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International journal of Engineering, Business and Management (IJEBM) [Vol-2, Issue-3, May-Jun, 2018]
https://dx.doi.org/10.22161/ijebm.2.3.1 ISSN: 2456-7817
www.aipublications.com Page | 22
Investigating the main factors that influence
employee retention at private universities in
Kurdistan
Saman Sidqi Hamad Ameen
Business Administration, Institute of Technical Administration, Erbil, Kurdistan
Email: samanhamad94@gmail.com
Abstract— This study aimed to examine the main factors
influencing employee retention at private universities in
Kurdistan. A quantitative method was used to analyze the
data in this study, the researcher prepared questionnaire and
distributed in the private universities. The survey was divided
into two sections; the first section was demographic analysis
which started with respondent’s age, gender, and level of
education. The second section of survey consisted of 28
questions regarding factors affecting employee retention. A
random sampling method was used in this study. The
researcher distributed 140 questionnaires, 115
questionnaires were received and being completed properly
and 25 questionnaires were missing. Participants were
varied as for age, gender and level of education. The findings
revealed that the highest value was for job security, which
demonstrates that the degree of employee retention increases
by their job security factors.
Keywords— employee retention, compensation, job
security, demographic, private university, Kurdistan.
I. INTRODUCTION
Employee retention issues are developing as the most basic
workforce management difficulties of the prompt future.
Inquires about have demonstrated that later on, fruitful
organizations will be those which adjust their authoritative
conduct to the substances of the present workplace where life
span and achievement rely on advancement, inventiveness
and adaptability. Truth be told, the flow of the workplace
should mirror a various populace contained people whose
inspirations, convictions and esteem structures contrast
endlessly from the past and from each other. This wonder is
particularly valid in light of current financial vulnerability
and following corporate downsizings when the effect of
losing basic workers increments exponentially (Ambrosius,
2018). Basic investigation of workforce patterns focuses to
an approaching deficiency of exceedingly gifted employee
retention who have the imperative learning and capacity to
perform at abnormal states, implying that organizations
neglecting to hold superior workers will be left with an
understaffed, less qualified workforce that eventually
obstructs their capacity to stay aggressive with chiefs
confronting a troublesome test of propelling and holding the
employee retention in a situation of expanded vulnerabilities
(Dhanpat, et al. 2018). It is a procedure in which the
employee retention is urged to stay with the organization for
the greatest timeframe or until the fruition of the task.
Employee retention Strategies enables organizations to give
compelling representative correspondence to enhance
responsibility and upgrade workforce bolster for key
corporate activity s. As per (Vatwani & Hill, 2018),
employee retention is characterized as "A precise exertion by
managers to make and cultivate a situation that urges current
employee retention to stay utilized by having arrangements
and practices set up that address their different needs. The
expenses related with turnover may incorporate lost clients,
business and harmed assurance. Moreover, there are the hard
expenses of time spent in screening, checking certifications,
references, talking with, contracting and preparing the new
worker just to return to where you began.
The employee retention of workers has been appeared to be
noteworthy to the advancement and the achievement of
organizations objectives and goals particularly in building
upper hand over other organization in the period of expanded
globalization. Today, changes in innovation, worldwide
financial aspects, exchange assertions, and so forth are
specifically influencing worker/boss connections along these
lines prompting high representative turnovers in this manner
influencing employee retention in an organization. As per
(Ehrhart, & Kuenzi, 2017), extraordinary workers may leave
an organization since they ended up disappointed, came up
short on or unmotivated and keeping in mind that
endeavoring to hold employee retention inside the
organization they may exhibit different difficulties too.
(Ambrosius, 2018), shows that few elements are viewed as
International journal of Engineering, Business and Management (IJEBM) [Vol-2, Issue-3, May-Jun, 2018]
https://dx.doi.org/10.22161/ijebm.2.3.1 ISSN: 2456-7817
www.aipublications.com Page | 23
vital in a well-working of employee retention. The
determinants that are considered to directly affect employee
retention include: vocation openings, workplace and work-
life adjust. (Jadon, & Upadhyay, 2018), recommends that
individuals remain at such organizations where there is a
feeling of pride and will work to their fullest potential. The
motivations to stay are workplace, prizes, development and
improvement and work-life adjust. The employee retention
help make an authoritative culture. In managements offered
by various Universities is all the more less a similar which
makes it hard to contend on items premise. For private
sectors of to stay aggressive, they have to make an
organization culture where understudies and guardians are
constantly happy with the steady quality managements
advertised. For the private sector to offer steady
managements, it is imperative that they enlist, prepare, create
and hold qualified staff. Then again the expenses of worker
turnover can be high. They incorporate partition costs for
instance regulatory time, enrollment and arrangement costs,
preparing costs for the new representative, and take off alone
the lost information and conceivably harmed client
connections, which can come about because of customary
worker turnover (Siddiqui, & Bisaria, 2018). A large number
of elements clarify why workers remain or leave an
organization, yet communicated expectations to stay has
reliably been perceived as a dependable antecedent to
genuine turnover and is intelligent of worker sense of duty
regarding the organization(Kundu & Lata, 2017). A decent
match amongst worker and authoritative qualities is
identified with representative fascination, fulfillment, and
turnover. Be that as it may, because of the less consideration,
top management does not focus on this significant issue.
They are maybe minimal fit for understanding the
circumstances about how worker turnover detrimentally
affects the efficiency of the organization. Accordingly, it is
more critical to direct the exploration on representative
turnover to help business organizations by distinguishing
their issues, examining the data and prescribing conceivable
arrangements in late time. The reason for this exploration,
hence, is to discover the different causes and powerful
factors of representative turnover in business organization
(Vishwakarma & Rao, 2017). This investigation additionally
investigates some solid employee retention procedures on
how an organization can hold workers and limit the rate of
turnover. In view of past investigations, this examination has
been performed broadly and internationally to reveal an
assortment of elements in connection with representative
turnover influencing the business for their efficiency. There
are sound contentions that can be made for a specific
measure of staff turnover. Organizations should be revived
with 'new blood' occasionally in the event that they are to
abstain from getting to be stale and hindered. This is
especially valid at senior levels, where new management is
frequently required occasionally to drive change forward,
more regularly, new faces bring new thoughts and encounters
which help make organizations more unique. A level of
turnover enables directors to keep their work costs in charge
and particularly in organizations which are liable to
consistent and erratic changes in business levels. At the point
when salary falls, it is conceivable to keep down supplanting
leavers until the point when such time as it grabs once more.
It can be contended that representative turnover is 'useful' as
opposed to 'useless' in light of the fact that it brings about the
loss of poor entertainers and supplanting with more powerful
workers. The contentions against staff turnover run from the
expenses of supplanting individuals who have left, to costs
required in accepting and preparing new workers (Mishra,
2017). Over these, there are less effectively quantifiable
misfortunes brought about because of poorer execution with
respect to less experienced employee retention. Individuals
who leave an organization speak to a lost asset in which the
organization has contributed time and cash. The harm is all
the more prominent when great individuals, prepared and
created at the organizations cost; work for contenders. It is
contended that high turnover rates are symptomatic of an
inadequately overseen organization. Individuals are
disappointed with their occupations or with their boss, hence
sending a negative message to clients and making a poor
picture in the work showcase, making it continuously harder
to enlist great entertainers later on, (Bibi, et al. 2017).
II. LITERATURE REVIEW
Employee Retention
As indicated by (Anitha & Begum, 2016), employee
retention is the overall module of an organizations human
asset techniques, which begins with the enrollment of the
correct individuals with the correct aptitudes that is required
by the organization and proceeds with rehearses which
advances employee retention commitment and sense of duty
regarding the organization According to (Aruna, & Anitha,
2015), employee retention is driven by a few key factors,
which should be overseen consistently: hierarchical culture,
procedure, pay and benefits logic, and profession
improvement frameworks. As (Cloutier, et al. 2015),
contended, if companies can't hold their workers, the
monetary outcomes could be pulverizing for an organization.
A significant measure of significant worth could possibly
wind up utilized by a contender, or turn into the opposition.
Employee retention turnover is portrayed to a circumstance
in which workers leave the organization for a few reasons,
International journal of Engineering, Business and Management (IJEBM) [Vol-2, Issue-3, May-Jun, 2018]
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and in this manner, contrarily influence the organization as
far as general consumption and the capacities to appropriate
the base required managements (Beynon, et al. 2015). At the
point when employee retentions leave the organization, this
may effect on organization as well as on workforce itself.
Because of its discouraging effect, employee retention
turnover has been significant subject for researchers,
scholastics and directors. In any case, one of the critical
impacts of turnover is to build cost because of selecting and
preparing new workers. It costs organizations cash to call for
meeting and contract hopefuls. In addition, it is an exorbitant
procedure that gifted laborers once in a while invest the
energy and contribute in pay producing exercises, since they
give preparing to new specialists (Presbitero, et al. 2016). As
such, experienced specialists are in charge of preparing new
employee retentions so they are less ready to focus on their
ordinary occupation obligations. In a private company, the
proprietor himself may need to prepare new employee
retentions. What's more, the consolidated impact of the
negatives can come about because of high turnover, driving a
firm to produce less benefit. Anything that prompts
increment costs or lessensefficiency; wage will have a
tendency to diminish benefit. Confirmation for this is given
by the Harvard Business School, when organizations
encounter higher turnover, they will get bring down overall
revenues (Sankar, 2015). It regularly takes months or years
for another business to accomplish productivity because of
increment of sudden expenses as high turnover and
necessities to begin new dare to make a benefit. Employee
retention employee retention can be characterized as the
capacity of holding the capable and profitable workers in the
organization from leaving from their activity for a more
drawn out timeframe than the contenders (Johnson, 2000). It
additionally can be expressed as responsibility regarding
work with specific organization or organization in a ceaseless
framework (Ahmad, et al. 2015). Other than that employee
retentionlikewise can be referred to the arrangements or
practices of a specific organization or organization applies
for the anticipation of leaving of holy employee retentions. It
would think about advancement of the maintaining of
workers in a solitary organization or organization for a most
extreme length (Deery & Jago, 2015.). Organizations need to
put various endeavors to urge employee retentions to be
committed, given and established in the organization or
organization. The procuring of new skilled employee
retentions may be a standout amongst the most essential
issues for the maintainability of an organization; in any case,
holding the significant workers could be a vastly improved
cost sparing and more viable technique for the organization.
It could be issues in current which a lot of the businesses had
disregard the costs required with the leaving or turnover of
the primary key workers (CITP & Ballaro, 2014). The high
inborn cost of contracting new staff including expense of
preparing had driven the expanding estimation of gifted
workers as the rare assets of an organization or organization.
Worker turnover happens when employee retentions leave
their employments and must be supplanted. Supplanting
leaving employee retentions has cost to organization and
ruinous to any task stream in general. Its power for
management to decrease, to the base, the recurrence at which
employee retentions, especially those that are vital to its tasks
take off. Employee retention is a willful move by an
organization to make a situation which draws in employee
retentions for long haul (Alias, et al. 2014). The primary
reason for employee retention is to keep the loss of equipped
workers from the organization as this could have unfriendly
impact on efficiency. In any case, employee retention of high
perform workers has turned out to be all the more trying for
management since employee retentions much of the time
move starting with one occupation then onto the next as they
are pulled in by in excess of some organization position at
those time. Employee retention is one of the principle
challenge looked by any industry. In the present developing
focused worldwide economy, holding the scholarly resources
is one of significant concern experienced by a large portion
of the enterprises. Employee retention is the most ignored
part of the organizations which are development arranged.
For the most part the workers leave the organization as a
result of the activity disappointment, absence of director right
hand and input, absence of preparing and improvement and
furthermore inadequate pay (Iqbal & Hashmi, 2015 ). As
indicated by (Tangthong, et al. 2014), employee retention is
dependent on management/initiative abilities and Human
asset methodologies for instance, if the director/administrator
isn't all around prepared and have destitute relationship
building abilities than the employee retentions will leave the
organization in less timeframe. The profitable and skilled
workers of the organization are urged to stay while; the
inefficient and poor entertainers are pressurized to leave the
organization. In any case, if assessable an organization would
keep every one of the employee retentions, the individuals
who are gainful and the ones who are adverse as they
probably am aware all the work and the organization does
not have any desire to spend on contracting and preparing
new workers (Pittino, et al. 2016). Then again, absence of
chance, lacking pay and difficulties were the most widely
recognized components for leaving the organization. In
benefit industry, the fulfillment of the workers is an
imperative issue for better client benefit, on the grounds that
fulfilled employee retention can make a fulfilled client.
International journal of Engineering, Business and Management (IJEBM) [Vol-2, Issue-3, May-Jun, 2018]
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Workers who are specifically associated with end clients
should be happy with their organization. Study directed in
Pakistan by(Younge, & Marx, 2016), found that interior
correspondence, preparing and inspiration have positive
effect on employee retention employee retention in the
keeping money segment. Successful initiative style is
likewise required for employee retention employee retention
(Dechawatanapaisal, 2018). A pioneer must value his
employee retentions for their great work; he ought not to
propel workers to take care of business. An examination
concentrated on authoritative and individual factors that
impact employee retention employee retention demonstrated
a huge positive commitment of thankfulness and incitement
of the workers for employee retention. It demonstrated that
advantages got from self-awareness can upgrade employee
retention employee retention and individual contrasts impact
employee retention (Kossivi & Kalgora, 2016). It
additionally demonstrated that authority abilities and rank
have a positive organization with employee retention
employee retention and the level of preparation though
activities in regards to learning are contrarily connected with
employee retention (Ambrosius, 2018). (Erasmus, et al.
2015), recognized seven factors that can upgrade employee
retention employee retention. These are pay for and energy
about the performed work, arrangement of testing work,
opportunities to be elevated and to get the hang of, copying
or favorable environment inside the organization,
constructive relations with partners, a solid harmony between
the expert and individual life and great correspondences. In
another investigation it was discovered that the individual
premises of reliability, trust, responsibility and connection
with the organization impact employee retention. It has
likewise been exhibited that work environment factors, for
example, rewards, initiative style, vocation openings,
preparing and improvement of aptitudes, physical working
conditions and a harmony amongst expert and individual life
have a circuitous impact (Paillé, et al. 2015)contended that
workers are inspired by interior factors instead of outside
components. Inborn elements are identified with work
fulfillment and extraneous elements are identified with work
disappointment. At the end of the day, inspiration is inside
produced and is pushed by the variables that are
characteristic for the work which Herzberg called "helpers".
These inborn factors incorporate accomplishment,
acknowledgment, the work itself, duty, headway and
development. Herzberg likewise contended that cleanliness
factors don't propel employee retentions; however this factor
is required to assuage workers. Cleanliness factors are
organization arrangements, pay, working condition, and so
on. On the off chance that these variables are sufficient in an
occupation, individuals won't be disappointed. In the lack of
the significant writing on employee retention employee
retention with regards to Bangladesh this investigation will
be way breaking (Ambrosius, 2018).
Factors affecting employee retention
Employee retention is by and large 'the expectation of
representatives to remain faithful to their present work
environment' (Dhanpat, et al. 2018). It is when workers are
urged to stay in the organization for a long stretch or until the
point when the progressing venture is finished (Vatwani &
Hill, 2018). In this way, as referred to by(Ehrhart, & Kuenzi,
2017), the survival of organizations was profoundly reliant
on their human-resources. Thusly, (Jadon, & Upadhyay,
2018)made; an obligatory prerequisite for organizations to
hold those human-resources. In this way, this writing audit
principally centers on perceiving the variables, and how they
influence employee retention. Along these lines, according to
investigations of; remuneration, work-life-adjust, working
condition and prevalent subordinate-relationship were noted
as the usually distinguished components influencing
employee retention (Siddiqui, & Bisaria, 2018).
From writing survey, it is perceived that human asset
management assume significant part in worker's employee
retention. Scientists establishes that human asset
management rehearses in pay and rewards, professional
stability, preparing and improvements, chief help culture,
workplace and organization equity can decrease truancy,
employee retention and better quality work (Ambrosius,
2018).
As indicated by (Kundu & Lata, 2017), the worker's
fulfillment and employee retention is viewed as the
foundation for achievement of organization. Past
examination isolated it into social, mental or physical
measurement. The gathering depends on social contacts at
work, qualities of the work undertaking or the physical and
material conditions related with work. The employee
retention components of the psychological measurement are
work attributes, representatives holding by adaptable
assignments where they can utilize their insight and see the
consequences of their endeavors. The social measurement
refers to the contact representatives with each other, both
inside and outside. The physical measurement comprises of
working conditions and pay. With a specific end goal to hold
representatives, the organization needs to pick up data about
the progression that portrayed the inspiration to work.
(Vishwakarma & Rao, 2017), proposed that worker can turn
out to be more faithful and remain in the organization when
they recognize themselves inside a gathering and add to the
International journal of Engineering, Business and Management (IJEBM) [Vol-2, Issue-3, May-Jun, 2018]
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execution as a gathering. This recommendation depends on
work performed by (Mishra, 2017), great setting hypothesis.
The objective is group execution and the person's inclination
part of the gathering. The focal point of Locke was on the
objective, however keeping in mind the end goal to achieve
the objective one must connect oneself with the gathering
and undertaking. As per (Anitha & Begum, 2016), portrayed
another system that administrator can utilize when speaking
with its representatives to realize that the reason for
employee retention comprise of nine unique indicators:
authoritative procedures, part challenge, values, work, life
adjust, data, stake/use/acknowledgment, management,
workplace and item or management
Demographic factor
The surveys of writing of demographic factors that have been
found to have stable organization with employee retention
and turnover expectations are age, sex, residency, instruction
and salary levels. These have impacted employee retention
and turnover extra time. Demographic factors have been
picked in light of the fact that they have an impact on
representative employee retention techniques (Aruna, &
Anitha, 2015). A few examinations in which demographic
factors have been utilized to research work fulfillment and
employment demeanors have demonstrated that they are
solid indicators of turnover aims (Cloutier, et al. 2015). The
most considered and the most reliable in its relationship to
turnover is the worker's age. This was uncovered in an
examination by (Beynon, et al. 2015), on the IT business in
India. They found that age had a humble however
noteworthy impact on turnover goal. There are diverse
impression of employment fulfillment and inspiration over
the age range. In their different examinations on employee
retention of social insurance experts, they discovered more
youthful medical caretakers had bring down levels of
occupation fulfillment while the more seasoned age gathering
of 40 or more had more elevated amounts of employment
fulfillment ( (Presbitero, et al. 2016). A meta-examination by
(Sankar, 2015), in their investigation on instructor whittling
down and employee retention, they showed that the
individuals who are 51 years old or more established are
about 2.5 times more prone to stop educating than educators
who are 50 or more youthful. As for years of management,
(Ahmad, et al. 2015), announced that representatives with
higher residency may have nature with their work part and
have achieved a larger amount of profession accomplishment
than those workers with bring down residency. Then again, a
further report directed by (Deery & Jago, 2015), uncovered
that medical attendants with various levels of residency are
not inspired to stay with an organization by similar
motivating forces. Also, in an investigation by (Alias, et al.
2014), on the military, he revealed that ladies with five to
eight years of management are well on the way to clear out.
Job security factor
Referred to (Iqbal & Hashmi, 2015), built up all through the
investigation of Japanese laborers that business highlights
like employer stability prompt high responsibility, work
fulfillment and in addition employee retention in an
organization. Moreover, (Tangthong, et al. 2014), added that
Job Security has a tendency to improve the situation with a
representative who is happy with his activity than the person
who is disappointed with the activity. Furthermore, (Pittino,
et al. 2016) directed in his investigation of professional
stability and occupation fulfillment that activity
disappointment is the result of weakness among
representatives. As cited by (Younge, & Marx, 2016), set up
in his investigation that there is a positive relationship
betweenemployee retention and Job Security.
Employee retention activity fulfillment is emphatically
associated with employee retention. Different investigations
confirmed that representatives with positive experience
identified with more prominent level of employment
fulfillment have a lower propensity to leave their present
managers and organization (Dechawatanapaisal, 2018).
(Younge, & Marx, 2016), has unmistakably expressed that
activity fulfillment enhances the employee retention of
representatives as well as decreases the cost of enlisting new
workers. As indicated by (Vishwakarma & Rao, 2017),
Employees that are satisfied and mollified in with their
occupations are more devoted to completing an unrivaled
activity and dealing with customers that carry on the
procedure. Numerous analysts found that recovering activity
fulfillment can lessen turnover and help keep a steady and
spurred workforce(Deery & Jago, 2015).
Compensation factor
As indicated by numerous past scientists, compensation is the
most essential factor of entire employee retention process.
Pay bundles may vary from organization to organization. For
the most part representatives dependably have elevated
standards of their pay bundle from the organization that they
will enlist. In this way, an alluring compensation dependably
serves to holding great workers which are inescapable piece
of an organization since organization contributes a
considerable measure of cash on their enlistment, preparing
and introduction (Ahmad, et al. 2015). As per (Anitha &
Begum, 2016), the pay design can influence organization
execution by impacting enrollment and employee retention
notwithstanding affecting representatives. For instance by
(Aruna, & Anitha, 2015), execution based compensation
International journal of Engineering, Business and Management (IJEBM) [Vol-2, Issue-3, May-Jun, 2018]
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contracts can pull in and hold superior worker and separate
high from low entertainers. As indicated by (Beynon, et al.
2015), compensation assumes a critical part in the enrollment
procedure and it is the key factor for impacting the worker
for fascination and employee retention. (Ehrhart, & Kuenzi,
2017)demonstrated that it might bring specialists or workers
into the organization, yet it may not valuable for holding
representative for quite a while. (Pittino, et al. 2016),
included that compensation is considered as the most
essential factor for pulling in and holding the ability of an
organization.
III. METHODOLOGY
Quantitative method was used to analyze the data in this
study, the researcher prepared questionnaire and distributed
in the private universities. The survey was divided into two
sections; the first section was demographic analysis which
started with respondent’s age, gender, and level of education.
The second section of survey consisted of 28 questions
regarding factors affecting employee retention. A random
sampling method was used in this study. The researcher
distributed 140 questionnaires, 115 questionnaires were
received and being completed properly and 25 questionnaires
were missing. Participants were varied as for age, gender and
level of education. In order to examine the factors affecting
employee retention, the participants were asked to mark each
item for five points ordered scale. The scale measured and
evaluated on a five point Likert Scale with potential answers
ranging from strongly disagree to strongly agree.
Conceptual framework
Based on the above conceptual which was created by the
author, may, 2018, the researcher developed the following
research hypotheses in order to measure factors affecting
employee retention:
Research hypothesis one: the degree of employee retention
increases by their demographic factors.
Research hypothesis two: the degree of employee retention
increases by their job security factors.
Research hypothesis three: the degree of employee retention
increases by their compensation factors.
However, based on the analyzing which was conducted by
SPSS; it was found the following results;
Table.1: Reliability Analysis
Items Cranach’s Alpha Number of
questions used
Demographic .712 7
Job security .710 7
Compensation .748 8
As we can see in the above table, the analysis of the
reliability test for three independent factors which are
demographic factor, job security factor and compensation
factor to measure their relationship with employee retention.
Regarding of demographic factor, the Cranach’s Alpha =.712
which is greater than .6 this reveals that the seven question
used for demographic factor to measure employee retention
all of them are reliable, furthermore, regarding of job security
factor, the Cranach’s Alpha =.710 which is greater than .6
this reveals that the seven question used for job security
factor to measure employee retention all of them are reliable,
regarding of compensation factor, the Cranach’s Alpha
=.748 which is greater than .6 this reveals that the seven
eight used for compensation factor to measure employee
retention all of them are reliable.
Table.2: Correlation Analysis
Items Correlation Employee
retention
Demographic .739 **
International journal of Engineering, Business and Management (IJEBM) [Vol-2, Issue-3, May-Jun, 2018]
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Sing. (2-tailed) .000
N 115
Job security .781**
Sing. (2-tailed) .000
N 115
Compensation .729**
Sing. (2-tailed) .000
N 115
** correlation is significant at the level 0.01 level (2-tailed)
Based on the above table, which demonstrates the correlation
analysis between independent variable and dependent
variable, in this case; the researcher used three independent
variables which are demographic factor, job security factor
and compensation and a dependent variable which is
employee retention. According to correlation analysis, the
results showed that demographic factor has significantly and
positively correlated(r=.739**, p<0.01) with employee
retention; moreover, job security factor has significantly and
positively correlated (r=.781**, p<0.01) with employee
retention, and finally compensation factor has significantly
and positively correlated (r=.729**, p<0.01) with employee
retention.
Table.3: Multiple regression Analysis
Unstandardize
d coefficients
Standardize
d
coefficients
B Std.
Error
Beta t Sig.
(constant) 3.125 .406 .601
2
.00
0
Demographic .519 .102 .524 .321
5
.00
0
Job security .773 .009 .781 .190
1
.00
0
Compensatio
n
.612 .601 .619 .209
1
.00
0
Dependent : employee retention
The researcher used multiple regression analysis in order to
find factors affecting employee retention, however as
mentioned earlier that the researcher attempted to measure
three different factors ( demographic factor, job security
factor and compensation factor) to find which one has the
greater impact on employee retention. As it can be seen in
the above table, the results of multiple regression analysis
which demonstrates that the value B for demographic factor
is .519 which is greater than .0001 this proves that the first
research hypothesis is supported which stated that the degree
of employee retention increases by their demographic
factors. As for the second research hypothesis, the value B
for job security factor is .773 which is greater than .0001 this
proves that the second research hypothesis is supported
which stated that the degree of employee retention increases
by their job security factors, and finally the value B for
compensation factor is .612 which is greater than .0001 this
proves that the third research hypothesis is supported which
stated that the degree of employee retention increases by
their compensation factors. The findings revealed that the
highest value was for job security, which demonstrates that
the degree of employee retention increases by their job
security factors.
IV. CONCLUSION
The primary point of any organization is to acquire benefit.
Be that as it may, to accomplish the greatest benefit, the
organization should focus more on representatives and the
approaches to hold them for their long run. From the
examination it is recognized that absence of development
openings and compensation are the main considerations
which compel workers to change their employments. This
investigation reasons that to diminish steady loss businesses
ought to make a few open doors for the development of their
workers inside the organization by receiving new Innovative
Technologies and Effective preparing programs. The
organization ought to likewise consider selecting individuals
who are in the region of the business, with the goal that the
family related issues won't prompt wearing down.
Management ought to affect additionally projects to
comprehend why workers quit the organization and
recognize the issues that pull in and hold them in the
organizations. Occupation fulfillment is the key determinant
of turnover aim. Subsequently, if the above sound
methodologies are connected, there is a plausibility that
business organizations keep on existing in an energetic
situation by considering their workforce as an indispensable
asset. Numerous specialists are of the view that
representatives are the fortitude of any organization so
organizations require stepping up with regards to execute the
workers' inspiration procedure, in this way improving the
general representatives' execution by giving quality items
and offering phenomenal managements. It is additionally
required to understand the worker turnover expectation.
Around fifteen percent of the workforce plans to leave,
which are probably going to bring about genuine turnover if
moderating methodologies are not set up. It is more
affordable to hold the workers than to select, prepare and put
new ones. Along these lines, each organization will have
International journal of Engineering, Business and Management (IJEBM) [Vol-2, Issue-3, May-Jun, 2018]
https://dx.doi.org/10.22161/ijebm.2.3.1 ISSN: 2456-7817
www.aipublications.com Page | 29
vital measures to fill worker opportunities and need to create
strong employee retention techniques to forestall advance
representatives clearing out. The results of multiple
regression analysis which demonstrates that the value B for
demographic factor is .519 which is greater than .0001 this
proves that the first research hypothesis is supported which
stated that the degree of employee retention increases by
their demographic factors. As for the second research
hypothesis, the value B for job security factor is .773 which
is greater than .0001 this proves that the second research
hypothesis is supported which stated that the degree of
employee retention increases by their job security factors,
and finally the value B for compensation factor is .612 which
is greater than .0001 this proves that the third research
hypothesis is supported which stated that the degree of
employee retention increases by their compensation factors.
The findings revealed that the highest value was for job
security, which demonstrates that the degree of employee
retention increases by their job security factors.
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Strategy, 25(3), 652-677.

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Investigating the main factors that influence employee retention at private universities in Kurdistan

  • 1. International journal of Engineering, Business and Management (IJEBM) [Vol-2, Issue-3, May-Jun, 2018] https://dx.doi.org/10.22161/ijebm.2.3.1 ISSN: 2456-7817 www.aipublications.com Page | 22 Investigating the main factors that influence employee retention at private universities in Kurdistan Saman Sidqi Hamad Ameen Business Administration, Institute of Technical Administration, Erbil, Kurdistan Email: samanhamad94@gmail.com Abstract— This study aimed to examine the main factors influencing employee retention at private universities in Kurdistan. A quantitative method was used to analyze the data in this study, the researcher prepared questionnaire and distributed in the private universities. The survey was divided into two sections; the first section was demographic analysis which started with respondent’s age, gender, and level of education. The second section of survey consisted of 28 questions regarding factors affecting employee retention. A random sampling method was used in this study. The researcher distributed 140 questionnaires, 115 questionnaires were received and being completed properly and 25 questionnaires were missing. Participants were varied as for age, gender and level of education. The findings revealed that the highest value was for job security, which demonstrates that the degree of employee retention increases by their job security factors. Keywords— employee retention, compensation, job security, demographic, private university, Kurdistan. I. INTRODUCTION Employee retention issues are developing as the most basic workforce management difficulties of the prompt future. Inquires about have demonstrated that later on, fruitful organizations will be those which adjust their authoritative conduct to the substances of the present workplace where life span and achievement rely on advancement, inventiveness and adaptability. Truth be told, the flow of the workplace should mirror a various populace contained people whose inspirations, convictions and esteem structures contrast endlessly from the past and from each other. This wonder is particularly valid in light of current financial vulnerability and following corporate downsizings when the effect of losing basic workers increments exponentially (Ambrosius, 2018). Basic investigation of workforce patterns focuses to an approaching deficiency of exceedingly gifted employee retention who have the imperative learning and capacity to perform at abnormal states, implying that organizations neglecting to hold superior workers will be left with an understaffed, less qualified workforce that eventually obstructs their capacity to stay aggressive with chiefs confronting a troublesome test of propelling and holding the employee retention in a situation of expanded vulnerabilities (Dhanpat, et al. 2018). It is a procedure in which the employee retention is urged to stay with the organization for the greatest timeframe or until the fruition of the task. Employee retention Strategies enables organizations to give compelling representative correspondence to enhance responsibility and upgrade workforce bolster for key corporate activity s. As per (Vatwani & Hill, 2018), employee retention is characterized as "A precise exertion by managers to make and cultivate a situation that urges current employee retention to stay utilized by having arrangements and practices set up that address their different needs. The expenses related with turnover may incorporate lost clients, business and harmed assurance. Moreover, there are the hard expenses of time spent in screening, checking certifications, references, talking with, contracting and preparing the new worker just to return to where you began. The employee retention of workers has been appeared to be noteworthy to the advancement and the achievement of organizations objectives and goals particularly in building upper hand over other organization in the period of expanded globalization. Today, changes in innovation, worldwide financial aspects, exchange assertions, and so forth are specifically influencing worker/boss connections along these lines prompting high representative turnovers in this manner influencing employee retention in an organization. As per (Ehrhart, & Kuenzi, 2017), extraordinary workers may leave an organization since they ended up disappointed, came up short on or unmotivated and keeping in mind that endeavoring to hold employee retention inside the organization they may exhibit different difficulties too. (Ambrosius, 2018), shows that few elements are viewed as
  • 2. International journal of Engineering, Business and Management (IJEBM) [Vol-2, Issue-3, May-Jun, 2018] https://dx.doi.org/10.22161/ijebm.2.3.1 ISSN: 2456-7817 www.aipublications.com Page | 23 vital in a well-working of employee retention. The determinants that are considered to directly affect employee retention include: vocation openings, workplace and work- life adjust. (Jadon, & Upadhyay, 2018), recommends that individuals remain at such organizations where there is a feeling of pride and will work to their fullest potential. The motivations to stay are workplace, prizes, development and improvement and work-life adjust. The employee retention help make an authoritative culture. In managements offered by various Universities is all the more less a similar which makes it hard to contend on items premise. For private sectors of to stay aggressive, they have to make an organization culture where understudies and guardians are constantly happy with the steady quality managements advertised. For the private sector to offer steady managements, it is imperative that they enlist, prepare, create and hold qualified staff. Then again the expenses of worker turnover can be high. They incorporate partition costs for instance regulatory time, enrollment and arrangement costs, preparing costs for the new representative, and take off alone the lost information and conceivably harmed client connections, which can come about because of customary worker turnover (Siddiqui, & Bisaria, 2018). A large number of elements clarify why workers remain or leave an organization, yet communicated expectations to stay has reliably been perceived as a dependable antecedent to genuine turnover and is intelligent of worker sense of duty regarding the organization(Kundu & Lata, 2017). A decent match amongst worker and authoritative qualities is identified with representative fascination, fulfillment, and turnover. Be that as it may, because of the less consideration, top management does not focus on this significant issue. They are maybe minimal fit for understanding the circumstances about how worker turnover detrimentally affects the efficiency of the organization. Accordingly, it is more critical to direct the exploration on representative turnover to help business organizations by distinguishing their issues, examining the data and prescribing conceivable arrangements in late time. The reason for this exploration, hence, is to discover the different causes and powerful factors of representative turnover in business organization (Vishwakarma & Rao, 2017). This investigation additionally investigates some solid employee retention procedures on how an organization can hold workers and limit the rate of turnover. In view of past investigations, this examination has been performed broadly and internationally to reveal an assortment of elements in connection with representative turnover influencing the business for their efficiency. There are sound contentions that can be made for a specific measure of staff turnover. Organizations should be revived with 'new blood' occasionally in the event that they are to abstain from getting to be stale and hindered. This is especially valid at senior levels, where new management is frequently required occasionally to drive change forward, more regularly, new faces bring new thoughts and encounters which help make organizations more unique. A level of turnover enables directors to keep their work costs in charge and particularly in organizations which are liable to consistent and erratic changes in business levels. At the point when salary falls, it is conceivable to keep down supplanting leavers until the point when such time as it grabs once more. It can be contended that representative turnover is 'useful' as opposed to 'useless' in light of the fact that it brings about the loss of poor entertainers and supplanting with more powerful workers. The contentions against staff turnover run from the expenses of supplanting individuals who have left, to costs required in accepting and preparing new workers (Mishra, 2017). Over these, there are less effectively quantifiable misfortunes brought about because of poorer execution with respect to less experienced employee retention. Individuals who leave an organization speak to a lost asset in which the organization has contributed time and cash. The harm is all the more prominent when great individuals, prepared and created at the organizations cost; work for contenders. It is contended that high turnover rates are symptomatic of an inadequately overseen organization. Individuals are disappointed with their occupations or with their boss, hence sending a negative message to clients and making a poor picture in the work showcase, making it continuously harder to enlist great entertainers later on, (Bibi, et al. 2017). II. LITERATURE REVIEW Employee Retention As indicated by (Anitha & Begum, 2016), employee retention is the overall module of an organizations human asset techniques, which begins with the enrollment of the correct individuals with the correct aptitudes that is required by the organization and proceeds with rehearses which advances employee retention commitment and sense of duty regarding the organization According to (Aruna, & Anitha, 2015), employee retention is driven by a few key factors, which should be overseen consistently: hierarchical culture, procedure, pay and benefits logic, and profession improvement frameworks. As (Cloutier, et al. 2015), contended, if companies can't hold their workers, the monetary outcomes could be pulverizing for an organization. A significant measure of significant worth could possibly wind up utilized by a contender, or turn into the opposition. Employee retention turnover is portrayed to a circumstance in which workers leave the organization for a few reasons,
  • 3. International journal of Engineering, Business and Management (IJEBM) [Vol-2, Issue-3, May-Jun, 2018] https://dx.doi.org/10.22161/ijebm.2.3.1 ISSN: 2456-7817 www.aipublications.com Page | 24 and in this manner, contrarily influence the organization as far as general consumption and the capacities to appropriate the base required managements (Beynon, et al. 2015). At the point when employee retentions leave the organization, this may effect on organization as well as on workforce itself. Because of its discouraging effect, employee retention turnover has been significant subject for researchers, scholastics and directors. In any case, one of the critical impacts of turnover is to build cost because of selecting and preparing new workers. It costs organizations cash to call for meeting and contract hopefuls. In addition, it is an exorbitant procedure that gifted laborers once in a while invest the energy and contribute in pay producing exercises, since they give preparing to new specialists (Presbitero, et al. 2016). As such, experienced specialists are in charge of preparing new employee retentions so they are less ready to focus on their ordinary occupation obligations. In a private company, the proprietor himself may need to prepare new employee retentions. What's more, the consolidated impact of the negatives can come about because of high turnover, driving a firm to produce less benefit. Anything that prompts increment costs or lessensefficiency; wage will have a tendency to diminish benefit. Confirmation for this is given by the Harvard Business School, when organizations encounter higher turnover, they will get bring down overall revenues (Sankar, 2015). It regularly takes months or years for another business to accomplish productivity because of increment of sudden expenses as high turnover and necessities to begin new dare to make a benefit. Employee retention employee retention can be characterized as the capacity of holding the capable and profitable workers in the organization from leaving from their activity for a more drawn out timeframe than the contenders (Johnson, 2000). It additionally can be expressed as responsibility regarding work with specific organization or organization in a ceaseless framework (Ahmad, et al. 2015). Other than that employee retentionlikewise can be referred to the arrangements or practices of a specific organization or organization applies for the anticipation of leaving of holy employee retentions. It would think about advancement of the maintaining of workers in a solitary organization or organization for a most extreme length (Deery & Jago, 2015.). Organizations need to put various endeavors to urge employee retentions to be committed, given and established in the organization or organization. The procuring of new skilled employee retentions may be a standout amongst the most essential issues for the maintainability of an organization; in any case, holding the significant workers could be a vastly improved cost sparing and more viable technique for the organization. It could be issues in current which a lot of the businesses had disregard the costs required with the leaving or turnover of the primary key workers (CITP & Ballaro, 2014). The high inborn cost of contracting new staff including expense of preparing had driven the expanding estimation of gifted workers as the rare assets of an organization or organization. Worker turnover happens when employee retentions leave their employments and must be supplanted. Supplanting leaving employee retentions has cost to organization and ruinous to any task stream in general. Its power for management to decrease, to the base, the recurrence at which employee retentions, especially those that are vital to its tasks take off. Employee retention is a willful move by an organization to make a situation which draws in employee retentions for long haul (Alias, et al. 2014). The primary reason for employee retention is to keep the loss of equipped workers from the organization as this could have unfriendly impact on efficiency. In any case, employee retention of high perform workers has turned out to be all the more trying for management since employee retentions much of the time move starting with one occupation then onto the next as they are pulled in by in excess of some organization position at those time. Employee retention is one of the principle challenge looked by any industry. In the present developing focused worldwide economy, holding the scholarly resources is one of significant concern experienced by a large portion of the enterprises. Employee retention is the most ignored part of the organizations which are development arranged. For the most part the workers leave the organization as a result of the activity disappointment, absence of director right hand and input, absence of preparing and improvement and furthermore inadequate pay (Iqbal & Hashmi, 2015 ). As indicated by (Tangthong, et al. 2014), employee retention is dependent on management/initiative abilities and Human asset methodologies for instance, if the director/administrator isn't all around prepared and have destitute relationship building abilities than the employee retentions will leave the organization in less timeframe. The profitable and skilled workers of the organization are urged to stay while; the inefficient and poor entertainers are pressurized to leave the organization. In any case, if assessable an organization would keep every one of the employee retentions, the individuals who are gainful and the ones who are adverse as they probably am aware all the work and the organization does not have any desire to spend on contracting and preparing new workers (Pittino, et al. 2016). Then again, absence of chance, lacking pay and difficulties were the most widely recognized components for leaving the organization. In benefit industry, the fulfillment of the workers is an imperative issue for better client benefit, on the grounds that fulfilled employee retention can make a fulfilled client.
  • 4. International journal of Engineering, Business and Management (IJEBM) [Vol-2, Issue-3, May-Jun, 2018] https://dx.doi.org/10.22161/ijebm.2.3.1 ISSN: 2456-7817 www.aipublications.com Page | 25 Workers who are specifically associated with end clients should be happy with their organization. Study directed in Pakistan by(Younge, & Marx, 2016), found that interior correspondence, preparing and inspiration have positive effect on employee retention employee retention in the keeping money segment. Successful initiative style is likewise required for employee retention employee retention (Dechawatanapaisal, 2018). A pioneer must value his employee retentions for their great work; he ought not to propel workers to take care of business. An examination concentrated on authoritative and individual factors that impact employee retention employee retention demonstrated a huge positive commitment of thankfulness and incitement of the workers for employee retention. It demonstrated that advantages got from self-awareness can upgrade employee retention employee retention and individual contrasts impact employee retention (Kossivi & Kalgora, 2016). It additionally demonstrated that authority abilities and rank have a positive organization with employee retention employee retention and the level of preparation though activities in regards to learning are contrarily connected with employee retention (Ambrosius, 2018). (Erasmus, et al. 2015), recognized seven factors that can upgrade employee retention employee retention. These are pay for and energy about the performed work, arrangement of testing work, opportunities to be elevated and to get the hang of, copying or favorable environment inside the organization, constructive relations with partners, a solid harmony between the expert and individual life and great correspondences. In another investigation it was discovered that the individual premises of reliability, trust, responsibility and connection with the organization impact employee retention. It has likewise been exhibited that work environment factors, for example, rewards, initiative style, vocation openings, preparing and improvement of aptitudes, physical working conditions and a harmony amongst expert and individual life have a circuitous impact (Paillé, et al. 2015)contended that workers are inspired by interior factors instead of outside components. Inborn elements are identified with work fulfillment and extraneous elements are identified with work disappointment. At the end of the day, inspiration is inside produced and is pushed by the variables that are characteristic for the work which Herzberg called "helpers". These inborn factors incorporate accomplishment, acknowledgment, the work itself, duty, headway and development. Herzberg likewise contended that cleanliness factors don't propel employee retentions; however this factor is required to assuage workers. Cleanliness factors are organization arrangements, pay, working condition, and so on. On the off chance that these variables are sufficient in an occupation, individuals won't be disappointed. In the lack of the significant writing on employee retention employee retention with regards to Bangladesh this investigation will be way breaking (Ambrosius, 2018). Factors affecting employee retention Employee retention is by and large 'the expectation of representatives to remain faithful to their present work environment' (Dhanpat, et al. 2018). It is when workers are urged to stay in the organization for a long stretch or until the point when the progressing venture is finished (Vatwani & Hill, 2018). In this way, as referred to by(Ehrhart, & Kuenzi, 2017), the survival of organizations was profoundly reliant on their human-resources. Thusly, (Jadon, & Upadhyay, 2018)made; an obligatory prerequisite for organizations to hold those human-resources. In this way, this writing audit principally centers on perceiving the variables, and how they influence employee retention. Along these lines, according to investigations of; remuneration, work-life-adjust, working condition and prevalent subordinate-relationship were noted as the usually distinguished components influencing employee retention (Siddiqui, & Bisaria, 2018). From writing survey, it is perceived that human asset management assume significant part in worker's employee retention. Scientists establishes that human asset management rehearses in pay and rewards, professional stability, preparing and improvements, chief help culture, workplace and organization equity can decrease truancy, employee retention and better quality work (Ambrosius, 2018). As indicated by (Kundu & Lata, 2017), the worker's fulfillment and employee retention is viewed as the foundation for achievement of organization. Past examination isolated it into social, mental or physical measurement. The gathering depends on social contacts at work, qualities of the work undertaking or the physical and material conditions related with work. The employee retention components of the psychological measurement are work attributes, representatives holding by adaptable assignments where they can utilize their insight and see the consequences of their endeavors. The social measurement refers to the contact representatives with each other, both inside and outside. The physical measurement comprises of working conditions and pay. With a specific end goal to hold representatives, the organization needs to pick up data about the progression that portrayed the inspiration to work. (Vishwakarma & Rao, 2017), proposed that worker can turn out to be more faithful and remain in the organization when they recognize themselves inside a gathering and add to the
  • 5. International journal of Engineering, Business and Management (IJEBM) [Vol-2, Issue-3, May-Jun, 2018] https://dx.doi.org/10.22161/ijebm.2.3.1 ISSN: 2456-7817 www.aipublications.com Page | 26 execution as a gathering. This recommendation depends on work performed by (Mishra, 2017), great setting hypothesis. The objective is group execution and the person's inclination part of the gathering. The focal point of Locke was on the objective, however keeping in mind the end goal to achieve the objective one must connect oneself with the gathering and undertaking. As per (Anitha & Begum, 2016), portrayed another system that administrator can utilize when speaking with its representatives to realize that the reason for employee retention comprise of nine unique indicators: authoritative procedures, part challenge, values, work, life adjust, data, stake/use/acknowledgment, management, workplace and item or management Demographic factor The surveys of writing of demographic factors that have been found to have stable organization with employee retention and turnover expectations are age, sex, residency, instruction and salary levels. These have impacted employee retention and turnover extra time. Demographic factors have been picked in light of the fact that they have an impact on representative employee retention techniques (Aruna, & Anitha, 2015). A few examinations in which demographic factors have been utilized to research work fulfillment and employment demeanors have demonstrated that they are solid indicators of turnover aims (Cloutier, et al. 2015). The most considered and the most reliable in its relationship to turnover is the worker's age. This was uncovered in an examination by (Beynon, et al. 2015), on the IT business in India. They found that age had a humble however noteworthy impact on turnover goal. There are diverse impression of employment fulfillment and inspiration over the age range. In their different examinations on employee retention of social insurance experts, they discovered more youthful medical caretakers had bring down levels of occupation fulfillment while the more seasoned age gathering of 40 or more had more elevated amounts of employment fulfillment ( (Presbitero, et al. 2016). A meta-examination by (Sankar, 2015), in their investigation on instructor whittling down and employee retention, they showed that the individuals who are 51 years old or more established are about 2.5 times more prone to stop educating than educators who are 50 or more youthful. As for years of management, (Ahmad, et al. 2015), announced that representatives with higher residency may have nature with their work part and have achieved a larger amount of profession accomplishment than those workers with bring down residency. Then again, a further report directed by (Deery & Jago, 2015), uncovered that medical attendants with various levels of residency are not inspired to stay with an organization by similar motivating forces. Also, in an investigation by (Alias, et al. 2014), on the military, he revealed that ladies with five to eight years of management are well on the way to clear out. Job security factor Referred to (Iqbal & Hashmi, 2015), built up all through the investigation of Japanese laborers that business highlights like employer stability prompt high responsibility, work fulfillment and in addition employee retention in an organization. Moreover, (Tangthong, et al. 2014), added that Job Security has a tendency to improve the situation with a representative who is happy with his activity than the person who is disappointed with the activity. Furthermore, (Pittino, et al. 2016) directed in his investigation of professional stability and occupation fulfillment that activity disappointment is the result of weakness among representatives. As cited by (Younge, & Marx, 2016), set up in his investigation that there is a positive relationship betweenemployee retention and Job Security. Employee retention activity fulfillment is emphatically associated with employee retention. Different investigations confirmed that representatives with positive experience identified with more prominent level of employment fulfillment have a lower propensity to leave their present managers and organization (Dechawatanapaisal, 2018). (Younge, & Marx, 2016), has unmistakably expressed that activity fulfillment enhances the employee retention of representatives as well as decreases the cost of enlisting new workers. As indicated by (Vishwakarma & Rao, 2017), Employees that are satisfied and mollified in with their occupations are more devoted to completing an unrivaled activity and dealing with customers that carry on the procedure. Numerous analysts found that recovering activity fulfillment can lessen turnover and help keep a steady and spurred workforce(Deery & Jago, 2015). Compensation factor As indicated by numerous past scientists, compensation is the most essential factor of entire employee retention process. Pay bundles may vary from organization to organization. For the most part representatives dependably have elevated standards of their pay bundle from the organization that they will enlist. In this way, an alluring compensation dependably serves to holding great workers which are inescapable piece of an organization since organization contributes a considerable measure of cash on their enlistment, preparing and introduction (Ahmad, et al. 2015). As per (Anitha & Begum, 2016), the pay design can influence organization execution by impacting enrollment and employee retention notwithstanding affecting representatives. For instance by (Aruna, & Anitha, 2015), execution based compensation
  • 6. International journal of Engineering, Business and Management (IJEBM) [Vol-2, Issue-3, May-Jun, 2018] https://dx.doi.org/10.22161/ijebm.2.3.1 ISSN: 2456-7817 www.aipublications.com Page | 27 contracts can pull in and hold superior worker and separate high from low entertainers. As indicated by (Beynon, et al. 2015), compensation assumes a critical part in the enrollment procedure and it is the key factor for impacting the worker for fascination and employee retention. (Ehrhart, & Kuenzi, 2017)demonstrated that it might bring specialists or workers into the organization, yet it may not valuable for holding representative for quite a while. (Pittino, et al. 2016), included that compensation is considered as the most essential factor for pulling in and holding the ability of an organization. III. METHODOLOGY Quantitative method was used to analyze the data in this study, the researcher prepared questionnaire and distributed in the private universities. The survey was divided into two sections; the first section was demographic analysis which started with respondent’s age, gender, and level of education. The second section of survey consisted of 28 questions regarding factors affecting employee retention. A random sampling method was used in this study. The researcher distributed 140 questionnaires, 115 questionnaires were received and being completed properly and 25 questionnaires were missing. Participants were varied as for age, gender and level of education. In order to examine the factors affecting employee retention, the participants were asked to mark each item for five points ordered scale. The scale measured and evaluated on a five point Likert Scale with potential answers ranging from strongly disagree to strongly agree. Conceptual framework Based on the above conceptual which was created by the author, may, 2018, the researcher developed the following research hypotheses in order to measure factors affecting employee retention: Research hypothesis one: the degree of employee retention increases by their demographic factors. Research hypothesis two: the degree of employee retention increases by their job security factors. Research hypothesis three: the degree of employee retention increases by their compensation factors. However, based on the analyzing which was conducted by SPSS; it was found the following results; Table.1: Reliability Analysis Items Cranach’s Alpha Number of questions used Demographic .712 7 Job security .710 7 Compensation .748 8 As we can see in the above table, the analysis of the reliability test for three independent factors which are demographic factor, job security factor and compensation factor to measure their relationship with employee retention. Regarding of demographic factor, the Cranach’s Alpha =.712 which is greater than .6 this reveals that the seven question used for demographic factor to measure employee retention all of them are reliable, furthermore, regarding of job security factor, the Cranach’s Alpha =.710 which is greater than .6 this reveals that the seven question used for job security factor to measure employee retention all of them are reliable, regarding of compensation factor, the Cranach’s Alpha =.748 which is greater than .6 this reveals that the seven eight used for compensation factor to measure employee retention all of them are reliable. Table.2: Correlation Analysis Items Correlation Employee retention Demographic .739 **
  • 7. International journal of Engineering, Business and Management (IJEBM) [Vol-2, Issue-3, May-Jun, 2018] https://dx.doi.org/10.22161/ijebm.2.3.1 ISSN: 2456-7817 www.aipublications.com Page | 28 Sing. (2-tailed) .000 N 115 Job security .781** Sing. (2-tailed) .000 N 115 Compensation .729** Sing. (2-tailed) .000 N 115 ** correlation is significant at the level 0.01 level (2-tailed) Based on the above table, which demonstrates the correlation analysis between independent variable and dependent variable, in this case; the researcher used three independent variables which are demographic factor, job security factor and compensation and a dependent variable which is employee retention. According to correlation analysis, the results showed that demographic factor has significantly and positively correlated(r=.739**, p<0.01) with employee retention; moreover, job security factor has significantly and positively correlated (r=.781**, p<0.01) with employee retention, and finally compensation factor has significantly and positively correlated (r=.729**, p<0.01) with employee retention. Table.3: Multiple regression Analysis Unstandardize d coefficients Standardize d coefficients B Std. Error Beta t Sig. (constant) 3.125 .406 .601 2 .00 0 Demographic .519 .102 .524 .321 5 .00 0 Job security .773 .009 .781 .190 1 .00 0 Compensatio n .612 .601 .619 .209 1 .00 0 Dependent : employee retention The researcher used multiple regression analysis in order to find factors affecting employee retention, however as mentioned earlier that the researcher attempted to measure three different factors ( demographic factor, job security factor and compensation factor) to find which one has the greater impact on employee retention. As it can be seen in the above table, the results of multiple regression analysis which demonstrates that the value B for demographic factor is .519 which is greater than .0001 this proves that the first research hypothesis is supported which stated that the degree of employee retention increases by their demographic factors. As for the second research hypothesis, the value B for job security factor is .773 which is greater than .0001 this proves that the second research hypothesis is supported which stated that the degree of employee retention increases by their job security factors, and finally the value B for compensation factor is .612 which is greater than .0001 this proves that the third research hypothesis is supported which stated that the degree of employee retention increases by their compensation factors. The findings revealed that the highest value was for job security, which demonstrates that the degree of employee retention increases by their job security factors. IV. CONCLUSION The primary point of any organization is to acquire benefit. Be that as it may, to accomplish the greatest benefit, the organization should focus more on representatives and the approaches to hold them for their long run. From the examination it is recognized that absence of development openings and compensation are the main considerations which compel workers to change their employments. This investigation reasons that to diminish steady loss businesses ought to make a few open doors for the development of their workers inside the organization by receiving new Innovative Technologies and Effective preparing programs. The organization ought to likewise consider selecting individuals who are in the region of the business, with the goal that the family related issues won't prompt wearing down. Management ought to affect additionally projects to comprehend why workers quit the organization and recognize the issues that pull in and hold them in the organizations. Occupation fulfillment is the key determinant of turnover aim. Subsequently, if the above sound methodologies are connected, there is a plausibility that business organizations keep on existing in an energetic situation by considering their workforce as an indispensable asset. Numerous specialists are of the view that representatives are the fortitude of any organization so organizations require stepping up with regards to execute the workers' inspiration procedure, in this way improving the general representatives' execution by giving quality items and offering phenomenal managements. It is additionally required to understand the worker turnover expectation. Around fifteen percent of the workforce plans to leave, which are probably going to bring about genuine turnover if moderating methodologies are not set up. It is more affordable to hold the workers than to select, prepare and put new ones. Along these lines, each organization will have
  • 8. International journal of Engineering, Business and Management (IJEBM) [Vol-2, Issue-3, May-Jun, 2018] https://dx.doi.org/10.22161/ijebm.2.3.1 ISSN: 2456-7817 www.aipublications.com Page | 29 vital measures to fill worker opportunities and need to create strong employee retention techniques to forestall advance representatives clearing out. The results of multiple regression analysis which demonstrates that the value B for demographic factor is .519 which is greater than .0001 this proves that the first research hypothesis is supported which stated that the degree of employee retention increases by their demographic factors. As for the second research hypothesis, the value B for job security factor is .773 which is greater than .0001 this proves that the second research hypothesis is supported which stated that the degree of employee retention increases by their job security factors, and finally the value B for compensation factor is .612 which is greater than .0001 this proves that the third research hypothesis is supported which stated that the degree of employee retention increases by their compensation factors. The findings revealed that the highest value was for job security, which demonstrates that the degree of employee retention increases by their job security factors. REFERENCES [1] Ahmad, N., Tariq, M. S., &Hussain, A. (2015). Human resource practices and employee retention, evidences from banking sector of Pakistan. Journal of business and management research, 7, 186-188. [2] Alias, N. E., Noor, N., & Hassan, R. (2014).Examining the mediating effect of employee engagement on the relationship between talent management practices and employee retention in the Information and Technology (IT) organizations in Malaysia. Journal of Human Resources Management and Labor Studies, 2(2), 227- 242. [3] Ambrosius, J. (2018). Strategic talent management in emerging markets and its impact on employee retention: Evidence from Brazilian MNCs. Thunderbird International Business Review, 60(1), 53-68. [4] Ambrosius, J. (2018). Strategic talent management in emerging markets and its impact on employee retention: Evidence from Brazilian MNCs. Thunderbird International Business Review, 60(1), 53-68. [5] Ambrosius, J. (2018). Strategic talent management in emerging markets and its impact on employee retention: Evidence from Brazilian MNCs. Thunderbird International Business Review, 60(1), 53-68. [6] Anitha, J., & Begum, F. N. (2016).Role of organisational culture and employee commitment in employee retention. ASBM Journal of Management, 9(1), 17. [7] Aruna, M., &Anitha, J. (2015). Employee retention enablers: Generation Y employees. SCMS Journal of Indian Management, 12(3), 94. [8] Beynon, M. J., Jones, P., Pickernell, D., &Packham, G. (2015).Investigating the impact of training influence on employee retention in small and medium enterprises: a regression‐type classification and ranking believe simplex analysis on sparse data. Expert Systems, 32(1), 141-154. [9] Bibi, P., Pangil, F., Johari, J., & Ahmad, A. (2017). The Impact of Compensation and Promotional Opportunities on Employee Retention in Academic Institutions: The Moderating Role of Work Environment. International Journal of Economic Perspectives, 11(1), 378-391. [10]CITP, C., &Ballaro, J. M. (2014).Developing an organization by predicting employee retention by matching corporate culture with employee's values: A correlation study. Organization Development Journal, 32(1), 55. [11]Cloutier, O., Felusiak, L., Hill, C., & Pemberton-Jones, E. J. (2015).The importance of developing strategies for employee retention. Journal of Leadership, Accountability and Ethics, 12(2), 119. [12]Dechawatanapaisal, D. (2018). Employee retention: the effects of internal branding and brand attitudes in sales organizations. Personnel Review, 47(3), 675-693. [13]Deery, M., &Jago, L. (2015).Revisiting talent management, work-life balance and retention strategies. International Journal of Contemporary Hospitality Management, 27(3), 453-472. [14]Dhanpat, N., Modau, F. D., Lugisani, P., Mabojane, R., &Phiri, M. (2018).Exploring employee retention and intention to leave within a call centre. SA Journal of Human Resource Management, 16(1), 1-13. [15]Dhanpat, N., Modau, F. D., Lugisani, P., Mabojane, R., &Phiri, M. (2018).Exploring employee retention and intention to leave within a call centre. SA Journal of Human Resource Management, 16(1), 1-13. [16]Ehrhart, M. G., &Kuenzi, M. (2017).The Impact of Organizational Climate and Culture on Employee Turnover. The Wiley Blackwell Handbook of the Psychology of Recruitment, Selection and Employee Retention, 494-512. [17]Erasmus, B. J., Grobler, A., & Van Niekerk, M. (2015). Employee retention in a higher education institution: An organisational development perspective. Progressio, 37(2), 33-63. [18]Iqbal, S., &Hashmi, M. S. (2015).Impact of perceived organizational support on employee retention with mediating role of psychological
  • 9. International journal of Engineering, Business and Management (IJEBM) [Vol-2, Issue-3, May-Jun, 2018] https://dx.doi.org/10.22161/ijebm.2.3.1 ISSN: 2456-7817 www.aipublications.com Page | 30 empowerment. Pakistan Journal of Commerce and Social Sciences, 9(1), 18-34. [19]Jadon, P. S., &Upadhyay, B. K. (2018). EMPLOYEE RETENTION IN PUBLIC AND PRIVATE HOSPITAL SETTINGS: An Empirical Study Of Its Relationship With Participative Climate, And Role Performance. Indian Journal of Commerce and Management Studies, 9(1), 37-46. [20]Kossivi, B., Xu, M., &Kalgora, B. (2016). Study on determining factors of employee retention. Open Journal of Social Sciences, 4(05), 261. [21]Kundu, S. C., &Lata, K. (2017). Effects of supportive work environment on employee retention: Mediating role of organizational engagement. International Journal of Organizational Analysis, 25(4), 703-722. [22]Mishra, Y. (2017). Employee Branding: A New Mantra of Employee Retention for Sustainable Growth of Organization. International Journal of Research in Social Sciences, 7(1), 478-491. [23]Paillé, P., Raineri, N., &Valeau, P. J. (2015). Professional employee retention: Examining the relationships between organizational citizenship behavior and turnover cognitions. Journal of Applied Business Research, 31(4), 1437. [24]Pittino, D., Visintin, F., Lenger, T., &Sternad, D. (2016). Are high performance work practices really necessary in family SMEs? An analysis of the impact on employee retention. Journal of Family Business Strategy, 7(2), 75-89. [25]Presbitero, A., Roxas, B., &Chadee, D. (2016).Looking beyond HRM practices in enhancing employee retention in BPOs: focus on employee–organisation value fit. The International Journal of Human Resource Management, 27(6), 635-652. [26]Sankar, M. (2015). Impact of hygiene factors on employee retention: Experimental study on paper industry. Indian Journal of Management Science, 5(1), 58-61. [27]Siddiqui, N. N., &Bisaria, G. (2018).Innovative Techniques of Motivation for Employee Retention in Aviation Industry. ANVESHAK-International Journal of Management, 7(1), 136-151. [28]Tangthong, S., Trimetsoontorn, J., &Rojniruntikul, N. (2014).HRM Practices and Employee Retention in Thailand--A Literature Review. International Journal of Trade, Economics and Finance, 5(2), 162. [29]Vatwani, A., & Hill, C. J. (2018). Examining Factors, Strategies, and Processes to Decrease Physical Therapy Turnover Rates in Acute Care Hospitals: A Review of the Literature. Journal of Acute Care Physical Therapy, 9(1), 11-18. [30]Vishwakarma, V., &Rao, P. S. (2017).A Study on Developing Strategies for Employee Retention in it Industries with Special Reference to Mumbai. We'Ken- International Journal of Basic and Applied Sciences, 2(2), 32-36. [31]Younge, K. A., & Marx, M. (2016). The value of employee retention: Evidence from a natural experiment. Journal of Economics & Management Strategy, 25(3), 652-677.