This document discusses using lean development approaches to drive social change through digital technology. It explains that lean focuses on creativity, risk-taking, and testing new approaches to address persistent social issues. Lean emphasizes developing workable products through a process of testing and gaining user feedback to create value for users, financial backers, and society. The document advocates adopting metrics that truly measure impact and influence behavior rather than just measuring efficiency or appearances. It also stresses the importance of collaboration both within and outside organizations to address challenges through digital innovation.

1. Driving social change with digital technology
CAST @TechforGoodCAST
#TechforGood
What is Lean Development?
(plus Lean Social Metrics)
Dan Sutch
Co-Founder, CAST
@DanSutch
@TechforGoodCAST

2. This requires:
• Creativity and imagination for how else we might
address these issues
• Risk taking and testing of these new approaches
• Entrepreneurship and willingness
• Aspiration, persistence and tenacity
• (openness, collaboration...)
The use of digital technology provides remarkable
opportunities to redesign how we address persistent
social challenges
The Potential of Digital

3. Driving social change with digital technology
CAST @TechforGoodCAST
#TechforGood
White Elephants

4. Digital Architecture

5. An Extra (Difficult) Task
Entrepreneurs
• User value
• Financial value
Social Entrepreneurs
• User value
• Financial value
• Social value

6. The Case for Lean Innovation
When it’s not ”Business as Usual”
From the economic and manufacturing challenges facing Toyota, to the
digital, economic and social challenges facing us today: lean
approaches and co-design provide a framework for risk-reduced, cost
effective innovation.

7. Testing

8. Three Layers Of Value

9. Workable Products

10. Metrics that Matter (Lean Metrics)
Indicators that give you
confidence to continue
Good metric changes
behaviour
Efficiency – not vanity

11. Be Great at Giving and Getting Help
cc FlickrEduardo Mueses

12. What challenges do you see in adopting
‘lean’ approaches?
● Who needs to be involved across (and outside) the
organisation?
In your own digital development – what ‘do
you know’, ‘think you know’, ‘don’t know’?