1. Address: 17st.,Ain shames, be side Elnaem square
Elhalmea, cairo .Egypt.
Tel:01011976426
Email: sh.ison2014@gmail.com
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Personal Data:
Nationality : Egyptian.
Gender : Female.
Marital status : Single.
Driving licence : Valid
job Objective:
 I'd like to have the chance to be responsible for several task, because with such
responsibilitie,I Try to gain job Experience to develop myself. I'm seeking an
internship opportunity in an international company operating in egypt in Egypt or
abroad.
 Obtaion a challenging career in which is no limit to development and
ambitious.acareer to suit my talent and aspiration , and give me opportunity of
using my Imagination and creativity of Brining new idea.
Education:
1999-2004
Bachelor of Commerce from Faculty of Commerce , Ain Shams Universty.
Graduation date : May 2004 .
Specialization : Accounting
Grad : Pass
Work Experience:
23/12/2013 :30/11/2014Working in
Executive secretary for Chairman's Office_Alamia Resorts Company.
 Dealing with correspondence ,Organizing and maintaning diaries and making appiontments,
Briefing papers,Reports and Presentations carring out reseraches and presenting ,The
manager is dealing with and handing suppliers business visit schedule,Dealing with post and
email , Writing report , Dealing with complex & complaint on Telephone and Email, Achieving
sales targets & identification of business opportunities, Identifying clients’ needs and assisting
them in realization of their desires at honest and candid advice,Commitment and maintain
customer confidence, Maintaining the Company image at all times in terms of commitment,
dedication & keeping customers database,Maintaining customer services principles and
practices, customer follow up and report compliance confirmation, Conducting buyer/seller
negotiations at interest of clients and organization.

2. /1/2010:1/1/2013Working in 14
Office Manager at ARQQA company
Responsible for Filling system , Handle in coming & outgoing phone call & faxs , typing official
document & letter , Organizing meeting & appointment , Dealing with post and email , writing report ,
dealing with complex & complaint on telephone and email , work Administrative and some human
Resource . Preparation of reports as required by the Director. Maintains and updates Director's
calander. Coordinates and schedules meetings, processing and preparing all incoming and outgoing
correspondence
Working in 19/10/2008 ; 26/1/2009
Dricet sales executive as Barclays Bank
Doing loan direct sales for cerdit department through phone call & direct meeting with customer.
Working in 2/4/2007 :6/5/2008
Office Manager for Chairman's Office_Misr trading company
Responsible for Filling system , Handle in coming & outgoing phone call & faxs , typing official
document & letter , meeting Organizing & Appointment , Dealing with post and email , Report writing
dealing with complex and complaint on telephone and email , organizing office Maintenance and
work repair. Preparation of reports as required by the Director. Maintains and updates Director's
calander Coordinates and schedules meetings, processing and preparing all incoming and outgoing
correspondence.
working in1/2004:3/2007
Executive secretary at El delta firm company
Schedule on a regular Basic file all the record,data recorder in computer(word and excel),meeting
visitor and schedule department on a regular basic ,file all the Record ,Independently main. direct
meeting with customer. Making appointment and keeping for several people , telephone answering
department schedule on a regular Basic file all the record,data recorder in computer(word and
excel),meeting visitor and Assistant accountant, direct meeting with customer.
In summer 2000:2001
Training at El Ahly Bank of egypt _El nozha branch_ credit department
Training courses:
 Done with Course in KIT(Kseibi Information Technology) secretary diploma .
 Done with Course in yat(Education centers Art of training) Accounting
Diploma.
 Done with training in Accounting(A.T.C).
 Done with Professional English (Intermadiate) at the future of library
 Done with course Icdl from IBM
 Take course in Ministry of Defence Language Institute ( American language
Course )
Computer Skills :
Operating System:

3. Window
Application:
Microsoft office2003,2010,2013,2016
(Word-Excel-Access-Power Point-Outlook- Internet).
Other Skills:
 Filling Skill .
 Typing Speed .
 Accounting package ( quick books).
Language :
Language Read Write Conversation
Arabic Native Language
English Very Good Good Good
Personal Characteristics :
 Reliable
 Willing to continue learning
 Self confidence
 work under pressure
 Accept Challenge able to work in team
 leadership skills
 Presentable and Ambitious
 System thinking
 Flexible in working hour
 High level attention to detail
 Excellent customer communication skill
 Able to organize, plane and problem solver
 Team work