Bonner Program Management: staffing, roles and responsibilities, student leadership, faculty engagement etc.

1. Program Management

2. What We’ll Cover
• Bonner Program Staf
fi
ng Levels
• Roles & Responsibilities (Program Management)
• Student Leadership (BLT, Interns, Congress Reps)
• Campus-Wide Centers for Civic Engagement
• Engaging Faculty (Community-Engaged
Learning)

3. Starting Exercise
• Regardless of your program status,
map your current staf
fi
ng and center
structure
• Full-time staff and faculty
• Part-time staff and faculty
• AmeriCorps or VISTA leaders
• Student leader positions

4. Mural Board
Exercise #18
(Organization Chart)

5. Bonner Program
Staf
fi
ng Levels

6. Staf
fi
ng Levels
• During start up: clarify roles
of staff and faculty; most
have other roles
• 40 students: to 1 staff
• Bonner Director reports to
Senior Administrator
• Creatively leverage available
staf
fi
ng (e.g., work study,
VISTAs, graduate assistants)

7. Bonner Wiki: Bonner Program Staf
fi
ng

8. Roles &
Responsibilities

9. "Program directors are
fi
nding a stretch in their
associations, as they necessarily have to
become program developers, political
strategists, communicators across many
boundaries, counselors, learners,
wisdom
fi
gures, interpreters,
planners and problem solvers.”
- Robert Sigmon, 1992 report
to the Bonner Foundation

10. What do staff do?
Empower students’ (and
staff) development &
leadership
Build connections on
campus (pathways) and off
campus (collaboration)
Develop and manage
partnerships, positions,
& projects
Teach, advise, coach,
and mentor
Manage people & hold
them accountable
Build, implement, and
expand programs and
centers

11. Things You Do Every Term
Students Engage in Communities
• Positions, Community Learning Agreements, and Management - in person
and on BWBRS
Education, Training, and Re
fl
ection
• Class Meetings, Site Meetings, All Bonner Meetings, Courses - the aim
is to have at least one meeting a week
Advising
• One on One Meetings - between a Bonner and a staff/faculty
advisor at least once each semester
Lead and Manage
• Building and implementing the program, projects, events,
and operations of your center

13. Bonner “Director”
• Oversees the operations of the
civic engagement center and
Bonner program
• Serves as a key advocate and
leader for community and civic
engagement on campus
• Supervises and provides support
to the Bonner Coordinator and
other Center staff
• Often plays a central role in
promoting academic connections

14. Bonner “Coordinator”
• Designs, facilitates, and assesses the
education, structure, and
programming for Bonner Program
• Provides ongoing mentorship and
support to Bonner students
• Monitors Bonners’ performance
and completion of hours and
expectations
• Manages all components, including
recruitment and selection
• Manages sites and positions

15. Year at a Glance
Fall
Orientation - launches
Bonner Program before
school year
Place First Years - Frosh
often shadow or try
different sites
Semester Placements -
get students into service
within a few weeks
Fall Staff and Congress
Meetings - get the
network together
Summer
Cornerstones - implement
by end of year (or summer)
Capstones and
Presentations of Learning -
with partners, seniors,
faculty, etc.
Summer Leadership
Institute - big meeting!
Manage summer - site
visits, strategic planning;
revise your training &
meeting calendar
Evaluation and planning -
Annual Reports (May/June)
Winter
Mid-Year Retreats -
training, visioning, and
Bonner community building
Site Visits and Check Ins -
events with partners
Ongoing work around
academic connections -
faculty training and
engagement
Semester Placements - get
other students into service
within a few weeks
Planning for Summer -
start internship recruitment
Spring
First Year Trip and Second Year
Exchange - plan Cornerstones,
whether in person or remote
Recruitment and Selection -
identi
fi
es next class of Bonners
Site Visits and Check Ins -
events with partners
Curriculum projects - courses,
capstones, minors, pathways,
policies, tracking, etc.
Semester Placements and
Finalize Summer - ensure
students have positions

16. Mural Exercise
• Given your understanding of the
current team composition,
brainstorm who will play key roles
from the annual calendar of activities
• “Director” roles of forging campus relationships
• “Coordinator” hands-on student management

17. Mural Board
Exercise #18continued
(Who will play key roles from the annual calendar of activities?
“Director” roles of forging campus relationships
“Coordinator” hands-on student management

18. Student
Leadership Roles

19. Bonner Senior Interns
Who? • 1 - 4 motivated students, rising Seniors or Juniors, in key
program management roles
How to
pick?
• Identify students with strong understanding of Bonner
Program and how to mobilize students
• Prepare students in junior year (or before)
What they
do?
• Coordinate BLT (Bonner Leadership Team)
• Help organize and lead meetings & training
• Help manage service sites
• Help with accountability and BWBRS
When/
Where?
• Senior Interns have a track at Summer Leadership Institute
• Many also attend Fall Bonner Congress (online)

20. Senior Intern Training
• Bonner National Meetings
and online connections
• Provide intensive training in:
‣ Program management
‣ Peer leadership
‣ How to facilitate workshops
‣ Organizational skills
• Bonner Intern Handbook

21. Bonner Wiki: Bonner Senior Interns

22. Bonner Leadership Team (BLT)
Who?
• Student leaders who help run the Bonner
Program and campus-wide engagement
How to pick?
• Determine structure and roles
• Build in student voice
• Select and/or elect students
What they
do?
• Almost Everything!
• Be creative with their roles!
When&/
Where?
• Bonner Congress
• Bonner Summer Leadership Institute

23. BLT Structures: Sample Structures
Class Based Roles
Committee Based Roles
Chair Based Roles
Family Based Roles

24. BLT Selection
• Early application process
(early spring)
‣ Written application
‣ Interview
• Selection approaches:
‣ Voting
‣ Internal Appointment
‣ Combination

25. BLT Training
• Orientation
• Strengths / Styles
• Team Building
• Skill Development
• Facilitation
• Meeting Design
• Accountability

26. Bonner Wiki: Bonner Leadership Team

27. Bonner Wiki: Bonner Congress

28. Mural Exercise
• Return to your organizational chart
and add notes about positions to
create an ideal structure for your
Bonner Leadership Team (whether
you have a program or not)
• Write down things you need to learn
• Brainstorm how you will involve diverse students

29. Mural Board
Exercise #18continued
(Bonner Leadership Team Structure)

30. Campus-Wide
Center for Civic
Engagement

31. Start-Up
• Bonner Program staff often wear multiple hats (faculty or center staff)
• Begin with 5-10 students (freshmen & few upper class student leaders)
• Add more students each year (by class)
• Link with campus-wide service programs (for events, projects)
Bonner Program Director
(manages Bonner Program)
Bonner Leaders
(5-10 students with two serving as
Congress Reps)
Other Campus
Faculty and Staff
(engaged in community engaged learning)
Site/Project Leaders
(campus-wide volunteer management)

32. Intermediate Size Center
Bonner Program Director
(overall management)
Other Campus Faculty and Staff
(engaged in community service learning)
Center Director
(manages Center & oversees Bonner Program)
VISTA(s) or AmeriCorps staff
(training, community partnerships, projects)
Site/Project Leaders
(for teams of students at 5-15 sites)
Bonner Senior Intern(s)
(training, enrichment, community partnerships)
Bonner Congress Reps
(Foundation link, student voice, special projects)
Bonner Leadership Team
(class reps, committees, community fund)

33. Established Center
Service Learning Staff
(supporting academically-based service)
Community Service Federal Work-Study
Program
Other Student Service Clubs
(1x or occasional service projects)
Bonner Program Director
(overall management)
Other Campus Faculty and Staff
(engaged in community service learning)
Center Director
(manages Center & oversees Bonner Program)
VISTA(s) or AmeriCorps Staff
(training, community partnerships, projects)
Site/Project Leaders
(for teams of students at 5-15 sites or clusters)
Bonner Senior Intern(s)
(training, enrichment, community partnerships)
Bonner Congress Reps
(Foundation link, student voice, special projects)
Bonner Leadership Team
(class reps, committees, community fund)

34. Bonner Wiki: Campus Wide Centers

35. Campus-Wide Engagement

36. Centers in
Bonner Network

37. Center Director
Center Assistant
Director
Scholar in
Residence
Service Learning
Coordinator
Volunteer Resource
Coordinator
MSU Students
Site Coordinators
AmeriCorps
Members
Project
Coordinator

38. Director of
Programs
Director of
Academic
Integration
Assistant Director,
Faculty Development,
Dake Program, CETL
VISTA Fellow,
Community
Policy Institute
VISTA
Leader
VISTA
Leader VISTA
Leader
(HUD)
Assistant Director,
Bonner Program,
Global Service
Internship
Assistant Director,
Quality Assurance,
Summer Service
Scholars
Assistant Director,
Postgrad Programs
(VISTA, Dake)
Coordinator of
NEXT Consulting
Program
Coordinator of
Community
Partnerships and
Communications
Of
fi
ce
Assistant
Coordinator,
VISTA HUD
ConnectHome
Bonner Student
Leadership

39. Assistant Vice President Community
Initiatives and Center (CCE)
CCE Director
Assistant
Director,
Community
Relationships
& URD
Associate
Director,
Community
Engaged
Learning
Associate
Director,
Operations
Associate Director
Student
Engagement &
BSP Director
Admin
Coordinator,
CCE
Program
Coordinator,
Community
Engaged
Learning
Admin
Specialist &
Data Reporting
Analyst
Director,
K-12
Collaborative
Associate Director,
Community
Relationships &
URD
Assistant Director,
Student
Engagement &
BSP
Program Manager,
Student
Engagement &
BSP
Admin Coordinator,
Student
Engagement &
BSP
CCE Fellow,
Student
Engagement
Assistant Director,
CCE
Communications
& URD
Admin
Coordinator,
Community
Relationships
& URD
CCE Fellow,
URD
Catalyst,
Community Relationships &
Community Engaged Learning
Bonner Student
Leadership Team

40. Mural Board
Exercise #19
(Full- and part-time team)

41. Collaborating
Across Campus

42. Opportunities to Collaborate
Academic
Departments
Chaplain/
Religious Life
Public Relations/
IT Department
Student Life/
Affairs
Career Services
Diversity Equity &
Inclusion Study Abroad
Admissions
Leverage Bonners
to Build Campus-
Wide Culture of
Service

43. Admissions:
Admit the Best Class
• recruitment
• pipelines
• selection
• diversity
• reputation
• media
• news & events
• website & social media
• branding
• e-portfolio
Public Relations/IT:
Market Civic Engagement

44. Student Affairs:
Mobilize Students
• student development
• shared training
• integrated calendar
• clubs & events
• learning communities • career advising
• professional training
• networking
• fairs & employment
• career exploration
Career Services:
Promote Post-Graduate
Success

45. Diversity Equity and Inclusion:
Build an Inclusive Campus
• diversity training recruitment
• community relations
• special projects
• study abroad
• service trips
• internships
• training & courses
International Of
fi
ce:
Foster Global Perspectives

46. Academic Departments:
Link Across the Curriculum
• CBR & research
• Courses (Designator)
• High-Impact
Practices
• Degree Programs
• Pathways
•
fi
nd service minded
• vocational discernment
• advising
• spiritual exploration
Chaplain/Religious Life:
Foster Re
fl
ection

47. Mural Board
Exercise #20
(Collaborating across campus)

48. Engaging
Faculty

49. •Connect with Bonners (courses, capstones advisors)
•Integrate community engaged learning across
curriculum
•Engage faculty in doing projects, research, and
capacity building for partners and communities
•Enact higher education’s public mission (producing
knowledge for real-world application)
•Elevate institutional outcomes and reputation
Why Engage Faculty?

50. Continuum of Strategies
Foundational Transformational
Integrative &
Campus-Wide
Short-term
but critical
investments &
strategies
Ongoing and
requiring sustained
relationships &
program
management
Necessary for
shifting
institutional
culture and
policies

51. • Provide scholarship, articles, and exposure to
fi
eld
• Assist faculty with partners, projects, and transportation
• Share publication opportunities
• Involve in assessment and evaluation
• Provide faculty recognition, such as letters of support for tenure
(www.ccph.org)
Foundational

52. •Build a Faculty Cohort (Community-Engaged Learning
Initiative) and Establish Faculty Fellowships
•Student Teaching Assistants (Students as Colleagues)
•Course Development Support (Mini-Grants, Learning
Community, etc.)
•Involve Faculty in Center (Board, Advisors)
•Create Departmental Strategies (Degree Programs)
•Replicate Social Action Course Model
Transformational

53. •Conduct 3-5 Year Strategic Planning
•Build in Student Learning Outcomes/Assessment
•Course Designators and Carnegie Classi
fi
cation
•QEPs/Accreditation and External Reviews
•Tenure & Promotion Policy Change
•Create Academic Pathways
Integrative and Campus-Wide

54. bonner.org: strategy

55. bonner.org: pro
fi
les

56. Wiki: Middle Section

57. Wiki: How-To Guides

58. Curriculum

59. BLC
Self-Paced
Instruction

60. BLC
Community
of Practice

61. Mural Board
Exercise #21
(Community-Engaged Learning infrastructure)

62. Re
fl
ective
Sharing…
• What support do you
need from the
Foundation for other
Bonner Programs to
successfully take on
your new role and
achieve the vision you
have for it?

63. 1. Ensure your school is meeting the staf
fi
ng requirements. If you are not, invite
Foundation Staff for Alignment Visit and engage senior leaders in dialogue with
Foundation Leadership.
2. Review resources and determine the best structure and composition for your
Bonner Leadership Team. We recommend the size should be 15-20% of your
total Bonners (i.e., 12 for a 60 person program; 4 people for a start-up of 20).
3. Personally recruit Senior Interns and Congress Reps for talent and diversity.
4. Examine your site structure also and engage Site / Issue Leaders.
5. Train student leaders in core skills using available workshops.
6. Review Self-Assessment Tool to gauge current level & functioning of your center.
7. Do recommended exercises to identify goals and areas to improve.
8. Work with Foundation staff to identify models and resources.
To Do Checklist
(p. 31 in Handbook)