Chapter 3: Values and  the Helping Relationship  Answer the questions below by using chapter 3 of your textbook. 1. According  to Hancock, counselors’ personal beliefs and values:  ☐ are more important than the ethical values of the client. ☐ are more important than the ethical values of the professional organization they belong to. ☐ should be used to convince the client to agree with the counselor. ☐ are not more important than serving the best interests of their clients. 2. In  dealing with clients who hold different values, you are advised to: ☐ work together to identify and clarify their value system. ☐  force them to adopt your values. ☐  force them to adopt the Judeo-Christian tradition. ☐  forget about your own values temporarily. 3. A  family support worker who monitors clients are considering abortion should  NEVER: ☐ only refer all women clients for abortion,  regardless of their issues. ☐ only refer clients for abortion if working with minors. ☐ convince clients to make decisions that are identical to your own values. ☐ not follow federal laws regarding abortion. 4. A  same-sex couple wants to adopt a child and seeks HHS services. In order to  behave ethically, the HHS worker should:  ☐ make up a reason for needing to refer the couple elsewhere as they do not agree with homosexuality. ☐ recommend “conversion therapy” and inform them that they could choose to be straight. ☐ refuse to offer services to the couple based on their lifestyle. ☐ not force their personal values on the couple and seek supervision, if necessary. 5. Which of the following statements about referring clients is TRUE? ☐ Referrals are often made by HHS workers. ☐ Always refer clients if your religious beliefs,  sexual orientations, or cultural background differs from theirs. ☐ You should never challenge or report a  discriminatory referral. ☐ Making a discriminatory referral is ethical. Chapter 4: Multicultural  Perspectives and Diversity Issues Answer the questions below by using chapter 4 of your textbook. 6. ___________  occurs when people know only their own culture and believe all cultures are basically the same. ☐ Cultural tunnel vision ☐ Thoughtfulness ☐ Meaningfulness ☐ Accuracy 7. ___________  is a belief that one group’s history, way of like, religion, values and traditions are superior to others. ☐ Cultural racism ☐ Ethical practice ☐ Shared experience ☐ Rational practice 8. A  ____________________ is a widely held but fixed and oversimplified idea about  a particular type of person or thing. ☐ stereotype ☐ misplaced  value ☐ worldly  view ☐ worldly  disconnect 9. ________________  has been used to treat many ethnic minority clients and families within the therapy field, because many ethnic and minority people in the community do not trust traditional mental health professionals or do not want to obtain treatment at their office. ☐ minority model ☐ H.

1. Chapter 3: Values and the Helping Relationship
Answer the questions below by using chapter 3 of your
textbook.
1.
According to Hancock, counselors’ personal beliefs and
values:
☐ are more important than the ethical values of the client.
☐ are more important than the ethical values of the
professional organization they belong to.
☐ should be used to convince the client to agree with the
counselor.
☐ are not more important than serving the best interests of
their clients.
2.
In dealing with clients who hold different values, you are
advised to:
☐ work together to identify and clarify their value system.
☐ force them to adopt your values.
☐ force them to adopt the Judeo-Christian tradition.
☐ forget about your own values temporarily.

2. 3.
A family support worker who monitors clients are considering
abortion should NEVER:
☐ only refer all women clients for abortion, regardless of their
issues.
☐ only refer clients for abortion if working with minors.
☐ convince clients to make decisions that are identical to your
own values.
☐ not follow federal laws regarding abortion.
4.
A same-sex couple wants to adopt a child and seeks HHS
services. In order to behave ethically, the HHS worker should:
☐ make up a reason for needing to refer the couple elsewhere as
they do not agree with homosexuality.
☐ recommend “conversion therapy” and inform them that they
could choose to be straight.
☐ refuse to offer services to the couple based on their lifestyle.
☐ not force their personal values on the couple and seek
supervision, if necessary.
5.
Which of the following statements about referring clients is
TRUE?
☐ Referrals are often made by HHS workers.

3. ☐ Always refer clients if your religious beliefs, sexual
orientations, or cultural background differs from theirs.
☐ You should never challenge or report a discriminatory
referral.
☐ Making a discriminatory referral is ethical.
Chapter 4: Multicultural Perspectives and Diversity Issues
Answer the questions below by using chapter 4 of your
textbook.
6.
___________ occurs when people know only their own culture
and believe all cultures are basically the same.
☐ Cultural tunnel vision
☐ Thoughtfulness
☐ Meaningfulness
☐ Accuracy
7.
___________ is a belief that one group’s history, way of like,
religion, values and traditions are superior to others.
☐ Cultural racism
☐ Ethical practice

4. ☐ Shared experience
☐ Rational practice
8.
A ____________________ is a widely held but fixed and
oversimplified idea about a particular type of person or thing.
☐ stereotype
☐ misplaced value
☐ worldly view
☐ worldly disconnect
9.
________________ has been used to treat many ethnic
minority clients and families within the therapy field, because
many ethnic and minority people in the community do not trust
traditional mental health professionals or do not want to obtain
treatment at their office.
☐ minority model
☐ Home-based therapy
☐ Evidence-based model
☐ Ethics model
10.
Given the severity of some disabilities in clients and their

5. inability to speak up for their rights or needs, many HHS
workers who deal with clients with disabilities take on the
natural role of client_____.
☐ advocate.
☐ caretaker.
☐ physical therapist.
☐ disability expert.
Ethics of Imposing your values on Clients
Answer the following questions.
11.
Why is it important to respect a client’s spiritual or religious
preferences or influences if they differ from your own?
Type answer here
Overcoming Value Conflicts
Answer the following questions.
12.
Select one of the following topics that you may have a value

6. conflict; where your values conflict with or are different than
some clients. Examples include value conflicts on religion,
sexual orientation, abortion, end-of-life decisions, or any other
topic mentioned in Chapter 3.
a. Describe your values on the topic.
Type answer here
b. Describe an alternate set of values that conflict with yours.
Type answer here
c. Explain how you would go about working through this value
conflict personally to help the client.
Type answer here
Increasing your Sensitivity to Cultural Diversity
Try to identify your own assumptions and give an answer the
following questions.
13.
Does an HHS worker need to share their own cultural
background with a client to effectively help a client? Explain.

7. Type answer here
14.
How might you deal with a co-worker in the HHS field who
discriminated a client because of their race?
Type answer here