2. Meaning and definition of Q.W.L
• Q.W.L is any conscious effort for improving working conditions, work content, and its safety,
security, wages and benefits, etc.
• Q.W.L can be said to be all the original inputs which aim at improving the employees’
satisfaction and enhancing organizational effectiveness
• Q.W.L is a concern not only to improve life at work, but also life outside work
• It is nothing but having a work environment where an employees activities become more
important. This means implementing procedures or policies that make the work less routine
and more rewarding for the employee. These procedures or policies include autonomy,
recognition, belongingness, development and external rewards
3. Quality of Work Life-Origin of the concept
• After Industrial Revolution, the
importance of human factor
reduced because of the vast
mechanization. Various problems
like job dissatisfaction, boredom,
absenteeism, lack of commitment
etc came up.
• Most mgt theories gave
emphasis on production,
manipulating the skills of the
employees
4. Quality Of Work Life (QWL)
• Quality of relationship between employees & total
working environment
• a process by which an organization responds
to employee needs
• Varying from industry to industry
5. OBJECTIVES
1. To create a positive attitude
2. To increase productivity
3. To improve standard of living of the people
6. MAJOR ISSUES IN QWL
1. Pay and stability of employees
• Employees will demand more in the form of social
security and welfare benefits
• Not giving proper payments will affect the QWL
2. Job security
• Should not have fear of losing their job
• Systems with healthy working conditions &
optimum financial security
7. 3.Occupational stress
• Due to working conditions,
working schedule , hypertension,
irritability etc..
• Adversely affect employer productivity
4. Adequacy of resources
• Match between resource availability & company
objectives
• Lead to employee dissatisfaction
8. STRATEGIES FOR IMPROVEMENT OF QWL
1. Self managed work team
• Autonomous work group or
integrated work teams
• Plan , co-ordinate & control activities with the help
of team leader
• employee participation
• Improve QWL
9. 2. Participative management
• Allowed to participate in management participative
schemes – quality circle
• Develop a positive attitude
• Improve QWL
3. Worker- supervisor relationship
Social association , belongingness,
achieve of work results etc…
10. 4. Promotion
• Opportunity to move in to jobs with
high job satisfaction and prestige
• Orderly, logical and prompt source of recruitment for the
management to fill vacancies
5. Recognition
Human being rather than employee
rewarding system, job enrichment,
offering membership etc…
11. 6.Organizational health program
• Educating employee about health problems
• Results in reduction of absenteeism, hospitalization
etc..
7. Alternative work schedule
• Work at home, flexible working hours, part time
employment etc…
12. ROLE OF HR DEPARTMENT
• role varies widely
• In some organizations executives will be appointed &
they will depend on HR department for getting help
• In others HR department itself is responsible
13. 1. Are you feeling secure about your job?
75%
25%
SECURED
NOT SECURED
14. 2. Are you satisfied with your team members
at your work place ?
70%
30%
SATISFIED
NOT SATISFIED
15. CONCLUSION
• Quality work life basically is all about employee
involvement, which consists of methods to motivate
employees to participate in decision making. This
help in building in good relationship
• To retain a good talent ,organization should have
low stress level and high quality of work life.
16. Thank you
By
M.VINITH KUMAR
K.S.SRINATH
K.S.SRIJEETH
I BBA SRIMAD ANDAVAN ARTS & SCIENCE
COLLEGE (AUTONOMOUS) TRICHY-5