4. Public
Relations
Positioning Advertising Promotion Event
Production
Design
Media Angel
Contact List
News Release
Consumer
Survey
Branding
Tell Story
Mass Media
Segmental
Exposure
Trade Show
Sponsorship
Co-op Prom
Interactive
Platform
Seminar
Exhibition
TVCF & Print
Creativity
Package
Naming
Web Pages
進化品牌心服務
20. UPS SMCRM Program
UPS Key regular communication cycle that encourages customer
growth and nurtures customer relationship (mix of promotional &
relationship building)
SMCRP Test Group
(Target for Express Plus, Express & Expedited Shipments)
Intra-Asia Message
Reactivat
e
Up-sell
Generic Message
Profiled Group Lapsed Group
Individual target to
ship more of the
specific shipment
Fixed target to ship
4 of any shipments
Non-Profiled Group
Generic Message
Up-sell
Individual target to ship
more of any shipments