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Business Ethics Fundamentals
MGT 3800 Chapter 6
2
Chapter Outline
Business Ethics
and Public Opinion
What Does
Business Ethics
Mean?
Ethics, Economics
and Law: Venn
Model
Four Important
Ethics Questions
Three Models of
Management
Ethics
Making Moral
Management
Actionable
Developing Moral
Judgment
Elements of Moral
Judgment
Summary
3
Introduction
Business Ethics
Public’s interest in business ethics
increased during the last four
decades
Public’s interest in business ethics
spurred by the media
4
Introduction
Inventory of Ethical Issues in
Business
Employee-Employer Relations
Employer-Employee Relations
Company-Customer Relations
Company-Shareholder Relations
Company-Community/Public
Interest
5
Public’s Opinion of Business Ethics
Gallup Poll finds that only 17 percent to 20
percent of the public thought the business
ethics of executives to be very high or
high
To understand public sentiment towards
business ethics, ask three questions
Has business ethics really deteriorated?
Are the media reporting ethical problems
more frequently and vigorously?
Are practices that once were socially
acceptable no longer socially acceptable?
6
Business Ethics: What Does It Really
Mean?
Ethical Problem
Ethical
Problem
Society’s
Expectations
of Business
Ethics
Actual
Business
Ethics
1950s Early 2000sTime
Business Ethics:Today vs. Earlier Period
7
Business Ethics: What Does It
Really Mean?
Definitions
Ethics involves a discipline that
examines good or bad practices
within the context of a moral duty
Moral conduct is behavior that is
right or wrong
Business ethics include practices
and behaviors that are good or bad
8
Business Ethics: What Does It
Really Mean?
Two Key Branches of Ethics
Descriptive ethics involves
describing, characterizing and
studying morality
“What is”
Normative ethics involves supplying
and justifying moral systems
“What should be”
9
Conventional Approach to
Business Ethics
Conventional approach to business
ethics involves a comparison of a
decision or practice to prevailing
societal norms
Pitfall: ethical relativism
Decision or Practice
Prevailing Norms
10
Sources of Ethical Norms
Fellow Workers
Family
Friends
The Law
Regions of
Country
Profession
Employer
Society at Large
Fellow Workers
Religious
Beliefs
The Individual
Conscience
11
Ethics and the Law
Law often represents an ethical
minimum
Ethics often represents a standard
that exceeds the legal minimum
Ethics Law
Frequent Overlap
12
Making Ethical Judgments
Behavior or act
that has been
committed
Prevailing norms
of acceptability
Value judgments
and perceptions of
the observer
compared with
Ethics, Economics, and Law
6-14
14
Four Important Ethical
Questions
What is?
What ought to be?
How to we get from what is to what
ought to be?
What is our motivation for acting
ethically?
15
3 Models of Management Ethics
1. Immoral Management—A style devoid of
ethical principles and active opposition to
what is ethical.
2. Moral Management—Conforms to high
standards of ethical behavior.
3. Amoral Management
Intentional - does not consider ethical factors
Unintentional - casual or careless about
ethical considerations in business
16
3 Models of Management Ethics
Three Types Of Management Ethics
Three Approaches to Management
Ethics
6-18
Three Models of Management
Morality and Emphasis on CSR
6-19
Moral Management Models and
Acceptable Stakeholder Thinking
6-20
20
Making Moral Management
Actionable
Important Factors
Senior management
Ethics training
Self-analysis
Developing Moral Judgment
6-22
Developing Moral Judgment
6-23
23
Developing Moral Judgment
External Sources of a
Manager’s Values
Religious values
Philosophical values
Cultural values
Legal values
Professional values
24
Developing Moral Judgment
Internal Sources of a Manager’s
Values
Respect for the authority structure
Loyalty
Conformity
Performance
Results
25
Elements of Moral Judgment
Moral imagination
Moral identification and ordering
Moral evaluation
Tolerance of moral disagreement and
ambiguity
Integration of managerial and moral
competence
A sense of moral obligation
26
Elements of Moral Judgment
Amoral Managers Moral Managers
Moral Imagination
Moral Identification
Moral Evaluation
Tolerance of Moral Disagreement
and Ambiguity
Integration of Managerial and Moral
Competence
A Senses of Moral Obligation
27
Selected Key Terms
Amoral management
Business ethics
Compliance strategy
Conventional approach
to business ethics
Descriptive ethics
Ethical relativism
Ethics
Feminist Ethics
Immoral management
Integrity strategy
Intentional amoral
management
Kohlberg’s levels of
moral development
Moral development
Moral management
Normative ethics
Unintentional amoral
management
28
Selected Key Terms
Amoral management
Business ethics
Ethics
Immoral management
Levels of moral development
Moral management
Morality

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business ethics

  • 1. 1 1 Business Ethics Fundamentals MGT 3800 Chapter 6
  • 2. 2 Chapter Outline Business Ethics and Public Opinion What Does Business Ethics Mean? Ethics, Economics and Law: Venn Model Four Important Ethics Questions Three Models of Management Ethics Making Moral Management Actionable Developing Moral Judgment Elements of Moral Judgment Summary
  • 3. 3 Introduction Business Ethics Public’s interest in business ethics increased during the last four decades Public’s interest in business ethics spurred by the media
  • 4. 4 Introduction Inventory of Ethical Issues in Business Employee-Employer Relations Employer-Employee Relations Company-Customer Relations Company-Shareholder Relations Company-Community/Public Interest
  • 5. 5 Public’s Opinion of Business Ethics Gallup Poll finds that only 17 percent to 20 percent of the public thought the business ethics of executives to be very high or high To understand public sentiment towards business ethics, ask three questions Has business ethics really deteriorated? Are the media reporting ethical problems more frequently and vigorously? Are practices that once were socially acceptable no longer socially acceptable?
  • 6. 6 Business Ethics: What Does It Really Mean? Ethical Problem Ethical Problem Society’s Expectations of Business Ethics Actual Business Ethics 1950s Early 2000sTime Business Ethics:Today vs. Earlier Period
  • 7. 7 Business Ethics: What Does It Really Mean? Definitions Ethics involves a discipline that examines good or bad practices within the context of a moral duty Moral conduct is behavior that is right or wrong Business ethics include practices and behaviors that are good or bad
  • 8. 8 Business Ethics: What Does It Really Mean? Two Key Branches of Ethics Descriptive ethics involves describing, characterizing and studying morality “What is” Normative ethics involves supplying and justifying moral systems “What should be”
  • 9. 9 Conventional Approach to Business Ethics Conventional approach to business ethics involves a comparison of a decision or practice to prevailing societal norms Pitfall: ethical relativism Decision or Practice Prevailing Norms
  • 10. 10 Sources of Ethical Norms Fellow Workers Family Friends The Law Regions of Country Profession Employer Society at Large Fellow Workers Religious Beliefs The Individual Conscience
  • 11. 11 Ethics and the Law Law often represents an ethical minimum Ethics often represents a standard that exceeds the legal minimum Ethics Law Frequent Overlap
  • 12. 12 Making Ethical Judgments Behavior or act that has been committed Prevailing norms of acceptability Value judgments and perceptions of the observer compared with
  • 14. 14 Four Important Ethical Questions What is? What ought to be? How to we get from what is to what ought to be? What is our motivation for acting ethically?
  • 15. 15 3 Models of Management Ethics 1. Immoral Management—A style devoid of ethical principles and active opposition to what is ethical. 2. Moral Management—Conforms to high standards of ethical behavior. 3. Amoral Management Intentional - does not consider ethical factors Unintentional - casual or careless about ethical considerations in business
  • 16. 16 3 Models of Management Ethics Three Types Of Management Ethics
  • 17. Three Approaches to Management Ethics 6-18
  • 18. Three Models of Management Morality and Emphasis on CSR 6-19
  • 19. Moral Management Models and Acceptable Stakeholder Thinking 6-20
  • 20. 20 Making Moral Management Actionable Important Factors Senior management Ethics training Self-analysis
  • 23. 23 Developing Moral Judgment External Sources of a Manager’s Values Religious values Philosophical values Cultural values Legal values Professional values
  • 24. 24 Developing Moral Judgment Internal Sources of a Manager’s Values Respect for the authority structure Loyalty Conformity Performance Results
  • 25. 25 Elements of Moral Judgment Moral imagination Moral identification and ordering Moral evaluation Tolerance of moral disagreement and ambiguity Integration of managerial and moral competence A sense of moral obligation
  • 26. 26 Elements of Moral Judgment Amoral Managers Moral Managers Moral Imagination Moral Identification Moral Evaluation Tolerance of Moral Disagreement and Ambiguity Integration of Managerial and Moral Competence A Senses of Moral Obligation
  • 27. 27 Selected Key Terms Amoral management Business ethics Compliance strategy Conventional approach to business ethics Descriptive ethics Ethical relativism Ethics Feminist Ethics Immoral management Integrity strategy Intentional amoral management Kohlberg’s levels of moral development Moral development Moral management Normative ethics Unintentional amoral management
  • 28. 28 Selected Key Terms Amoral management Business ethics Ethics Immoral management Levels of moral development Moral management Morality

Editor's Notes

  1. 1
  2. Business Ethics and Public Opinion The Gallup Poll Has Business Ethics Really Deteriorated? Are the Media Reporting Ethical Problems More Vigorously? Is It Society That Is Actually Changing? What Does Business Ethics Mean? The Conventional Approach to Business Ethics Ethics and the Law Making Ethical Judgments Four Important Ethics Questions What Is? What Ought to Be? How Do We Get from What Is to What Ought to Be? What Is Our Motivation in All This? Three Models of Management Ethics Immoral Management Moral Management Amoral Management Two Hypotheses Making Moral Management Actionable Developing Moral Judgment Levels of Moral Development Sources of a Manager’s Values Elements of Moral Judgment Moral Imagination Moral Identification and Ordering Moral Evaluation Tolerance of Moral Disagreement Integration of Managerial and Moral Competence A Sense of Moral Obligation Summary