1. Ali Ahmed Mohamed-Zaki
27, 106 street, Maadi
Cairo, Egypt
Cell phone no.: (+201026546634)
E-mail: Ali_Asar@live.com
ê Objective :
Seeking for a job that I enjoy doing the work while applying my present skills and also that provides me an opportun
ity to learn something more, to gain knowledge and practical experience through joining your leading team and contr
ibute to the development of its achievement.
ê Education :
School :Al-Fath Azhar School in Maadi.
University : Modern Academy.
Faculty : Management Information System English section (MISE).
Grade : V.Good.
Graduation Date : 2014.
ê Work Experience :
1) Place of Work: Collection for Houseware
Job Title:ExecutiveManager.
Duration: From 1/2008 till 6/2009
 Supervise activities of all employees.
 Man power planning and management.
 Communicating courteously with customers by telephone, email and face to face.
 Purchasing.
 Vendor contracts & management.
 Assist customers with inquiries or purchases needed.
 Customer retention.
 Perform other miscellaneous duties as assigned.

2. 2) Place of Work: Raya Contact Center
Job Title:Account Advisor
Duration: From 1/2011 to 1/2013
Responsibilities included but not limited to:
 Follow the feedback & complaints from the clients.
 Handling customers for any situations.
3) Place of Work: Green Gym
Job Title:Salesman
Duration: From 2/2015 to 4/2015.
Responsibilities included but not limited to:
 Point of contact for clients; producing client satisfaction and retention using responsiveness
and ease of process.
 Ensure all client requirements are understood and translated into measurable and effective
communication to all necessary end-users.
4) Place of Work: Informatique
Job Title:Software ImplementationSpecialist
Duration: From 8/2015 to present.
Responsibilities included but not limited to:
 Point of contact for clients; producing client satisfaction and retention using responsiveness
and ease of process.
 Ensure all client requirements are understood and translated into measurable and effective
communication to all necessary end-users.
 Follow the feedback & complaints from the clients.
 Handling customers for any situations.

3. ê Additional Skills :
Languages Reading Writing Speaking
Arabic Native
English Excellent V.good V.good
Software Administration
 Very good knowledge of Microsoft Office 2003 & 2007.

4. ê Courses and Training :
 (ICDL) International Computer Driving License.
 Interpersonal communication skills workshop.
 Effective negotiation & communication skills workshop.
 Public speaking and presentation skills “How to present Islam“ by Bridges foundation.

ê Personal Skills :
 Ability to lead teamwork’s.
 Excellent performance under pressure.
 Ability to manage critical events & taking critical decisions.
 Well adapted to technology use.
 Cooperative, work well with others.
 Very fast learner.
ê Interest & Values :
Traveling and field trips, surfing the internet, Sports, Faith, Accuracy, Acknowledgement, Happiness, Achievement,
Friendship, Adaptability, practice sports like Swimming, Runnig and StreetWorkout and Being the best.
ê Personal Information :
 Nationality : Egyptian.
 Date & Place of Birth: 5/8/1989 - Cairo, Egypt.
 Marital Status : Single.
 Military service : exempted.