The robots are near. But they are at a disadvantage when it comes to interpersonal sensitivity. As long as there are humans involved in Talent Acquisition, it remains a highly relationship-driven process. Whether it be candidates themselves, hiring managers, hiring teams, vendor partners or senior leadership, you need to know how each of these groups is thinking about how you are engaging with them, how to earn their trust, and how to get what you need from each relationship you create. This presentation examines the evolving recruiting relationship ecosystem, encourages you to identify your own blind spots, and leaves you with actionable steps to create effective collaboration across key stakeholder groups. In this discussion you will: • Better understand the evolving recruiting relationship ecosystem • Discover your own relationship blind spots • Learn how to take action to more effectively collaborate with various recruiting stakeholder groups

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2. Recruiting is Still Human
Source: http://fortune.com/2015/07/23/humans-are-underrated/
“We are social beings, hardwired from our evolutionary
past to equate personal relationships with survival.”

3. What is YOUR Recruiting Relationship
Blindspot?
A Blindspot Definition: “The part of your mind that
doesn't know to know what you don't know.”
(Source: Urban Dictionary)

4. The Recruiting Relationship Ecosystem
TA Team
TA Leadership
Recruiters
Sourcers
HR Team
The Business
External
Stakeholders
CHRO
HR Business Partners
COEs
Hiring
Manager
Executive
Team
Finance &
Procurement
IT
Marketing
Employees
Full-Time
Candidates
Peers &
Parents
Career
Services &
Professors
Teachers
Contract
Candidates
Vendors
Non-Profits

5. Skills Mismatch Drives Cross-Sector
Collaborations
$150 billion loss to the global economy (PwC / LinkedIn)
74 million youths are
unemployed globally – a year
over year increase. (ILO)
By 2020 there will be 1 million more
computer science jobs in the US than
computer science students. (Code.org)

6. Case Studies: Employer-Driven Initiatives

7. Rethinking Vendor Relationships
1.Attunement
2.Buoyancy
3.Clarity
Tech /
Start-Up
Search /
RPO
ConsultantAcademia
Staffing /
MSP
TA External
Advisory Council

8. How Are You Engaging Multipliers?

9. Candidate Relationship = Candidate
Experience
1) Design a tailored approach
2) Create an engaging online experience
3) Build talent communities
4) Include self-assessments
5) Streamline the interview experience
6) Create communication & feedback loops

10. How Would You Describe Your Hiring
Manager Relationship?

11. What if We Viewed the Hiring Manager as
Customer?

12. Data-Dazzle the CEO and Executive Team!
Total Benefits ($)
2015 2016 2017 2018 Total
Quality - Cost of Bad Hire
Current Bad Hire Cost $3,182,557 $3,341,685 $3,508,769 $3,684,208
Less: Target Cost $1,464,035 $1,310,993 $1,139,026 $1,049,191
Quality Benefit $1,718,522 $2,030,692 $2,369,743 $2,635,017 $8,753,975
Timeliness - Unfilled Vacancies
Current Unfilled Vacancy Cost $2,619,131 $2,619,131 $2,619,131 $2,619,131
Less: Target Cost $2,402,433 $2,176,411 $1,950,390 $1,724,368
Timeliness Benefit $216,698 $442,720 $668,741 $894,763 $2,222,922
Total Benefits $1,935,220 $2,473,412 $3,038,484 $3,529,780 $10,976,896
Implementation Costs ($)
2015 2016 2017 2018 Total
Quality Initiatives
Talent Branding $20,000 $0 $5,000 $0 $25,000
Workforce Planning $25,000 $0 $0 $0 $25,000
Sourcing $22,740 $30,000 $20,000 $35,000 $107,740
Service Delivery $40,000 $55,000 $65,000 $75,000 $235,000
Technology $35,800 $10,000 $18,000 $0 $63,800
Quality Initiative Cost $143,540 $95,000 $108,000 $110,000 $456,540
Timeliness Initiatives
Talent Branding $0 $5,000 $0 $0 $5,000
Workforce Planning $0 $0 $2,500 $0 $2,500
Sourcing $0 $0 $0 $1,500 $1,500
Service Delivery $25,500 $0 $0 $0 $25,500
Technology $30,250 $64,500 $59,500 $57,500 $211,750
Timeliness Initiative Cost $55,750 $69,500 $62,000 $59,000 $246,250
Total Implementation Costs $199,290 $164,500 $170,000 $169,000 $702,790

13. Your New BFFs!

14. Employees are Brand Ambassadors
Source: http://www.socialmediaexaminer.com/turn-employees-brand-ambassadors/

15. HR Collaboration to Create an Integrated
talent.experience
Source: http://talentimperative.com/impact/capabilities/

16. The Recruiter Challenge

17. Today’s Talent Acquisition Leader

18. Your 3-Step Action Plan
1. Identify your blindspot(s) and define a
plan of action.
2. Create a map of all the people you interact
with for work.
• Assess your current relationship with each
person.
• What is important to them?
• How can you connect on a personal level?
3. Start small, one relationship at a time.
Don’t be afraid to ask for help – you are
not alone in this!

19. Connect with us!
Nicole Dessain
Founder
talent.imperative inc
nicole@talentimperative.com
(312) 659-6499
talent.imperative company page
talent trends Group on LinkedIn
https://www.linkedin.com/in/ndessain
@NicoleDessain
https://www.youtube.com/channel/UCzsO_iZBb38uu_Fkzio1Iyg
Email us at info@talentimperative.com to receive a free copy of
our “Recruiting Relationship Blindspot Self-Assessment”.

20. About talent.imperative inc