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MODULE 3 ,[object Object]
Where have we been? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Where to now? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Components of Human Resource Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Human resource planning Satisfactory industrial relations Recruitment Selection Identification and selection of competent employees Orientation Training Adapted and competent employees with up-to-date skills and knowledge Performance Appraisal Career Development Compensation and benefits Competent and high-performing employees who are capable of sustaining this high performance over the long term Decruitment Environmental constraints Environmental constraints
3 Objectives of Human Resource Management ,[object Object],[object Object],[object Object],[object Object],[object Object]
Human Resource Management – working within environmental constraints ,[object Object],[object Object],[object Object],[object Object]
Legislation affecting Personnel Decisions   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Planning Administrative Staffing Needs ,[object Object],[object Object],[object Object],[object Object],[object Object],HRM Component 1
Assessing current administrative staff resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],PLANNING STAFFING NEEDS (1)
JOB ANALYSIS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Provides a basis for JOB  DESCRIPTION JOB SPECIFICATION Traditionally missing for admin work
Uses for Job Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Visit the following website and then complete Activity 3.1
Job Description and Job Specification ,[object Object],[object Object],[object Object],[object Object],See Handouts Visit the following websites and then prepare a position (job) description for an administrative position which you have designed:  http://www.job-analysis.net/G051.thm  and  http://www.job-analysis.net/G908.htm
Assessing future admin staffing requirements ,[object Object],[object Object],[object Object],[object Object],PLANNING STAFFING NEEDS (2)
Developing a program to meet future staffing needs PLANNING STAFFING NEEDS (3) A COMPLEX TASK Constant change Increased skill requirements Obsolete skills Different personal attributes Upskilling Increased task ranges Down-skilling Increased autonomy Need for administrative manager to be aware of changes taking place in admin work and with likely future trends
Recruitment/Decruitment ,[object Object],[object Object],[object Object],[object Object],HRM Component 2
Sources for Job Candidates ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Internal v External Recruitment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],INTERNAL ,[object Object],[object Object],[object Object],[object Object],[object Object],EXTERNAL What are the disadvantages of each type of recuitment?
Time to think! ,[object Object],[object Object],[object Object]
Efficient Selection of Administration Staff ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],HRM Component 3
Time to think! ,[object Object],[object Object],[object Object]
Steps in the Selection Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],May also involve preemployment testing such as intelligence tests, aptitude tests, achievement tests, personality and psychological tests; and interests tests
The Selection Interview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Developing Administration Staff ,[object Object],[object Object],[object Object],[object Object],HRM Component 4
The purpose of induction ,[object Object],[object Object],See the following websites for more information on recruitment and induction:  http://www.acas.org.uk/employment/et_rsw.html http://www.equalitydirect.org.uk/chap2/c2_ind.htm
Advantages of Effective Induction ,[object Object],[object Object],[object Object],[object Object],[object Object]
Items to include in an Induction Program ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Induction to the Department ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Training ,[object Object],[object Object]
Benefits of training ,[object Object],[object Object],[object Object],[object Object],[object Object],HRM Component 5
Other possible benefits of training ,[object Object],[object Object],[object Object],[object Object],[object Object]
Time to think! ,[object Object],[object Object],[object Object],[object Object]
Goals for an Office Training program ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Principles of Successful Training Programs  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Keeling and Kallaus’s training principles Principle of Commitment Needs management to be committed to learning organisation Principle of Feedback Results need to be communicated to managers and supervisors involved with trainees Principle of Evaluation Program should provide for periodic evaluation and measurement of effectiveness Principle of Planning and Implementation Training ‘gap’ needs to be identified together with detailed objectives for implementing training Principle of Responsibility Needs management to be committed to learning organisation
Consolidation of Module 3 ,[object Object],[object Object],[object Object],[object Object],[object Object]

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Module 3 recruitment, selection and development - 2004

  • 1.
  • 2.
  • 3.
  • 4.
  • 5. Human resource planning Satisfactory industrial relations Recruitment Selection Identification and selection of competent employees Orientation Training Adapted and competent employees with up-to-date skills and knowledge Performance Appraisal Career Development Compensation and benefits Competent and high-performing employees who are capable of sustaining this high performance over the long term Decruitment Environmental constraints Environmental constraints
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15. Developing a program to meet future staffing needs PLANNING STAFFING NEEDS (3) A COMPLEX TASK Constant change Increased skill requirements Obsolete skills Different personal attributes Upskilling Increased task ranges Down-skilling Increased autonomy Need for administrative manager to be aware of changes taking place in admin work and with likely future trends
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.
  • 35. Keeling and Kallaus’s training principles Principle of Commitment Needs management to be committed to learning organisation Principle of Feedback Results need to be communicated to managers and supervisors involved with trainees Principle of Evaluation Program should provide for periodic evaluation and measurement of effectiveness Principle of Planning and Implementation Training ‘gap’ needs to be identified together with detailed objectives for implementing training Principle of Responsibility Needs management to be committed to learning organisation
  • 36.