Leading Through Disruption: Tomorrow's Talent Model
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Business models going digital, demographic shifts, and disruptive technology are driving changes to the future talent model. A panel of experts from companies like ServiceNow, TARA.ai, and Infosys discussed this changing talent landscape and how the talent model is moving towards one that is augmented by technology to increase efficiency while still focusing on human aspects like purpose, well-being and cultural alignment. Data showed companies intend to invest in analytics, knowledge management and other digital tools to adapt, while retaining a focus on human priorities like career empowerment, health and culture.
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Leading Through Disruption: Tomorrow's Talent Model
- 2. -2- T O D AY ’ S PA N E L I S T S1 T H E TA L E N T L A N D S C A P E2 T O M O R R O W ’ S TA L E N T M O D E L3
- 3. -3- Business models going digital, demographic shifts, and disruptive technological innovation are all driving the future talent model. -3-
- 4. -4- O U R PA N E L D I S R U P T O R S I N H R PAT WADORS Chief Talent Officer and CHRO, ServiceNow IBA MASOOD CEO/Cofounder, TARA.ai SCOTT SHERMAN EVP, Human Resources, Ingram Micro TAN MOORTHY EVP and Head of US Delivery Operations, Global Head of Education, Training and Assessments, Infosys
- 5. © MERCER 2018 W H AT W E K N O W W H E R E W E A R E AT W H E R E W E A R E H E A D I N G •Multi-generational Workforce •Rise of the Free Agent •Pay Equity •Predictive Analytics •AI adaptive systems that anticipate needs INFLECTION POINT AUGMENTED HUMANITY •Longevity •Rise of the Individual 5 DISRUPTIVE TECHNOLOGY INTERACTIVE DATA LAYER BIG DATA MANAGEMENT TA L E N T AT T H E I N F L E C T I O N P O I N T P U T T I N G T H E H U M A N B A C K I N T O T E C H
- 6. Where C-suite intends to invest this year: • Analytics • Improve managers’ efficiency • Knowledge management • Enhance leadership decision making 6© MERCER 2018 – GLOBAL DATA ON THE HORIZON: Digital outplacement 10% Telemedicine 20% Mentorship tools 22% Personalized portal 25% T H E TA L E N T L A N D S C A P E 2 0 1 8 D I G I T A L P R I O R I T I E S -6- • Increase HR efficiency • Improve salesforce • Collaboration • Remote working
- 7. -7- T H E TA L E N T L A N D S C A P E T H E H U M A N A G E , A U G M E N T E D B Y T E C H N O L O G Y +
- 8. -8- © MERCER 2017 PRIDE AFFINITY PURPOSE CAREER & WELL-BEING COMPENSATION & BENEFITS WHAT COMPANIES OFFERWHAT EMPLOYEES CRAVE 13% EVP differentiated by having a purpose- driven mission 75% Thriving employees are 3x times more likely to work for a company with a strong sense of purpose… 21% Practice some form of internal pay disclosure 81% And nearly 5x more likely to believe they are paid fairly & competitively 28% Offer a career management/pathing tool 14% Have health & well-being as a talent management priority this year 75%10x more likely to feel career-empowered 77% 3x more likely to say their workplace focuses on health & well-being WORKPLACE CULTURAL ALIGNMENT Source: MERCER, 2018 Global Talent Trends T H E TA L E N T I M PA C T A T T R A C T A N D R E T A I N T A L E N T T O D R I V E B U S I N E S S
- 9. -9- FREELANCE CROWDSOURCING PARTNERSHIP CO-OPETITION T H E TA L E N T L A N D S C A P E N A V I G A T I N G A N E W T A L E N T E C O S Y S T E M INTERNAL TALENT