1. Teon Roberson
9232 Celtic Ct. Indianapolis, IN 46238
robersonteon@yahoo.com
317-656-1874
Skills Summary
Microsoft (Windows Server Administration Fundamentals) , Microsoft (Networking)
CompTIA A+ , CompTIA Server+
Networking Routing RAID
Virtualization Troubleshooting Operating Systems
Active Directory Server Maintenance Mobility
Education
My Computer Career – Information Technology Training Present
Certifications in progress are: CompTIA NET+, MTA (Windows Client Operating System),
MTA (Security Fundamentals), MCP Microsoft Windows 7, Mobility+, CCENT (Cisco
Certified Entry-Network Technician)
Qualifying Technical Skills / Coursework
Installation of Server 2008
Joint Client to a domain
Backup and Recovery
Network Attached Storage
Created and joined a domain
Software Distribution
DHCP
Employment History
McGraw Hill / Kelly Services Indianapolis
IT Help Desk 01/16-current
Support specialists provide technical and troubleshooting assistance relat ed
to computer hardware and TASC software.
To accurately record, update and document requests using the IT service desk system
To maintain a first class level of customer service ensuring that all customers are treated
efficiently and in an appropriate manner.
Maintain excellent verbal communication skills with the ability to communicate effectively
with technical and non-technical colleagues at all levels in the organization.
Amazon Whitestown
Picker 10/15 – 01/16
• Enter picking, packing and loading information into the predefined Amazon database.
• Handle voice directed picking processes by following set protocols.
Ambu Noblesville, IN
Package Handler 04/12 – 04/14
Marked and labeled containers, container tags, or products, using marking tools.
2. Measured, weighed, and counted products and materials.
Examined and inspected containers, materials, and products to ensure that packing
specifications are met.
DeRoches Solutions Indianapolis,
IN
Landscaper/Maintenance 03/08 – 12/12
Maintained and repaired tools, equipment, or structures, such as buildings, greenhouses, fences,
or benches, using hand or power tools.
Installed and maintained landscaped areas, performing tasks such as removing snow, pouring
cement curbs, and repairing sidewalks.
