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Sustainability in Facility
Operations;
Establishing a Foundation For Continued
Performance
OCTC
October 29, 2015
Why Care? The Foundation
Phase 1, the Basics or Low
Hanging Fruit
Phase 2&3 - Techniques to
Drive Performance
Why Care About Sustainability
ESTABLISHING A FOUNDATION FOR CONTINUED PERFORMANCE
Increased
efficiencies
Enhanced
Brand Image
Reduced Business
Disruption Risks
Less Energy
Usage
Less Waste
Creation
Reduced Water
Consumption
Pursuing the Ideal State
ESTABLISHING A FOUNDATION FOR CONTINUED PERFORMANCE
3
Long-Term
Strategic Plan
Engaged &
Motivated
Employees
Compliance
Focused
Reactive
Anticipatory &
Proactive
Best-In-Class / Leader
โ€ข Compliance
Focused
โ€ข Cursory
Awareness
โ€ข Lack of
Direction
โ€ข Minimal
Management
Support
โ€ข Engaged Employees
โ€ข Goals and
Reporting
โ€ข Clear Vision
โ€ข Defined
Management
Support
โ€ข Strategic Plan
โ€ข Executive
Accountability
โ€ข Performance Data
and Trends
โ€ข Multi-Stakeholder
Engagement
Example: a compressed air leak may be discovered and fixed, but monthly energy usage
still increases due to inefficiencies elsewhere and lack of a holistic and monitored
perspective on energy usage.
This discourages employees and leadership.
The Tale of Two Approaches
ESTABLISHING A FOUNDATION FOR CONTINUED PERFORMANCE
Antea USA, Inc. 4
Find-and-Fix Approach
Facility pursues energy/water reductions
in an opportunistic and โ€˜ad hocโ€™ manner.
While effective in immediately engaging
employees in โ€˜hands onโ€™ actionโ€ฆ
โ€ฆ successes often do not translate to
positive performance in overall metrics.
Programmatic Approach
Facility establishes a programmatic
approach to energy/water management.
While potentially more time/resource
intensive to implementโ€ฆ
โ€ฆ the result is strategic, sustained, and
consistent management of energy/water.
Following a Practical Path Forward
ESTABLISHING A FOUNDATION FOR CONTINUED PERFORMANCE
Antea USA, Inc. 5
P H A S E 2
6-9 Months
P H A S E 3
9-18 Months
Define and Deploy KPIs
Create Cross Functional
Energy/Water/Waste Teams
Define and Manage Benchmark
Data
Define and Deploy Reporting
Process
Roll-out Program Across
Enterprise
Define Long-term Stretch Goals
Review Progress and Adjust
Goals and Programs As
Necessary
Formalize into Management
Systems
Create Desired Culture for
Continuous Improvement
P H A S E 1
0-6 Months
Develop Energy, Waste and/or
Water Policy
Select Energy, Waste, & Water
Champion(s)
Confirm Short Term Goals /
Targets
Define Facility-Level Baselines
Conduct Assessments
& Implement Quick Wins
(TOP10โ€™s)
Why Care? The Foundation
Phase 1, the Basics or Low
Hanging Fruit
Phase 2&3 - Techniques to
Drive Performance
Logically Attacking Opportunities
THE BASICS OR LOW HANGING FRUIT
Antea USA, Inc. 7
Starting With the Basics to gain momentumโ€ฆ
Housekeeping
Process
Optimization
Raw Material
Substitution
New
Technologies
New Product
Design
Energy: Top 10 Basics
THE BASICS OR LOW HANGING FRUIT
Antea USA, Inc. 8
1. Reduce air pressure
2. Fix air leaks
3. Insulate pipes & valves
4. Shutdown idle equipment
5. Evaluate all set-points
6. Maintain HVAC
7. Collect steam condensate
8. Retrofit plant lighting
9. Fix steam traps and leaks
10.Train & involve employees
Recycle
Reuse
Reduce
Water: Top 10 Basics
THE BASICS OR LOW HANGING FRUIT
Antea USA, Inc. 9
1. Find and fix leaks
2. Optimize cleaning
3. Reduce water use in cooling towers
4. Seek alternative sources
5. Utilize lowest flow rates
6. Reduce landscaping/irrigation use
7. Utilize closed loop systems
8. Optimize equipment cooling
9. Reuse water in key applications
10.Train & involve employees
Waste: Top 10 Basics
THE BASICS OR LOW HANGING FRUIT
Antea USA, Inc. 10
1. Improve housekeeping
2. Implement recycling programs
3. Inspect materials upon delivery
4. Keep containers covered
5. Keep waste streams separated
6. Avoid excess inventory
7. Investigate reusable packaging
8. Ask suppliers to take back packaging
9. Optimize production schedules
10.Train & involve employees
Why Care? The Foundation
Phase 1, the Basics or Low
Hanging Fruit
Phase 2&3 - Techniques to
Drive Performance
HOW DOES MATURITY LOOK LIKE?
TECHNIQUES TO DRIVE PERFORMANCE
Antea USA, Inc. 12
โ€ฆ a Maturing Processes Over Time
1. Optimized โ€“ Processes are all in place and
continuous improvement is evident
2. Quantitative โ€“ Statistic analysis of data
supports process objectives
3. Standardized โ€“ Processes are developed
and meeting minimum performance
requirements
4. Managed โ€“ Processes are documented to
work instruction level
5. Initial โ€“ Processes are being performed,
process owners may have been identified
โ€ฆ Building on Momentum
TECHNIQUES TO DRIVE PERFORMANCE
Antea USA, Inc. 13
P H A S E 2
6-9 Months
P H A S E 3
9-18 Months
Define and Deploy KPIs
Create Cross Functional
Energy/Water/Waste Teams
Define and Manage Benchmark
Data
Define and Deploy Reporting
Process
Roll-out Program Across
Enterprise
Define Long-term Stretch Goals
Review Progress and Adjust
Goals and Programs As
Necessary
Formalize into Management
Systems
Create Desired Culture for
Continuous Improvement
P H A S E 1
0-6 Months
Develop Energy, Waste and/or
Water Policy
Select Energy, Waste, & Water
Champion(s)
Confirm Short Term Goals /
Targets
Define Facility-Level Baselines
Conduct Assessments
& Implement Quick Wins
(TOP10โ€™s)
Create a Sustainability Team to lead and
coordinate activities between the various
groups that will need to be involved in
order for the energy/water/waste project
and program to be successful.
Establish a clear purpose for the team:
๏ฑ Create and lead an ongoing
sustainability program
๏ฑ Perform a one-time
energy/water/waste reduction
assessment
Involve people with interests in the
program and who know the company.
Tip: Building Teams
TECHNIQUES TO DRIVE PERFORMANCE
14Antea USA, Inc.
P H A S E 2
6-9 Months
Create Cross Functional
Energy/Water/Waste Teams
D ATA C O L L E C T I O N A N D
A N A LY S I S T O O L S
โ€ข Identify common savings opportunities and
create handbook of best practices
โ€ข Create and use common โ€œcalculatorsโ€ to
ensure consistent analysis
โ€ข Create templates for collecting and
analyzing energy, water, and waste data
โ€ข Develop and share case studies, including
project analyses
Tip: Data Tools
TECHNIQUES TO DRIVE PERFORMANCE
15Antea USA, Inc.
Define and Manage Benchmark
Data
P H A S E 2
6-9 Months
Client Name/Logo
6. Lighting Standards
Lighting Tool - Home Page Template
Navigation
1. To BeginGo To GeneralInformation
2. AddAreaCalculationSheet
3. RollUp Summary Tab
4. LightingToolStepby Step
5. BackgroundInfo: Lamp Types
6. LightingStandards
7. VendorInformation
8. AdditionalFundingInformation
9. UserIcon &Map KeyInformation
10.Instructions
C O M M O N T E C H N I Q U E S F O R
B U I L D I N G E M P L O Y E E A W A R E N E S S
โ€ข โ€˜Town Hallโ€™ meetings
โ€ข Posters
โ€ข Training opportunities
โ€ข Idea generation contests
โ€ข โ€˜Find the most leaksโ€™ contest or teams
โ€ข Incentive and reward programs
โ€ข Give out water/energy saving devices for
employees to use at home
โ€ข Set up volunteer opportunities
โ€ข Tour the local recycler, public water or
energy supplier
Tip: Employee Awareness and Engagement
TECHNIQUES TO DRIVE PERFORMANCE
16Antea USA, Inc.
Building employee awareness about why energy,
waste, and water are important and the role all
employees play should be immediate and ongoing.
The awareness program should focus on:
๏‚ง Building an understanding
๏‚ง Emphasizing the importance of involvement
๏‚ง Encouraging active involvement and
communication
Awareness building must be frequent and
continuous in order to generate excitement and
maintain attention!
Create Desired Culture for
Continuous Improvement
P H A S E 2
6-9 Months
T I P S F O R E F F E C T I V E W O R K S H O P S
A N D T R A I N I N G S
โ€ข Include representatives from different
operational groups to provide full
perspective
โ€ข Create working groups and breakout
exercises to practice what is taught
โ€ข Use real plant projects to teach concepts
and conduct analyses
Tip: Focused Workshops and Trainings
TECHNIQUES TO DRIVE PERFORMANCE
17Antea USA, Inc.
Roll-out Program Across
Enterprise
P H A S E 3
9-18 Months
B E N C H M A R K I N G T O A S S E S S
M AT U R I T Y
โ€ข Develop scorecards to define baseline and
track progress
โ€ข Consider internal and external
benchmarking
โ€ข Share results โ€“ they provide important
feedback
โ€ข Dig deep to identify gaps in performance โ€“
technical and cultural gaps
Tip: Benchmarking / Maturity Process
TECHNIQUES TO DRIVE PERFORMANCE
18Antea USA, Inc.
Review Progress and Adjust
Goals and Programs As
Necessary
P H A S E 3
9-18 Months
Category
Leading
Companies
TC Facilities
1. Management Support, Oversight & Defined Responsibilities 3.6 2.4
2. Energy Policies & Commitments 3.3 2.3
3. Energy Review 3.4 2.3
4. Baseline 3.3 2.0
5. Key Performance Indicators 3.3 3.1
6. Objectives, Targets & Action Plans 2.9 2.3
7. Competence, Training & Awareness 3.3 1.6
8. Communication 3.4 2.0
9. Documentation 3.1 1.6
10. Operational Control 3.6 2.0
11. Design 4.0 2.7
12. Procurement 3.0 2.0
13. Monitoring, Measurement & Analysis 3.9 2.1
14. Compliance 3.7 3.7
15. Audits 3.7 1.6
16. Corrective Actions 3.7 1.9
17. Record Control 2.0 1.8
18. Steam Systems 3.2 3.0
19. Motors & Pumps 3.2 3.4
20. Refrigeration Systems 1.9 3.3
21. Auxiliary Utility Systems 1.5 2.8
TOTAL 3.2 2.4
Explanation/information: In this sheet all main questions of the energy benchmarking assessment are presented.
Calculated are the average values of each main question. These averages are divided into two groups: Leading
Companies and TC Facilities.
ENERGY BENCHMARKING TOOL
Questions and Answers
CLOSING THOUGHTS
Antea USA, Inc. 19
B E T T E R B U S I N E S S ,
B E T T E R W O R L Dโ„ 
Antea Group
USA Headquarters
5910 Rice Creek Parkway, Suite 100
St. Paul, MN 55126, USA
USA Toll Free: +1 800 477 7411
International: +1 651 639 9443
www.anteagroup.com
Steven Meun
Consultant
+1 612 562 7414
steven.meun@anteagroup.com
Thank you!!

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Sustainability in Facility Operations 101: Establishing a Foundation For Continued Performance

  • 1. Sustainability in Facility Operations; Establishing a Foundation For Continued Performance OCTC October 29, 2015
  • 2. Why Care? The Foundation Phase 1, the Basics or Low Hanging Fruit Phase 2&3 - Techniques to Drive Performance
  • 3. Why Care About Sustainability ESTABLISHING A FOUNDATION FOR CONTINUED PERFORMANCE Increased efficiencies Enhanced Brand Image Reduced Business Disruption Risks Less Energy Usage Less Waste Creation Reduced Water Consumption
  • 4. Pursuing the Ideal State ESTABLISHING A FOUNDATION FOR CONTINUED PERFORMANCE 3 Long-Term Strategic Plan Engaged & Motivated Employees Compliance Focused Reactive Anticipatory & Proactive Best-In-Class / Leader โ€ข Compliance Focused โ€ข Cursory Awareness โ€ข Lack of Direction โ€ข Minimal Management Support โ€ข Engaged Employees โ€ข Goals and Reporting โ€ข Clear Vision โ€ข Defined Management Support โ€ข Strategic Plan โ€ข Executive Accountability โ€ข Performance Data and Trends โ€ข Multi-Stakeholder Engagement
  • 5. Example: a compressed air leak may be discovered and fixed, but monthly energy usage still increases due to inefficiencies elsewhere and lack of a holistic and monitored perspective on energy usage. This discourages employees and leadership. The Tale of Two Approaches ESTABLISHING A FOUNDATION FOR CONTINUED PERFORMANCE Antea USA, Inc. 4 Find-and-Fix Approach Facility pursues energy/water reductions in an opportunistic and โ€˜ad hocโ€™ manner. While effective in immediately engaging employees in โ€˜hands onโ€™ actionโ€ฆ โ€ฆ successes often do not translate to positive performance in overall metrics. Programmatic Approach Facility establishes a programmatic approach to energy/water management. While potentially more time/resource intensive to implementโ€ฆ โ€ฆ the result is strategic, sustained, and consistent management of energy/water.
  • 6. Following a Practical Path Forward ESTABLISHING A FOUNDATION FOR CONTINUED PERFORMANCE Antea USA, Inc. 5 P H A S E 2 6-9 Months P H A S E 3 9-18 Months Define and Deploy KPIs Create Cross Functional Energy/Water/Waste Teams Define and Manage Benchmark Data Define and Deploy Reporting Process Roll-out Program Across Enterprise Define Long-term Stretch Goals Review Progress and Adjust Goals and Programs As Necessary Formalize into Management Systems Create Desired Culture for Continuous Improvement P H A S E 1 0-6 Months Develop Energy, Waste and/or Water Policy Select Energy, Waste, & Water Champion(s) Confirm Short Term Goals / Targets Define Facility-Level Baselines Conduct Assessments & Implement Quick Wins (TOP10โ€™s)
  • 7. Why Care? The Foundation Phase 1, the Basics or Low Hanging Fruit Phase 2&3 - Techniques to Drive Performance
  • 8. Logically Attacking Opportunities THE BASICS OR LOW HANGING FRUIT Antea USA, Inc. 7 Starting With the Basics to gain momentumโ€ฆ Housekeeping Process Optimization Raw Material Substitution New Technologies New Product Design
  • 9. Energy: Top 10 Basics THE BASICS OR LOW HANGING FRUIT Antea USA, Inc. 8 1. Reduce air pressure 2. Fix air leaks 3. Insulate pipes & valves 4. Shutdown idle equipment 5. Evaluate all set-points 6. Maintain HVAC 7. Collect steam condensate 8. Retrofit plant lighting 9. Fix steam traps and leaks 10.Train & involve employees
  • 10. Recycle Reuse Reduce Water: Top 10 Basics THE BASICS OR LOW HANGING FRUIT Antea USA, Inc. 9 1. Find and fix leaks 2. Optimize cleaning 3. Reduce water use in cooling towers 4. Seek alternative sources 5. Utilize lowest flow rates 6. Reduce landscaping/irrigation use 7. Utilize closed loop systems 8. Optimize equipment cooling 9. Reuse water in key applications 10.Train & involve employees
  • 11. Waste: Top 10 Basics THE BASICS OR LOW HANGING FRUIT Antea USA, Inc. 10 1. Improve housekeeping 2. Implement recycling programs 3. Inspect materials upon delivery 4. Keep containers covered 5. Keep waste streams separated 6. Avoid excess inventory 7. Investigate reusable packaging 8. Ask suppliers to take back packaging 9. Optimize production schedules 10.Train & involve employees
  • 12. Why Care? The Foundation Phase 1, the Basics or Low Hanging Fruit Phase 2&3 - Techniques to Drive Performance
  • 13. HOW DOES MATURITY LOOK LIKE? TECHNIQUES TO DRIVE PERFORMANCE Antea USA, Inc. 12 โ€ฆ a Maturing Processes Over Time 1. Optimized โ€“ Processes are all in place and continuous improvement is evident 2. Quantitative โ€“ Statistic analysis of data supports process objectives 3. Standardized โ€“ Processes are developed and meeting minimum performance requirements 4. Managed โ€“ Processes are documented to work instruction level 5. Initial โ€“ Processes are being performed, process owners may have been identified
  • 14. โ€ฆ Building on Momentum TECHNIQUES TO DRIVE PERFORMANCE Antea USA, Inc. 13 P H A S E 2 6-9 Months P H A S E 3 9-18 Months Define and Deploy KPIs Create Cross Functional Energy/Water/Waste Teams Define and Manage Benchmark Data Define and Deploy Reporting Process Roll-out Program Across Enterprise Define Long-term Stretch Goals Review Progress and Adjust Goals and Programs As Necessary Formalize into Management Systems Create Desired Culture for Continuous Improvement P H A S E 1 0-6 Months Develop Energy, Waste and/or Water Policy Select Energy, Waste, & Water Champion(s) Confirm Short Term Goals / Targets Define Facility-Level Baselines Conduct Assessments & Implement Quick Wins (TOP10โ€™s)
  • 15. Create a Sustainability Team to lead and coordinate activities between the various groups that will need to be involved in order for the energy/water/waste project and program to be successful. Establish a clear purpose for the team: ๏ฑ Create and lead an ongoing sustainability program ๏ฑ Perform a one-time energy/water/waste reduction assessment Involve people with interests in the program and who know the company. Tip: Building Teams TECHNIQUES TO DRIVE PERFORMANCE 14Antea USA, Inc. P H A S E 2 6-9 Months Create Cross Functional Energy/Water/Waste Teams
  • 16. D ATA C O L L E C T I O N A N D A N A LY S I S T O O L S โ€ข Identify common savings opportunities and create handbook of best practices โ€ข Create and use common โ€œcalculatorsโ€ to ensure consistent analysis โ€ข Create templates for collecting and analyzing energy, water, and waste data โ€ข Develop and share case studies, including project analyses Tip: Data Tools TECHNIQUES TO DRIVE PERFORMANCE 15Antea USA, Inc. Define and Manage Benchmark Data P H A S E 2 6-9 Months Client Name/Logo 6. Lighting Standards Lighting Tool - Home Page Template Navigation 1. To BeginGo To GeneralInformation 2. AddAreaCalculationSheet 3. RollUp Summary Tab 4. LightingToolStepby Step 5. BackgroundInfo: Lamp Types 6. LightingStandards 7. VendorInformation 8. AdditionalFundingInformation 9. UserIcon &Map KeyInformation 10.Instructions
  • 17. C O M M O N T E C H N I Q U E S F O R B U I L D I N G E M P L O Y E E A W A R E N E S S โ€ข โ€˜Town Hallโ€™ meetings โ€ข Posters โ€ข Training opportunities โ€ข Idea generation contests โ€ข โ€˜Find the most leaksโ€™ contest or teams โ€ข Incentive and reward programs โ€ข Give out water/energy saving devices for employees to use at home โ€ข Set up volunteer opportunities โ€ข Tour the local recycler, public water or energy supplier Tip: Employee Awareness and Engagement TECHNIQUES TO DRIVE PERFORMANCE 16Antea USA, Inc. Building employee awareness about why energy, waste, and water are important and the role all employees play should be immediate and ongoing. The awareness program should focus on: ๏‚ง Building an understanding ๏‚ง Emphasizing the importance of involvement ๏‚ง Encouraging active involvement and communication Awareness building must be frequent and continuous in order to generate excitement and maintain attention! Create Desired Culture for Continuous Improvement P H A S E 2 6-9 Months
  • 18. T I P S F O R E F F E C T I V E W O R K S H O P S A N D T R A I N I N G S โ€ข Include representatives from different operational groups to provide full perspective โ€ข Create working groups and breakout exercises to practice what is taught โ€ข Use real plant projects to teach concepts and conduct analyses Tip: Focused Workshops and Trainings TECHNIQUES TO DRIVE PERFORMANCE 17Antea USA, Inc. Roll-out Program Across Enterprise P H A S E 3 9-18 Months
  • 19. B E N C H M A R K I N G T O A S S E S S M AT U R I T Y โ€ข Develop scorecards to define baseline and track progress โ€ข Consider internal and external benchmarking โ€ข Share results โ€“ they provide important feedback โ€ข Dig deep to identify gaps in performance โ€“ technical and cultural gaps Tip: Benchmarking / Maturity Process TECHNIQUES TO DRIVE PERFORMANCE 18Antea USA, Inc. Review Progress and Adjust Goals and Programs As Necessary P H A S E 3 9-18 Months Category Leading Companies TC Facilities 1. Management Support, Oversight & Defined Responsibilities 3.6 2.4 2. Energy Policies & Commitments 3.3 2.3 3. Energy Review 3.4 2.3 4. Baseline 3.3 2.0 5. Key Performance Indicators 3.3 3.1 6. Objectives, Targets & Action Plans 2.9 2.3 7. Competence, Training & Awareness 3.3 1.6 8. Communication 3.4 2.0 9. Documentation 3.1 1.6 10. Operational Control 3.6 2.0 11. Design 4.0 2.7 12. Procurement 3.0 2.0 13. Monitoring, Measurement & Analysis 3.9 2.1 14. Compliance 3.7 3.7 15. Audits 3.7 1.6 16. Corrective Actions 3.7 1.9 17. Record Control 2.0 1.8 18. Steam Systems 3.2 3.0 19. Motors & Pumps 3.2 3.4 20. Refrigeration Systems 1.9 3.3 21. Auxiliary Utility Systems 1.5 2.8 TOTAL 3.2 2.4 Explanation/information: In this sheet all main questions of the energy benchmarking assessment are presented. Calculated are the average values of each main question. These averages are divided into two groups: Leading Companies and TC Facilities. ENERGY BENCHMARKING TOOL
  • 20. Questions and Answers CLOSING THOUGHTS Antea USA, Inc. 19
  • 21. B E T T E R B U S I N E S S , B E T T E R W O R L Dโ„  Antea Group USA Headquarters 5910 Rice Creek Parkway, Suite 100 St. Paul, MN 55126, USA USA Toll Free: +1 800 477 7411 International: +1 651 639 9443 www.anteagroup.com Steven Meun Consultant +1 612 562 7414 steven.meun@anteagroup.com Thank you!!