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LECTURE NOTES ON MARKETING
CHANNELS
Lecture Slides
BY Dr VIPUL JAIN
PhD,PGDBA,MBA,MA(Eco,),PGDMSM,BA(Eco.)
Channel Plays a Pivotal Role in Value Delivery
Supplies several products, in suitable assortments, as
required
Breaks the bulk and caters to small-size needs of
consumers
Takes care of the various flows involved in distribution
Connects the Consumers to the Firm
Provides Distributional Efficiency to the Firm
Minimizes the number of contacts needed
for reaching consumers
Provides salesmanship
Helps in price mechanism
Takes care of a part of physical distribution
and financing
Assists in merchandising
Provides market intelligence
Acts as change agents and generates demand
A vital source of competitive advantage for the firm
Channel Functions Cannot be Eliminated
Channels/middlemen are not to be viewed as parasites
Channel ‘Level’, Channel ‘Member’, and Channel
‘Length’
Types and Characteristics of Intermediaries
Sole-selling agent/marketer
C&F Agent (CFA)
Wholesaler/stockist /distributor
Semi-wholesaler
Retailer/dealer
0 level channel
1 level channel
2 level channel
3 level channel
4 level channel
5 level channel
Flow of Title
Forward Flow
Backward Flow
Channel conflict

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Channel of distribution

  • 1. LECTURE NOTES ON MARKETING CHANNELS Lecture Slides BY Dr VIPUL JAIN PhD,PGDBA,MBA,MA(Eco,),PGDMSM,BA(Eco.)
  • 2. Channel Plays a Pivotal Role in Value Delivery Supplies several products, in suitable assortments, as required Breaks the bulk and caters to small-size needs of consumers Takes care of the various flows involved in distribution Connects the Consumers to the Firm
  • 3. Provides Distributional Efficiency to the Firm Minimizes the number of contacts needed for reaching consumers Provides salesmanship Helps in price mechanism Takes care of a part of physical distribution and financing
  • 4. Assists in merchandising Provides market intelligence Acts as change agents and generates demand A vital source of competitive advantage for the firm Channel Functions Cannot be Eliminated Channels/middlemen are not to be viewed as parasites Channel ‘Level’, Channel ‘Member’, and Channel ‘Length’
  • 5. Types and Characteristics of Intermediaries Sole-selling agent/marketer C&F Agent (CFA) Wholesaler/stockist /distributor Semi-wholesaler Retailer/dealer
  • 6. 0 level channel 1 level channel 2 level channel
  • 7. 3 level channel 4 level channel 5 level channel
  • 8. Flow of Title Forward Flow Backward Flow Channel conflict