The document outlines Denovo Solutions' capabilities in providing SAP consulting services. It discusses Denovo's credentials, clientele, support model, two-year roadmap, and a proposal for additional services. Key points include that Denovo is headed by an experienced SAP delivery head, focuses on best practices, and provides services throughout the implementation lifecycle including support, upgrades and audits. Delivery models include onsite, offshore and a blended model.

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2. Our Credentials ( 5 Mins)
Discussion on Our Support Model (10 Mins)
Our Clientele Case Study ( 5 Mins)
Discussion on Proposal Submitted ( 10 Mins)
Two Year Road Map for Improvisation (10 Mins)
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3. Started by Techno Functional & Management Consultants who have 65 person Years in
the software industry. Delivery is headed by Venkatesh PMP, who is having 19+ yrs of
experience. He has served with Tier-1 companies like EDS, IGATE, Cognizant &Wipro
Mission:
“To provide the highest quality software solutions, Training and services that provide
strategic value and market leader to our customers and thereby creating a global
enterprise that can attract, recruit and retain smart and talented people”
Overview :
 Our's is a Bangalore (India) based Information services company specializing in
Information Management, Enterprise Resource management, Customer Relationship
Management and Enterprise Application Integration.
 We help the enterprises across multiple industries manage and use information to
improve the performance of their business. We've developed proven, structured
approaches that are recognized in the industry as best practices standards. Our
approaches are driven by business needs, create strong business and IT partnerships,
and clarify complex IT challenges companies face so they can take action. We brings
certainty to results by blending its deep technical expertise in systems and data with its
understanding of business processes and organizations.
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5. DEEP DOMAIN
EXPERTISE
LONG STANDING
EXPERIENCE
GLOBAL
EXECUTION
TECHNICAL & PROCESS
EXCELLENCE
Best Practices
Quality Advantage
ENTERPRISE
ValueAddition
Enterprising
the Client
Industry
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6. Un-Deviated Focus on the customer Business.
Easy to approach, as the hierarchy is lean.
Flexible in terms to meet customer's requirement.
Driven by Professionals with high domain
experience
Adding Value to the client’s business in terms of
Best Practices.
Last but not least the cost factor, our cost is always
competitive, since there are no overheads.
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8. Skill Set Strength
ABAP 8
BASIS 5
CO 9
FICO 15
PP / MM 1
PP / PI 1
PS 10
QM 8
SD 8
BI 8
APO 1
IS- R 1
MM 14
ORACLE APPS 3
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9. Skill Set Strength
HCM / ESS / MSS 6
D2K 2
QTP 1
SHARE POINT 1
TECHNICAL WRITER 1
ASP / DOT NET 8
PL / SQL 5
MS ERP 7
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11. 1. Pre-implementation services:
Business process analysis, process mapping, gap analysis, project scoping
2. SAP implementation services:
We understand the SAP implementation challenges that organization across all industries
face. We follow the below proven methodology to make the implementation a grand
success.
Establishing clear business requirements
Institutionalizing change management and preparing end users for the change and
Establishing a core functional team
Selecting the right infrastructure to meet the requirements of implemented system
Establishing a transparent governance model
3. Customized development services:
ABAP factory, development of reports and interfaces, conversions and enhancements,
testing services.
4. Rollout services:
Planning and execution, rollout template definition, localization.
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12. 5. Upgrade services:
In the present business scenario, the one word which is constant is CHANGE. So it became
mandatory for any organization to constantly upgrade their existing technologies to sustain in
the ever-changing market.
Our proven methodology ensures that requirements for functional, technical, and strategic
business upgrades are met in a timely and cost-effective manner
6. Support services:
Help desk setup and management, SLA definition and management, 24x7 production support,
performance analysis and optimization, remote system support.
7. SAPAudit Services:
Our SAP Security Audit tells enterprises how their SAP security posture stacks up against
industry best practices.
The High level scope of work for an SAP Audit includes the following.
Total Audit on the Business process cycle
Identifying the GAPs with respect to the blueprint / existing business process.
Identifying GAPS with respect to the Best practices recommended.
Audit the transaction log in terms of any breech with respect to adherence to business
process
Recommendation with respect to the GAPs identified.
Recommendation in terms of improvisation of Business.
8. SAP Year end activities:
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13. Support Types Broad areas covered
Functional Support
• Trouble shooting with respect to incorrect business procedures
during implementation
• Trouble shooting of failure of implemented functionality during
implementation
• Minor changes in functionality mapping & Reports
• End User Support
ABAP Support
• Development of new Reports
• New Interfaces
• Conversion Programs
• Minor Enhancements
Basis Support
• Performance Tuning
• Database administration, Backup & Restore
• Security Management
• Printer Administration
• User Administration
• Client Administration
• Transfer of configuration changes / customization between
Development, QA & Production environments
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14. Onsite
Model
Offshore
Model
CHARACTERISTICS –
•Medium User interaction
• Less dynamic changes in
requirements
• Availability of documentation
• Medium complexity & interfaces
CHARACTERISTICS –
• High User Interaction
• High Data sensitivity & Security
• High Volatility
• Incomplete Documentation
• Legal restriction for off shoring
• High complexity & interfaces
CHARACTERISTICS –
•System in multiple locations
•Need to have consultants onsite (at short
notices)
•Spurt in Production Support issues
Sudden changes with tight deadlines
Onsite
Offshore
Near shore
Model
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15. SAP Solution Manager / Web
based application
Router
Client Router
Leased line
Ether Channel Links
Backup ISDN
Lease Line /Internet
based VPN
SAP Support team
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16. Sustenance Stages
Signoff
Application
Assessment
Infrastructure setup
Offshore Team Formation
Project
Initiation
Sign off on:
• Project
methodology
• Communication
Process
• Documentation
• Metrics
Study
• Applications
• Processes
• Environment
Document
• Requirement Specs
• Execution Process document
• Offshore Center setup
• Communication Link
established
• Set-up of Development
environment
Transition
Ongoing Delivery
• Offshore Suitability
Identify Core Team
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18. Our Program
Management Office
Client Program
Management Office
Our
Executive
sponsors
Client
Executive
sponsors
PROJECT
MANAGEMENT
LAYER
Responsibilities
SENIOR
MANAGAMENT
LAYER
PROGRAM
MANAGEMENT
LAYER
 Define strategic objectives
 Ensure management support
 Act as final issue escalation
point
 Monitor streamlined service
delivery
 Single client interface for
account issues
 Manage and grow the
relationship
 Specialist support from COE
provided on an as-needed
basis
 Plan and track project
progress
against milestones
 Bring in required technical
and
functional skills
 Best practices
 Communicate issues and
escalate when needed
Onsite and Offshore Project Teams
Technical
Consultants
Quality
team
Central
staffing
Project Manager
Functional
Consultant
Administrators
Clarity of roles and responsibilities at each layer
Governance structure
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19. Weekly Status Reports
Participants
 Our onsite Project Manager
 Client Project Manager
Reporting Metrics
 SLA performance
 Outstanding Issues
Monthly Reviews
Participants
 Our Program Manager
 Client Program Manager
Reporting Metrics
 SLA performance
 Preventive maintenance
recommendations
Quarterly Reviews
Participants
 Our Senior Management
 Client Senior Management
Reporting Metrics
 Overall performance
 Customer Satisfaction reviews
 Productivity improvement
 Financial metrics
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21. HIGHLIGHTS
Quick Turn around time to respond (Immediate), Close & replace ( 3
days Approx) the requirement.
Low Rejection rate of profiles.
Our Training policy is to provide regular training to the resources to
sharpen their skill set.
Competitive Pricing - We understand your need for a quality of
professionals within your budget constraints and will work with you
to satisfy your requirements.
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22. HIGHLIGHTS
Regular Training to the resource on project Quality process,
Documentation , etc., a necessary deliverables in project.
Sizable strength of SAP and Non-SAP consultants are
available on our roles to meet the client demands.
Thorough Due diligence on technical capability of the
resources.
Basic back ground verification on all the resources.
Strong consultant pool on SAP new dimension modules like
SEM, CRM, APO, Net weaver , IS-U & IS-Oil etc.,
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23. ORGANIZATION HIERARCHY
Operations
Head
Recruitment
Lead
Recruiters
India Region
Recruiters
MEA Region
Business
Lead
BDs for
India Region
BDs for
MEA Region
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24. CLIENTELE
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26. ABAP efforts for developments and Reports without additional cost
Quarterly Audit service for better Monitoring
Focused approach on Best practices
Support from CoE team, consists of Skilled & Experienced SAP Consultants
Periodical online training to the end users
Enhancing usability through adequate knowledge transfer
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For any Suggestions / queries,
mail us to: sale@denovosol.com