In this you are required to evaluate Patient Experience Measureme.docx
1. In this assignment, you are required to evaluate Patient Experience
Measureme
In this assignment, you are required to evaluate Patient Experience Measurement Program
in Saudi Arabia. – you are required to apply the program evaluation processes in analyzing
this program. Note*: CDC’s Framework for Program Evaluation in Public Health has six
connected steps that can be used as a starting point to tailor an evaluation for a particular
public health effort at a particular point in time. It also has a set of standards that can be
used to assess the overall quality of evaluation activities.Step: 1. Engage Stakeholders:
Engage stakeholders, including those involved in program operations; those served or
affected by the program; and primary users of the evaluation.2. Describe the Program:
Describe the program, including the need, expected effects, activities, resources, stage,
context, and logic model.3. Focus on the Evaluation Design: Focus on the evaluation design
to assess the issues of greatest concern to stakeholders while using time and resources as
efficiently as possible. Consider the purpose, users, uses, questions, methods, and
agreements.4. Gather Credible Evidence: Gather credible evidence to strengthen evaluation
judgments and the recommendations that follow. These aspects of evidence gathering
typically affect perceptions of credibility: indicators, sources, quality, quantity, and
logistics.5. Justify Conclusions: Justify conclusions by linking them to the evidence gathered
and judging them against agreed-upon values or standards set by the stakeholders. Justify
conclusions on the basis of evidence using these five elements: standards,
analysis/synthesis, interpretation, judgment, and recommendations.6. Ensure the Use and
Share Lessons Learned: with these steps: design, preparation, feedback, follow-up, and
dissemination. For additional details, see Ensuring Use and Sharing Lessons Learned as well
as a checklist of items to consider when developing evaluation reports.-Standards:Utility
standards ensure that an evaluation will serve the information needs of intended
users.Feasibility standards ensure that an evaluation will be realistic, prudent, diplomatic,
and frugal.Propriety standards ensure that an evaluation will be conducted legally, ethically,
and with due regard for the welfare of those involved in the evaluation, as well as those
affected by its results.Accuracy standards ensure that an evaluation will reveal and convey
technically adequate information about the features that determine the worth or merit of
the program being evaluated.– you are required to apply various feasible program
Evaluation tools and techniques to analyze and interpret the contingency.– you are required
2. to interpret and discuss comprehensively the findings (ACTUAL) as compared with the
theoretical information (literature).
