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Open Integration Approach – A Key is Options | Buzzient                                                            http://www.buzzient.com/blog/open-integration-approach-a-key-...


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            Open Integration Approach – A Key is
            Options
                   February 9, 2012         We’ve been talking quite a bit about our open approach to enabling the
                Buzzient, Enterprise        social enterprise by leveraging existing (and new) enterprise applications.
             Integration, Integration,      The natural question is, “ok, but how?” We’ll get into more detail in future
                 Social CRM, social         posts, but at a high level we give you options.
              enterprise applications
                            dnomura
                                                                                                                                       Recent Blog Posts
                                            The key is social VISIBILITY, ACTION and ENGAGEMENT from WITHIN the
                      No Comments           enterprise app so the user isn’t losing efficiency by flipping to separate                 Open Integration Approach – A Key is Options
                                 Edit       applications and user interfaces.                                                          We’ve been talking quite a bit about our open approach...
                                                                                                                                       Read More »

            You might have some established apps based on older technologies (for example CRM and ERP) that                            Closed vs. Open – The Battle for the Social Enterprise
            continue to provide you with significant value but a missing piece is social. However you aren’t going to rip              As companies look to add social media to their internal...
            them out and replace just because of that.                                                                                 Read More »

                                                                                                                                       Enterprise Social Media and Platform as a Service
            You might also have some new apps based on the newest technologies (for example CRM in a different                         (PaaS)
            department or a Loyalty app) that also need a social component. But if they happen to include social, they                 One of the most pleasant surprises over the last decade...
            don’t provide it across all your enterprise apps. You don’t get any leverage and shared visibility.                        Read More »



            You might want to build your own custom apps or extend existing apps that combine capabilities and data
            from a variety of systems, including your systems of record (e.g. CRM, ERP, etc.) and system of
                                                                                                                                       Tag Cloud
            engagement (e.g. Buzzient)

                                                                                                                                            Buzzient CRM
                                                                                                                                       adam metz

                                                                                                                                       Customer Service                               Customer Support

                                                                                                                                             Enterprise Enterprise
                                                                                                                                       echo chamber

                                                                                                                                       Integration Facebook                     Innovation District

                                                                                                                                       Integration                  Interactive Intelligence Lead

                                                                                                                                                                        Oracle Press
                                                                                                                                       Generation lessons learned Loyalty M&A
                                                                                                                                       Pricing   Radian6 Retail Salesforce.com Siebel
                                                                                                                                       siebel crm   SocialCRM Social
                                                                                                                                       CRM    social customer social enterprise

                                                                                                                                       applications Social Media Socialmedia
                                                                                                                                       Social Media Analytics
                                                                                                                                                                       Social
                                                                                                                                       social media integration Social Media Management

                                                                                                                                       Media Marketing Social Media Publishing social
                                                                                                                                       media reach Social Media Tools social network analysis

                                                                                                                                       Techcrunch   Technology                  Twitter workflow




                                                                                                                                       Social CRM and the Enterprise
            The different technologies and integration approaches of your various enterprise apps means you need to                    Adam Metz                        Enterprise Software Insider

            have options for incorporating social. A single Buzzient instance gives flexibility for doing just that.
                                                                                                                                       Oracle CRM Blog                  Paul Greenberg CRM

                                                                                                                                       Web Strategy by Jeremiah         Xenophon Strategies




1 of 2                                                                                                                                                                                              2/9/12 12:41 PM
Open Integration Approach – A Key is Options | Buzzient                                                       http://www.buzzient.com/blog/open-integration-approach-a-key-...




            Today we integrate with a variety (and growing list) of enterprise apps such as Siebel, Oracle CRM On
            Demand, Salesforce.com and Hubspot. Whether your business objective is to bring social into one or a
            combination of these (or others,) contact us to discuss your needs.


            Edit



            Leave a Reply
            Logged in as tbj. Log out »


            Comment




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Open Integration Approach – A Key Is Options | Buzzient

  • 1. Open Integration Approach – A Key is Options | Buzzient http://www.buzzient.com/blog/open-integration-approach-a-key-... Customer Login | Resource Center Solutions Products Resources About Blog Search Blog Open Integration Approach – A Key is Options February 9, 2012 We’ve been talking quite a bit about our open approach to enabling the Buzzient, Enterprise social enterprise by leveraging existing (and new) enterprise applications. Integration, Integration, The natural question is, “ok, but how?” We’ll get into more detail in future Social CRM, social posts, but at a high level we give you options. enterprise applications dnomura Recent Blog Posts The key is social VISIBILITY, ACTION and ENGAGEMENT from WITHIN the No Comments enterprise app so the user isn’t losing efficiency by flipping to separate Open Integration Approach – A Key is Options Edit applications and user interfaces. We’ve been talking quite a bit about our open approach... Read More » You might have some established apps based on older technologies (for example CRM and ERP) that Closed vs. Open – The Battle for the Social Enterprise continue to provide you with significant value but a missing piece is social. However you aren’t going to rip As companies look to add social media to their internal... them out and replace just because of that. Read More » Enterprise Social Media and Platform as a Service You might also have some new apps based on the newest technologies (for example CRM in a different (PaaS) department or a Loyalty app) that also need a social component. But if they happen to include social, they One of the most pleasant surprises over the last decade... don’t provide it across all your enterprise apps. You don’t get any leverage and shared visibility. Read More » You might want to build your own custom apps or extend existing apps that combine capabilities and data from a variety of systems, including your systems of record (e.g. CRM, ERP, etc.) and system of Tag Cloud engagement (e.g. Buzzient) Buzzient CRM adam metz Customer Service Customer Support Enterprise Enterprise echo chamber Integration Facebook Innovation District Integration Interactive Intelligence Lead Oracle Press Generation lessons learned Loyalty M&A Pricing Radian6 Retail Salesforce.com Siebel siebel crm SocialCRM Social CRM social customer social enterprise applications Social Media Socialmedia Social Media Analytics Social social media integration Social Media Management Media Marketing Social Media Publishing social media reach Social Media Tools social network analysis Techcrunch Technology Twitter workflow Social CRM and the Enterprise The different technologies and integration approaches of your various enterprise apps means you need to Adam Metz Enterprise Software Insider have options for incorporating social. A single Buzzient instance gives flexibility for doing just that. Oracle CRM Blog Paul Greenberg CRM Web Strategy by Jeremiah Xenophon Strategies 1 of 2 2/9/12 12:41 PM
  • 2. Open Integration Approach – A Key is Options | Buzzient http://www.buzzient.com/blog/open-integration-approach-a-key-... Today we integrate with a variety (and growing list) of enterprise apps such as Siebel, Oracle CRM On Demand, Salesforce.com and Hubspot. Whether your business objective is to bring social into one or a combination of these (or others,) contact us to discuss your needs. Edit Leave a Reply Logged in as tbj. Log out » Comment SUBMIT Our Product Our Company Open Jobs Follow Us Contact Us Overview Press Python Developer Buzzient, Inc. 34 Farnsworth Street, Fourth Floor CRM Integration Leadership Inside Sales Representative Boston, MA 02210 Features Board of Directors Support Engineer Phone: 617.904.9876 Customers Sales Consultant E-mail: info@buzzient.com Partners Sign up for a trial Copyright © 2009-2012 Buzzient. All rights reserved. 2 of 2 2/9/12 12:41 PM