Welcome enjoy this brief presentation on the how and why of Marketing, Sales, and Client Retention.

1. THE SALES TOOL THAT NEVER FAILS What you need to do to possess this unfailing tool. Presented by The ANROMA Group WOW-Culture.com facebook.com/wowculture Twitter @anromaway

2. ROI: Marketing Efforts Millions of Dollars are spent on marketing. Countless man hours are devoted to creating and executing marketing plans. When marketing is successful new client relationships are made. How important is client retention at this point? Give your marketing & sales team the gift of the client retention. They’ll reward you with an even greater effort! Presented by The ANROMA Group WOW-Culture.com facebook.com/wowculture Twitter @anromaway

3. Client Retention: ROI Marketing Efforts Vital for business growth. Increase by 3-5% & increase profit by 15-50%. Is customer loyalty. Your marketing team generated the lead. Your sales team spent countless hours building the relationship. Finally, they made their first purchase. Now what? Presented by The ANROMA Group WOW-Culture.com facebook.com/wowculture Twitter @anromaway

4. Customer Loyalty: ROI Marketing Efforts How to keep your clients and customer loyal. Professionalism Timely and Efficient Service Successful Communication Quick Problem Resolution Leadership Attitude Presented by The ANROMA Group WOW-Culture.com facebook.com/wowculture Twitter @anromaway

5. Your Employees Engage Your Customers Positive Attitude Goal Orientated Professional Organized Able to manage day to day tasks and stress Efficient Communication Able to think on their feet. Have the qualities of a leader. Presented by The ANROMA Group WOW-Culture.com facebook.com/wowculture Twitter @anromaway

6. RETURN ON YOUR INVEST Market Sell Retain Your Employees are at the core of it all. Presented by The ANROMA Group WOW-Culture.com facebook.com/wowculture Twitter @anromaway

7. The ANROMA Solution Monthly Manager Coaching Create/Streamline Processes Help Guideand Manage Employee Relations Make Sure Your Employees are OnBoard The Sales Tool that Never Fails - Training Classroom Training Optional One –on-One for Employees ANROMA will provide employee revue and action. Presented by The ANROMA Group WOW-Culture.com facebook.com/wowculture Twitter @anromaway

8. Employee & Customer Loyalty: REAP THE REWARDS Increase client retention 3-11%. Expand profit by 20-75%. Maximized Employee Potential Positive Work Environment Improve your company image. Boost referral and network. Presented by The ANROMA Group WOW-Culture.com facebook.com/wowculture Twitter @anromaway

10. Surpass Sales Goals and Forecast

11. Give Your Management an Edge

12. Advance Productivity and Efficiency

13. Sky Rocket Marketing Effort R.O.IPresented by The ANROMA Group WOW-Culture.com facebook.com/wowculture Twitter @anromaway

14. Questions? Economy – Budget – Effectiveness? “Learn to turn one sale into a lifetime client.” Owner, City Service PavingClient Since 2009 Where outsourced training, becomes your in-house solution. The ANROMA Group Training & Development Your Way, Your Time, Your Budget. WOW-Culture.com facebook.com/wowculture Twitter @anromaway