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Microsoft Application Management Services
                                                                   Success Story @ YASH




         An industrial real estate company improves application management processes and improves
          adoption and value of the existing applications using YASH Application Management Services




     Quick Facts

Industry: Industrial Real Estate Company      Objectives:                                Why YASH:

Geography: USA                                ▪▪ Sought a partner with a flexible        ▪▪ Global sourcing model leveraging
                                                global delivery model to support their      the best of onsite-offshore resource
The Client:                                     application management needs                locations
                                                                                         ▪▪ Ability to offer a diverse range of
                                              Solution:                                     skills in all areas of Microsoft and
As a global real-estate company, our
client is a leading owner, operator and                                                     other technologies
                                              ▪▪ Streamlined existing application
developer of industrial real estate,            deployment and change management         Benefits:
focused on major infill hub and gateway         processes and global delivery model
distribution markets throughout the             to modernize and support existing        ▪▪ Transparent and predictable
Americas, Europe and Asia. The company          applications.                               application change management
owns and invests in industrial real estate                                                  process
in 48 key markets within 14 countries.        Implementation Highlights:                 ▪▪ Rapid turnaround and time-to-market
Challenges and Opportunities:                 ▪▪ Initiated a Rapid Enterprise
                                                 Application Planning engagement
▪▪ Lack of standard process for                  to prioritize initiatives and align
   deployment of new applications and            investment
   management of application changes          ▪▪ Implemented a change management
▪▪ Limited user adoption of enterprise           methodology to effectively manage
   applications                                  application change requests
                                              ▪▪ Modernized existing ASP.NET and
                                                 SharePoint portal applications to
                                                 improve user adoption
Rapidly Changing Business Climate Compelled IT Transformation

Industrial and commercial real estate is a dynamic and rapidly changing industry that places the same demand on its technology. A
greater challenge, however, is to shift the role of IT from just a support mechanism into a transformative framework that will sustain
a company's global competitiveness.
As a leading industrial real estate company, our client's IT organization faced the challenge of managing their existing Microsoft .NET
based applications and deploying new applications with reduced risks, cost and effectively managing change. Although, the client
had invested significantly in Microsoft SharePoint licenses, they were unable to effectively leverage the portal and collaboration
capabilities of SharePoint to engage with their employees. They wanted to take advantage of strategic global sourcing with flexible
delivery models to meet demands and at the same time, deliver more value from their application investments.
Our client sought a partner to support a global sourcing model for application development and a team to provide maintenance and
production support for a significant part of their application portfolio. In addition, the partner was expected to act as a change agent
within the organization and help the organization internalize the changes.

Application Management Services Lead to Cost Savings and Increased Organizational Responsiveness

YASH conducted a Rapid Enterprise Application Planning engagement that enabled prioritization of targeted initiatives, allowing the
organization to better align their IT investments with business objectives. This enterprise approach helped to first reduce and manage
IT costs or business processes, eliminating redundancies and looking for opportunities for cost sharing. In addition, YASH recommended
and implemented a change management methodology to ensure that the application change requests were appropriately handled with
automated deployment procedures for productionizing the applications.
To maximize the value of SharePoint, YASH helped the client integrate SharePoint with EMC Documentum, their existing document
management system, for seamless document sharing. Additional improvements included the ability to deliver Business Intelligence
reports developed using IBM Cognos and SAP Business Objects through the SharePoint portal. YASH also enhanced the SharePoint portal
using collaboration features to improve user adoption and provided platform management support using an onsite-offshore delivery
model. As part of the application modernization initiative, the existing IT ticket management system, developed using ASP.NET was
also retooled using the latest UX technologies such as SilverLight to improve user satisfaction. As a result, our client was able to quickly
adapt to changing market conditions and leverage best of breed service capabilities to support the organization's strategic direction.

Business Benefits

Using YASH’s ability to support their end-to-end application management needs, the customer was able to achieve several business
benefits:
 ▪▪ The client was able to leverage YASH as an extended arm of ▪▪ Increased user adoption of SharePoint portal and existing
   their applications development and management team                                        applications
 ▪▪ Integration of the change management strategy with the                                ▪▪ Aligned development priorities and ensured sustainable and
   company's operations brought transparency and predictability                              predictable execution
   in the application change process
 ▪▪ Value was maximized through rapid turn around and time-to-
   market leveraging cost arbitrage and new value creation


About YASH Technologies
YASH Technologies focuses on customer success. As a leading technology services and outsourcing partner for medium and large global
customers, we leverage technology and our flexible delivery models to drive performance and business value throughout a customer’s
enterprise. YASH’s comprehensive service approach incorporates a holistic view of our customers that extends beyond delivery. This
approach integrates enterprise solutions and services, proprietary best practice offerings, strategic application and maintenance
outsourcing, as well as consulting and integration services. YASH is a SEI CMMI (Level 3) and an ISO 9001:2008 certified company with
U.S. and India headquarters and regional sales and development offices spread across three continents. YASH is also part of a select
group of companies that are SAP - certified global providers of application management services.
For more information, please visit www.yash.com or email info@yash.com


                           YASH Technologies	                                                                          www.yash.com/contactus
                                                                                                                                                           MOSS-RE9-CS-0911




                           Global Presence - USA | EU | MEA | APAC • California | Illinois | Iowa | Massachusetts | Missouri | New York
                           Texas | London | Germany | Bahrain | Hongkong | Singapore • Hyderabad | Pune | Mumbai | Bangalore | Indore
                           World HQ: 605-17th Avenue East Moline IL 61244 USA | Toll Free: 877-766-8934 | Tel: 309-755-0433 | Fax: 309-796-1242
                           EU: The  Mille-II Floor 1000-Great West Road Brentford London TW89HH UK | Tel: 44-20-8261-4408 | Fax: 44-20-8261-4418
                           India: 201-205 Bansi Trade Center 581/5 MG Road Indore MP 452001 India | Tel: 91-731-426-1100 | Fax: 91-731-426-1234



                       © 2011 YASH Technologies. All rights reserved. Referred products/ a services may be registered trademarks of belonging companies.

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Microsoft Application Management Services Success Story @ YASH

  • 1. Microsoft Application Management Services Success Story @ YASH An industrial real estate company improves application management processes and improves adoption and value of the existing applications using YASH Application Management Services Quick Facts Industry: Industrial Real Estate Company Objectives: Why YASH: Geography: USA ▪▪ Sought a partner with a flexible ▪▪ Global sourcing model leveraging global delivery model to support their the best of onsite-offshore resource The Client: application management needs locations ▪▪ Ability to offer a diverse range of Solution: skills in all areas of Microsoft and As a global real-estate company, our client is a leading owner, operator and other technologies ▪▪ Streamlined existing application developer of industrial real estate, deployment and change management Benefits: focused on major infill hub and gateway processes and global delivery model distribution markets throughout the to modernize and support existing ▪▪ Transparent and predictable Americas, Europe and Asia. The company applications. application change management owns and invests in industrial real estate process in 48 key markets within 14 countries. Implementation Highlights: ▪▪ Rapid turnaround and time-to-market Challenges and Opportunities: ▪▪ Initiated a Rapid Enterprise Application Planning engagement ▪▪ Lack of standard process for to prioritize initiatives and align deployment of new applications and investment management of application changes ▪▪ Implemented a change management ▪▪ Limited user adoption of enterprise methodology to effectively manage applications application change requests ▪▪ Modernized existing ASP.NET and SharePoint portal applications to improve user adoption
  • 2. Rapidly Changing Business Climate Compelled IT Transformation Industrial and commercial real estate is a dynamic and rapidly changing industry that places the same demand on its technology. A greater challenge, however, is to shift the role of IT from just a support mechanism into a transformative framework that will sustain a company's global competitiveness. As a leading industrial real estate company, our client's IT organization faced the challenge of managing their existing Microsoft .NET based applications and deploying new applications with reduced risks, cost and effectively managing change. Although, the client had invested significantly in Microsoft SharePoint licenses, they were unable to effectively leverage the portal and collaboration capabilities of SharePoint to engage with their employees. They wanted to take advantage of strategic global sourcing with flexible delivery models to meet demands and at the same time, deliver more value from their application investments. Our client sought a partner to support a global sourcing model for application development and a team to provide maintenance and production support for a significant part of their application portfolio. In addition, the partner was expected to act as a change agent within the organization and help the organization internalize the changes. Application Management Services Lead to Cost Savings and Increased Organizational Responsiveness YASH conducted a Rapid Enterprise Application Planning engagement that enabled prioritization of targeted initiatives, allowing the organization to better align their IT investments with business objectives. This enterprise approach helped to first reduce and manage IT costs or business processes, eliminating redundancies and looking for opportunities for cost sharing. In addition, YASH recommended and implemented a change management methodology to ensure that the application change requests were appropriately handled with automated deployment procedures for productionizing the applications. To maximize the value of SharePoint, YASH helped the client integrate SharePoint with EMC Documentum, their existing document management system, for seamless document sharing. Additional improvements included the ability to deliver Business Intelligence reports developed using IBM Cognos and SAP Business Objects through the SharePoint portal. YASH also enhanced the SharePoint portal using collaboration features to improve user adoption and provided platform management support using an onsite-offshore delivery model. As part of the application modernization initiative, the existing IT ticket management system, developed using ASP.NET was also retooled using the latest UX technologies such as SilverLight to improve user satisfaction. As a result, our client was able to quickly adapt to changing market conditions and leverage best of breed service capabilities to support the organization's strategic direction. Business Benefits Using YASH’s ability to support their end-to-end application management needs, the customer was able to achieve several business benefits: ▪▪ The client was able to leverage YASH as an extended arm of ▪▪ Increased user adoption of SharePoint portal and existing their applications development and management team applications ▪▪ Integration of the change management strategy with the ▪▪ Aligned development priorities and ensured sustainable and company's operations brought transparency and predictability predictable execution in the application change process ▪▪ Value was maximized through rapid turn around and time-to- market leveraging cost arbitrage and new value creation About YASH Technologies YASH Technologies focuses on customer success. As a leading technology services and outsourcing partner for medium and large global customers, we leverage technology and our flexible delivery models to drive performance and business value throughout a customer’s enterprise. YASH’s comprehensive service approach incorporates a holistic view of our customers that extends beyond delivery. This approach integrates enterprise solutions and services, proprietary best practice offerings, strategic application and maintenance outsourcing, as well as consulting and integration services. YASH is a SEI CMMI (Level 3) and an ISO 9001:2008 certified company with U.S. and India headquarters and regional sales and development offices spread across three continents. YASH is also part of a select group of companies that are SAP - certified global providers of application management services. For more information, please visit www.yash.com or email info@yash.com YASH Technologies www.yash.com/contactus MOSS-RE9-CS-0911 Global Presence - USA | EU | MEA | APAC • California | Illinois | Iowa | Massachusetts | Missouri | New York Texas | London | Germany | Bahrain | Hongkong | Singapore • Hyderabad | Pune | Mumbai | Bangalore | Indore World HQ: 605-17th Avenue East Moline IL 61244 USA | Toll Free: 877-766-8934 | Tel: 309-755-0433 | Fax: 309-796-1242 EU: The  Mille-II Floor 1000-Great West Road Brentford London TW89HH UK | Tel: 44-20-8261-4408 | Fax: 44-20-8261-4418 India: 201-205 Bansi Trade Center 581/5 MG Road Indore MP 452001 India | Tel: 91-731-426-1100 | Fax: 91-731-426-1234 © 2011 YASH Technologies. All rights reserved. Referred products/ a services may be registered trademarks of belonging companies.