 100% accuracy.
Win: Implemented a Global HRMS system and Online Wealth Management Portal
Detail: 9/01 to 7/02 Implementation Functional Development and Testing Role – Project Manager responsible
for full system testing, integration testing, user acceptance testing and implementation of the HR, Benefits, and
Distribution activities of the PeopleSoft HRMS v8.0 application. Included full business process mapping of HR,
Benefits and Distribution activities, led team of 25 local and 15 off site users through entire lifecycle of the
implementation including business process mapping, functional specification design documents, and user acceptance
testing. This project included significant customized modules to handle partner/owner regulations including
deferred income and special payment processing.
Detail: 1/02 to 7/02 Testing and Batch Process Development Manager – Managed team of 5 technical
development programmers to design, test, and implement online and batch processing schedules for the entire
HRMS system including daily, weekly, monthly, quarterly, annual and adhoc processing schedules that effected
benefits interfaces, payroll processing, organizational restructuring, and mass update processing. This required the
development and sequencing of over 500 individual job schedules.
Detail: 7/02 to 2/04 Post Implementation Test Management and Functional Role – Project Manager responsible
for full system testing, integration testing, user acceptance testing, and regression testing of additional custom
modules integrating into the PeopleSoft v8.0 HRMS system. Managed 3 to 5 developers and 5 to 20 end users
during this time.
Chris Brubaker Job History/Page Seven of Nine
2000 to 2001 – Business Intelligence Solutions Group Incorporated
Product Development Consultant and Implementation Project Manager
5/01 to 8/01 – BISG Intelligence Scorecard Implementation at Hard Rock Café Corporate Office
Roles: Project Manager, Full Cycle Implementation
Implementation Project Management Role – Project Manager responsible for full KPI development and
implementation of the BISG Intelligence Scorecard at Hard Rock Café Corporate offices. Provided Project Manager
Guidance for 3 client resources and 2 technical consulting resources during this implementation.
9/00 to 5/01 – BISG Intelligence Scorecard Product Development
Roles: Business Process expert, and Key Performance Indicator Design
Functional Product Development Role – Provided business process expertise during the entire life cycle
development of a Senior Executive Dashboard reporting product. Developed 150 Key Performance Indicators (KPI)
for the Human Capital and Financial domains for the Intelligence Scorecard. These include computations for
Benefits, HR, and Payroll functions. Provided detailed design documents for the online screens used for Intelligence
Scorecard.
1995 to 2000 – PricewaterhouseCoopers LLP
Implementation Project Participation
6/00 to 9/00 – Prudential PeopleSoft 7.5 BenAdmin Implementation Analyses
Roles: Project Manager, Analysis and Design Lead, Business Process review
Functional Role – Project Manager responsible for analysis of Implementation of BenAdmin module of PeopleSoft
v7.5 HRMS system. Led team of 2 consultants and 3 client subject matter experts on mapping the business process
activities for the Benefits Positive Election Annual Renewal Process at Prudential.
Technical Role – Evaluated all Health and Welfare 3rd
Party interfaces to determine need for reprogramming.
Assisted 2 consultant programmers with this effort.
9/98 to 6/00 – PricewaterhouseCoopers Staff HRMS System
Roles: Technical Interface Lead, Business Process alignment, Testing Lead, Go-Live Coordinator
9/98 to 7/99 Technical Role – Team Lead for the Interface Development Team, managed 9 technical programmers
developing 33 interfaces. Responsible for completion of the technical requirements documents for all interface
programs including Health and Welfare, 401(k), ADP payroll interface, and General Ledger programs.
7/99 to 9/99 Functional Role – Established entire batch processing schedule for the PeopleSoft HR, Payroll, and
Benefits system. Managed 2 functional users and one technical resource during this time to identify functional
requirements and develop programs needed for execution of the JSC Batch Scheduling software.
Chris Brubaker Job History/Page Eight of Nine
10/99 to 1/00 Testing Project Management – Developed overall System, Integration, Parallel, and User
Acceptance Testing strategy, test cycles, and test plans for entire HRMS system. Managed 35 end users, 5 technical
resources and integrated with PeopleSoft Administrators and DBA’s to manage this testing effort.
1/00 to 6/00 Go Live Activities and Post Implementation Support – Project Management of Testing and
Implementation team and interaction with 35 HR, Payroll, and Benefits end users to manage the ongoing production
activities of the PeopleSoft v7.5 HRMS system.
Additional Responsibilities during this project – Liaison with Health and Welfare and Financial 3rd
Party
administrators – Communicate with 3rd
Party administrators for defining benefits annual renewal procedures, new
benefit plan implementations and set up, and conversion of employee plan data from legacy system to PeopleSoft
HRMS v7.5 application. Managed 6 separate testing databases.
9/97 to 9/98 – Ameritech Communications
Roles: PeopleCode and SQR Developer, Business Process analysis, Testing Lead
Technical Role – Develop SQR programs and Custom PeopleCode Pages for the payroll process validation routines
for the weekly, bi-weekly, and monthly payroll processes for Ameritech. Developed SQL test validation scripts for
HR, Benefits, and Payroll processes for PeopleSoft v6.0 HRMS upgrade.
Functional Role – Participated in the business process analysis for the Payroll processes for Ameritech, developed
functional specifications for upgrade activities from PeopleSoft v4.0 to PeopleSoft v6.0
Testing Lead Role – Led team of 5 functional and 7 technical consultants during the full cycle batch processing
testing for the entire Ameritech PeopleSoft system including testing payroll processing, new hire entry and
employee record maintenance, benefits processing including benefit plan set up, and processing of 401(k) interfaces.
9/96 to 9/97 – McDonald’s Corporation
Roles: Analysis and Design Lead, Benefits Configuration Lead
Functional Team Lead Role – Led a team of 5 functional users to create the Gap analysis, Conference Room Pilot
(Prototype), and functional design documents for the implementation of the Lawson HRMS system.
Benefits Team Lead Role – Led a team of 3 functional users by providing specific benefits configuration expertise
for the analysis and design for the benefits module of the Lawson HRMS system. The analysis included employee
Health and Welfare, Pension, and elective Retirement programs for both exempt and non-exempt employees.
6/96 to 9/96 – Delco – Remy America
Roles: SQR Developer
Technical Role – Designed, wrote, tested, and implemented an SQR program to handle the 401(k) interface from
the Delco-Remy PeopleSoft v5.0 HRMS system to the 3rd
party benefits administrator for Delco-Remy.
7/95 to 6/96 – Internal PwC Customized Petroleum Application Project
Roles: COBOL Developer, Testing Team Member
Technical Role – Provided development and testing support for Oil and Gas Application
Chris Brubaker Job History/Page Nine of Nine
1989 to 1995 – The Travelers Insurance Company
Roles: Financial Analyst
Direct report to the Chief Financial Officer of the Central US region. Worked with the Managed Care and Employee
Benefits division in Hartford Connecticut as a Financial Analyst. Relocated to Dallas Texas in 1990 and worked
with underwriting and rating divisions on large corporate Managed Care and HMO accounts. Assisted with
implementation of their UNIX based finance system.

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Chris Brubaker Job History Details

  • 1. Chris Brubaker – Job History Detail Tampa, Florida 33602 Office/Cell (813) 240-6871 c2brubaker@gmail.com __________________________________________________________________ Career Overview Thirty one year professional career. Current position with Nielsen Market Research as a Director in their Corporate Platform division. Recent position as Global Director of HR Systems with Time Warner Business Services. Background features more than five years of Big Five management consulting experience and eight additional years of consulting practice, development of teams, and managerial development experience for Fortune and Global 500 companies, with emphasis in the development, enhancement, integration, implementation, maintenance and support of sophisticated information systems and business process design. Experience includes significant responsibility and achievement in corporate and consulting environments. Prior business experience includes more than six years with a Fortune 500 Financial Services Corporation, managing staff of up to 50+ employees. Expertise in working within complex organizations, leading staff and consultants in the development, implementation, and support and maintenance of state-of-the-art information systems which provide clear, actionable information from which executive level management can make improved operational and strategic decisions. Extensive experience mentoring managers and employee’s in skill development and best practices methodologies. Career Summary of Experience - Consulting Career Full Cycle Implementations Consulting Career Functional Roles Workday HR and Payroll System – 1 Drupal HR Portal Functional Specs – 2 Years Drupal HR Portal Implementation – 1 Business Process Analyst and Development – 10 Years PeopleSoft HRMS HR/Payroll/Benefits – 6 Project Management – 9 Years WebSphere Intranet Portal Application – 1 Testing Lead – 9 Years Recruitment Systems – 2 Maintenance and Update Leadership – 13 Years Organizational Design/Org Charting – 1 Custom Application/Product Development – 1 Career Application Experience Workday HR and Payroll System – 2 Years SAP HR & Payroll System – 6 months Certpoint Learning Management System – 2 IBM WebSphere Portal Application – 6 months Drupal HR Portal System – 2 Years Aquire OrgPublisher – 4 years PeopleSoft HRMS Functional – 13 Years Job Partners Recruitment System – 1 year  HR – 13 Years Lawson HRMS – 1 Year  Payroll – 11 Years SQL – 12 Years  Base Benefits – 7 Years UNIX Processing – 8 Years  Benefits Admin – 3 months Oracle Database Use – 10 Years PeopleSoft HRMS Technical – 4 Years Taleo Recruitment System – 3 Years  SQR – 3 Years Success Factors Talent Management – 3 Years  PeopleCode – 1 Year Laser Fiche Document Management – 3 Years 
  • 2. Chris Brubaker Job History/Page Two of Nine Job Activity Chronology 2014 to Current – Nielsen Market Research Director Corporate HR & Payroll Platforms 07/14 to 12/14 – Nielsen – Director Corporate HR and Payroll Platforms responsible for development of improvements to the SAP system by simplifying processes and programs. Development of a set of global HR Metrics for C-Suite use. Lead member of merger and acquisition activities for the HR and payroll component of local and international acquisitions. 2012 to 2014 – Time Warner Business Services Director of HR Systems 03/12 to 03/14 – Time Warner Global Director of HR Systems Role – Director of HRMS (Human Resources Management Systems) responsible for creation of HR Systems Organization, hiring, training and development for 12 Headcount that will have three specific responsibilities. Specifically the implementation and maintenance of The Workday HR and Payroll application, the Security of all systems related to Workday and the Reporting activities for all Workday related reports for both internal Service Center departments and all of Time Warner properties’ that need reporting and dashboard development, also responsible for the development, implementation and ongoing maintenance for the HR Portal to be used to access all HR related systems. Time Warner Corporate made the decision to open a Service Center in Tampa to combine all divisions of Time Warner including Time Inc., Warner Brothers, HBO, Turner Broadcasting, and Time Warner Corporate. This Center was built from the ground up and my responsibilities as the 5th employee hired was overall HR system and process strategy, system administration and reporting support. We participated with Accenture during the 3 wave implementation of Workday that would support 30,000 employees. Responsible for development of strategy and roadmap for the entire Service Center HR Systems platforms. Developed and implemented full Security model for Workday System and the Drupal HR Portal application. Continued support and maintenance post go-live with production system including planning, testing, and implementing patches, updates, and upgrades. 2008 to 2012 – Raymond James & Associates Head of HRMS 01/10 to 03/12 – Raymond James & Associates Head of HRMS Role – Head of HRMS responsible for team and department development, overall HR system and process strategy, and existing transactional processing, system administration and reporting support. Developed three specific departments within HRMS to support records processing and employee file retention, system administration and reporting for two major Software as a Service systems, system administration, configuration and maintenance of HCM system, and HR process analysis and improvement for entire HR function. Developed and sold $8m business plan to re-implement PeopleSoft v9.1 HCM platform and roll out corporate wide Employee and Manager Self Service. Systems supported by my team include PeopleSoft HCM, Taleo Recruiting, Success Factors Performance Management, Qlikview reporting application, Laser Fiche Document Retention system, Lexis Nexis background check and online I-9 processing, Saba Learning Management system. Managing all aspects of 7 direct reports and matrix manage 80 HR professionals. Responsible for all integration of employee data for acquisitions. Currently developing roadmap for fully functional Shared Service Center and 5 year overall strategy for HR systems and processes including global scope.
  • 3. Chris Brubaker Job History/Page Three of Nine Technology Product Manager – Raymond James Financial Services 10/08 to 12/09 – Raymond James & Associates Technology Product Manager Role – Technology Product Manager responsible for managing the business process and technology solutions aspects of the HR, Payroll, and Office Services functions for this regional financial services corporation. Responsible for development of the short- term and long term strategy of these functional departments from a technology perspective. Engaged in evaluation, selection, negotiation, implementation, enhancement, and maintenance of the technology solutions. Manage both software engineering and business owner prioritization of technology solutions and vendor relationships. Advised and assisted senior management on a variety of technical, operational and organizational issues. 2001 to 2008 – Green Flag Consulting Corporation Implementation Project Participation 10/07 to 4/08 – PricewaterhouseCoopers WebSphere Manager/Employee Portal Application Implementation Roles: Project Manager, Analysis and Design Lead, Testing Lead, Go-Live Coordinator Purpose: Corporate Intranet was upgrading to a different application. Budgeted Cost: $3,000,000 Challenge: Very short turnaround on analysis, design, and testing; highly integrated application. Win: Redesigned and implemented a new self service module for the Partners of PwC. Re-engineered and improved communication of Benefits Annual Enrollment process to Partners and Employee’s. Allowed for a full review and redesign of the Employee Portal. Detail: 10/07 to 4/08 Functional Project Manager Role – Project Manager reporting to Director of Partner Affairs Systems to manage implementation activities for the upgrade of the internal intranet application using WebSphere v6.0 software. Provided full analysis, design, testing, and implementation management, directing 5 primary Subject Matter Experts and 18 overall end users. Implemented functionality for employee and manager self service portal use of Health and Welfare elections and statements, Compensation information, Payroll statements, and Human Resource self service indicative data changes. Also implemented third party single sign on functionality through the portal to Health and Welfare, and Retirement vendors, providing complete access to employee level Benefits information, Health and Welfare election options, retirement balances, and fund distribution changes. 2/06 to 10/07 – PricewaterhouseCoopers Partner HRMS System Upgrade Implementation Roles: Project Manager, Design and Testing Lead, Go-Live and On-going Maintenance Purpose: Required Upgrade to maintain Peoplesoft tax updates and full application support. Budgeted Cost: $6,000,000 Challenge: Full review of current business processes and implementation of new modules
  • 4. Chris Brubaker Job History/Page Four of Nine Win: Implemented new employee self service module to allow for indicative data updates by employees. Replaced the entire hardware configuration to improve performance and ease of maintenance. Re- engineered work flow processing for Benefits, HR, and Payroll departments. Detail: 2/06 to 10/07 Functional Project Manager Role for HR, Benefits, and Payroll – Project Manager reporting to Director of Partner Affairs Systems to manage implementation activities for the upgrade of the PeopleSoft HRMS v8.0 to PeopleSoft HRMS v8.9 for HR, Payroll, and Benefits. Managed 50 end users and coordinated with Technical team on conversion, construction, and testing of upgrade programs. Managed complete go-live activities and full cycle testing and ongoing regression testing. Advised and assisted senior management on a variety of technical, operational and organizational issues. Mentored recently hired Payroll Manager in execution of business processes and resource allocation for his employee’s. 2/06 to 7/06 – CSX 401(k) Benefits Vendor Transition Roles: Project Manager, Analysis and Design Lead, Testing Lead, Go-Live Coordinator Purpose: CSX was looking for better service and simplified reporting on 401k data. Budgeted Cost: $750,000 Challenge: Very inexperienced implementation team Win: Provided more diversified 401k election options for employees and more efficient Customer Service. Detail: Project Manager Functional Role – Performed Project Management, requirements gathering, and test case development for the transition of the CSX Employee 401k plan from Mercer to JP Morgan using PeopleSoft HRMS v8.8. Managed 5 client supplied Subject Matter Experts and 4 external third party employees during this conversion and transition from Mercer to JP Morgan. Advised and assisted senior management on a variety of technical, operational and organizational issues. Provided in-depth education for Benefits Director and her direct reports on the practices, principles and standards which resulted in a consistent, comprehensive implementation methodology (analysis, design, construction, testing and implementation). Provided thorough training of a key vendor on the practices, principles and standards for testing discipline 1/05 to 8/07 – DHL Express Organizational Design Development Roles: Project Manager, Full Cycle Implementation, On-going Maintenance Purpose: Provide an Enterprise-wide Organizational Charting Tool for CEO and Sr Level VP’s Budgeted Cost: $350,000 Challenge: Reporting relationship data had not been maintained for the 21,000 employees for 3 years. Win: Provided full Org Charting capability for entire DHL organization from CEO to Branch Manager. Improved reporting capabilities to allow for complete analysis of business structures, headcounts, and all indicative employee data. Provide full business process engineering of employee to manager relationships. Org Charting was placed on DHL Intra-net to allow for regular update and ability for all employees’s to view all organizations within DHL.
  • 5. Chris Brubaker Job History/Page Five of Nine Detail: 1/05 to 2/05 Vendor Selection Project Manager Role – Project Manager reporting to VP of Organizational Design to acquire a software solution to represent the Organizational Chart of 21,000 employees at DHL. Completed Request for Proposal and contract negotiations with a third party software vendor. Detail: 2/05 to 1/06 Re-design of Org Structure Project Manager Role – Project Manager reporting to VP of Organizational Design and Director of Human Resource Information Systems to design the organizational structure for DHL including the creation and maintenance of all Business Unit, Department, Cost Center, structures in PeopleSoft HRMS v8.8. Managed 9 FTE’s in HRIS, HR, and Finance departments. Detail: 1/06 to 8/07 Retained as SME on Org Design – Trained client supplied employees on the maintenance and modification of the Organizational elements needed to maintain the Org Charts. Attended meetings with HRIS, HR, Training, and Org Design departments to continue successful maintenance of the organizational structure in PeopleSoft and the external modification of the org structures of all DHL Business Units. 1/05 to 12/05 – DHL Express Recruitment System Vendor Selections and Global Implementation Roles: Project Manager, Vendor Selection and Full Cycle Implementation Purpose: Provide a Global Recruitment System for DPWN and DHL. Budgeted Cost: $2.5 million Challenge: Global implementation across multiple business processes and IT system configurations. Win: Implemented a Global recruitment system and consolidated multiple work flow streams. Detail: 1/05 to 2/05 Vendor Selection Project Manager Role – Project Manager responsible for development of complete process evaluation of DHL internal procedures and evaluation of ability of third party vendors to provide complete system solution for Recruitment Department. Development of Request For Proposal document and evaluation of 6 third party administrators for the recruitment system being outsourced by DHL, including onsite visits and Finals presentation by 2 vendors. Detail: 2/05 to 12/05 Implementation Project Manager Role – Managed 9 client supplied Subject Matter Experts and 3 development resources on the implementation of the Recruitment system. This system was located in London England and integrated with the Bonn Germany headquarters of Deutsche Post World Net Incorporated. 3/04 to 1/05 – DHL Express/Airborne Express Global HRMS Implementation Roles: Project Manager, Functional Interface Design Lead, Testing Lead, Go-Live Coordinator Purpose: Combine the newly merged DHL and Airborne Express HRMS Peoplesoft Systems Budgeted Cost: $5 million Challenge: Integration of two large global populations on separate application platforms. Re-engineer business processes and develop training and change management programs. Win: Implemented a Global HRMS system and consolidated two populations and simplified multiple work flow streams.
  • 6. Chris Brubaker Job History/Page Six of Nine Detail: Functional Role – Project Manager responsible for interface functional specification and implementation to various 3rd party vendors and internal vendors for H&W benefits, financial, HR, and payroll processes. Provided overall project Quality Assurance guidance to Director of HRIS for System Implementation Methodology and management of seven external PeopleSoft Consultants, filling an important knowledge gap. Detail: User Acceptance Testing and Go-Live Role – Provided Project Management of functional test case development and execution for the User Acceptance Testing and training of 55 Human Resource end users. Developed Go Live testing plan and development of post implementation help desk coordination and execution. 9/01 to 2/04 – PricewaterhouseCoopers Partner HRMS System Implementation Roles: Project Manager, Full Cycle Implementation, Testing Lead, and On-Going Maintenance Purpose: Implement a fully customized Wealth Management and HRMS system for the Partners of PricewaterhouseCoopers Budgeted Cost: $15 million Challenge: Significantly customize a PeopleSoft HRMS system that provides very specific wealth management information for the Partners of PricewaterhouseCoopers with 100% accuracy. Win: Implemented a Global HRMS system and Online Wealth Management Portal Detail: 9/01 to 7/02 Implementation Functional Development and Testing Role – Project Manager responsible for full system testing, integration testing, user acceptance testing and implementation of the HR, Benefits, and Distribution activities of the PeopleSoft HRMS v8.0 application. Included full business process mapping of HR, Benefits and Distribution activities, led team of 25 local and 15 off site users through entire lifecycle of the implementation including business process mapping, functional specification design documents, and user acceptance testing. This project included significant customized modules to handle partner/owner regulations including deferred income and special payment processing. Detail: 1/02 to 7/02 Testing and Batch Process Development Manager – Managed team of 5 technical development programmers to design, test, and implement online and batch processing schedules for the entire HRMS system including daily, weekly, monthly, quarterly, annual and adhoc processing schedules that effected benefits interfaces, payroll processing, organizational restructuring, and mass update processing. This required the development and sequencing of over 500 individual job schedules. Detail: 7/02 to 2/04 Post Implementation Test Management and Functional Role – Project Manager responsible for full system testing, integration testing, user acceptance testing, and regression testing of additional custom modules integrating into the PeopleSoft v8.0 HRMS system. Managed 3 to 5 developers and 5 to 20 end users during this time.
  • 7. Chris Brubaker Job History/Page Seven of Nine 2000 to 2001 – Business Intelligence Solutions Group Incorporated Product Development Consultant and Implementation Project Manager 5/01 to 8/01 – BISG Intelligence Scorecard Implementation at Hard Rock Café Corporate Office Roles: Project Manager, Full Cycle Implementation Implementation Project Management Role – Project Manager responsible for full KPI development and implementation of the BISG Intelligence Scorecard at Hard Rock Café Corporate offices. Provided Project Manager Guidance for 3 client resources and 2 technical consulting resources during this implementation. 9/00 to 5/01 – BISG Intelligence Scorecard Product Development Roles: Business Process expert, and Key Performance Indicator Design Functional Product Development Role – Provided business process expertise during the entire life cycle development of a Senior Executive Dashboard reporting product. Developed 150 Key Performance Indicators (KPI) for the Human Capital and Financial domains for the Intelligence Scorecard. These include computations for Benefits, HR, and Payroll functions. Provided detailed design documents for the online screens used for Intelligence Scorecard. 1995 to 2000 – PricewaterhouseCoopers LLP Implementation Project Participation 6/00 to 9/00 – Prudential PeopleSoft 7.5 BenAdmin Implementation Analyses Roles: Project Manager, Analysis and Design Lead, Business Process review Functional Role – Project Manager responsible for analysis of Implementation of BenAdmin module of PeopleSoft v7.5 HRMS system. Led team of 2 consultants and 3 client subject matter experts on mapping the business process activities for the Benefits Positive Election Annual Renewal Process at Prudential. Technical Role – Evaluated all Health and Welfare 3rd Party interfaces to determine need for reprogramming. Assisted 2 consultant programmers with this effort. 9/98 to 6/00 – PricewaterhouseCoopers Staff HRMS System Roles: Technical Interface Lead, Business Process alignment, Testing Lead, Go-Live Coordinator 9/98 to 7/99 Technical Role – Team Lead for the Interface Development Team, managed 9 technical programmers developing 33 interfaces. Responsible for completion of the technical requirements documents for all interface programs including Health and Welfare, 401(k), ADP payroll interface, and General Ledger programs. 7/99 to 9/99 Functional Role – Established entire batch processing schedule for the PeopleSoft HR, Payroll, and Benefits system. Managed 2 functional users and one technical resource during this time to identify functional requirements and develop programs needed for execution of the JSC Batch Scheduling software.
  • 8. Chris Brubaker Job History/Page Eight of Nine 10/99 to 1/00 Testing Project Management – Developed overall System, Integration, Parallel, and User Acceptance Testing strategy, test cycles, and test plans for entire HRMS system. Managed 35 end users, 5 technical resources and integrated with PeopleSoft Administrators and DBA’s to manage this testing effort. 1/00 to 6/00 Go Live Activities and Post Implementation Support – Project Management of Testing and Implementation team and interaction with 35 HR, Payroll, and Benefits end users to manage the ongoing production activities of the PeopleSoft v7.5 HRMS system. Additional Responsibilities during this project – Liaison with Health and Welfare and Financial 3rd Party administrators – Communicate with 3rd Party administrators for defining benefits annual renewal procedures, new benefit plan implementations and set up, and conversion of employee plan data from legacy system to PeopleSoft HRMS v7.5 application. Managed 6 separate testing databases. 9/97 to 9/98 – Ameritech Communications Roles: PeopleCode and SQR Developer, Business Process analysis, Testing Lead Technical Role – Develop SQR programs and Custom PeopleCode Pages for the payroll process validation routines for the weekly, bi-weekly, and monthly payroll processes for Ameritech. Developed SQL test validation scripts for HR, Benefits, and Payroll processes for PeopleSoft v6.0 HRMS upgrade. Functional Role – Participated in the business process analysis for the Payroll processes for Ameritech, developed functional specifications for upgrade activities from PeopleSoft v4.0 to PeopleSoft v6.0 Testing Lead Role – Led team of 5 functional and 7 technical consultants during the full cycle batch processing testing for the entire Ameritech PeopleSoft system including testing payroll processing, new hire entry and employee record maintenance, benefits processing including benefit plan set up, and processing of 401(k) interfaces. 9/96 to 9/97 – McDonald’s Corporation Roles: Analysis and Design Lead, Benefits Configuration Lead Functional Team Lead Role – Led a team of 5 functional users to create the Gap analysis, Conference Room Pilot (Prototype), and functional design documents for the implementation of the Lawson HRMS system. Benefits Team Lead Role – Led a team of 3 functional users by providing specific benefits configuration expertise for the analysis and design for the benefits module of the Lawson HRMS system. The analysis included employee Health and Welfare, Pension, and elective Retirement programs for both exempt and non-exempt employees. 6/96 to 9/96 – Delco – Remy America Roles: SQR Developer Technical Role – Designed, wrote, tested, and implemented an SQR program to handle the 401(k) interface from the Delco-Remy PeopleSoft v5.0 HRMS system to the 3rd party benefits administrator for Delco-Remy. 7/95 to 6/96 – Internal PwC Customized Petroleum Application Project Roles: COBOL Developer, Testing Team Member Technical Role – Provided development and testing support for Oil and Gas Application
  • 9. Chris Brubaker Job History/Page Nine of Nine 1989 to 1995 – The Travelers Insurance Company Roles: Financial Analyst Direct report to the Chief Financial Officer of the Central US region. Worked with the Managed Care and Employee Benefits division in Hartford Connecticut as a Financial Analyst. Relocated to Dallas Texas in 1990 and worked with underwriting and rating divisions on large corporate Managed Care and HMO accounts. Assisted with implementation of their UNIX based finance system.