The ultimate guide of IT Asset Management for Jira users.pdf

The Ultimate Guide of
IT Asset Management
for Jira Users
ASSETIT.APP
Made by DevSamurai

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Table Of content
Introduction 2
Chapter 1: Introduction to IT Asset Management with Jira 3
Definition of IT asset management 4
Benefits of using Jira for ITAM 5
Common challenges of ITAM 6
Chapter 2: Understanding IT Assets 8
Types of IT assets: 9
Classification of IT assets: 10
Asset lifecycle management 11
Importance of asset categorization 12
Chapter 3: Setting Up IT Asset Management in Jira 13
Installing and Configuring AssetIT for Jira 14
Defining Asset Categories and Attributes 14
Adding Assets to the System 15
Linking Assets to Jira Issues 16
Chapter 4: Managing IT Assets in Jira 19
Updating Asset Information 20
Tracking Asset Location and Ownership 20
Conducting Regular Asset Audits 20
Automating Asset Management Workflows 21
Chapter 5: Best Practices for IT Asset Management in Jira 22
Implementing Asset Management Policies and Procedures 23
Establishing Asset Disposal Policies 23
Conducting License and Software Audits 24
Ensuring Data Accuracy and Integrity 24
Chapter 6: Optimizing IT Asset Usage 26
Identifying Underutilized and Overutilized Assets 27
Conducting Asset Utilization Analysis 27
License Optimization Strategies 28
Minimizing Asset Downtime 28
Chapter 7: Future Trends in IT Asset Management 30
AI and Machine Learning in ITAM 31
Blockchain and Distributed Ledger Technologies 31
Predictive Analytics and Big Data in ITAM 31
Cloud-based ITAM Solutions 32
Summary of key points 33
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Introduction
Welcome to the ultimate guide of IT Asset Management for Jira users, created by DevSamurai.
This ebook is designed to provide a comprehensive overview of IT Asset Management, its
benefits, and common challenges faced by organizations. We will also explore how to
implement IT Asset Management using Jira, a popular project management tool, and best
practices for managing IT assets.
As an organization that specializes in IT consulting and development services, we understand
the importance of effective IT Asset Management for businesses of all sizes. By managing IT
assets effectively, organizations can reduce costs, optimize asset utilization, and minimize risks
associated with managing IT assets.
This ebook is designed for IT professionals, project managers, and business owners who want
to learn how to manage IT assets more effectively using Jira. We have included practical tips,
best practices, and real-world examples to help you implement IT Asset Management in your
organization successfully.
We hope that this ebook will serve as a valuable resource for your IT Asset Management
journey. Let's get started!
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Chapter 1
Introduction to IT Asset Management
with Jira
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IT Asset Management (ITAM) is a critical process for organizations to manage their hardware
and software assets effectively. ITAM encompasses the entire lifecycle of an asset, from
acquisition to disposal, to maximize value while minimizing costs and risks. In this chapter, we
will explore the definition of ITAM, the benefits of using Jira for ITAM, and common challenges
that organizations face in implementing ITAM.
Definition of IT asset management
IT Asset Management is the process of managing an organization's IT assets to ensure they are
used efficiently, effectively, and securely. IT assets include hardware, software, licenses,
contracts, and other related items. The primary goal of ITAM is to optimize asset utilization
while reducing costs and risks associated with managing IT assets.
The process of ITAM involves various stages, including asset identification, tracking,
management, maintenance, and disposal. The identification stage involves identifying all IT
assets and categorizing them into hardware and software, and licenses. The tracking stage
involves tracking asset usage, including usage patterns, location, and responsible personnel.
The management stage involves managing asset ownership, contracts, warranties, and
lifecycle management. The maintenance stage involves maintaining assets, including patching,
updating, and replacing hardware and software as needed. Finally, the disposal stage involves
disposing of assets in a secure and environmentally friendly way.
Benefits of using Jira for ITAM
Jira is a popular project management tool that can also be used for ITAM purposes. The
benefits of using Jira for ITAM include:
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1. Centralized asset management: Jira allows you to create a centralized repository of all
your IT assets, including hardware, software, licenses, and contracts. This makes it
easier to track and manage all your assets in one place. Jira can store all asset details
such as purchase date, vendor details, invoice details, and other relevant information.
2. Customizable workflows: With Jira, you can create customized workflows that suit
your organization's ITAM processes. This allows you to automate tasks, assign roles
and responsibilities, and ensure that assets are tracked and managed effectively. You
can define workflows to track assets from acquisition to disposal, including approvals,
maintenance, and other processes.
3. Integration with other tools: Jira integrates with other ITAM tools, such as ServiceNow
and Asset Panda, to provide a more comprehensive ITAM solution. This makes it easier
to manage all aspects of ITAM in one place. For example, you can integrate Jira with
ServiceNow to manage software license compliance, track software installations, and
monitor asset usage.
4. Reporting and analytics: Jira provides built-in reporting and analytics features that
allow you to track asset utilization, monitor compliance, and identify areas for
improvement. This helps you make informed decisions and optimize your ITAM
processes. You can create customized reports based on your specific requirements and
export data for further analysis.
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Common challenges of ITAM
Despite the benefits of ITAM, organizations may face common challenges when implementing
it. These challenges include:
1. Lack of visibility: Organizations may struggle to maintain visibility into all their IT
assets, particularly as the number of assets grows. This can lead to challenges in
tracking, managing, and securing assets effectively. Jira can help overcome this
challenge by providing a centralized asset repository, which provides a single source of
truth for all IT assets.
2. Inefficient processes: ITAM processes may be manual or fragmented, leading to
inefficiencies, errors, and delays. This can impact asset utilization, increase costs, and
expose organizations to risk. Jira can help address this challenge by automating ITAM
processes, ensuring that assets are tracked and managed efficiently.
3. Compliance issues: Organizations may struggle to comply with regulations and
licensing agreements, particularly as the number of assets and vendors increases. This
can lead to legal and financial consequences, such as fines and penalties. Jira can help
organizations manage compliance by tracking licenses, monitoring usage, and ensuring
that licenses are used in accordance with agreements.
4. Lack of resources: ITAM requires dedicated resources, including personnel, tools, and
budget. Small and medium-sized organizations may struggle to allocate the necessary
resources to implement ITAM effectively. Jira can help overcome this challenge by
providing an affordable and scalable ITAM solution that can grow with your
organization.
5. Resistance to change: Implementing ITAM may require changes to existing processes,
workflows, and culture. This can lead to resistance from employees who are
comfortable with the status quo. Jira can help overcome this challenge by providing a
user-friendly and intuitive platform that employees can easily adopt.
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IT Asset Management is a critical process that organizations must implement to manage their
IT assets effectively. Jira provides a comprehensive ITAM solution that can help organizations
overcome common challenges and optimize asset utilization. By implementing ITAM with Jira,
organizations can reduce costs, improve efficiency, and minimize risks associated with
managing IT assets. In the following chapters, we will explore how to set up ITAM in Jira, best
practices for ITAM, and tips for overcoming common challenges.
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Chapter 2
Understanding IT Assets
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IT Asset Management (ITAM) is the practice of managing an organization's IT assets
throughout their lifecycle. Effective ITAM requires a thorough understanding of the different
types of IT assets, how they are classified, and how to manage their lifecycle. In this chapter,
we will explore these concepts in detail.
Types of IT assets:
IT assets refer to any hardware, software, or digital resources used by an organization to
perform its operations. These assets can be broadly categorized into three types: hardware
assets, software assets, and digital assets.
Hardware assets: Hardware assets are physical assets such as computers, servers, networking
equipment, printers, and storage devices. These assets can be further classified based on their
function, specifications, and location. For example, servers can be classified as application
servers, database servers, or web servers based on their primary function.
Software assets: Software assets are digital assets such as operating systems, applications,
and databases. These assets can be further classified based on their licensing model, version,
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and usage. For example, software can be licensed as per user, per device, or per server, and the
licensing model can have a significant impact on the cost of the asset.
Digital assets: Digital assets are intangible assets such as digital documents, media files, and
intellectual property. These assets can be further classified based on their format, ownership,
and access permissions. For example, sensitive documents such as contracts and financial
statements need to be classified as confidential and restricted to authorized personnel.
Classification of IT assets:
To effectively manage IT assets, it is important to classify them based on their value, criticality,
and usage. This helps in prioritizing asset management activities and allocating resources
efficiently. Some common asset classifications include:
Critical assets: Critical assets are assets that are essential to the functioning of the
organization and require the highest level of protection and maintenance. Examples of critical
assets include servers that host business-critical applications and databases that contain
sensitive customer information.
Non-critical assets: Non-critical assets are assets that are not essential to the functioning of
the organization but still contribute to its operations. Examples of non-critical assets include
employee workstations and mobile devices.
Tangible assets: Tangible assets are assets that can be physically touched and have a
measurable value. Examples of tangible assets include computers, servers, and networking
equipment.
Intangible assets: Intangible assets are assets that cannot be physically touched but still have
value, such as intellectual property and digital documents. Examples of intangible assets
include patents, trademarks, and software licenses.
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Asset lifecycle management
Asset lifecycle management refers to the process of managing an asset from acquisition to
disposal, ensuring that the asset is used effectively throughout its useful life. The asset
lifecycle typically consists of several phases, including planning, acquisition, deployment,
maintenance, and disposal.
In the planning phase, organizations determine their asset needs, define their asset
management strategy, and create a budget for asset acquisition and maintenance. This phase
also includes identifying the required resources and establishing policies and procedures for
managing the assets.
During the acquisition phase, organizations procure the required assets, either by purchasing
them or by leasing them. This phase also involves verifying the quality and condition of the
assets before they are accepted.
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The deployment phase involves installing and configuring the assets, testing them to ensure
they function as intended, and deploying them to the users or locations where they will be
used.
During the maintenance phase, organizations ensure that the assets remain in good working
condition and perform the required maintenance activities to prevent breakdowns and extend
the asset's useful life. This phase also includes monitoring the asset's performance and
identifying any issues that need to be addressed.
Finally, in the disposal phase, organizations retire or dispose of the asset when it reaches the
end of its useful life or is no longer needed. This phase also includes decommissioning the
asset and ensuring that any sensitive data is securely deleted.
By effectively managing the asset lifecycle, organizations can ensure that their assets are
utilized optimally, remain in good working condition, and are disposed of properly. This results
in cost savings, improved efficiency, and reduced risk.
Importance of asset categorization
Asset categorization is critical to effective ITAM. It helps in identifying critical assets, prioritizing
asset management activities, and allocating resources efficiently. It also helps in tracking asset
ownership, usage, and location, which is essential for maintaining an accurate inventory and
ensuring compliance with licensing agreements.
Asset categorization also enables effective risk management. By categorizing assets based on
their criticality and value, organizations can prioritize security measures and allocate resources
to protect the most important assets. This helps in mitigating the risk of security breaches and
minimizing the impact of any security incidents.
In addition, asset categorization is essential for effective budget planning. By categorizing
assets based on their value and usage, organizations can accurately forecast their IT spending
and allocate resources to the areas that require the most investment. This helps in optimizing
IT spending and reducing unnecessary expenses.
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Chapter 3
Setting Up IT Asset Management in Jira
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IT Asset Management (ITAM) is a critical aspect of IT operations that helps organizations
manage their hardware and software assets efficiently. Jira, the popular project management
tool, can be extended to support ITAM with the help of add-ons like AssetIT for Jira. In this
chapter, we will discuss how to set up IT Asset Management in Jira using AssetIT.
Installing and Configuring AssetIT for Jira
The first step is to install and configure AssetIT for Jira. This can be done by downloading the
AssetIT app from the Atlassian Marketplace and installing it on the Jira instance. Once
installed, AssetIT can be configured by specifying settings such as asset categories, attributes,
workflows, and security permissions.
To install AssetIT for Jira, follow these steps:
1. Log into your Jira instance.
2. Click the Apps dropdown and choose Find new apps.
3. Search for AssetIT - IT Assets Management for Jira and click on the app tile.
4. Click Try it free to start installing your app.
5. You're all set! Click Close in the Installed and ready to go dialog.
Step-by-Step Instructions for Beginners
Defining Asset Categories and Attributes
After installing AssetIT for Jira, the next step is to define the asset categories and attributes.
Asset categories are used to classify assets based on their type and usage. Asset attributes are
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used to store additional information about assets, such as the asset owner, location, and
warranty information.
To define asset categories and attributes in AssetIT, follow these steps:
1. Go to the AssetIT configuration page.
2. Click on the "Setting" button, and then click on the “Asset Categories" button to define
the asset categories.
3. Create a category: On the Categories page click on the “Create new” button to create a
new category
4. Update or delete a category: You can click on the Edit or Delete button on a category to
edit or delete it
Adding Assets to the System
After defining the asset categories and attributes, the next step is to add assets to the system.
To add assets to the system using AssetIT, follow these steps:
● Go to the AssetIT configuration page.
● In the Assets screen, click on Create New button to navigate to Create New Asset
screen
● Select the asset category and fill in the asset attributes.
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● Save the asset to add it to the system.
Learn in detail how to create and edit assets in AssetIT
Linking Assets to Jira Issues
After adding assets to the system, the next step is to link assets to Jira issues. This helps in
tracking the assets associated with a particular issue, such as a software bug or a hardware
defect. To link assets to Jira issues using AssetIT, follow these steps:
1. Open the Jira issue to which you want to link the asset.
2. Click on the right panel "Asset" tab.
3. Search for the asset using the asset search functionality.
4. Select the asset and save the changes to link the asset to the Jira issue.
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Setting up IT Asset Management in Jira requires installing and configuring AssetIT for Jira,
defining asset categories and attributes, adding assets to the system, and linking assets to Jira
issues. By following these steps, organizations can effectively manage their IT assets using Jira
and ensure the smooth functioning of their IT operations.
AssetIT is a powerful IT asset management tool that seamlessly integrates with Jira, making it
easier for you to keep track of your company's IT assets. With AssetIT, you can not only
manage your assets but also book them, see reports and overviews, make reservations and
loans, and much more.
Booking assets has never been easier than with AssetIT. With just a few clicks, you can quickly
reserve an asset for a specific time period, ensuring that it's available when you need it. This
feature is particularly useful if you have multiple teams or departments sharing the same
assets, as it helps prevent conflicts and misunderstandings.
AssetIT also provides you with comprehensive reports and overviews of your assets, giving
you a clear picture of your inventory at any given time. You can see which assets are in use,
which ones are available, and which ones are due for maintenance or replacement. This helps
you make informed decisions about your IT assets, ensuring that your business runs smoothly
and efficiently.
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The loans and reservations feature in AssetIT is perfect for businesses that have mobile
employees or remote teams. You can easily track who has borrowed an asset, when it's due
back, and whether it's been returned on time. This feature also helps prevent loss or damage
to your assets, as you can quickly identify who was responsible for them.
Overall, AssetIT is a must-have tool for any business that wants to streamline its IT asset
management process. It simplifies the entire process, from booking assets to managing loans
and reservations, and provides you with the insights you need to make informed decisions
about your inventory.
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Chapter 4
Managing IT Assets in Jira
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Managing IT assets in Jira using AssetIT involves ongoing activities to ensure that asset
information is accurate and up-to-date, asset usage is optimized, and compliance with
asset-related policies and regulations is maintained. In this chapter, we will explore some best
practices for managing IT assets in Jira using AssetIT.
Updating Asset Information
The first step in managing IT assets in Jira is to ensure that asset information is updated
regularly. This includes updating asset attributes such as the asset location, ownership, and
status. Asset information can be updated manually by editing the asset record in AssetIT, or it
can be updated automatically by integrating AssetIT with other systems such as a CMDB or an
ITSM tool.
Regularly updating asset information helps to ensure that the asset inventory is accurate and
up-to-date, which is essential for effective asset management. It also helps to identify assets
that are no longer in use or are no longer needed, which can help to reduce unnecessary
expenses.
Tracking Asset Location and Ownership
Tracking asset location and ownership is an important aspect of managing IT assets in Jira. This
involves keeping track of where assets are located and who is responsible for them. Asset
location and ownership can be tracked by using asset attributes such as the asset owner,
location, and department.
Tracking asset location and ownership helps to ensure that assets are being used effectively
and efficiently. It also helps to prevent assets from being lost or stolen, which can result in
costly replacements or security breaches.
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Conducting Regular Asset Audits
Conducting regular asset audits is another important aspect of managing IT assets in Jira. This
involves reviewing the asset inventory to ensure that all assets are accounted for and that
asset information is accurate and up-to-date. Asset audits can be conducted manually by
reviewing asset records in AssetIT, or they can be automated by using AssetIT's audit
functionality.
Regularly conducting asset audits helps to ensure that the asset inventory is accurate and
up-to-date, which is essential for effective asset management. It also helps to identify assets
that are no longer in use or are no longer needed, which can help to reduce unnecessary
expenses.
Automating Asset Management Workflows
Automating asset management workflows is an effective way to streamline asset management
processes and reduce manual effort. This involves using AssetIT's automation functionality to
automate asset-related tasks such as asset procurement, deployment, and maintenance.
Automating asset management workflows helps to ensure that asset-related tasks are carried
out consistently and efficiently. It also helps to reduce the risk of errors or omissions, which can
result in costly downtime or security breaches.
Managing IT assets in Jira using AssetIT requires ongoing effort to ensure that asset
information is accurate and up-to-date, asset usage is optimized, and compliance with
asset-related policies and regulations is maintained. By following the best practices outlined in
this chapter, organizations can effectively manage their IT assets in a centralized system,
streamline asset management processes, and reduce unnecessary expenses. This helps to
optimize asset usage, improve service delivery, and ensure compliance with asset-related
policies and regulations.
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Chapter 5
Best Practices for IT Asset Management in Jira
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Effective IT asset management requires the implementation of best practices that help
organizations manage their assets efficiently and effectively. In this chapter, we will explore
some of the best practices for IT asset management in Jira using AssetIT.
Implementing Asset Management Policies and Procedures
Implementing asset management policies and procedures is essential for effective IT asset
management. Asset management policies and procedures define the rules and guidelines for
managing assets in an organization. They cover areas such as asset procurement, deployment,
Implementing asset management policies and procedures helps to ensure that asset-related
tasks are carried out consistently and efficiently. It also helps to reduce the risk of errors or
omissions, which can result in costly downtime or security breaches.
For example, an organization may have a policy that specifies the minimum hardware and
software requirements for new assets. The policy may also specify the approval process for
asset procurement and deployment, and the procedures for recording asset information in the
asset management system.
Establishing Asset Disposal Policies
Establishing asset disposal policies is an important aspect of IT asset management. Asset
disposal policies define the rules and guidelines for disposing of assets that are no longer
needed or are no longer in use. They cover areas such as data wiping, equipment recycling, and
asset resale.
Establishing asset disposal policies helps to ensure that assets are disposed of in a secure and
environmentally responsible manner. It also helps to reduce the risk of data breaches, which
can result in costly legal and reputational consequences.
For example, an organization may have a policy that requires all hard drives to be wiped using
a certified data wiping tool before being disposed of. The policy may also specify that
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equipment should be disposed of through an approved recycling vendor, and that asset resale
should be done through an authorized reseller.
Conducting License and Software Audits
Conducting license and software audits is essential for effective IT asset management. License
and software audits help organizations ensure that they are complying with software licensing
agreements and that they are using licensed software effectively.
Conducting license and software audits helps to identify software that is no longer in use or is
no longer needed. This can help to reduce unnecessary software expenses and optimize
software usage.
For example, an organization may conduct an audit to ensure that all software installations are
licensed and that license usage is optimized. The audit may also identify any software that is
no longer in use or is no longer needed, which can help to reduce unnecessary software
expenses.
Ensuring Data Accuracy and Integrity
Ensuring data accuracy and integrity is crucial for effective IT asset management. Accurate and
reliable data is essential for making informed decisions about asset procurement, deployment,
Ensuring data accuracy and integrity involves implementing data quality controls such as data
validation, data cleansing, and data normalization. It also involves ensuring that data is entered
consistently and accurately into the asset management system.
For example, an organization may ensure data accuracy and integrity by implementing data
quality controls such as data validation, data cleansing, and data normalization. The
organization may also ensure that data is entered consistently and accurately into the asset
management system by providing training to asset managers and other stakeholders.
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Implementing best practices for IT asset management in Jira using AssetIT helps organizations
manage their IT assets efficiently and effectively. By implementing asset management policies
and procedures, establishing asset disposal policies, conducting license and software audits,
and ensuring data accuracy and integrity, organizations can optimize asset usage, reduce
unnecessary expenses, and ensure compliance with asset-related policies and regulations.
This helps to improve service delivery, reduce downtime, and enhance organizational security.
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Chapter 6
Optimizing IT Asset Usage
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IT assets represent a significant investment for organizations, and it's important to ensure that
they are being used effectively and efficiently. Optimizing IT asset usage can help organizations
maximize their return on investment and reduce unnecessary expenses. Here are some
strategies for optimizing IT asset usage in Jira using AssetIT:
Identifying Underutilized and Overutilized Assets
One of the first steps in optimizing IT asset usage is to identify assets that are either
underutilized or overutilized. Underutilized assets may be costing the organization money
without providing sufficient value, while overutilized assets may be at risk of failure due to
excessive usage.
AssetIT can help organizations identify underutilized and overutilized assets by tracking asset
usage metrics such as CPU utilization, memory usage, and network traffic. By monitoring asset
usage patterns, organizations can identify opportunities to optimize asset usage and reduce
unnecessary expenses.
For example, if an organization has purchased 100 software licenses for a particular
application but only 50 licenses are being used, it is clear that the organization is wasting
money by not utilizing the remaining 50 licenses. AssetIT can identify such underutilized
licenses and recommend the organization to re-allocate them to other users who need them.
Similarly, if an organization has a server that is being overloaded with too much processing,
AssetIT can identify such overutilized assets and recommend the organization to distribute the
processing load across multiple servers.
Conducting Asset Utilization Analysis
Asset utilization analysis involves analyzing asset usage data to identify patterns and trends
that can help organizations optimize asset usage. AssetIT can provide organizations with a
range of data analysis tools to help them conduct asset utilization analysis, including data
visualization tools, data mining tools, and predictive analytics tools.
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For example, if an organization has multiple applications running on a single server, AssetIT
can track the usage of each application and provide data analysis tools that enable the
organization to identify which applications are being used the most and which ones are being
used the least. Based on this analysis, the organization can optimize the usage of its
applications by allocating resources more efficiently.
License Optimization Strategies
Optimizing software license usage can help organizations reduce unnecessary software
expenses. AssetIT can help organizations optimize software license usage by tracking license
usage data and providing license optimization recommendations.
For example, AssetIT can identify software licenses that are no longer in use or are
underutilized, and recommend that the organization re-allocate these licenses to other users
who need them. AssetIT can also recommend software license renewals and upgrades to help
organizations optimize their software licensing costs.
Minimizing Asset Downtime
Asset downtime can be costly for organizations, leading to lost productivity, decreased
customer satisfaction, and increased IT support costs. AssetIT can help organizations minimize
asset downtime by providing real-time asset monitoring and automated asset maintenance
workflows.
For example, AssetIT can detect asset issues such as low disk space, high CPU utilization, and
hardware failures, and automatically trigger asset maintenance workflows such as disk
cleanup, software updates, and hardware replacement.
Optimizing IT asset usage in Jira using AssetIT requires a proactive approach that involves
identifying underutilized and overutilized assets, conducting asset utilization analysis,
implementing license optimization strategies, and minimizing asset downtime. By optimizing IT
asset usage, organizations can reduce unnecessary expenses, improve service delivery, and
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enhance organizational security. AssetIT can provide organizations with the tools they need to
optimize their IT asset usage and maximize their return on investment.
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Chapter 7
Future Trends in IT Asset Management
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As technology continues to evolve, so does the world of IT Asset Management (ITAM). In
recent years, several emerging trends have emerged that are set to transform the way ITAM is
conducted in the future. In this chapter, we'll explore some of these trends and their potential
impact on ITAM.
AI and Machine Learning in ITAM
Artificial intelligence (AI) and machine learning (ML) are increasingly being integrated into
ITAM solutions, providing organizations with a range of benefits. These technologies can help
automate many of the manual processes involved in ITAM, such as asset discovery and
inventory management, thereby reducing the workload on IT staff. AI and ML can also be used
to analyze data from multiple sources to identify patterns and trends, providing insights that
can be used to optimize asset usage and minimize downtime.
For example, an AI-powered ITAM system could use machine learning algorithms to analyze
data from various sources, such as usage patterns, vendor contracts, and maintenance records,
to identify underutilized assets. Based on this analysis, the system could recommend specific
actions, such as reallocating or retiring assets, to optimize asset usage.
Blockchain and Distributed Ledger Technologies
Blockchain and distributed ledger technologies (DLT) are also being explored as potential
solutions for ITAM. These technologies can provide a secure, decentralized platform for
managing asset information, ensuring that data is accurate, consistent, and tamper-proof.
Blockchain and DLT can also help to reduce the risk of fraud and improve transparency by
providing a complete audit trail of all asset transactions.
For example, a blockchain-based ITAM system could provide a secure platform for tracking
software licenses, ensuring that each license is accounted for and that no unauthorized copies
are in use. The system could also provide a tamper-proof audit trail of license transactions,
making it easier to identify any discrepancies or compliance issues.
Predictive Analytics and Big Data in ITAM
Predictive analytics and big data are also being integrated into ITAM solutions, providing
organizations with a more comprehensive view of their assets and usage patterns. By
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analyzing large volumes of data from multiple sources, these technologies can help
organizations identify patterns and trends that may not be immediately apparent, providing
insights that can be used to optimize asset usage and minimize downtime.
For example, a predictive analytics-based ITAM system could analyze usage patterns and
maintenance records to identify potential hardware failures before they occur. Based on this
analysis, the system could automatically generate maintenance tickets or notify IT staff to take
action, minimizing the risk of asset downtime.
Cloud-based ITAM Solutions
Cloud-based ITAM solutions are also becoming increasingly popular, providing organizations
with a flexible, scalable, and cost-effective platform for managing their assets. Cloud-based
solutions offer a range of benefits, including easy access to data from anywhere, automatic
updates and maintenance, and the ability to scale resources up or down as needed.
For example, a cloud-based ITAM system could provide organizations with a central platform
for managing assets across multiple locations, making it easier to track asset usage and
inventory levels. The system could also be configured to automatically update asset
information in real-time, ensuring that data is always up-to-date and accurate.
In conclusion, these emerging trends are set to transform the world of IT Asset Management in
the years to come. By embracing these technologies and solutions, organizations can gain a
more comprehensive view of their assets, optimize asset usage, and minimize downtime, all
while reducing the workload on IT staff.
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Chapter 8
Summary of key points
1. IT asset management (ITAM) is the process of managing an organization's IT assets
throughout their lifecycle.
2. Jira can be used for ITAM to streamline asset management workflows, improve data
accuracy and integrity, and optimize asset usage.
3. AssetIT for Jira is a popular add-on for managing IT assets in Jira.
4. ITAM involves asset classification, lifecycle management, and categorization.
5. Best practices for ITAM include implementing policies and procedures, establishing
disposal policies, conducting audits, and ensuring data accuracy.
6. Optimizing asset usage involves identifying underutilized and overutilized assets,
conducting utilization analysis, and minimizing asset downtime.
7. Future trends in ITAM include AI and machine learning, blockchain and distributed
ledger technologies, predictive analytics and big data, and cloud-based
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Your ultimate
asset management
solution in Jira
AssetIT
www.assetit.app 35

The ultimate guide of IT Asset Management for Jira users.pdf

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