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What’s New
Synergy 4.8.7 Release

Document Management – Major Update
Document Management
What is Document Management?
•

Store all your documents in a central location.

•

Import documents into the controlled library to enable versioning.*

•

File emails to Synergy using the Outlook plugin.*

•

Separate Synergy folder locations can be created for
•
•

Contacts

•
Document
Management

Projects

Contract Admin

How do I get Document Management?
•

Uncontrolled documents is enabled for Foundation and Enterprise.

•

Controlled documents and the Outlook plugin are enabled on
request (training required*).

•

Join the next online training webinar to be trained on Document
Management and have this module enabled in Synergy Enterprise.

Tip: *Controlled documents and the Outlook plugin are Enterprise features.
Uncontrolled documents can be used by both Foundation and Enterprise clients.
Document Management
Project Documents
•

Store all your project documents in a central location.

•

New style makes it faster to find your project files.

•

Select a project folder to view the saved files.

Document
Management

Tip: Controlled documents is an add-on module for Synergy Enterprise clients.
Document Management
Project Documents – Uncontrolled
•

Fewer toolbar options are shown if ‘controlled’ documents is not
enabled on your Synergy license.

•

Foundation and Enterprise clients have access to uncontrolled
documents by default.

Document
Management

Tip: Synergy Enterprise clients can join the next online training webinar to get
Controlled Documents enabled in their Synergy license.
Document Management
Project Documents - Controlled
•

Version control for project documents.

•

Roll back to a previous version when incorrect changes are made.

•

Extra toolbar buttons are available for controlled files.

Document
Management

Tip: Details about these features will be in the Document Management online
training webinar.
Document Management
Project Documents
Move documents into libraries by multi selecting rows in the list and:
•

Import documents to Controlled from Uncontrolled.

•

Export documents to Uncontrolled from Controlled.

Document
Management

Tip: Multi select list rows is only used with these two documents features.
*Enterprise Document Management clients only.
Document Management
Filter Documents
•

Top toolbar button enables the filtering options.

•

Explorer panel filters on the left limit what files are shown.

•

List filters have advanced options to limit what is shown based on
file modified date, file name, file type, or email sender/recipients.

Document
Management

Tip: Filter the documents listed within the selected project folder in the controlled
and uncontrolled libraries.
Document Management
Search Documents
•
•

Cancel the search if too many results are found.

•

Click ‘Clear’ to return to the project folders view.

•

Uncontrolled - file name is searched.

•

Document
Management

Search by keywords in Project documents.

Controlled - file name, body and email recipients is searched.
Document Management
Preview Documents
•
•

View the file without having to open it with ‘view’.

•

PDF, docx, images, and email preview available.

•

Document
Management

Quickly find the file you are looking for using preview

Other file extensions will display ‘no previewer available’.
Document Management
Project Image
•
•

Document
Management

Select an image in the Project Documents tab.
Project image shown on the General Tab.
Document Management
Controlled Documents Tracking
•

•

Send reminders to users to ‘Request check-in’ of a controlled file.

•

Document
Management

Check which users are editing files (checked out) and which are
being reviewed (read only).

System administrators can force a check-in of a file using ‘Delete’.
The checked-out file and changes are deleted, rolling back to the
previous version.
Document Management
Archive Controlled Documents
•

Available to System Administrators only.

•

Works with project status of ‘Complete’ or ‘Unsuccessful’.

•

Creates a separate zip file for every Controlled document that
contains each version of the document stored in Synergy.

•

Zip file is placed back in the Project directory for archiving, allowing
you to free up server disk space.

Document
Management

Tip: This action cannot be reversed. Only use on completed or finished projects.
Document Management
Email Documents
•

Highlight a document and click the ‘Send’ toolbar button.

•

Tell Synergy how to create the new email message by selecting:
•

An email template to auto create the email subject and body.

•

(Optional) A Sub Project to use this email template type.

•

Who the email will be sent to - project contacts and staff.

Document
Management

Tip: Documents can only be attached to the email message if the file is smaller
than the maximum file size setting on your email server.
Document Management
Contact Documents
•

Use Contact Documents to store all client emails, statements and
client marketing materials in a central location.

•

Documents tab is available in each contact giving all clients access
to Uncontrolled Contact Documents.

•

Controlled Documents are available to Enterprise clients with the
Document Management module enabled on their license.

•

Contact folders are auto created when:
•

Document
Management

An email if first filed to the contact from Outlook.

•

The contact record is first opened from the list.

Tip: Contact folders are created in the Synergy shared folder. Define the
automatic folder structure used in Admin Tools  Project folders.
Document Management
Contract Admin Documents
•

Use Contract Admin documents to store all the information sent to
clients in a central location.

•

Documents tab is available in each contract giving all clients access
to Uncontrolled Contract Admin Documents.

•

Controlled Documents are available to Enterprise clients with the
Document Management module enabled on their license.

•

Contract Admin folders are auto created when:
•

An email if first filed to a contract from Outlook.

•

The contract is first opened from the list.

Document
Management

Tip: The folder structure used is setup in Admin Tools  Project folders.
Document Management
Global Controlled Documents
•

Search for a keyword in controlled files across all projects, contacts
and in Contract Admin.

•

Parent shows the Project Title – Number, Contact Name, or Contract
Title – Number.

•

Double click the parent column and open the project, contact or
contract.

•

Knowledge managers would also use this to:

•
Document
Management

Force a check-in for any Synergy controlled files.

•

Remove the read-only (local copy flags) for controlled files.
Document Management
Outlook plug-in
•

Available for Enterprise clients only.

•

New ‘Total Synergy’ toolbar replaces the ‘Add-in’ toolbar.

•

More locations for placement of the Synergy explorer panel.

•

Drag and drop to file emails to projects or contacts folders.

Document
Management

Tip: Microsoft Outlook versions 2013, 2010 and 2007 are supported.
Document Management
Save emails to Synergy
•

Select multiple emails in Outlook to file to Synergy.

•

Save to controlled or uncontrolled libraries.

•

Attachments can be saved separately to the library.

•

Save the emails to folders in:
•
•

Contacts

•
Document
Management

Projects

Contract Admin
Document Management
Settings for saving emails to Synergy
•

Found in the Total Synergy Outlook toolbar.

•

Default settings applied when filing emails to Synergy.

•

Strip attachment settings cannot be used if filing emails from a
Gmail or Outlook/Hotmail type account where email sync’s occur.

Document
Management

Tip: Attachments can be saved as separate files or just included in the original
email, even when the strip attachments option is off.
Questions?
Call the Synergy Support Team
on +61 2 8197 9000

Click here to find out more about Document Management
http://www.totalsynergy.com.au/features/documents

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What's new in 4.8.7 - Document Management

  • 1. What’s New Synergy 4.8.7 Release Document Management – Major Update
  • 2. Document Management What is Document Management? • Store all your documents in a central location. • Import documents into the controlled library to enable versioning.* • File emails to Synergy using the Outlook plugin.* • Separate Synergy folder locations can be created for • • Contacts • Document Management Projects Contract Admin How do I get Document Management? • Uncontrolled documents is enabled for Foundation and Enterprise. • Controlled documents and the Outlook plugin are enabled on request (training required*). • Join the next online training webinar to be trained on Document Management and have this module enabled in Synergy Enterprise. Tip: *Controlled documents and the Outlook plugin are Enterprise features. Uncontrolled documents can be used by both Foundation and Enterprise clients.
  • 3. Document Management Project Documents • Store all your project documents in a central location. • New style makes it faster to find your project files. • Select a project folder to view the saved files. Document Management Tip: Controlled documents is an add-on module for Synergy Enterprise clients.
  • 4. Document Management Project Documents – Uncontrolled • Fewer toolbar options are shown if ‘controlled’ documents is not enabled on your Synergy license. • Foundation and Enterprise clients have access to uncontrolled documents by default. Document Management Tip: Synergy Enterprise clients can join the next online training webinar to get Controlled Documents enabled in their Synergy license.
  • 5. Document Management Project Documents - Controlled • Version control for project documents. • Roll back to a previous version when incorrect changes are made. • Extra toolbar buttons are available for controlled files. Document Management Tip: Details about these features will be in the Document Management online training webinar.
  • 6. Document Management Project Documents Move documents into libraries by multi selecting rows in the list and: • Import documents to Controlled from Uncontrolled. • Export documents to Uncontrolled from Controlled. Document Management Tip: Multi select list rows is only used with these two documents features. *Enterprise Document Management clients only.
  • 7. Document Management Filter Documents • Top toolbar button enables the filtering options. • Explorer panel filters on the left limit what files are shown. • List filters have advanced options to limit what is shown based on file modified date, file name, file type, or email sender/recipients. Document Management Tip: Filter the documents listed within the selected project folder in the controlled and uncontrolled libraries.
  • 8. Document Management Search Documents • • Cancel the search if too many results are found. • Click ‘Clear’ to return to the project folders view. • Uncontrolled - file name is searched. • Document Management Search by keywords in Project documents. Controlled - file name, body and email recipients is searched.
  • 9. Document Management Preview Documents • • View the file without having to open it with ‘view’. • PDF, docx, images, and email preview available. • Document Management Quickly find the file you are looking for using preview Other file extensions will display ‘no previewer available’.
  • 10. Document Management Project Image • • Document Management Select an image in the Project Documents tab. Project image shown on the General Tab.
  • 11. Document Management Controlled Documents Tracking • • Send reminders to users to ‘Request check-in’ of a controlled file. • Document Management Check which users are editing files (checked out) and which are being reviewed (read only). System administrators can force a check-in of a file using ‘Delete’. The checked-out file and changes are deleted, rolling back to the previous version.
  • 12. Document Management Archive Controlled Documents • Available to System Administrators only. • Works with project status of ‘Complete’ or ‘Unsuccessful’. • Creates a separate zip file for every Controlled document that contains each version of the document stored in Synergy. • Zip file is placed back in the Project directory for archiving, allowing you to free up server disk space. Document Management Tip: This action cannot be reversed. Only use on completed or finished projects.
  • 13. Document Management Email Documents • Highlight a document and click the ‘Send’ toolbar button. • Tell Synergy how to create the new email message by selecting: • An email template to auto create the email subject and body. • (Optional) A Sub Project to use this email template type. • Who the email will be sent to - project contacts and staff. Document Management Tip: Documents can only be attached to the email message if the file is smaller than the maximum file size setting on your email server.
  • 14. Document Management Contact Documents • Use Contact Documents to store all client emails, statements and client marketing materials in a central location. • Documents tab is available in each contact giving all clients access to Uncontrolled Contact Documents. • Controlled Documents are available to Enterprise clients with the Document Management module enabled on their license. • Contact folders are auto created when: • Document Management An email if first filed to the contact from Outlook. • The contact record is first opened from the list. Tip: Contact folders are created in the Synergy shared folder. Define the automatic folder structure used in Admin Tools  Project folders.
  • 15. Document Management Contract Admin Documents • Use Contract Admin documents to store all the information sent to clients in a central location. • Documents tab is available in each contract giving all clients access to Uncontrolled Contract Admin Documents. • Controlled Documents are available to Enterprise clients with the Document Management module enabled on their license. • Contract Admin folders are auto created when: • An email if first filed to a contract from Outlook. • The contract is first opened from the list. Document Management Tip: The folder structure used is setup in Admin Tools  Project folders.
  • 16. Document Management Global Controlled Documents • Search for a keyword in controlled files across all projects, contacts and in Contract Admin. • Parent shows the Project Title – Number, Contact Name, or Contract Title – Number. • Double click the parent column and open the project, contact or contract. • Knowledge managers would also use this to: • Document Management Force a check-in for any Synergy controlled files. • Remove the read-only (local copy flags) for controlled files.
  • 17. Document Management Outlook plug-in • Available for Enterprise clients only. • New ‘Total Synergy’ toolbar replaces the ‘Add-in’ toolbar. • More locations for placement of the Synergy explorer panel. • Drag and drop to file emails to projects or contacts folders. Document Management Tip: Microsoft Outlook versions 2013, 2010 and 2007 are supported.
  • 18. Document Management Save emails to Synergy • Select multiple emails in Outlook to file to Synergy. • Save to controlled or uncontrolled libraries. • Attachments can be saved separately to the library. • Save the emails to folders in: • • Contacts • Document Management Projects Contract Admin
  • 19. Document Management Settings for saving emails to Synergy • Found in the Total Synergy Outlook toolbar. • Default settings applied when filing emails to Synergy. • Strip attachment settings cannot be used if filing emails from a Gmail or Outlook/Hotmail type account where email sync’s occur. Document Management Tip: Attachments can be saved as separate files or just included in the original email, even when the strip attachments option is off.
  • 20. Questions? Call the Synergy Support Team on +61 2 8197 9000 Click here to find out more about Document Management http://www.totalsynergy.com.au/features/documents